User Guide UPS Network Management Card 3 AP9640, AP9641 990-91148-001 05/ 2019
Schneider Electric Legal Disclaimer The information presented in this manual is not warranted by Schneider Electric to be authoritative, error free, or complete. This publication is not meant to be a substitute for a detailed operational and site specific development plan. Therefore, Schneider Electric assumes no liability for damages, violations of codes, improper installation, system failures, or any other problems that could arise based on the use of this Publication.
Contents Introduction ....................................................................... 1 Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 IPv4 initial setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Icons and Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring the UPS: Status menu ................................... 15 UPS on Status menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Firmware Update screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Using FTP to update the UPS firmware . . . . . . . . . . . . . . . . . . . . . . . . 37 PowerChute Network Shutdown clients . . . . . . . . . . . . . . . . . . . . . . . .38 Universal I/O screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Temperature and Humidity screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Input Contacts screen . . . . . . . . . . . . . .
General menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Identification screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Date/ Time screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Creating and Importing settings with the config file . . . . . . . . . . . . . . . 69 Configure Links screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Export Configuration Settings.............................. 83 Retrieving and Exporting the .ini File. . . . . . . . . . . . . . . . . . . . . . . . . . .83 Summary of the procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Contents of the .ini file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Detailed procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The Upload Event and Error Messages . . . . . .
Introduction Product Description Features The Schneider Electric UPS Network Management Cards (NMC) mentioned below are Web-based, IPv6 Ready products.
Supported Devices The Network Management Card 3 is compatible with all currently shipping Smart-UPS® devices with a SmartSlot (SMT/SMX/SRT), and all previous generation online Smart-UPS (SURT). To view the full list of compatible UPS in which an NMC 3 can be installed, see Knowledge Base article FA237786 on the APC website.
Network management with Other Applications These applications, utilities and resources work with a UPS that connects to the network through an NMC. 3 • PowerChute Network Shutdown — Provide unattended remote graceful shutdown of computers that are connected to UPS devices. • APC PowerNet® MIB — Discover how to access UPS devices via SNMP. • StruxureWare Data Center Expert — Provide enterprise-level power management and management of SNMP agents such as networked UPS devices and environmental sensors.
Internal Management Features Overview Use the Web user interface (UI) or the command line interface (CLI) to view the status of the UPS and to manage the UPS and the NMC. You can also use SNMP to monitor the status of the UPS. For more information about the UIs, see “Web User Interface” and the Command Line Interface (CLI) guide on the APC website. See “SNMP screens” for information about how SNMP access to the NMC is controlled.
How to Reset after a Lost Password NOTE: Resetting your NMC will reset the card to its default configuration. If you forget your password, you must use the Reset button on the NMC to wipe all configuration, including the password. Hold down the Reset button for 20-25 seconds, ensuring the Status LED is pulsing green during this time. When the Status LED changes to amber or orange, release the Reset button to allow the NMC to complete its reboot process.
Front Panel (AP9640) Network 10/100/ 1000 Console Reset AP9640 Network Management Card 3 Item Description USB console port Connects the NMC to a local computer, via a micro-USB cable (APC part number 960-0603), to configure initial network settings or access the command line interface (CLI). 2 10/100/1000 Base-T connector Connects the NMC to the Ethernet network. 3 Reset button Restarts the network management interface.
Front Panel (AP9641) Network USB Universal I/O 10/100/ 1000 1 Console 2 Reset AP9641 Network Management Card 3 Item Description 1 USB ports Support for UPS firmware updates, see “Update the UPS firmware from a USB drive (AP9641 only)”. 2 3 Universal I/O ports Connect temperature sensors, temperature/humidity sensors, and relay input/output accessory connectors to UIO port. The relay input/ output accessory has two input contacts and one output relay.
LED Descriptions Status LED This LED (light-emitting diode) indicates the status of the NMC. Condition Description Off One of the following situations exists: • The NMC is not receiving input power. • The NMC is not operating properly. It may need to be repaired or replaced. Contact Customer Support. See “APC Worldwide Customer Support”. Solid green The NMC has valid TCP/IP settings. Solid orange One of the following situations exists: • A hardware malfunction has been detected in the NMC.
Watchdog Features Overview To detect internal problems and recover from unanticipated inputs, the NMC 3 uses internal, system-wide watchdog mechanisms. When it restarts to recover from an internal problem, a System: Network Interface restarted event is recorded in the event log. Network interface watchdog mechanism The NMC 3 implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the NMC 3 does not receive any network traffic for 9.
Web User Interface Introduction Overview The Web user interface (UI) provides options to manage the UPS and the UPS Network Management Card 3 (NMC 3) and to view the status of the UPS. See “Web access screen” for information on how to select, enable, and disable the protocols that control access to the UI and to define the Web-server ports for the protocols. Supported Web browsers The NMC 3 Web UI is compatible with: • Windows® operating systems: – Microsoft® Internet Explorer® (IE) 8.
You can set your UI language as you log on by choosing a language from the Language drop-down box. See “Changing UI Language”. When HTTPS is enabled, the NMC generates its own certificate. This certificate negotiates encryption methods with your browser. Refer to the Security Guide on the APC website for more details. URL address formats Type the DNS name or IP address of the NMC in the Web browser’s URL address field and press ENTER.
First log in When you log in to the NMC for the first time, you will be prompted to change the default Super User account password (apc). After you log in, you will be directed to the Configuration Summary Overview screen. This screen is an overview of all system protocols, and their current values (e.g. enabled/disabled). You can access this screen at any time afterwards by following the path: Configuration > Network > Summary.
Monitoring the UPS: Status menu The Status menu options report on the current state of your UPS and network. You can configure your UPS and network using the Configuration menu options, see “Configuring your Settings: 1” and “Configuring your Settings: 2”.
Field Description Battery Status Battery Capacity The percentage of the UPS battery capacity that is available to support the attached equipment. Battery Voltage The DC voltage of the batteries. External Batteries The number of batteries connected to the UPS, excluding any internal batteries. The options below are not available for all UPS devices.
Outlet Groups on Status menu Path: Status > Outlet Groups This option is not available for all UPS devices. It displays status details of all outlet groups on your UPS. See also “Outlet Groups on Control menu” and “Outlet Groups on Configuration menu”. Battery System on Status menu Path: Status > Battery System This option is not available for all UPS devices.
Field Pack Status Description Errors for the battery pack only, not including the individual cartridge errors. Errors are logged as events and can be: • temperature not in range • general errors • communication errors • a disconnected pack frame • firmware is incompatible with the hardware Battery Cartridge 1 and (if present) Battery Cartridge 2 Health This can be OK, battery near end of life, battery lifetime exceeded, or measured battery near end of life for the cartridge. Errors are logged as events.
Network on Status menu Path: Status > Network The Network screen gives you your IP, domain name, and ethernet port settings. See “Network on Configuration menu”for background details on the fields.
Controlling the UPS The Control menu options enable you to take immediate actions affecting your UPS and your outlets, and they also have some security and network functions.
For more information about the delays and settings, see “Shutdown on Configuration menu”, “Universal I/O screens”, and “Outlet Groups on Control menu”. Actions on the UPS screen for devices WITH Outlet Groups Action Reboot UPS Outlet Groups Turn On UPS Outlet Groups Turn Off UPS Outlet Groups Description Applies a Shutdown Immediately, AC Restart command to all outlet groups (see “Outlet Groups on Control menu”). Click Next to see specific details on timing and delays.
Actions on the UPS screen for devices WITHOUT Outlet Groups Action Reboot UPS Description Restarts the attached equipment by doing the following. (Click Next to see specific details on timing and delays). • Turns off power at the UPS. • Turns on power at the UPS after the UPS battery capacity returns to at least the percentage configured for Minimum Battery Capacity (Configuration - Shutdown - End of Shutdown, see “Controlled Early Shutdown and End of Shutdown”). Turn UPS On Turns on power at the UPS.
• When the state of the outlet group is on: – Off Immediately – Off with Delay: Turn off the group after the number of seconds configured as Power Off Delay (see “Shutdown on Configuration menu”). – Reboot Immediately: Turn off the group immediately, then turn it on after the number of seconds configured as Reboot Duration (see “Shutdown on Configuration menu”) and Power On Delay.
Network on Control menu Path: Control > Network > Reset/Reboot Use these options to reset various Network Management Card options and the UI. Action Description Reboot Management Interface Restarts the management interface (e.g. the Web user interface, the CLI) by logging you off. The UPS and NMC devices are not rebooted. Reset All1 Caution:This resets all configurable values to their defaults.
Configuring your Settings: 1 With the Configuration menu options, you can set fundamental operational values for your UPS and NMC. See the sections below and also “Configuring your Settings: 2”.
Configuring your Outlet Groups Outlet group name and type. View the name, type, and delays of your UPS outlets on the Configuration Outlet Groups screen. Click the name of an outlet group under Group to change its settings including sequencing delays and load shedding options. Sequencing settings. Settings vary by UPS device. Use the sequencing options to define how the UPS will respond to user-issued commands.
UPS: Outlet Group 3, Printer, turned off. By default, the event generates an Event Log entry, e-mail, and a Syslog message. If you configure trap receivers for the events, trap 298 is generated when an outlet group turns on, and trap 299 is generated when an outlet group turns off. The event message is the trap argument. The default severity level is the same as for the event. Power Settings on Configuration menu Path: Configuration > Power Settings The available settings differ based on the UPS device.
Shutdown on Configuration menu Path: Configuration > Shutdown Use this screen to configure the parameters of a UPS shutdown. See the table below and also “Controlled Early Shutdown and End of Shutdown”. Start of Shutdown Define the delays and durations that are considered when a UPS shutdown is required. Field Description Low Battery Duration For a UPS on battery, this defines a runtime remaining threshold, below which a low battery condition is triggered on the UPS.
Basic Low Battery Duration For a UPS on battery, this defines a runtime remaining threshold, below which a low battery condition is triggered on the UPS. The UPS will then: • Display the low battery notification on the UPS display. • Send the low battery notification from the UPS to connected devices via the simple signaling cable. If input power is not restored to the UPS, it will turn off when the battery has exhausted. This duration is available for SMT, SMX, SRC, SURTD, and SRT SmartUPS models only.
PowerChute Shutdown Parameters Specify the shutdown parameters used by PowerChute Network Shutdown. Field Description Maximum Required Delay Force Negotiation Enabling Force Negotiation resets the Maximum Required Delay value to match the Low Battery Duration. An updated status packet is sent by the NMC to all of the registered PowerChute agents.
Shutdown delays and PowerChute Network Shutdown. The following section describes how the Low Battery Duration, Maximum Required Delay and Outlet Group Power Off Delays impact the PowerChute shutdown sequence. For more information on PowerChute shutdown sequences, see the PowerChute Network Shutdown User Guide.
Notes: For more information on PowerChute shutdown sequences, see “Sample Shutdown Scenarios” in the PowerChute Network Shutdown User Guide on the APC website. During the comparison of the PowerChute Required Shutdown time and the NMC Maximum Required Delay/Outlet Group Power Off Delay, the largest value is used.
Field Description External Battery Cabinet The battery cabinet Amp-Hour rating of an external battery source. Battery Charger Rate With this field, you can change the speed by which the UPS batteries are charged, in percentage terms. Here, 100% represents the manufacturer's recommended rate of charge. For example, to double the charge rate set this value to 200%.
Any configured shutdown schedules display along the top of the screen when you select UPS or outlet groups, with relevant details, including whether they are currently enabled or disabled. Edit, Enable, Disable, or Delete a Scheduled Shutdown. Click the schedule name in the list of schedules along the top of either the UPS or outlet groups screen. This displays the complete details where you can edit the parameters.
1. See the Knowledge Base article IDs FA164737 and FA170679 on the APC website for information on obtaining a firmware update file and further instructions. 2. Choose Configuration > Firmware Update. 3. Click on the button to locate the downloaded update file on your computer. 4. Click the Update UPS button to update the UPS firmware. 5. When the update finishes, check the status under Last Update Result and Current Version, or in the Event Log.
PowerChute Network Shutdown clients Path: UPS > Configuration > PowerChute PowerChute Network Shutdown can shut down your UPS devices remotely. When you install a PowerChute Network Shutdown client on your network, it is added to this list automatically. When you uninstall a PowerChute Network Shutdown client, it is removed automatically. Click Add Client to enter the IP address of a new PowerChute Network Shutdown client.
Example of falling but wavering temperature: Say the minimum temperature threshold is 12°C, and the temperature hysteresis is 2°C. Then the temperature drops below 12°C, causing an alarm. It then wavers back up to 13°C and then down to 11°C repeatedly, but — because of the 2°C hysteresis value — the alarm is not cleared and therefore no new alarm occurs. For the existing alarm to clear, the temperature would have to rise above 14°C (which is 12°C plus 2°C).
Configuring the Control Policy Path: Universal I/O > Control Policy On an AP9641 NMC with up to two connected Dry Contact I/O Accessories (AP9810), you can: • configure output relays to open or close based on UPS events and input contacts, see “Configuring an output to respond to an event” • configure the UPS to take action based on input contacts, see “Configuring the UPS or output to respond to an input alarm” Not all UPS devices can be configured to respond to input contacts.
Security menu Session Management screen Path: Configuration > Security > Session Management Enabling Allow Concurrent Logins means that two or more users can log on at the same time. Each user has equal access and each interface (HTTP, FTP, telnet console, serial console (CLI), etc.) counts as a logged-in user. Allow Concurrent Logins allows a maximum of eight users logged into the web interface, five users logged into the CLI and one user logged into the serial console at the same time.
User Preferences. Select the Event Log Color Coding check box to enable color-coding of alarm text recorded in the Event Log. (System-event entries and configuration-change entries do not change color). Text Color Alarm Severity Red Critical: A critical alarm exists, which requires immediate action. Orange Warning: An alarm condition requires attention and could jeopardize your data or equipment if its cause is not addressed. Green Alarm Cleared: The conditions that caused the alarm have improved.
If RADIUS Only is selected, and the RADIUS server is unavailable, improperly identified, or improperly configured, remote access is unavailable to all users. To regain access, you must use a serial connection to the command line interface and change the access setting to local or radiusLocal. For example, the command to change the access setting to local would be: radius -a local See also “RADIUS screen” below and “Configuring the RADIUS Server”.
See your RADIUS server documentation for information about the RADIUS users file, and see the Security Handbook for an example. 1. VSAs can be used instead of the Service-Type attributes provided by the RADIUS server. VSAs require a dictionary entry and a RADIUS user’s file. In the dictionary file, define the names for the ATTRIBUTE and VALUE keywords, but not for the numeric values. If you change numeric values, RADIUS authentication and authorization will not work.
Select an active policy from the Available Policies drop-down list, and view the validity of that policy. The current active policy is displayed by default; you can select another from the list. 45 • Click Apply to enable your changes. If a different firewall was selected and enabled, the change is effective immediately. If a newly configured firewall policy has been selected, it is recommended that you test the new firewall before enabling it. (See Configuration above.
Path: Configuration > Security > Firewall > Active Rules When a firewall is enabled, this read-only page lists the individual rules that are being enforced by a current active policy. See the Create/Edit Policy section for descriptions of the fields (Priority, Destination, Source, Protocol, Action, and Log).
Setting Description Protocol Specify which protocol the rule applies to. • any: any protocol. • tcp: used for reliable information transfer between applications. • udp: alternative to TCP using for faster, lower bandwidth information transfer. Though it has fewer delays, UDP is less reliable than TCP. • icmp: used to report errors for troubleshooting. • icmpv6: used to report errors for troubleshooting on applications using IPv6. Action allow: Allow the packet that matches this rule.
The Web UI offers the following options for EAPoL configuration: Setting Description EAPoL Access Used to enable or disable 802.1X security access. NOTE: 802.1X security access is disabled by default. You can only enable access when valid certificates and a valid passphrase for the private key are provided. Supplicant Identifier Allows you to set your own supplicant identifier (up to 32 characters including whitespace).
Configuring your Settings: 2 With the Configuration menu options, you can set fundamental operational values for your UPS and NMC. See the sections below and also “Configuring your Settings: 1”. • “Network on Configuration menu” • “Notification menu” • “General menu” • “Logs on Configuration menu” NOTE: You can view some of your configuration settings via the Configuration Summary screen (Configuration > Network > Summary).
User Class: The name of the application firmware module, see “File Transfers”. TCP/IP settings for IPv6 screen Path: Configuration > Network > TCP/IP > IPv6 Settings This option displays any current IPv6 settings of the UPS Network Management Card 3 (NMC). Use the lower part of the screen to configure those settings, including disabling IPv6. You have a choice of using manual or automated IP addressing. It is possible to use them both concurrently.
For DHCPv6 Mode, see the table below. DHCPv6 Mode for IPv6 Configuration Option Description Router Controlled When this radio box is selected, DHCPv6 is controlled by the M (Managed Address Configuration Flag) and O (Other Stateful Configuration Flag) flags received in IPv6 Router Advertisements. When a router advertisement is received, the NMC checks whether the M and O flags are set. The NMC interprets them as follows: • Neither is set: Indicates that the local network has no DHCPv6 infrastructure.
TCP/IP options. The NMC uses the following options within a valid DHCP response to define its TCP/IP settings. All of these options except the first are described at RFC2132. • IP Address (from the yiaddr field of the DHCP response, described in RFC2131): The IP address that the DHCP server is leasing to the NMC. • Subnet Mask (option 1): The Subnet Mask value that the NMC needs to operate on the network. • Router, i.e.
Use the options under Manual Domain Name System Settings to configure he Domain Name System (DNS): • Enabling the Override Manual DNS Settings means that configuration data from other sources like DHCP take precedence over the manual configurations here. • Specify the Primary DNS Server and, optionally, the Secondary DNS Server with IPv4 or IPv6 addresses. For the NMC to send e-mail, you must at least define the IP address of the primary DNS server.
Web access screen Path: Configuration > Network > Web > Access Use this option to configure the access method for the Web interface. (In order to activate any changes here, you must reboot the NMC. See “Network on Control menu” on page 25). You can enable access to this UI through either HTTP or HTTPS or through both, by using the Enable check boxes. HTTP is disabled by default, and HTTPS is enabled by default. HTTPS encrypts user names, passwords, and data during transmission; HTTP does not.
You can enable access to the CLI through either Telnet or SSH or through both, by using the Enable check boxes. Telnet is disabled by default, and SSH is enabled by default. Telnet does not encrypt user names, passwords, and data during transmission whereas SSH does. NOTE: If you enable SSH, SCP (SeCure CoPy) is also enabled, for secure file transfer. See “File Transfers” for more information on the use of SCP.
When using StruxureWare Data Center Expert to manage a UPS on the public network of an StruxureWare system, you must have SNMPv1 or SNMPv3 enabled in the NMC interface. Read access will allow the StruxureWare device to receive traps from the NMC, but Write access is required while you use the NMC user interface to set the StruxureWare device as a trap receiver. For detailed information on enhancing and managing the security of your system, see the Security Handbook, available on the APC website. SNMPv1.
SNMPv3 is disabled by default. A valid user profile must be enabled with passphrases (Authentication Passphrase, Privacy Passphrase) set before SNMPv3 communications can be established. To use SNMPv3, you must have a MIB program that supports SNMPv3. The NMC supports SHA or MD5 authentication and AES or DES encryption. Enable SNMPv3 access under access enables this method of communication with this device. User Profiles.
For more information on the Modbus implementation on your UPS, see the Modbus Documentation Addendum and Modbus Register Maps available on the APC website. For more information on Switched Outlet Group Management with Modbus for Smart-UPS models with prefix SMT, SMX, SURTD, SRC and SRT, see Application Note # 177 available on the APC website. NOTE: Temperature and humidity sensors attached to the UIO port(s) of the AP9641 NMC are not supported via Modbus. Modbus Serial (AP9641 only).
Option Device Name Network Protocol Description A name for this BACnet device, which must be unique on the BACnet network. The default device name is “BACn”+ the last eight digits of the NMC MAC address. The minimum length is 1, the maximum length is 150 characters, and special characters are permitted. Select the protocol to be used: • BACnet/IP APDU Timeout The number of milliseconds the NMC will wait for a response to a BACnet request. Acceptable range: 1000-30000. The default value is 6000.
Option Description Select the check box to register the NMC with a BACnet broadcast management device (BBMD). NOTE: You need to register your NMC as a foreign device with a BBMD if there is no BBMD currently on the subnet of the NMC, or if the NMC uses a different local port to the BBMD.
Option Description The number of seconds (Time To Live) that the BBMD will maintain the NMC as a registered device. If the NMC does not re-register before this time expires, the BBMD will delete it from its foreign-device table, and the NMC will no longer be able to send and receive broadcast messages via the BBMD. The TTL controls how frequently the NMC registers with the BBMD, as the NMC will attempt to re-register before this time expires.
Types of notification You can configure notification actions to occur in response to an event. You can notify users of an event in any of several ways: • Active, automatic notification. The specified users or monitoring devices are contacted directly. – E-mail notification – SNMP traps – Syslog notification • Indirect notification – Event log.
When viewing details of an event’s configuration, you can enable or disable event logging or Syslog, or disable notification for specific e-mail recipients or trap receivers, but you cannot add or remove recipients or receivers. To add or remove recipients or receivers, see the following: • “Identifying Syslog servers” • “E-mail recipients” • “Trap Receivers” Configuring by groups of events. Path: Configuration > Notification > Event Actions > By Group To configure a group of events simultaneously: 1.
E-mail notification screens Overview of setup. Use Simple Mail Transfer Protocol (SMTP) to send e-mail to up to four recipients when an event occurs. To use the e-mail feature, you must define the following settings: • The IP addresses of the primary and, optionally, the secondary Domain Name System (DNS) servers. (See “DNS screen”) • The IP address or DNS name for the SMTP Server and From Address. (See “SMTP Server” below) • The e-mail addresses for a maximum of four recipients.
Field Description This field is dependent on the root CA certificates installed on the NMC and whether or not a root CA certificate is required. File Name E-mail recipients. Path: Configuration > Notification > E-mail > Recipients Specify up to four e-mail recipients. Click on a name to configure the settings. See also “SMTP Server” above. Field Description E-mail Generation Enables (default) or disables sending e-mail to the recipient. To Address The user and domain names of the recipient.
E-mail test. Path: Configuration > Notification > E-mail > Test Send a test message to a configured recipient. SNMP Trap Receivers screen Trap Receivers. Path: Configuration > Notification > SNMP Traps > Trap Receivers With Simple Network Management Protocol (SNMP) traps, you can get automatically notified of significant UPS events. They are a useful tool for monitoring devices on your network. The trap receivers are displayed by NMS IP/Host Name, where NMS stands for Network Management System.
SNMP Traps test screen Path: Configuration > Notification > SNMP Traps > Test Last Test Result: The result of the most recent SNMP trap test. A successful SNMP trap test verifies only that a trap was sent; it does not verify that the trap was received by the selected trap receiver. A trap test succeeds if all of the following are true: • The SNMP version (SNMPv1 or SNMPv3) configured for the selected trap receiver is enabled on this device. • The trap receiver itself is enabled.
General menu This menu deals with miscellaneous configuration items including device identification, date and time, exporting and importing your NMC configuration options, the three links at the bottom left of the screen, and consolidating data for troubleshooting purposes.
Field Update Using NTP Now Description Initiate an immediate update of the date and time by the NTP Server. Daylight saving. Path: Configuration > General > Date /Time > Daylight Savings Daylight Saving Time (DST) is disabled by default. You can enable traditional United States DST, or enable and configure a customized daylight saving time to match how Daylight Saving Time is implemented in your local area.
Logs on Configuration menu Path: Configuration > Logs > Syslog > options The NMC can send messages to up to four Syslog servers when an event occurs. The Syslog servers record events that occur at network devices in a log that provides a centralized record of events. This user’s guide does not describe Syslog or its configuration values in detail. See RFC3164 for more information about Syslog.
Field Severity Mapping Description Maps each severity level of NMC or Environment events to available Syslog priorities. The local options are Critical, Warning, and Informational. You should not need to change the mappings.
Tests menu Testing and calibrating Path: Tests > UPS This option is not available for all UPS devices. With some UPS devices, you can run a self-test, an alarm test, or a runtime calibration for your UPS. The SelfTest and Calibration fields display the results of the most recent test and calibration. A runtime calibration causes the UPS to recalculate its available runtime capacity based on its current load. This ensures that the runtime reported is more accurate.
Logs and About menus Using the Event and Data Logs The Event Log records individual occurrences. The Data Log, by contrast, provides you with a snapshot of your system by recording values at regular time intervals. Event log Path: Logs > Events > available options By default, the log displays all events recorded during the last two days, starting with the latest events. See “Configuring by event”.
To disable the logging of events based on their assigned severity level or their event category, see “Configuring by groups of events”. To configure reverse lookup: Path: Logs > Events > Reverse Lookup With reverse lookup enabled, when a network-related event occurs, both the IP address and the domain name for the networked device with the event are logged in the Event Log. If no domain name entry exists for the device, only its IP address is logged with the event.
Field Description FTP Server The IP address or host name of the server where the file will reside. User Name Password The user name with password required to send data to the repository file. This user must also be configured to have read and write access to the data repository file and the directory (folder) in which it is stored. File Path The path to the repository file. Filename The name of the repository file (an ASCII text file), e.g. datalog.txt.
To use SCP to retrieve the files. Enable SSH on the NMC, see “Console access”. NOTE: The below commands are examples only. To retrieve the event.txt file, use the following command: scp or :event.txt ./event.txt To retrieve the data.txt file, use the following command: scp or :data.txt ./data.txt NOTE: This SSH command is for OpenSSH. The command may differ depending on the SSH tool used. To use FTP to retrieve the files.
UPS Log Path: Logs > UPS This menu option is not available for all UPS devices. This information is derived from your UPS device and is separate from your NMC logs. (It is not directly related to or a subset of the NMC “Event log”). The information can be useful to help the technical support team solve problems. UPS Transfer Logs Displays a table of the UPS stored transfer events, including transfers to battery and transfers to bypass. UPS Fault Logs Displays a table of the UPS stored faults.
Log entries contain information about the traffic and the rules action (allowed, discarded). When logged here, these events are not logged in the main Event Log. See “Event log”. A firewall log contains up to 50 of the most recent events. The firewall log is cleared when the NMC reboots.
About the Network Management Card 3 About the UPS device Path: About > UPS The information displayed under UPS varies according to the device used. Field Description Model/ SKU/ Serial Number These fields identify your UPS device. Manufacture Date The date your UPS was manufactured. Firmware Revision The revision numbers of the firmware modules currently installed on the UPS Firmware Revision2 The second revision number of the firmware currently installed on the UPS.
Application Module, APC OS (AOS), and Boot Monitor: This information is useful for troubleshooting, and for determining if updated firmware is available, www.apcc.com/tools/download. Field Label Description Name The name of the firmware module. The Application Module name differs according to the UPS device type, e.g. sumx applies to Smart-UPS devices. The APC AOS module is always named aos, and the boot monitor module is always named boot. Version The version number of the firmware module.
Device IP Configuration Utility Capabilities, Requirements, and Installation The Device IP Configuration Utility can discover Network Management Cards (NMC) that do not have an IP address assigned. Once discovered, you can configure the IP address settings for the cards. You can also search for devices already on the network by entering an IP range to define the search. The Utility scans the IP addresses in the defined range and discovers cards that already have a DHCP-assigned IP address.
How to Export Configuration Settings Retrieving and Exporting the .ini File Summary of the procedure An Administrator can retrieve the .ini file of a UPS Network Management Card 3 (NMC) and export it to another NMC or to multiple NMCs. The steps are below, see details in the sections following. 1. Configure an NMC with the desired settings and export them, see “Creating and Importing settings with the config file”. 2. Retrieve the .ini file from that NMC. 3.
To retrieve configuration settings from multiple NMCs and export them to other NMCs, see Release Notes: ini File Utility, available on the APC website. Or see Knowledge Base article FA156117 at http://www.apc.com/support. Customizing. You must customize the file before you transfer it to another NMC. 1. Use a text editor to customize the file. – Section headings, keywords, and pre-defined values are not case-sensitive, but string values that you define are case-sensitive.
The Upload Event and Error Messages The event and its error messages The following event occurs when the receiving Network Management Card completes using the .ini file to update its settings: Configuration file upload complete, with number valid values If a keyword, section name, or value is invalid, the upload by the receiving NMC succeeds, and additional event text states the error. Event text Description Configuration file warning: Invalid keyword on line number.
Related Topics On Windows operating systems, instead of transferring .ini files, you can use the Device IP Configuration Utility to update the basic TCP/IP settings of the NMC and configure other settings through its user interface. See “Device IP Configuration Utility”.
File Transfers Upgrading Firmware When you upgrade the firmware on the UPS Network Management Card 3 (NMC), you obtain the latest new features, security and performance improvements, and bug fixes. For UPS firmware, see “Firmware Update screen”. Upgrading here means simply placing the .nmc3 file on the NMC, there is no installation as such. Check regularly on www.apc.com/tools/download for any new upgrades. The .nmc3 file name has the following format: • • • • apc_hardware-version_type_firmware-version.
To extract the firmware file: 1. After obtaining the file from the downloaded firmware upgrade file, run the Firmware Upgrade Utility (the .exe file). 2. At the prompts, click Next >, then specify the directory location to which the file will be extracted. 3. When the Extraction Complete message displays, close the dialog box. Use FTP or SCP to upgrade one Network Management Card FTP.
To transfer the file: 1. Connect the provided micro-USB cable (part number 960-0603) to the NMC and to the USB port on a local computer. 2. Run a terminal program, such as HyperTerminal or Tera Term, and select the virtual communication port. 3. Press the Reset button on the NMC, then immediately press the Enter key twice, or until the Boot Monitor prompt displays: BM> 4. Type XMODEM, then press ENTER. 5. From the terminal program’s menu, select XMODEM, then select the .nmc3 file to transfer using XMODEM.
Verifying Upgrades Last Transfer Result codes Possible transfer errors include the TFTP or FTP server not being found, or the server refusing access, the server not finding or not recognizing the transfer file, or a corrupt transfer file. Verify the version numbers of installed firmware Path: About - Network Use the Web UI to verify the versions of the upgraded firmware modules. You could also use an SNMP GET to the MIB II sysDescr OID. In the command line interface, use the about command.
Troubleshooting Network Management Card Access Problems Visit the Knowledge Base at www.apc.com/support for step-by-step troubleshooting, and helpful solutions to common issues. To contact customer support, see “APC Worldwide Customer Support”. Problem Solution Unable to ping the NMC If the NMC’s Status LED is green, try to ping another node on the same network segment as the NMC. If that does not work, it is not a problem with the NMC.
SNMP Issues Problem Solution Unable to perform a GET • Verify the read (GET) community name (SNMPv1) or the user profile configuration (SNMPv3). • Use the command line interface or UI to ensure that the NMS has access. See “SNMP screens”. Unable to perform a SET • Verify that SNMP is enabled. SNMPv1 and SNMPv3 are disabled by default. • Verify the read/write (SET) community name (SNMPv1) or the user profile configuration (SNMPv3).
Two-Year Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. APC will repair or replace defective products covered by this warranty. This warranty does not apply to equipment that has been damaged by accident, negligence or misapplication or has been altered or modified in any way.
Warranty claims Customers with warranty claims issues may access the APC customer support network through the Support page of the APC Web site, www.apc.com/support. Select your country from the country selection pull-down menu at the top of the Web page. Select the Support tab to obtain contact information for customer support in your region.
cryptlib copyright Digital Data Security New Zealand Ltd 1998. Copyright © 1990, 1993, 1994 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Mike Olson. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other product is available at no charge in any of the following ways: • Visit the Schneider Electric Web site to access documents in the Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized Schneider Electric Web sites for specific countries, each of which provides customer support information. – www.apc.
