Operation Manual Smart-UPS™ X Uninterruptible Power Supply SMX750 VA SMX1000 VA SMX 1500 VA 120 Vac/230 Vac Rack-Mount 2U
Important Safety Messages SAVE THESE INSTUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the Smart-UPS and batteries. Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it.
Safety and General Information Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage. Read the Safety Guide supplied with this unit before installing the UPS. • Adhere to all local and national electrical codes. • This UPS is intended for indoor use only. • Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity. • Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
Product Overview Front Panel Features Battery su0443a Battery connector Display interface Bezel Rear Panel Features 120 Vac su0340 a SmartSlot External battery pack connector Outlets EPO connector USB port Serial port Chassis ground screw UPS input Circuit breaker 230 Vac su0341 a Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U 3
Specifications Environmental Specifications For additional specifications, refer to the APC by Schneider Electric Web site at www.apc.com.
Operation Connect Equipment to the UPS CAUTION RISK OF ELECTRIC SHOCK • Adhere to all national and local electrical codes. • Wiring must be performed by a qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions could result in minor or moderate injury. Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1.
Display Panel Overview Online LED UPS Output ON/OFF button On Battery LED Site Wiring Fault LED Replace Battery LED Display screen UP/DOWN arrow buttons APC By Schneider Electric ENTER button ESCAPE button su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a submenu and return to a main menu.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start up settings Configure these settings at initial start up, using the display interface or PowerChute™ software. Note: During start up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings. Function Language Factory Default Options • English • French* • German* • Spanish* • Italian* • Portuguese* English Local Power Good Quality Menu Type Standard Description The language for the display interface.
Function Factory Default Transfer Sensitivity High Options High, Low, Medium Description Select the level of sensitivity to power events that the UPS will tolerate. • High: The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment. • Low: The UPS will tolerate more fluctuations in power and will go on battery power less often. If the connected load is sensitive to power disturbances, set the sensitivity to High.
Model specific controllable outlet groups Controllable Outlet Group(s) UPS outlets su0438a su0436a 750 VA 120 Vac su0437a su0435a 1000 VA 120/230 Vac 10 Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U su0487a su0488a 1500 VA 120/230 Vac
Using the controllable outlet groups and UPS outlets Note: UPS outlets function as a master switch. They turn on first when power is applied, shut off last when there is a power outage and battery runtime has been exhausted. The UPS outlets must be turned on for the Controllable Outlet Groups to turn on. 1. Connect critical equipment to the UPS outlets (The 1500 VA units do not have UPS outlets. Connect all critical equipment to the same outlet group.) 2.
Function Load Shed On Runtime Factory Default Options Disabled Load Shed On Disabled Runtime Remaining Load Shed on Overload • Shutdown with delay • Shutdown immediately • Turn off immediately • Turn off with delay • Disabled Description When the battery runtime falls below the specified value, the Controllable Outlet Group will turn off. Configure this time using the LOAD SHED RUNTIME REMAINING setting.
Emergency Power Off Overview The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from mains power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. If multiple units are to be controlled with an EPO switch, each UPS must be connected separately to the EPO switch. The UPS must be restarted for power to return to connected equipment. Press the ON/OFF button on the front panel of the UPS.
Use one of the following cable types to connect the UPS to the EPO switch. • CL2: Class 2 cable for general use. • CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air. • CL2R: Riser cable for use in a vertical run in a floor-to-floor shaft. • CLEX: Limited use cable for use in dwellings and for use in raceways. • Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control cable).
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Problem and Possible Cause Solution The Site Wiring Fault LED illuminates The UPS displays a message and emits a constant beeping sound UPS has detected an internal fault. Do not attempt to use the UPS. Turn the UPS off and have it serviced immediately. All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None.
Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC by Schneider Electric Customer Support through the Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or part thereof does not extend the original warranty period.
APC™ by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric Web sites for specific countries, each of which provides customer support information.
