User Manual English APC Smart-UPS 2200/3000 VA 100/120/230 VAC Tower Uninterruptible Power Supply 990-1674C 12/20005
Introduction Introduction About this UPS The APC Uninterruptible Power Supply (UPS) is designed to prevent utility power blackouts, brownouts, sags and surges from reaching your electronic equipment. The uninterruptible power supply (UPS) filters small utility line fluctuations and isolates your electronic equipment from large disturbances by internally disconnecting from the utility line.
Installation Connect the Battery Module Insert the battery connector into the battery jack and push firmly, twice. You will feel a snap as the connector partially engages the jack. Push firmly a second time. You will feel a second snap as the connector securely seats in the battery jack.
Start Up Start Up Connect Equipment and Power to the UPS 1. The UPS features a transient voltage surge-suppression (TVSS) screw located on the rear panel, for connecting the ground lead on surge suppression devices such as telephone and network line protectors. Prior to connecting the grounding cable, ensure that the UPS is NOT connected to utility or battery power. 2. Connect equipment to the UPS. 3. Add optional accessories to the Smart-Slot. 4.
Start Up Connect the UPS to the Network (if Applicable) Communication Ports USB PORT SERIAL PORT 120/230 V models: Use only the supplied cable to connect to the serial port. A standard serial interface cable is incompatible with the UPS. 100 V models: Users may purchase software and cables as an accessory to the UPS. Refer to the APC Web site, www.apc.com for information on accessories. Serial and USB ports cannot be used simultaneously.
Operation Operation Display Panels 120 V models Load 100/230 V models / Battery Charge Display Panel Indicators and Function Buttons Indicator LED Indicator Title Description On Line The UPS is supplying utility power to the connected equipment, (see Troubleshooting). AVR Trim The UPS is compensating for a high utility voltage. AVR Boost The UPS is compensating for a low utility voltage. On Battery The UPS is supplying battery power to the connected equipment.
Operation Diagnostic Utility Voltage The UPS has a diagnostic feature that indicates the utility voltage. The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display. Press and hold the button to view the utility voltage bar graph indicator. After a few seconds, this five-LED Battery Charge indicator on the right of the display panel will show the utility input voltage.
Configuration Configuration UPS settings Settings are adjusted through PowerChute software or optional Smart Slot accessory cards. Function Factory Default User Selectable Choices Description Automatic Self-Test Every 14 days (336 hours) • Every 7 days (168 hours) • On start up only • No self-test Set the interval at which the UPS will execute a self-test. UPS ID UPS_IDEN Up to eight characters (alphanumeric) Uniquely identify the UPS, (i.e.
Configuration Function Low Battery Warning Factory Default 2 minutes PowerChute software interface provides automatic, unattended shutdown when approximately two minutes of battery operated run time remains. User Selectable Choices Brightly illuminated: low battery warning level of about 2 minutes Dimly illuminated: low battery warning level of about 5 minutes No illumination: low battery warning level is about 8 minutes The low-battery warning beeps are continuous when two minutes of run time remain.
Storage, Maintenance, Transport, and Service Storage, Maintenance, Transport, and Service Storage Store the UPS covered in a cool, dry location with the batteries fully charged. At 5° to 86° F (–15° to 30° C), charge the UPS battery every six months. At 86° to 113° F (30° to 45° C), charge the UPS battery every three months. Replacing the Battery Module This UPS has an easy-to-replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards.
Troubleshooting Troubleshooting Use this chart to solve minor UPS installation and operation problems. Refer to www.apc.com with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly. button not pushed. Check that the battery connector is fully engaged. Press the button once to power-up the UPS and connected equipment. The UPS is not connected to utility power supply.
Troubleshooting Problem and/or Possible Cause Solution All LEDs are off and the UPS is plugged into a wall outlet The UPS is shut down or the battery is discharged from an extended outage. None: The UPS will restart automatically when utility power is restored and the battery has a sufficient charge. The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded.
Troubleshooting Problem and/or Possible Cause Solution There is no utility power There is no utility power and the UPS is off. 120/230 V models: Use the cold start feature to supply power to the connected equipment front the UPS battery(s). Press the button for one second and release. The UPS will beep briefly. Press and hold the button again for about three seconds. The unit will emit two beeps. Release the button during the second beep.
Regulatory and Warranty Information Regulatory and Warranty Information Regulatory Agency Approvals and Radio Frequency Warnings FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
Regulatory and Warranty Information Date of product declaration EN62040-1-1; EN55022; EN55024; EN61000-3-2, 3-3, 4-2, 4-4, 4-5, 4-6, 4-8, 4-11; EN60950; IEC60950-1 American Power Conversion (A.P.C.) Ballybritt Business Park. Galway, Ireland 73/23/EEC; 93/68/EEC American Power Conversion 132 Fairgrounds Rd. West Kingston, RI 02892 USA PowerSupply SUA2200I; SUA3000I American Power Conversion Ballybritt Business Park Galway, Ireland APC (Suzhou) UPS Co.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
