Operation Manual Smart-UPS® Uninterruptible Power Supply 750/1000/1500/2200/3000 VA Tower 100/120/230 Vac 500 VA Tower 100 Vac
Overview Product Description The APC® by Schneider Electric Smart-UPS® 500 VA to 3000 VA Tower is a high performance uninterruptible power supply (UPS). It provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
Product Overview Front panel features Display interface 500/750/1000/1500 VA 2200/3000 VA Bezel Battery su0452a su0453a Internal battery connector Rear panel features 500 VA to 1500 VA models USB port 500/750 VA 100 Vac 750 VA 120 Vac Serial port 750 VA 230 Vac Ground screw Smart slot Circuit breaker UPS input Internal or external battery connector 1000/1500 VA 100 Vac 1000/1500 VA 120 Vac G RO UP 1 G RO UP 1 su0325c 2 1000/1500 VA 230 Vac su0328c Smart-UPS 750/1000/
Rear panel features 2200 VA and 3000 VA models 2200 VA 120 Vac USB Port Serial port Ground screw SmartSlot Circuit breaker UPS input Outlets EPO connector GROUP 1 su0351b 2200/3000 VA 100 Vac 3000 VA 120 Vac 2200/3000 VA 230 Vac GROUP 1 su0329b su0330a G R OU P 1 Installation For UPS installation information, refer to the Smart-UPS Installation Guide 750/1000/1500/2200/3000 VA 100/120/230 Vac, 500 VA 100 Vac Tower, that is included with the UPS.
Operation Connect Equipment Note: The UPS will charge to 90% capacity in the first four and a half hours of normal operation for the 2200/3000 VA 100 Vac model or the first three hours of normal operation for all other models. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the UPS. 2. Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, grounded source only. 3.
Display Panel Online LED On Battery LED UPS Output ON/OFF key Fault LED Replace Battery LED Display screen UP and DOWN keys APC By Schneider Electric ENTER key su0343e ESCAPE key Using the display interface Use the UP and DOWN keys to scroll through the main menu options. Press ENTER to view the sub-menus under each main menu option. Press ESCAPE to exit a sub-menu and return to a main menu. Standard menus The Standard menus are the most commonly used menus.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start-up Settings Configure these settings at initial start-up, using the display interface. As an alternative, configuration can be performed using APC PowerChute® software. Note: During start-up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings.
Function Low Transfer Point Nominal Output Voltage Transfer Sensitivity Factory Default Options Description 100 Vac: 92 Vac 86 Vac - 92 Vac Set the transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.This setting may also be adjusted using the power quality setting. 120 Vac: 106 Vac 97 Vac - 106 Vac 230 Vac: 208 Vac 196 Vac -208 Vac Note: Use the Advanced Menus to configure this setting.
Main Outlet Group and Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 500 VA or 750 VA units.) The Main and Switched Outlet Groups can be configured to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command. • Turn on: Connect to power immediately.
Customize the Main and Switched Outlet Groups Use the Configuration menus to change the Main Outlet Group and the Switched Outlet Group settings. Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in seconds The amount of time the UPS or a Switched Outlet Group will wait between receiving the command to turn on and the actual startup.
Emergency Power Off Overview The Emergency Power Off (EPO) option, is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Adhere to all national and local electrical codes. Wiring must be performed by a qualified electrician. Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be connected to the EPO switch.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output. The unit has not been turned on. Press the ON key once to turn on the UPS. The UPS is not connected to utility power. Be sure the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b.
Smart-UPS Factory Warranty LIMITED WARRANTY American Power Conversion (APC) warrants its Smart-UPS (Products) to be free from defects in materials and workmanship for a period of three (3) years, excluding the batteries, which are warranted for two (2) years from date of purchase. For country specific warranty information, refer to the APC Web site at www.apc.com. APC's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
