User Manual KVM Switch KVM2132P KVM2116P KVM1116P
American Power Conversion Legal Disclaimer The information presented in this manual is not warranted by the American Power Conversion Corporation to be authoritative, error free, or complete. This publication is not meant to be a substitute for a detailed operational and site specific development plan.
Contents General Information ........................................................ 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 KVM2132P / KVM2116P / KVM1116P KVM Switches . . . . . . . . . . . . 1 KVM2132P / KVM2116P KVM Switches only . . . . . . . . . . . . . . . . . . 2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Taking Delivery . . . . . . . . . . . . . . . . . . . . . .
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Cable Length Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Port ID Numbering . . . . . . . . .
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 26 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Virtual Media . . . .
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Management ...................................................... 67 Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Network . . . . . . . . . .
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Users and Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Log .................................................................................. 90 Log Information . . . . . .
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Supported PDUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 KVM2132P / KVM2116P only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . 105 Java Applet Viewer / Java Client AP . . . . . . . . .
Troubleshooting .......................................................... 114 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Information Overview KVM2132P / KVM2116P / KVM1116P KVM Switches Note: Save these instructions. Read and adhere to all the instructions. All servicing must be performed by authorized personnel only. The KVM switch allows local and remote users to monitor and access multiple servers from a single console. The switch models differ by number of buses and KVM ports.
KVM2132P / KVM2116P KVM Switches only • Dual power is available on KVM2132P and KVM2116P. Power cords plugged into separate power sources ensure power to the switch if one power sources fails. • Variable fan speed: changes according to the switches temperature. • PDU connection port allows administrators to boot or reboot servers. • Two 10/100/1000 Mbps NICs for redundant LAN or two IP operations. Safety Read all of these instructions. Save them for future reference.
CAUTION INJURY OR EQUIPMENT DAMAGE • Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication network. • Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. • Always load the rack from the bottom up, and load the heaviest item in the rack first.
System Requirements Remote User Computers Remote user computers (also referred to as client computers) are computers logged into the switch from remote locations over the internet. These computers must have the following equipment installed: • At least a PIII 1 GHz processor, with the screen resolution set to 1024 x 768. • Browsers must support 128 bit SSL encryption. • A network transfer speed of at least 512kbps.
KVM Server Modules and cables Note: KVM server modules are also referred to as adapter cables in some dialog boxes.. • Cat5e (or higher) cable connects the switch to the KVM server modules. • The following KVM server modules and cables are required for use with the switch.
Max Server connections Parent KVM Model Ports Child Tiered KVM Ports Servers in a Single Level Tier Servers in a Two Level Tier Maximum Levels KVM2132P 32 KVM0216A * 16 32 x 16 x 16 = 8192 16 x 8 x 16 = 2048 3 KVM2116P 16 KVM0216A * 16 16 x 16 x 16 = 4096 8 x 8 x 16 = 1024 3 KVM1116P 16 KVM0116A * 16 16 x 16 = 256 2 KVM1116P 16 KVM0108A * 8 16 x 8 =128 2 * Not covered in this manual. See the User Manuals for these models for more information.
Components Front 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Lan 1 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Lan 2 Power Reset KVM2132P 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Lan 1 Power Lan 2 Reset KVM2116P 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Lan 1 Reset aem0371a Power KVM1116P Item Name Description 1 Power LED Illuminated when the unit is powered up and ready to operate.
Rear KVM2132P KVM1116P Item 8 Name aem0370a KVM2116P Description 1 Power Socket 1 Plug power cable for Power Source 1 in here. 2 Power Socket 2 Plug power cable for Power Source 2 in here. 3 LAN Port(s) Connect the unit to the network interface (10/100/1000 Mbps) here 4 PDU Port(s) Connect to a PDU unit (which allows servers attached to the KVM switch to be booted remotely over the net). 5 Local Console Port(s) Local console devices (keyboard, monitor and mouse), plug in here.
Installation Overview KVM Adapter Cables connect the switch to the connected devices. A separate KVM Adapter Cable is required for each server or device connection. See the list of KVM Adapter Cables on page 5 or contact APC Customer Support for help. Note: 1. Refer to the Safety section of this manual before installing the KVM switch. 2. Power to any device that will be connected to the installation must be turned off. Unplug the power cords of any computers that have the Keyboard Power On function.
Rack Mounting - Rear 1. Remove the brackets from the front of the KVM switch. Remove the plug from the alignment hole. aem0449a 2. Install the smaller bracket from the front of the unit to the back. Install the rack mounting bracket from the inventory to the rear of the unit. 3. Slide the switch into the rack. Align the mounting bracket holes with the holes in the rack. aem0450a 4. Secure the mounting brackets to the rear of the rack.
Single Level Installation In a single level installation, no additional switches are tiered from the original switch. 1. Plug the keyboard, monitor, and mouse of your Local Console into the Console Ports of the KVM parent switch. Each port is color coded and marked with an appropriate icon. Note: 1. Any combination of keyboard and mouse connections can be used. 2. USB keyboards and mice can be plugged into the USB ports on the front panel or into the console ports on the back. 2.
KVM2132P Single Level Installation Diagram Remote Console LAN/ Internet OR PDU 2 aem0379a LAN 2 LAN 1 KVM2132A PDU 1 LAN/ Internet Remote Console Note: KVM2116P Single Level Installation is the same except for the number of KVM ports.
Tiering Multiple KVM Switches A tiered installation will greatly expand the number of servers that can be added to the installation. Cascaded tiering adds capacity to a KVM installation, but the parent loses at least one KVM port for each tiered KVM switch. KVM2132P, and KVM2116P support tiering up to 3 levels. When the KVM consoles of the first-level KVM switch invoke the OSD, all computers on the tiered KVM installation are listed in the port directory.
Three Level Installation and (1 or 2) Bus Configurations In tiered installations, the number of bus connections between a parent and child KVM switch determines the number of users that can simultaneously access the KVM ports of a child switch. A bus connection is established by connecting a KVM port on the parent switch to a LAN port on the child switch. The KVM switch (KVM2132P, KVM2116P) supports a maximum of two bus connections for each tiered switch.
KVM1116P One Bus Tiered Diagram KVM1116P KVM0116A * aem0376a KVM-PS2 * See the User Manual for KVM0116A and KVM0108A for more information about these KVM switches. Hardware Setup Cable Length Considerations Note: KVM server modules are also referred to as KVM adapter cables. • Do not exceed 66 feet (20m) between the switch and the local monitor. • The distance between the First Level (Parent) KVM switch and the Second Level (Child) KVM switch must not exceed 93 feet (30m).
The Adapter ID Function Server module information (the Adapter ID, port name, OS, keyboard language, and access mode) is stored on the server module. The switch's Adapter ID function stores this information along with the server module's configuration information (access rights, etc.), so that when a server is moved with its server module from one port to another, its settings do not have to be reconfigured. The Adapter ID function restores them at the new location. Only the port number changes.
Super Administrator Setup Overview First Time Setup The Super Administrator sets up the unit for user operation (set the network parameters, change the default Super Administrator login) for the first time from the local console if possible. See “IP Address Determination” on page 105 to set up remotely. Since this is the first time you are logging in, use the default Username “apc” and Password “apc”. The Local Console Main Page will open following a successful login.
2. Click on Administrator in the left panel or select Administrator in the central panel. Click Modify at the bottom of the page to open the User Information page. 3. Change the Username and Password. 4. Enter the new password again in the Confirm Password field and click Save. 5. Click OK in the dialog box that says the change completed successfully. 6. Click on another item on the Local Console Main Page, to close the User Information page.
Logging In Overview Switches can be accessed from a local console, an internet browser, a Windows application (AP) program, and a Java application (AP) program. The switch's authentication procedure requires a valid username and password. Invalid login information will open an Invalid Username or Password, or Login Failed message. Note: If the login fails, log in again with a correct username and password. If the number of invalid login attempts exceeds a specified amount, a timeout period is invoked.
Windows Client AP Login The Windows AP Client allows direct remote access to Windows systems users, without going through a browser although initially the Windows AP Client program must be downloaded from the browser page. Double-click the WinClient.exe icon to open the Windows Client Connection Screen: The Windows Client AP Connection Screen Item Description Menu Bar The Menu Bar contains two items: File and Help. • The File Menu allows the operator to Create, Save, and Open user created Work files.
Java Client AP Login The Java AP Client provides direct remote access to non-Windows systems users although the Java AP Client program is initially downloaded from the browser page. Double-click the JavaClient.jar icon to open the Java Client Connection Screen. Item Description Server List JavaClient.jar searches the user's local LAN segment for KVM switches, and lists them in this box. Double-click to connect to one of these units. Note: 1.
The User Interface Overview The look of the user interface Main Page varies depending on the method used to log in. The Web Browser Main Page Access the KVM switches with most standard web browsers. Once users log in and are authenticated, the Web Browser Main Page opens with the Port Access page displayed. Note: Depending on a user's type and permissions, not all elements appear. Item Description Tab Bar Contains the KVM switch's main operation categories.
Interactive Display Panel The main work area. The screens reflect menu choices and Sidebar item selection. The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by user type (Super Administrator, Administrator, User) and permissions. Icon Description Port Access: The Port Access page is used to access and control the devices on the KVM switch installation. This page is available to all users.
5. The GUI can be navigated via the keyboard. Keys Ctrl + P Ctrl + U Ctrl + C Ctrl + L Ctrl + M Ctrl + D F1 F2 F4 F5 F7 F8 Action Opens the Port Access page. Opens the User Management page. Opens the Device Management page. Opens the Log page. Opens the Maintenance page. Opens the Download page. To see About information To edit the port name of the selected port Selects the Sidebar (left) panel. Selects the main (right) panel Closes the GUI. To log out.
• The lower row shows the IP address of the device you are accessing at the left of the row. The center of the row indicates which bus the user is on (the number before the slash), and the total number of users on that bus (the number behind the slash). Note: Bus and user information only display if enabled. • Right click in the text row area to open a menu-style version of the toolbar. Select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode.
WinClient Control Panel Functions Icon Function Toggle icon. Click to make the Control Panel always display on top of other screen elements. Click again to have it display normally. Macro icon.Click to open the Macros dialog box (see page 30 for details). Hammer icon. Click to open the Video Options dialog box. Right-click to perform a quick Auto Sync (see “Video Settings” on page 30 for details). Click to perform a video and mouse autosync operation.
Under an accessed port, click to skip to the last port accessible to the user on the entire installation without going to the Port Access page. Under an accessed port, click to begin Auto Scan Mode. The KVM switch automatically switches among the ports selected for Auto Scanning with the Filter function (see Filter, page 40). Monitor the activity of the ports without switching through them manually. Under an accessed port, click to invoke Panel Array Mode (see “Panel Array Mode” on page 88).
Hotkey actions: Action Explanation Exit remote location Breaks the connection to the KVM switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4. Adjust Video Opens the Video Settings dialog box. This is equivalent to clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7. Toggle Control Panel Toggles the Control Panel Off and On. The default keys are F3, F4, F5.
Three ways to run macros: 1. Use the assigned hotkey. 2. Click on the macro from the Macro List on the Control Panel. 3. Open the Macros dialog box and click Play. Run the macro from the Macros dialog box to have the option of specifying how the macro runs. – Click Play Without Wait to run the keypresses one after another with no time delay between them. – Click Play With Time Control and wait for the amount of time between key presses that you took when you created the macro.
Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. Adjust the placement and picture quality of the remote screen on your monitor with these options. Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by clicking the Arrow buttons. Auto-Sync Click to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen. Note: 1.
Gamma Adjustment. If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. • Under Basic configuration, there are ten preset and four user-defined levels to choose from. Choose the most suitable one from the list. • For greater control, click the Advanced button to open the dialog box • Click and drag the diagonal line at as many points as needed for the display output desired.
Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a user's system to appear and act as if it were installed on the remote server. Note: 1. Virtual Media is only supported on remote servers that use the specified adapter cables. 2. The Virtual Media icon changes depending on the status of the virtual media function.
Zoom The Zoom icon controls the zoom factor for the remote view window. Setting Description 100% Sizes and displays the remote view window at 100%. 75% Sizes and displays the remote view window at 75%. 50% Sizes and displays the remote view window at 50%. 25% Sizes and displays the remote view window at 25%. 1:1 Sizes and displays the remote view window at 100%. The difference between this setting and the 100% setting is that when the remote view window is resized, its contents don't resize.
Mouse Pointer Type The KVM switch offers several mouse pointer options when working in the remote display. Click the icon to select from the available choices. Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers. Once the port is accessed, all four pointers are available. 2. The Dot pointer is not available with the Java Applet Viewer or the Java Client AP. 3.
Manual Mouse Synchronization. If the local mouse pointer goes out of sync with the remote system's mouse pointer there are several methods to bring them back into sync. 1. Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel (see page 30). 2. Perform an Auto Sync with the Video Adjustment function (see “Video Settings” on page 30, for details). 3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see “Adjust mouse” on page 28, for details). 4.
The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to that used by the WinClient. The major differences are: • In the Macros dialog box, Toggle Mouse Display is not available. • The Dot mouse pointer type is not available. • In the Message Board, there is no Show/ Hide button for the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.
Port Access Overview The Port Access page opens with the KVM switch's KVM Connections page displayed. The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. Any Rack PDU devices (Power Distribution Units) connected to the switches are listed separately below the switch listings. Blade Servers are listed below the PDU devices.
The Sidebar All KVM switches, PDU devices, and Blade Servers including, their ports and outlets, are listed in a tree structure in the Sidebar at the left of the screen. The Sidebar Tree Structure • Users only see the devices, ports, and outlets for which they have access permission. • Ports, outlets, and child devices can be nested under their parent devices. Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it.
Port Properties. Select Properties from the popup menu to open a dialog box to enter configuration settings for the selected port. Note: This is a quick setting method that performs similar port configuration functions to the ones performed in “Port Configuration” on page 55. Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
Scan Scan is located at the bottom of the AP GUI Sidebar and automatically switches among all the ports visible in the Sidebar at regular intervals, to monitor activity. See“Auto Scanning” on page 84 for details. Note: Scan does not appear at the bottom of the Sidebar in the Browser version. Open it from the port's Toolbar. Array Array is located at the bottom of the AP GUI Sidebar and is another way of monitoring port activity.
Port Level When a port is selected in the Sidebar, the Connections page displays the port connection and configuration options: The screen is divided into three panels. Status. The current status information is displayed, including whether the port is online or offline, and if the port is mountable. Click the Connect button to view the port display from the switch's built-in Win Viewer, or Java Viewer. Associated Links. Displays ports that have been associated with the currently selected port.
PDU Devices - Device Monitor Page PDU devices connected to the switches are displayed below the KVM switches in the Sidebar. When a PDU device is selected in the Sidebar, the Device Monitor page opens. PDU View is the default page view, All PDU devices and outlets connected to the switch are listed under the Name column. Outlets that are synchronized or that belong to groups have a green power outlet icon in front of their names.
Outlet Groups. Group and Ungroup buttons are located at the bottom of the page’s center section. 1. To create an outlet group, select the outlets to include in the group. 2. Click Group to open the Outlet Group dialog box. 3. Select the group. a. If the outlets will belong to a new group, give it a name in the text field. b. If the outlets will belong to an existing group, select the group in the central panel. 4. Click Save. 5.
The Main Panel - Group View • Click the PDU View button to go to the PDU View page. • To delete a group, select it in the main panel, then click Delete at the bottom of the page. • Select a group in the main panel, then click Ungroup, to remove all outlets from that group. This is a shortcut to remove all outlets at once, rather than one by one from the PDU View page. • To power manage a group of outlets, first select the group(s) in the main panel, then click the appropriate power button.
Outlet Settings When an outlet is selected in the Port Access page Sidebar, the Outlet Settings page opens. The Outlet Properties panel indicates the name of the PDU that the outlet belongs to and the outlet's name, as well as On, Off, and Reboot buttons to manually manage the outlet's power.
Adding a PDU in the KVM GUI main page 1. Go to the Device Management tab, select the PDU Devices and click Add. 2. Select the PDU Model. 3. Assign a name to the PDU. 4. User Name - Enter the PDU administrator user name. 5. Password - Enter your password. 6. Set the Scan Interval - This is the amount of time which the KVM switch checks outlet status from the PDU (from 1 to 99 minutes). Short intervals are not recommended in order to minimize impact on Telnet/HTTP users accessing the PDU.
7. Enter the PDU Port - (1 or 2) The port on which the connection to the PDU is made. 8. Click Next to save or close to cancel.
9. The PDU is added to the list.
History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it. • If there are more entries than room on the screen, a scroll bar opens to allow the entire record to be viewed. • To clear the record and start over, click the Clear History button at the bottom right of the page. Note: Click the column headings to change the sort order of the displayed information.
3. To add a port: – Drag it from the Sidebar and drop it onto the container, – or right click on it in the Sidebar, select Copy, right click on the container, and select Paste, – or select the container in the main panel, select the port in the Sidebar then click Add to at the bottom of the main panel. 4. The port’s switch is added to the container. The selected port is appended under the switch. Note: 1.
User Preferences Users may set up their own working environments. The switch stores a separate configuration record for each user profile according to the Username entered at Login. Setting Function Language Select the language in which the interface displays. OSD Hotkey Select which Hotkey controls the GUI function: [Scroll Lock] [Scroll Lock] is the default. To select a different combination, click the arrow at the right of the box to open a list of choices.
Welcome Message* Hide or show the welcome message displayed in the submenu bar. The default is Disabled. Save Click Save to save any changes made to the User Preferences settings. Changing a Password In the Browser GUI, enter the old password and new password into the input boxes. Enter the new password into the Confirm input box, then click Change Password to apply. In the AP GUI version, click Change Password. Enter the old password and new password into the input boxes.
Access Set user and group access and configuration rights for switches and ports. Only those with User Management permissions can view the Access page. Normal users do not have access. Device Level Browser GUI Interface The main panel consists of two columns: Name, and Config: • Name lists all the users and groups that have been created. • Config indicates the users who have Configuration privileges. A check mark indicates that the user has permission to make changes to the switch configuration settings.
Port Level Browser GUI Interface Port access settings: Setting Function Name Each port accessible to the user is listed under the Names column. Access Device access rights are set from the Access column. To see the choices, click the icon in the row that corresponds to the user you want to configure. Full Access The user can view the remote screen and can perform operations on the remote server from his keyboard and monitor. View Only The user can only view the remote screen.
Mount USB Config PDU All All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list. No Access Only Users and Groups with No Access Mount USB permissions appear in the list. All All Users and Groups appear in the list. Permitted Only Users and Groups with Permitted Config permissions appear in the list.
Power Management The Power Management page is used to associate a Rack PDU power outlet with a KVM port on the KVM switch. Once an association is made, the power status of the device attached to the KVM port can be controlled from the Port Access page, rather than opening a separate web session to the PDU device. Note: This page is only available when a PDU device is connected to the switch.
Configuration Configure an outlet's settings directly from this page by clicking the Configuration button to open the PDU Outlet Configuration dialog box. Configuration options. Heading Explanation Station The name of the device to which the outlet belongs. Port The outlet's current name. Name Enter a name for the outlet. The maximum number of characters is 15.
Synchronization If more than one outlet has been selected for association with a port, Synchronization can be used to standardize their configurations. Enabling Synchronization (by checking the checkbox), opens the PDU Outlet Configuration dialog box. See “Configuration” on page 57. The settings are applied to all outlets associated with the port so that their settings are all the same. To perform power management on PDU outlets associated with a KVM port, select the outlet then click On/Off/Reboot.
User Management Overview Click the User Management tab to open the User Management page. The page is organized into two main areas, the Sidebar at the left, and the large main panel at the right. • Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information for each. – The Browser GUI has separate menu bar entries for Accounts (Users) and Groups. Depending on the menu item selected, either Users or Groups are listed in the Sidebar.
Adding Users 1. Select Users on the menu bar (Browser GUI) or Select Users in the Sidebar (AP GUI). 2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected: 3. Enter the required information in the fields. Field Username Description From 1 to16 characters are allowed depending on the Account Policy settings. See “Account Policy” on page 76. Password From 0 to16 characters are allowed depending on the Account Policy settings. See “Account Policy” on page 76.
Status Control the user's account and access to the installation: • Disable Account: suspend a user's account without deleting it. • Select Account never expires if the account lifetime is unlimited. Select Account expires on and enter the expiration date to limit the account lifetime. • Select User must change password at next logon. The administrator can set a temporary first time log in password, and the user can set his password for future logins.
Groups Device access rights apply to any member of the group. Administrators set them once for the group instead of each user individually. Multiple groups allow some users access to specific devices while restricting other users. Creating Groups 1. Select Groups on the menu bar (Browser GUI) or Select Groups in the Sidebar (AP GUI). 2. Click Add at the bottom of the main panel to open the Group notebook with the Group tab selected. 3. Enter the required information in the fields.
Users and Groups Manage users and groups from the Users notebook and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See “Adding Users” on page 60 for details. Assigning Users to a Group From the User's Notebook 1. In the Sidebar User list, click the user's name or in the main panel, select the user's name 2. Click Modify. 3. Select the Groups tab in the User notebook. 4. In the Available column, select the group. 5.
Removing Users From a Group in the User's Notebook 1. In the Sidebar User list, click the user's name or select the user's name in the main panel. 2. Click Modify. 3. Select the Groups tab when the User notebook opens. 4. In the Selected column, select the group from which the user will be removed. 5. Click the Left Arrow to remove the group's name from the Selected column. (The group goes back into the Available column.) 6. Repeat the above for any other groups from which the user will be removed. 7.
Assigning Device Permissions From the User's Notebook 1. In the Sidebar User list, click the user's name or select the user's name in the main panel. 2. Click Modify to open the User notebook. 3. Select the Devices tab to open the page. 4. Make your permission settings for each port from the columns on the page. – Name: Each port accessible to the user is listed under the Names column. – Access: Set device access. Click the icon in the row of the port to be configured to view the choices.
– USB: Lists USB Virtual Media devices. (Does not appear for switches that do not support the USB Virtual Media function.) Click the icon in the row for the port you want to configure to view the choices. • Full Access means that the User can mount, read, and write the virtual media. • View Only means that the user can only read already mounted virtual media data. – Config: Permit or restrict a user's permission to make changes to a port's configuration settings.
Device Management Device Information The Device Management page opens with the top level (parent) KVM switch selected in the Sidebar and Device Information selected on the menu bar. General The General section of the Device Information page displays the name of the selected device, its firmware version, and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version. Scroll through the list to see additional entries.
• Enable First Rider Transfer: Only the first user on a bus can switch ports when enabled. Other users on the bus cannot switch ports unless another bus is already connected to the port they would like to access, or there is a free bus available. See “Users and Buses” on page 89 for more information. • Keyboard/Mouse Broadcast: Choose the setting from the drop down list. – Keyboard Broadcast: Keystrokes will be duplicated on all attached servers currently listed in the Sidebar when enabled.
NIC Settings. Redundant NIC The KVM switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. The second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface. Redundant NIC Enabled - Single IP Address for Both Interfaces 1. Click to put a check in the Redundant NIC checkbox. 2.
IPv6 Settings IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See “IPv6” on page 106 for further information.) The KVM switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address. • For dynamic IP address assignment, select the Obtain IP address automatically radio button. (The default setting.
Log Server. Important transactions that occur on the KVM switch, such as logins and internal status messages, are kept in an automatically generated log file. See “Log” on page 90, for details on setting up the log server. • Specify the MAC address of the computer that the Log Server runs on in the MAC address field. • Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field. The valid port range is 1-65535. The default port number is 9001.
RADIUS Settings. To allow authentication and authorization for the KVM switch through a RADIUS server: 1. Check Enable. 2. Enter the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers. Use the IPv4 address, the IPv6 address or the domain name in the IP fields. 3. In the Timeout field, set the time in seconds that the KVM switch waits for a RADIUS server reply before it times out. 4. In the Retries field, set the number of allowed RADIUS retries. 5.
On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: • With MS Active Directory schema. Note: If this method is used, the LDAP schema for MS Active Directory must be extended. See “LDAP Server Configuration” on page 97, for details. • Without schema - Only the Usernames used on the KVM switch are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch. • Without schema - Only Groups in AD are matched.
Enable Dial Out. For the dial out function, establish an account with an Internet Service Provider, and use a modem to dial up to your ISP account. Item Action ISP Settings Specify the telephone number, account name (username), and password that you use to connect to your ISP. Dial Out Schedule Set the times for the KVM switch to dial out over the ISP connection. • Every: Provides a listing of fixed times from every hour to every four hours.
Security Login Failures For increased security, administrators can set policies governing user log in failures. Check the Enable checkbox (the default is enabled). Entry Explanation Allowed Sets the number of consecutive failed login attempts permitted from a remote computer. The default is 5 times. Timeout Sets the amount of time a remote computer must wait before attempting to login again after exceeding the allowed failures. The default is 3 minutes.
To add a MAC filter: 1. Click Add to open the dialog box. 2. Specify the MAC address, then click OK. 3. Repeat the steps to filter additional MAC addresses. IP Filter / MAC Filter Conflict. If there is a conflict between an IP filter and a MAC filter (a computer's address is allowed by one filter but blocked by the other) then the blocking filter takes precedence (the computer's access is blocked). Modifying Filters. To modify a filter, select it in the IP Filter or MAC Filter list boxes and click Modify.
Encryption Fexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance. No encryption offers the best performance. The greater the encryption the greater the adverse effect. If you enable encryption, performance considerations are: • RC4 offers the least impact on performance; DES is next; then 3DES or AES.
Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default certificate.
Certificate Signing Request The Certificate Signing Request (CSR) is located under Device Management >Security >Private Certification section. The Certificate Signing Request (CSR) section provides an automated way to obtain and install a CA signed SSL server certificate. The KVM switch supports 1024-bit certificates only in .cer format of x509 type. To perform this operation: 1. Click Create CSR to open the dialog box. 2. Fill in the form with valid entries for your site.
Date. • Select the month from the list. • Click < or > to move backward or forward by one year increments. • In the calendar, click on the day. • To set the time, use the 24 hour HH:MM:SS format. • Click Set to save your settings. Network Time. To automatically sychronize the time to a network time server: 1. Check the Synchronize with NTP Server checkbox. 2.
PDU Devices Configuration Page Select a PDU device in the Sidebar to open its Configuration page.
Outlet Configuration • Click on a PDU to open a list of choices. • Click to put a check mark in front of the outlets to be configured. Change the setting for any of the selected outletsand each of the selected outlets gets the new setting. • To select all of the outlets, check the box in front of the PDU’s name. Change the setting for any of the outlets and all of the outlets get the new setting. Configure Outlet Time Delay 1. In the Device Management page, select the PDU. 2.
Port Operation After logging in, the KVM switch opens to the Port Access tab's Connections page, with the first KVM switch selected in the sidebar. Note: 1. The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of the screen that becomes visible when you move the mouse over it. The Browser's Control Panel only appears after you switch to a port.
Toolbar icons Icon Purpose Click to skip to the first accessible port on the entire installation without recalling the Port Access page. Click to skip to the first accessible port previous to the current one without recalling the Port Access page. Click to begin Auto Scan Mode. The KVM switch automatically switches among the ports selected for Auto Scanning with the Filter function. This allows activity monitor without switching among them manually.
• Pausing Auto Scan: Pause scanning to focus on a particular server by pressing P. While Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when scanning resumes, it starts where it left off. If you exit and then restart Auto Scan Mode, the scanning starts over from the very first server on the installation.
Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown below.
Panel Array Mode Click the Panel icon on the toolbar to start Panel Array Mode. The screen is divided into up to 42 panels: • Each panel represents one of the switch's ports beginning with Port 1 at the upper left, and going from left to right; top to bottom. • Click Show More Ports, and Show Fewer Ports symbols on the panel array toolbar to select the number of panels in the array. • Panel Array scans each of the ports previously selected with the Filter function (see “Filter” on page 40).
Multiuser Operation The KVM switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent. Each user can open his own independent GUI Main Page.
Log Log Information The Log Information page displays events and provides the time, severity, user, and description of each event. The sort order can be changed by clicking on the column headings. The log file tracks a maximum of 512 events. When the limit is reached, the oldest events are discarded as new events arrive. Button Explanation Pause Clicking Pause stops the display of new events. When the display is paused the button changes to Resume. Click Resume to start displaying events again.
Log Notification Settings Select which events trigger a notification and how the notification are sent out. Notifications can be sent via SNMP trap, SMTP email, written to the SysLog file, or any combination of the three. A check mark indicates that notification of the event is enabled for the method specified in the column heading, an X indicates that notification is not enabled. Note: In any of the columns, Shift-Click or Ctrl-Click to select a group of events.
Maintenance Upgrade firmware, backup and restore configuration and account information, ping network devices, and restore default values. Main Firmware Upgrade Upgrade the KVM switch's main firmware and upgrade any PDU units and Blade Servers deployed on the installation. New versions of the firmware can be downloaded from the website as they become available. Check the website regularly to find the latest information and packages. To upgrade the main firmware: 1.
Update Adapter Display Info. Read display information (ex: brand/type/EDID) for monitor. Write display information to server modules so that computers can identify the monitor connected at console ports. This is only necessary to set to unique resolution level provided by the monitor. Firmware Upgrade Recovery If the switch's main firmware upgrade procedure fails, and the switch becomes unusable: 1. Power off the switch. 2. Press and hold the Reset Switch in (see page 7). 3.
Ping Check the network status of devices on the KVM switch installation with Ping. 1. Enter the IP Address or Host Name of the switch into the text entry box. 2. Click OK. The ping results display in the Result panel. Restore Values Restore configuration changes made to the KVM switch to their original factory default values. Clear Port Names. Removes names that have been assigned to the ports Restore Default Values.
The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM switches and writes them to a searchable database. Installation 1. Log into the KVM switch (see page 17). 2. Click the Download tab and download the Log Server AP program to your computer. 3. Go to the location on your hard drive and double click LogSetup.exe to open the Windows Client Connection Screen. 4. When the Log Server installation screen opens, click Next.
Events. The Events Menu has two items: Search and Maintenance. Search: Search for events containing specific words or strings. Item Description New search One of three radio buttons that define the scope of the search. Select to search all events in the database for the selected unit. Search last results A secondary search performed on the results of the previous search.
The List Panel. The List panel contains six fields: Field Explanation Recording Put a check in the checkbox if you want the Log Server to record events for this unit. If the Recording checkbox is checked, the field displays Recording. If the Recording checkbox is not checked, the field displays Paused and events are not recorded. Note: Even if a unit is not the currently selected one, if its Recording checkbox is checked, the Log Server will still record its events.
Install the Active Directory Schema Snap-in. 1. Open a Command Prompt. 2. Enter: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3. Open the Start menu; Click Run. Enter: mmc /a Click OK. 4. On the File menu of the screen that appears, click Add/Remove Snap-in; then click Add. 5. Under Available Standalone Snap-ins, double click Active Directory Schema. Click Close. Click OK. 6. On the screen you are in, open the File menu and click Save. 7.
Creating a New Attribute. 1. From the Start menu, open Administrative Tools > Active Directory Schema. 2. In the left panel of the screen that opens, right-click Attributes. 3. Select New > Attribute. 4. In the warning message that opens, click Continue to open the Create New Attribute dialog box. 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
Extend the Object Class With the New Attribute. 1. Open the Control Panel > Administrative Tools > Active Directory Schema. 2. In the left panel of the screen that opens, select Classes. 3. In the right panel, right-click person. 4. Select Properties. The person Properties dialog box opens with the General page displayed. Click the Attributes tab. 5. On the Attributes page, click Add. 6. In the list that opens, select iKVM2132P-userprofile, then click OK to finish.
Editing Active Directory Users. To edit Active Directory Users With the Extended Schema: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node. 3. In the right panel, locate the user you wish to edit. 4. Right-click on the user's name and select properties. 5. On the Attribute Editor page of the dialog box, select iKVM4140-userprofile from the list. 6. Click Edit to open the String Attribute Editor: 7.
8. Click OK. Return to the Attribute Editor page. The iKVM4140-userprofile entry now reflects the new permissions. Click Apply to save the change and complete the procedure. The new user now has the same permissions as user. Repeat to add other users. OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. OpenLDAP Server Installation. Download and install the program. The default directory is: c:\Program Files\OpenLDAP.
Customizing the OpenLDAP Schema. The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. The User class and the permission attribute are extended to define a new schema to work with the KVM switch. LDAP DIT Design and LDIF File. LDAP Data Structure. An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT).
Serial Adapter Pin Assignments KVM KVM2132P / KVM2116P / KVM1116P RJ45-F to DB9-M (Black Connector) (RJ45) Pins (8) DTE to DCE <--------> Modem/Device (DB9) RTS 1 <--------> 7 DTR 2 <--------> 4 TXD 3 <--------> 3 CTS 4 <--------> 8 GND 5 <--------> 5 RXD 6 <--------> 2 DCD 7 <--------> 1 DSR 8 <--------> 6 9 NC not used Supported KVM Switches Supported KVM switches that can be used in a tiered installation: • KVM2132P / KVM2116P – KVM0216A • KVM1116P – KVM0108A / KVM0116
Virtual Media Support WinClient ActiveX Viewer / WinClient AP • IDE CDROM/DVD-ROM Drives - Read Only • IDE Hard Drives - Read Only • USB CDROM/DVD-ROM Drives - Read Only • USB Hard Drives - Read/Write* • USB Flash Drives - Read/Write* • USB Floppy Drives - Read/Write * These drives can be mounted either as a Drive or as a Removable Disk (see “Virtual Media” on page 32). Removable disks allow the user to boot the remote server if the disk contains a bootable OS.
4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit. Browser 1. Set your client computer's IP address to 192.168.0.XXX where XXX represents any number or numbers except 60. (192.168.0.60 is the default address of the KVM switch.) 2.
For example, if the KVM switch has an IP address of 192.168.1.180, log into your router's setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page. Specify 192.168.1.180 for the IP address and the port number you want opened for it (9000 for internet access, for example). Configuration setup can vary. Refer to the router's User Manual for specific information on configuring port forwarding.
Connection Setup Example (Windows XP) To set up a dial-in connection to the KVM switch under Windows XP: 1. From the Start menu, select Control Panel > Network Connections > Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box opens, click Next. 3. In the Network Connection Type dialog box, select Connect to the network at my workplace, then click Next. 4. In the Network Connection dialog box, select Dial-up connection, then click Next. 5.
Fan Location and Speed Information KVM2132P / KVM2116P only Fan Location The KVM switch has 4 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. The fan speed is shown on the Device Information web page. Fan Speed Fan speed automatically adjusts according to temperature as follows: • If any sensor senses that the temperature is greater than 32° C, all fans spin at half speed .
3. In the Properties section, select the port property values that match those used by the connected serial console device. The Module supports these port property settings: Setting Meaning Bits per second (Baud Rate) Sets the port's data transfer speed. Choices are from 300-38400 (drop down the list to see them all). Set this to match the baud rate setting of the serial console device. Default is 9600 (which is a basic setting for many serial console devices).
Operation Use the Up and Down Arrow keys to highlight a device in the left panel, then press [ENTER] to open a command line (terminal) session on the accessed device. When you have finished with your session, press the hotkey (see page 111) that brings you back to the access page. To finish with this function, move the highlight bar to Logout in the right panel of the access page; Press the Down Arrow key to highlight Exit, then press [ENTER].
Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You have two options. You can ignore the warning and click Yes to go on or you can install the certificate and have it be recognized as trusted.
3. Save the CSR from the KVM. (Save the csr.cer into the OpenSSL installation folder \OpenSSL\bin) 4. Move the directory "demoCA" into "bin" within the OpenSSL installation directory and add directory "newcerts" in"demoCA" 5. Under the command prompt window, change the directory to \OpenSSL\bin and execute the following commands in the command prompt: a. openssl req -new -newkey rsa:1024 -days 3365 -nodes -x509 -keyout ca.key -out ca.cer b. openssl.exe ca -policy policy_anything -config openssl.
Troubleshooting General Operation Problem Resolution Erratic Operation Start the KVM switch before any tiered switches. 1. Power it on before powering on tiered switches. 2. If the tiered switch was started before the KVM switch, reset or restart the tiered switch. Press and release the Reset switch (see “Reset Switch” on page 7). I have been given an account but I am unable 1. Make sure your Username and Password are correctly specified. to log in. 2.
Mouse Problems Problem Resolution Mouse and/or Keyboard not responding Check that your KVM Adapter Cable's firmware version is the same as the version stored in the switch's Main firmware. See “Adapter Firmware Upgrade” on page 92 for details Unplug the cable(s) from the console port(s), then plug it/ them back in. Mouse movement extremely slow There is too much data being transferred for your connection to keep up with.
Virtual Media Problem Resolution Virtual Media doesn't work. The remote server's mainboard does not support USB. If there is a newer firmware and BIOS version for the remote server's mainboard - one that supports USB - get it from the manufacturer and upgrade the server's mainboard firmware and BIOS. There is no Virtual Media icon on my Control 1. Virtual Media only supports devices connected with KVM-USBVM, Panel. KVM-USBVMCAC, KVM-PS2VMKA7175 or KA7176 KVM Adapter Cable Server Modules. 2.
Part of the remote window is off my monitor 1. Perform an Auto Sync (see “WinClient Control Panel Functions” on page 26 for details). 2. If Keep Screen Size is not enabled (see “Screen Options” on page 35), use the AutoSync feature (see “Video Settings” on page 30), to sync the local and remote monitors. 3. If Keep Screen Size is enabled, you can scroll to the areas that are off screen. The remote screen is rotated 90 degrees. Enable Keep Screen Size (see “Control Panel Configuration” on page 35).
The Java Applet and Java Client AP Problem Resolution I can't connect to the KVM switch. 1. The latest Java version must be installed on your client computer. 2. Check if you need to specify the Program port along with the IP address. See “Java Client AP Login” on page 21 for details 3. Close Java reopen it, and try again. I have installed the latest Java JRE, but I am having performance and stability problems. There may be issues with the latest version because it is so new.
Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as server, Choose the AS3.0 setting for your mouse synchronization mode. See the keyboard and mouse aren't working Mac and Linux Considerations, page 80 for details normally with the console modules. With Redhat 9.0 (2.4.20-8) installed a desktop First, plug your keyboard and mouse into a USB 2.0 hub, then plug the system, the keyboard and mouse aren't hub into the Redhat 9.0 server. working normally with the console modules.
Specifications KVM2132P / KVM2116P / KVM1116A KVM2132P Function Computer Connections Connectors Direct Max Local Remote Console Port Keyboard Video Mouse KVM Port Power PDU LAN Virtual Media USB Switches LEDs Emulation Video Scan Interval I/P Rating Reset Port Power LAN Keyboard/Mouse Power Consumption Environment Operating Temp. Storage Temp.
Radio Frequency Interference Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. USA—FCC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
