Operation Manual Smart-UPS™ Uninterruptible Power Supply 750/1000/1500 VA 120/230 Vac 2200 VA 120 Vac 3000 VA 100/120/208/230 Vac Rack-Mount 2U
General Information Important Safety Messages SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the Smart-UPS and batteries. Read these instructions carefully and look at the equipment to become familiar with the equipment before attempting to install, operate, service or maintain the UPS.
Safety and General Information Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage. • Adhere to all national and local electrical codes. • All wiring must be performed by a qualified electrician. • Changes and modifications to this unit not expressly approved by Schneider Electric could void the warranty. • This UPS is intended for indoor use only. • Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Product Description The APC™ by Schneider Electric Smart-UPS™ product name is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are fully discharged.
Product Overview Front panel Battery Battery connector su0498a *This will vary by model.
Installation UPS For UPS installation information, see the Smart-UPS Installation Guide that is included with the UPS. The guide is also available on the enclosed CD and the APC by Schneider Electric web site at www.apc.com. Network Management Card For installation information, see the user manual provided with the Network Management Card (NMC). The user manual is also available on the APC by Schneider Electric web site at www.apc.com.
su0628a Rear Panel Features Serial port: Connect to a computer to use power management software. USB port: Connect to a computer to use power management software. Ground Screw: Connect the ground leads on transient voltage devices to the chassis ground screw(s), located on the rear panel of the UPS.
Standard menus The Standard menus are the most commonly used menus for the UPS.
Menu General Functions Configuration Configure advanced settings for the UPS: • Main and Switched Outlet Group—delays and settings • High and lower transfer points • Sensitivity settings • Date of last battery replacement • Output voltage • Battery settings • Number of battery packs (not available on all models) • Reset energy meter • UPS test settings • Display: Always On, Auto Off, Auto Dim Control Control the Main and Switched Outlet Group to turn on, turn off, shutdown, or reboot.
Configuration UPS Settings Start-up Settings Configure these settings at initial start-up, using the display interface. As an alternative, configuration can be performed using APC by Schneider Electric PowerChute™ software. Note: During start-up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings.
Function Factory Default Options Description Low Transfer Point 100 Vac: 92 Vac • 86 Vac • 88 Vac • 90 Vac • 92 Vac 120 Vac: 106 Vac • 97 Vac • 100 Vac • 103 Vac • 106 Vac Set the transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.This setting may also be adjusted using the power quality setting. Note: Use the Advanced Menus to configure this setting.
Main Outlet Group and Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 750 VA tower units.) The Main and Switched Outlet Groups can be configured to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command. • Turn on: Connect to power immediately.
Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Turn Off Delay • 0 sec (UPS Outlets) Set the value in • 90 sec (Switched seconds Outlet Groups) The amount of time that the UPS or the Switched Outlet Group will wait between receiving the command to turn off and the actual shut down.
Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. The UPS should be manually restarted to reapply power to connected equipment. Press O N/OFF on the front panel of the unit. CAUTION RISK OF ELECTRIC SHOCK • Adhere to all local and national electrical codes. • Wiring must be performed by qualified electrician.
• CL2R: Riser cable for use in a vertical run in a floor-to-floor shaft. • CLEX: Limited use cable for use in dwellings and for use in raceways. • Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control cable). • Installation in countries other than Canada and the USA: Use standard low voltage cable in accordance with national and local regulations. Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output.
Problem and Possible Cause Solution UPS does not provide expected backup time. The UPS battery is weak due to a recent power outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery LED is not illuminated.
Transport 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from utility power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site, www.apc.com to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web site for specific countries, each of which provides customer support information. – www.apc.
