English User’s Manual APC Smart-UPS 1400 VA 3U Rack and Stack Uninterruptible Power Supply 120 Vac 990-1021, Revision 1 5/00
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Table of Contents Chapter 1: Safety Information..............................................................1 Conventions Used in this Manual..........................................................1 Handling Safety .....................................................................................1 Electrical Safety.....................................................................................2 Deenergizing Safety ..............................................................................
Service .................................................................................................24 Appendix A: Specifications .................................................................25 Regulatory Agency Approvals ............................................................26 Radio Frequency Interference..........................................................26 Appendix B: Transporting Your Smart-UPS ....................................
CHAPTER 1: SAFETY INFORMATION This Safety Guide contains important instructions that should be followed during the installation and maintenance of the APC equipment and batteries. It is intended for APC customers who setup, install, relocate, or maintain APC equipment. Conventions Used in this Manual This section defines the symbols used throughout this manual. Carefully read all information boxes and abide by the instructions. The WARNING sign denotes a serious hazard.
Electrical Safety • To reduce the risk of fire, connect only to a circuit provided with a 20 Amp maximum branch circuit overcurrent protection in accordance with the National Electrical Code ANSI/NFPA. • Do not work alone under hazardous conditions. • Check that the power cord(s), plug(s), and sockets are in good condition. • Do not block the air vents on the front and rear panels of the UPS.
CHAPTER 2: BASICS About Your UPS This APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment. This UPS also filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line, while supplying power from its internal batteries until the utility line returns to safe levels.
How To Contact APC Internet http://www.apcc.com/contact North America Phone Fax 1.800.800.4272 1.401.788.2743 Latin America Argentina Brazil Colombia Mexico Uruguay Venezuela Email 0800.9.APCC (0800.9.2722) 0800.12.72.21 980.15.39.47 95.800.804.4283 000.413.598.2139 8001.2856 apctchla@apcc.com If you ordered a Smart-UPS SU1400RMXL3UX171 unit, please refer to the red addendum sheet (part number 990-1023) for contact information.
CHAPTER 3: INSTALLING YOUR SMART-UPS Unpacking APC has taken care to design robust packaging for your product. However, accidents and damage may occur during shipment. Inspection Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.
Place The UPS Where It Will Be Used Select a location with adequate air flow that is free from excessive dust. Ensure that the air vents on the front and rear of the UPS are not blocked. Allow at least one inch of space on both sides. The UPS requires two people to install due to its weight. To lighten the UPS, you may remove the batteries while you position the UPS or mount it in the rack. Refer to Replacing the Battery, page 21, for instructions on how to remove the batteries. • UPSs are heavy.
To Mount the UPS in a Rack The UPS comes with standard 19-inch (46.5 cm) rack mount brackets (in the literature kit) and mounting rails and cleats. There are three steps to install the UPS in a rack. This section describes each in detail. 1. Install the mounting rails in the rack (required for four-post racks only). 2. Attach the mounting hardware to the UPS. 3. Load the UPS into the rack and fasten the mounting brackets.
7. Expand the rail so that it spans from the front rack post to the back rack post. 8. Use three screws and washers to attach the rail to the back rack post. Use the same hardware (10-32 flat head screws and conical washers) used in step 5. 9. Repeat steps 5 through 8 for the other rail. Right Rear Rack Post Attach the Mounting Hardware to the UPS • Each mounting bracket attaches to the UPS with four (4) screws, included. • Two sets of bracket holes are located on the sides of the UPS.
Load the UPS into the Rack Due to the weight of the UPS, two people are required to install it in the rack. 1. Use the handles on the side of the UPS to support the unit. 2. Each side of the UPS has a cleat that must slide into the groove on the rails. Slide the UPS into position. 3. Use the four (4) ornamental screws supplied with the UPS to attach the mounting brackets to the rack post. Removing the UPS from the Rack 1.
the cutout section on the right. Align the tabs on the side of the bezel with the slots on the front of the UPS and firmly snap it into place. To connect an optional external battery pack(s) to the UPS, refer to the 2U Battery Pack User’s Manual for instructions. The SU1400 can support a maximum of ten (10) external battery packs. Connect Power and Equipment to the UPS Use the cable provided with your UPS to connect to the Computer Interface Port.
Turn on the UPS Make sure the battery is connected before turning on the UPS! | • Press the UPS’s on button, located on the front panel, to power-up your UPS. This will power-up connected equipment. T E S T The UPS charges its battery whenever it is connected to utility power. The battery charges fully during the first four hours of normal operation. Do not expect full run time during this initial charge period.
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CHAPTER 4: OPERATING THE SMART-UPS Indicators and Controls on the Smart-UPS The Smart-UPS has the power control and operating indicators located on the front panel. The rear panel has the input and output connectors. Smart-UPS Front Panel | 0 Switch On – Switch Off | T E S T 0 To turn the UPS on: With the UPS plugged in, press and release the large, upper button labeled “l TEST” to supply power to the connected equipment. The equipment is immediately powered while the UPS performs a self-test.
On Battery During on-battery operation, the on-battery LED illuminates and the UPS sounds an audible alarm consisting of four beeps every 30 seconds. The alarm stops when the UPS returns to on-line operation. Refer to On-Battery Operation, page 17, for details. 100% 80% 60% 40% 20% Battery Charge Bar Graph The 5-LED display on the right of the front panel shows the present charge of the UPS’s battery as a percentage of the battery’s capacity. When all five LEDs are lit, the battery is fully charged.
Voltage Trim The voltage trim LED comes on to indicate that the UPS is compensating for a high utility voltage. Voltage Boost The voltage boost LED comes on to indicate that the UPS is compensating for a low utility voltage. Low Battery When the UPS is operating on-battery and the energy reserve of the battery runs low, the UPS beeps continuously (by default) until the UPS shuts down from battery exhaustion or returns to online operation. The low battery warning interval can be changed through software.
Smart-UPS Rear Panel ® M AD E I N U S A ( W ES T K IN G S TO N , R I ) S U 1 4 0 0 R MX L 3 U X X0 1 2 3 4 5 6 7 8 9 Computer Interface Port Power management software and interface kits can be used with this UPS. Use only interface kits supplied or approved by APC. If used, connect the interface cable to the 9-pin computer interface port on the back panel of the UPS. Secure the connector’s screws to complete the connection.
Battery Pack Connector Use the battery pack connector to connect optional external battery pack(s). The SU1400RMXL supports up to ten (10) external battery packs. Low Battery Warning Level By default, the low battery warning occurs when there are approximately two minutes of on-battery run time remaining. This may not be enough time to gracefully shut down some protected computer systems.
How To Determine On-Battery Run Time UPS battery life differs based on usage and environment. It is recommended that the battery/batteries be changed once every three years.
User Configuration Items Note: Setting these items requires optional software or hardware. Function Factory Default User Selectable Choices Description Automatic SelfTest Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test Sets the interval at which the UPS will execute a self-test. UPS ID UPS_IDEN Up to eight characters to define the UPS. Use this field to uniquely identify the UPS for network management purposes.
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CHAPTER 5: MAINTENANCE AND TROUBLESHOOTING Storage Storage Conditions Store the UPS covered and flat (rack mount orientation) in a cool, dry location, with its battery fully charged. Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery. Extended Storage At -15 to +30 °C (+5 to +86 °F), charge the UPS’s battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every three months.
1. Face the front of the UPS and, using both hands, insert each index finger behind the lip of the curved section of the front bezel and pull towards you. The front bezel will unsnap. 2. Set the bezel aside. 3. Use a screwdriver or coin to remove the two (2) battery door screws and open the door. 4. Take out the white cord, which is tucked into the space above the battery connector . Grasp the cord and pull firmly towards you to disconnect the battery. 5.
Troubleshooting Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See How To Contact APC, page 4, for a location near you. Problem and Possible Cause UPS will not turn on. • ON button not pushed. • UPS not connected to AC power supply. • UPS input circuit breaker tripped. • Very low or no utility voltage. • Battery not connected properly. UPS will not turn off. • Internal UPS fault.
All indicators are lit and UPS emits a constant beeping Do not attempt to use the UPS. Turn the UPS off and have it • Internal UPS fault. serviced immediately. All indicators are off and UPS is plugged into wall outlet. None. The UPS will return to normal operation when the • The UPS is shut down and power is restored and the battery has a sufficient charge. the battery is discharged from an extended outage. The replace battery light is lit.
APPENDIX A: SPECIFICATIONS Normal input voltage Input plug Output receptacles Output voltage range (configured via software) Input protection Transfer time Capacity (maximum load) On-battery output voltage On-battery frequency Voltage boost and Voltage trim operation Load power factor range, crest factor range Surge energy rating, peak current capability Normal, common mode clamping response time Normal mode surge voltage let through (IEEE 587 CatA 6kV test) Normal/common mode noise suppression at 1.
Storage relative humidity Storage elevation Electromagnetic immunity Audible noise at 1 m (3 ft) from the surface of the unit Size (H x W x D) 0 to 95%, non-condensing 0 to +15,000 m (0 to +50,000 ft) IEC 801-2 level IV, 801-3 level III, 801-4 level IV, 801-5 <48 dbA (3U) 5.12 in. x 17 in. x 15.5 in. (13.0 cm x 43.2 cm x 39.4 cm) Weight - net (shipping) 70 lb (89 lb) 31.8 kg (40.4 kg) Safety approvals Listed to UL 1778, certified to CSA 107.
APPENDIX B: TRANSPORTING YOUR SMART-UPS Follow these guidelines if you need to ship the UPS to another location. These guidelines apply whether you are transporting the UPS alone, rack mounted in an equipment cabinet, or installed in a system. Always DISCONNECT THE BATTERIES before shipping the UPS to avoid damage during transport. (U.S. Federal Regulation requires that batteries be disconnected during shipment.) The batteries may remain in the UPS; they do not have to be removed.
