Datasheet

37
Problem Possible Cause Solution
instead of standard DVI
connectors.
Incorrect audio setting. If the media player connects
Amplifier with HDMI cable,
change Digital Audio setting
from HDMI LPCM to HDMI RAW
on Setup option.
The audio or
subtitle is not the
language you have
selected.
This movie doesn’t come with
the selected language.
Press AUDIO or SUBTITLE to
select another language.
Can’t fast forward,
rewind, slow
motion, step play.
Some movie files prohibit
these operations.
Distorted booting
image or incorrect
color while
playback.
The video output is set to
720p while using the
composite video output.
Set the video output to NTSC or
PAL.
DVD menu
behaves incorrectly,
such as blank
screen or repeated
segments.
The DVD Folder lacks some
files for this function.
Press STOP button to stop
playing, and then select the
VIDEO_TS file. Press the
button to play the Main Title
directly.
The attached USE
devices are not
visible.
The USB device’s file system
is not supported.
Make sure the file system is FAT
or NTFS.
Make sure 3.5” external HDD
need to use power adapter.
The media Player
could not connect
your PC via
wireless network.
The wireless network is not
detected.
The PC is not detected.
Check your network setting.
Go to Apacer website to
download TranscodeServer.exe.
The internal HDD is
not visible
The HDD ’s file system is not
supported.
Make sure the file system is FAT
or NTFS.
Chapter 15 Service and Support
Please contact our local distributor or our customer service center, if you have any
technical problems.
Customer Service Center: http://www.apacer.com