User Manual English APC Smart-UPS® RT UXI/UXICH SURT15000/20000 VA 230 Vac Tower Uninterruptible Power Supply 990-2484A 08/2007
Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpack package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service and Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Two-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Regulatory Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction About this UPS The American Power Conversion (APC®) Smart-UPS® RT is a high performance uninterruptible power supply (UPS) that provides protection for electronic equipment from utility power blackouts, brownouts, sags and surges. The UPS protects electronic equipment from small utility fluctuations and large disturbances by providing continuous on-line double converted power. The UPS provides battery backup until utility power returns to safe levels or the batteries are fully discharged.
Specifications Environmental Specifications Temperature Operating Storage 32° to 104° F (0° to 40° C) 5° to 113° F (-15° to 45° C) charge the UPS battery every six months 86° to 158° F (30° to 70° C) charge the UPS battery every three months Maximum Elevation Operating Storage 10,000 ft (3,000 m) 50,000 ft (15,240 m) Humidity 0 to 95% relative humidity, non-condensing This unit is intended for indoor use only. Select a location sturdy enough to handle the weight.
Installation Tower front panel Interface Display PowerView RJ45 Connector (pass through to Rear Panel RJ45 Connector Serial Port PowerView Cable Connector Ethernet Port 10/100 Base-T SmartSlot with Network Management Card Cold Start/EPO reset Install PowerView Prior to attaching the PowerView to the UPS: 1. Loosen the two bracket screws on the back of the PowerView module. a. Slide the bracket to the position that will accommodate the screw holes on the UPS. b. Tighten the screws on the bracket. 2.
Connect PowerView Connect the PowerView cable to the PowerView connector on UPS. Route ethernet cable and install top cover and bezels There are three ways to access the ethernet port on this unit: 1. Rear panel access utilizing ethernet jumper cable on front panel 2. Front panel access routing ethernet cable under top cover 3.
Front panel access routing ethernet cable under top cover An ethernet cable can be routed behind the PowerView module, and over the top of the UPS prior to installing the top cover. 4x Install the top cover. Front panel access routing ethernet cable through bezel notch An ethernet cable can be routed from the UPS through one of notches in the bezel prior to installing the bezel. Install the bezel.
Accessories Install accessories prior to connecting power to the UPS. • • Refer to the APC Web site, www.apc.com for available accessories. User documentation for the Network Management Card installed on this UPS is available on the Utility CD included with this unit. Optional accessories • • Maintenance bypass Equipment cart Hardwire the UPS Wiring must be performed by a qualified electrician. Adhere to all local and national electrical codes. 1.
Install input and output wiring trays in UPS rear panel Input Wiring Tray RJ45 Connector (install front panel ethernet jumper cable) Ground External Battery Pack Connectors Output Wiring Tray Cold Start/ EPO Port EPO reset Ground Input Wiring Tray Output Wiring Tray Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 7
Wiring Specifications Adhere to national and local electrical codes when wiring.
Input wiring options Input wiring overview: Refer to the diagrams on the following pages for input wiring options. Main Input Power Single and Three Phase Bypass Input Power Single and Three Phase Bypass Phase 1 Main Phase 1 Main Phase 2 Bypass Phase 2 Main Phase 3 Bypass Phase 3 Neutral Ground GND NEU L3 L2 L1 B1 B2 MSJ B3 Labeled jumpers must be installed in the appropriate locations.
Ensure ground wire conductor and insulator are securely fastened. To connect the ground wire: 1. Strip the cable of insulation, exposing the wire. Secure the exposed wire with lug “A”. 2. Secure the insulated portion of the cable with lug “B”.
Input wiring option 3 Three phase input, single phase output, single feed GND NEU L3 L2 L1 B1 B2 Input wiring option 4 Three phase input, single phase output, dual feed B3 GND NEU L3 L2 L1 B1 B2 BSJ B3 BSJ SJ1 Input wiring option 5 Three phase input, three phase output, single feed GND NEU L3 L2 L1 B1 B2 Input wiring option 6 Three phase input, three phase output, dual feed B3 GND NEU L3 L2 L1 B1 B2 B3 SJ1 SJ2 SJ3 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 11
Output wiring options Output wiring overview. Refer to the diagrams on the following pages for output wiring options. Output Phase 3 Output Phase 2 Neutral Output Phase 1 Ground N L3 L2 L1 OSJ Output hardwire option 1 Single phase hardwire output connection 12 Output Shorting Jumper (OSJ) for single phase output Labeled jumpers and connectors must be installed in the appropriate locations.
Connect the External Batteries Battery Safety Read and adhere to the following warnings when installing or servicing the external batteries. Failure to observe these warnings may result in serious injury, death, or damage to the equipment. WARNINGS PRACTICES PRECAUTIONS • Do not attempt to install or service external batteries alone. A qualified electrician should perform the installation and servicing of external batteries.
Third party battery solution Batteries must be Sealed Lead-Acid type. Use 50 A, 250 Vdc fuses with an Interrupt rating of >20,000 A. Ensure that the external batteries are wired prior to connecting the batteries to the UPS. Two separate, isolated 192 V battery systems are required when using a third party battery solution. One cable assembly must be wired to each 192 V battery system. Two cable assemblies are included with the UPS, one for each 192 V battery system.
Operation The UPS has three operation mode options. Normal operation During normal operation, the UPS double converts utility power to conditioned power for the connected load. Battery operation During battery operation, the UPS provides power to the connected load from batteries for a finite period of time. The UPS transfers to battery operation if the supply of utility power fails or is outside predefined limits. Bypass operation Bypass mode is reached either as a user selection or automatically.
Navigating menu screens Use the ESC key to navigate between menu screens. Use the UP/DOWN arrow keys to scroll through the list of sub menus and commands on any screen. arrow indicates that there are sub menus containing user selectable commands. Use the ENTER key to navigate to a sub menu and to select user configurable commands. To access the overview status screen on the LCD press the ESC key. To access the main menu screen from the overview status screen, press the ENTER key.
Menu Tree The menu tree provides an overview of the top level menu screens. Overview Status Screen Main Menu Screen Control Logging Chrg 000% Load 000% 000Vin 000Vout 0Hz 1:1Runtime:00hr0m Control Status Setup Batteries Status Display Logging Display Diags Help Setup Diags Batteries Help Navigating sub menu screens Use the UP/DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen.
Sub menu screens Logging Display Diags Help Control Status Setup Batteries Logging Display Diags Help Control Status Setup Batteries UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal Vin Vbyp Iin Turn Load Off Ibyp Control Status Setup Batteries Frequencies Mains Bypass Output Load Bat Voltage Bat Charge Runtime Alarms Clock Other Bat AmpHr UPS Temp Low Batt Dur Shutdown Dly Return Dly Return Bat Cap Set all UPS settings to Factory Defaults NO, ABORT YES, Set to Defaults Syst
The Batteries menu is applicable only with an APC battery solution.
Start-Up Connect load to UPS 1. The UPS features chassis ground connection screws located on the rear panel, for connecting the ground leads on transient voltage devices. Prior to connecting the grounding cable, ensure that the UPS is NOT connected to utility or battery power. 2. Connect equipment to the UPS. NOTE: This UPS is equipped with an external battery connector on the rear panel of the unit. • The battery charges to 90% capacity during the first three hours of normal operation.
Emergency Power Off (EPO) The output power can be disabled in an emergency by closing a switch connected to the EPO. Adhere to national and local electrical codes when wiring. The switch should be connected in a normally open switch contact. External voltage is not required; the switch is driven by 12 V internal supply. In closed condition, 2 mA of current are drawn. The EPO switch is internally powered by the UPS for use with non-powered switch circuit breakers.
Troubleshooting Display Messages Use the table below to solve minor installation and operation problems. Refer to the APC Web site, www.apc.com for assistance with complex UPS problems. The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, the reason for the message, and the appropriate corrective action. Messages may occur simultaneously.
Condition General Status PowerView Display Message Reason for Message Corrective Action # of batteries increased. At least one battery pair has been added to the system. # of batteries decreased. At least one battery pair has been removed from the system. # External Battery Packs increased. At least one external battery pack has been connected to the UPS. # External Battery Packs decreased. At least one external battery pack has been disconnected from the UPS. Module Failure Bad Battery Pair.
Condition General Fault 24 PowerView Display Message Reason for Message Corrective Action Need Bat Replacement. One or more battery pairs are in need of replacement. Refer to battery installation procedure. No Batteries Are Connected. No battery power is available. Check that batteries are installed and connected properly. Discharged Battery. The UPS is on battery operation and the battery charge is low. Shut down the system and the load or restore the incoming voltage. Low- Battery.
Condition General Fault PowerView Display Message Reason for Message Corrective Action Shutdown Due To Low Battery. The UPS shutdown while on battery operation. No corrective action is necessary. Note: Should this situation reoccur, consider increasing battery capacity. Bypass Not Available Input Freq/Volt out Of Range. The frequency or voltage is out of acceptable range for bypass. This message occurs when the UPS is online. Correct the input voltage to acceptable frequency or voltage.
Service and Transport If the unit requires service do not return it to the dealer. Follow these steps: 1. Review the problems discussed in the Troubleshooting section to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. – Note the model number of the unit, the serial number located on the back of the unit, and the date purchased.
Two-Year Warranty The limited warranty provided by American Power Conversion (APC®) in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase.
Contact Information APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.
