Operation Manual Smart-UPS® UPS 750/1000/1500/2200 VA Rack-mount 2U 120/230 VAC 3000 VA Rack-mount 2U 120/208/230 VAC
Contents Overview .......................................................................... 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 EPO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Normally open contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Normally closed contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Troubleshooting ............................................................ 12 Service and Support.............................
Overview Product Description The APC® by Schneider Electric Smart-UPS® 750-3000 VA 120/208/230 Vac Rack-mount is a high performance uninterruptible power supply (UPS). It provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges; small utility fluctuations and large disturbances. The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged.
Rear panels SmartSlot for optional NMC accessory card UPS input Circuit breaker/Overload protection Controlled outlet group Chassis ground connection screw (TVSS GND) Outlets EPO connector USB port RJ45 connector - serial UPS monitoring port su0624a 3000 VA 120 V su0644a 750/1000/1500 VA 120 V 3000 VA 208 V 3000 VA 230 V su0623a 2200 VA 120 V su0625a su0645a 750/1000/1500 VA 230 V 2 Smart-UPS 750-3000 VA 120/208/230 Vac Rack-mount su0626a
Specifications Operating Conditions This unit is intended for indoor use only. Select a location sturdy enough to support the weight of the UPS. Do not operate the unit where there is excessive dust, or the temperature or humidity are outside the specified limits. Allow adequate space for proper ventilation. Environmental Specifications Environmental factors impact battery life. High temperatures, poor utility power, and frequent, short duration discharges will shorten battery life.
Operation Connect Equipment to the UPS Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the outlets on the rear panel of the UPS. Do not use extension cords; plug equipment directly into the UPS. 2. Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, grounded source only. 3.
Display Interface Overview Online indicator UPS Output On/Off button On Battery indicator Fault indicator Replace Battery indicator Display screen U P and DOWN buttons ENTER button ESCAPE button APC By Schneider Electric su0343a Using the display interface Use the UP and DOWN buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a sub-menu and return to a main menu.
Menu General Functions About Display information about this unit: • Unit model number • Serial number • Battery information •Model number •Installation date •Suggested battery replacement date •UPS firmware version Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start-up Settings Configure these settings at initial start-up, using the display interface or APC PowerChute® software. Note: During start-up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings. Function Factory Default Options Description Language English • English • French* • German* • Spanish* • Italian* • Portuguese* The language for the display interface.
Function Factory Default Options Low Transfer Point 120 V: 106 Vac 208 V: 182 Vac • 170 Vac • 174 Vac • 178 Vac • 182 Vac 230 V: 208 Vac • 196 Vac • 200 Vac • 204 Vac • 208 Vac Nominal Output 120 Vac Voltage 230 Vac Transfer Sensitivity • 97 Vac • 100 Vac • 103 Vac • 106 Vac High N/A 208-252 Vac Description Set the transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.
Main Outlet Group and the Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 750 VA tower units.
Function Factory Default Options Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Description Edit these names using an external interface, such as the Network Management Card Web interface. Turn On Delay 0 sec Set the value in seconds Turn Off Delay • 0 sec (UPS Set the value in Outlets) seconds • 90 sec (Switched Outlet Groups) The amount of time the UPS or Switched Outlet Group will wait between receiving the command to turn on and the actual startup.
Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. The UPS must be manually restarted to reapply power to connected equipment. Press ON/OFF on the front panel of the unit. 1. If the EPO switch or relay contacts are normally open, insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. The UPS is not connected to utility power. Ensure that the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Problem and Possible Cause Solution The replace battery indicator is illuminated The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery. The replacement battery is not properly connected. Ensure that the battery connector is securely connected.
Service and Support Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
Smart-UPS Factory Warranty LIMITED WARRANTY American Power Conversion (APC) warrants its Smart-UPS (Products) to be free from defects in materials and workmanship for a period of three (3) years, excluding the batteries, which are warranted for two (2) years from date of purchase. APC's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products.
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