User Manual English APC Smart-UPS® 750/1000/1500 VA 100/120/230 Vac 2U Rack-Mount Uninterruptible Power Supply 990-1194C 07/2008
Introduction The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags, and surges from reaching your computer and other valuable electronic equipment. The UPS filters small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line. The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is discharged.
Positioning the UPS Place the UPS where it will be used. The UPS is heavy. Select a location sturdy enough to handle the weight. Do not operate the UPS where there is excessive dust or the temperature and humidity are outside the specified limits. PLACEMENT 0º- 40ºC (32º-104ºF) 0-95% Relative Humidity 2.5 cm (1 in.) Mounting the UPS in a Rack The UPS is heavy. To lighten it, you may remove the battery before mounting the unit in the rack (Steps 1 and 2). Step 1 Step 2 Caution: The battery is heavy.
Installing and Connecting the Battery and Attaching the Front Bezel Step 1 Step 2 Step 3 Step 4 Connect battery plug to UPS. Tuck white battery cord into space above connector.
1. Connect equipment to the UPS. Note: Do not connect a laser printer to the UPS. A laser printer draws significantly more power than other types of equipment and may overload the UPS. 2. Add any optional accessories to the Smart-Slot. 3. Using a power cord, plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. 100V/120V models: The power cord is permanently attached to the rear panel of the UPS. The INPUT plug is a NEMA 5-15P.
2: OPERATION SMART-UPS FRONT PANEL Power On Power Off Online The online LED illuminates when the UPS is supplying utility power to the connected equipment. If the LED is not lit, the UPS is either not turned ON, or is supplying battery power. AVR Trim This LED illuminates to indicate the UPS is compensating for a high utility voltage. AVR Boost This LED illuminates to indicate the UPS is compensating for a low utility voltage.
Replace Battery Failure of a battery self-test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates. Refer to Troubleshooting in this manual. Battery Disconnected The replace battery LED flashes and short beep is emitted every two seconds to indicate the battery is disconnected. Automatic Self-Test The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default).
3: USER CONFIGURABLE ITEMS NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION FACTORY DEFAULT USER SELECTABLE CHOICES DESCRIPTION Automatic Self-Test Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No Self-Test This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details.
NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION FACTORY DEFAULT Low Battery Warning. USER SELECTABLE CHOICES Brightly lit: Low battery warning interval is about two minutes. Dimly lit: Low battery warning interval is about five minutes. Off: Low battery warning interval is about eight minutes. PowerChute interface software provides automatic, unattended shutdown when approximately two minutes (by default) of battery operated run time remains.
4: STORAGE, MAINTENANCE, AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the batteries fully charged. At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months. Replacing the Battery Module This UPS has an easy to replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards.
5: TROUBLESHOOTING Use the chart below to solve minor Smart-UPS installation and operation problems. Refer to the APC web site, www.apc.com, for assistance with complex UPS problems. SOLUTION PROBLEM AND POSSIBLE CAUSE UPS WILL NOT TURN ON Battery not connected properly. button not pushed. Check that the battery connector is fully engaged. Press the button once to power the UPS and the connected equipment. UPS not connected to utility power supply.
PROBLEM AND POSSIBLE CAUSE SOLUTION THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded. The connected equipment exceeds the specified “maximum load” as defined in Specifications at the APC web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload.
PROBLEM AND POSSIBLE CAUSE SOLUTION THERE IS NO UTILITY POWER AND THE UPS HAS BEEN TURNED OFF 120V/230V Models: When the UPS is off and there is no utility power, use the cold start feature to apply power to the connected equipment from the UPS battery. Cold start is not a normal condition. button, (for about 3 seconds). The unit will Press and hold the beep, the LED lights will flash, and the unit will beep a second time. Release the ON button during the second beep.
Service If the UPS requires service do not return it to the dealer. Instead, follow these steps: 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased.
6: REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 230V MODELS This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions. 120V MODELS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Declaration of Conformity Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
