Technical information

APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the following ways:
• Visit the
APC Web site to find answers to frequently asked questions (FAQs), to access documents
in the
APC Knowledge Base, and to submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized
APC Web sites for specific countries, each of which provides customer
support information.
– www.apc.com/support/
Global support with
FAQs, knowledge base, and e-support.
• Contact an
APC Customer Support center by telephone or e-mail.
– Regional centers:
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.
Contact the
APC representative or other distributor from whom you purchased your APC product for
information on how to obtain local customer support.
APC headquarters U.S.,
Canada
(1)[phone] (toll
free)
Latin America (1)[phone] (USA)
Europe, Middle East, Africa (353)(91)702020 (Ireland)
Japan [phone] Guidance 3
Entire contents copyright © 2002 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited. APC, the APC logo, Back-
UPS, MasterSwitch, Matrix-UPS, PowerNet, PowerChute, Smart-UPS, and Symmetra are
trademarks of American Power Conversion Corporation and may be registered in some
jurisdictions. All other trademarks, product names, and corporate names are the property of
their respective owners and are used for informational purposes only.
990-6052C 09/2002
®