Specifications
Table Of Contents
- Product Description
- Safety
- Product Overview
- Specifications
- Installation
- Connect Equipment to the UPS
- 1 . Connect equipment to the outlets on the rear panel of the UPS. Do not use extension cords, pl...
- 2 . Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, gro...
- 3 . Press the On/Off button on the front panel of the UPS to apply power to the unit and all conn...
- 4 . To use the UPS as a master on/off switch, turn on all the equipment that is connected to the ...
- Rear Panel Features
- Display Interface
- Overview
- Using the display interface
- Standard menus
- • Operating mode
- • Switched Outlet status, On or Off
- • Efficiency of the UPS
- • Information about the load
- • Battery capacity
- • Estimated runtime
- • Input and output voltage and frequency
- • Information about the last transfer to battery power
- • Self-test results
- • Language
- • Local power quality: Good, Fair, Poor
- • Choose Standard or Advanced menus
- • LCD Display mode, Always On or Power-Saving
- • Audible alarms
- • Reset to Factory Defaults
- • Unit model number
- • Serial number
- • Battery installation date
- • Suggested battery replacement date
- • Replacement Battery Cartridge model number
- • UPS firmware version
- Advanced menus
- UPS Settings
- Start-up Settings
- General Settings
- • 127 Vac
- • 130 Vac
- • 133 Vac
- • 136 Vac
- • 253 Vac
- • 257 Vac
- • 261 Vac
- • 265 Vac
- • 97 Vac
- • 100 Vac
- • 103 Vac
- • 106 Vac
- • 196 Vac
- • 200 Vac
- • 204 Vac
- • 208 Vac
- • High: The UPS will go on battery power more often to provide the cleanest power supply to the c...
- • Low: The UPS will tolerate more fluctuations in power and will go on battery power less often.
- • Never
- • Start-up only
- • Frequency of test (days)
- Main Outlet Group and the Switched Outlet Group
- Overview
- Using the Main Outlet Group and the Switched Outlet Group
- Customize the Main Outlet Group and the Switched Outlet Group
- Network Management Card Settings
- Emergency Power Off
- Service
- 1 . Review the Troubleshooting section of the UPS manual to eliminate common problems.
- 2 . If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com.
- a. Note the model number and serial number, located on the rear of the unit, and the date of purc...
- b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. I...
- c. If the unit is under warranty, the repairs are free.
- d. Service procedures and returns may vary internationally. Refer to the APC Web site for country...
- 3 . Pack the unit in its original packaging. If this is not available, refer to www.apc.com to ob...
- a. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage ...
- b. For the UPS, always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department ...
- c. Internal batteries may remain connected in the XLBP during shipment (if applicable, not all un...
- 4 . Write the RMA# provided by Customer Support on the outside of the package.
- 5 . Return the unit by insured, pre-paid carrier to the address provided by Customer Support.
- Transport the unit
- APC Worldwide Customer Support
- LIMITED WARRANTY
Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower 12
Troubleshooting
Problem and Possible Cause Solution
The UPS will not turn on or there is no output
The unit has not been turned on. Press the ON button once to turn on the UPS.
The UPS is not connected to utility
power.
Ensure that the power cable is securely connected to the unit and to the utility
power supply.
The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the
circuit breaker.
The unit shows very low or no input
utility voltage.
Check the AC power supply to the UPS by plugging in a table lamp. If the
light is very dim, check the utility voltage.
The battery connector plug is not securely
connected.
Ensure that all battery connections are secure.
There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced
immediately.
The UPS is operating on battery, while connected to input utility power
The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the
circuit breaker.
There is very high, very low, or distorted
input line voltage.
Move the UPS to a different outlet on a different circuit. Test the input voltage
with the utility voltage display. If acceptable to the connected equipment,
reduce the UPS sensitivity.
UPS is emitting an audible beeping sound
The UPS is in normal operation. None. The UPS is protecting the connected equipment.
UPS does not provide expected backup time
The UPS battery is weak due to a recent
outage or is near the end of its service
life.
Charge the battery. Batteries require recharging after extended outages and
wear out faster when put into service often or when operated at elevated
temperatures. If the battery is near the end of its service life, consider
replacing the battery even if the replace battery indicator is not yet
illuminated.
The UPS is overloaded. Check the UPS load display. Unplug unnecessary equipment, such as printers.
Display interface indicators flash sequentially
The UPS has been shut down remotely
through software or an optional accessory
card.
None. The UPS will restart automatically when utility power returns.
The Fault indicator is lit and the UPS displays a fault message and emits a constant beeping sound
Internal UPS fault. Do not attempt to use the UPS. Turn the UPS off and have it serviced
immediately.
All indicators are illuminated and the UPS is plugged into a wall outlet
The UPS has shut down and the battery
has discharged from an extended outage.
None. The UPS will return to normal operation when the power is restored
and the battery has a sufficient charge.