User Manual

Rack ATS AP44xx User Manual108
Path: Configuration > Notification > E-mail > Recipients
Specify up to four e-mail recipients. Click Add Recipient, or select a name to configure the settings.
E-mail Recipient
• Generation: Enable (default) or disable sending e-mail to the recipient.
• To Address: The user name and domain name of the recipient. To use e-mail for paging, use the
e-mail address for the recipient’s pager gateway account (for example,
[e-mail]). The pager gateway will generate the page.
To bypass the DNS lookup of the IP address of the mail server, type the IP address in brackets
instead of the e-mail domain name, e.g., use jsmith@[xxx.xxx.x.xxx] instead of
[e-mail]. This is useful when DNS lookups are not working correctly.
• Format:
The long format contains name, location, contact, IP address, serial number of the
device, date and time, event code, and event description. The short format provides only the
event description.
• Language: The language the e-mail notification will be sent in. This depends on the installed
language pack (if applicable).
• Server: Select one of the following methods for routing e-mail:
– Local: This is through the site-local SMTP server. This recommended setting uses a
site-local SMTP server to send e-mail. Choosing this setting limits delays and network outages
and retries sending e-mail for many hours. When choosing the Local setting you must also
enable forwarding at the SMTP server of your device and set up a special external e-mail
account to receive the forwarded e-mail. Check with your SMTP server administrator before
making these changes.
– Recipient: This is the SMTP server of the recipient. The ATS performs an MX record look-up
on the recipients e-mail address and uses that as its SMTP server. The e-mail is only sent
once so it could easily be lost.
– Custom: This setting enables each e-mail recipient to have its own server settings. These
settings are independent of the settings given under “SMTP Server” above.
Custom E-mail server Settings
• From Address: The contents of the From field in e-mail messages sent by the Rack ATS:
– In the format user@ [IP_address] (if an IP address is specified as Local SMTP Server)
– In the format user@domain (if DNS is configured and the DNS name is specified as Local
SMTP Server) in the e-mail messages.
NOTE: The local SMTP server may require that you use a valid user account on the server for
this setting. See the server documentation.
• SMTP Server: The IPv4/ IPv6 address or DNS name of the local SMTP server.
NOTE: This definition is required only when the SMTP server is set to Local.
• Port: The SMTP port number, with a default of 25. Supported ports include 25, 465, 587, 2525,
and 5000 to 32768.
• Authentication: Enable this if the SMTP server requires authentication.
• User Name, Password, and Confirm Password: If your mail server requires authentication,
enter your user name and password here. This performs a simple authentication, not SSL/TLS.