Operation Manual Smart-UPS™ Uninterruptible Power Supply 750/1000/1500 VA 120/230 Vac 2200 VA 120 Vac 3000 VA 100/120/208/230 Vac Rack-Mount 2U
Overview Product Description The APC™ by Schneider Electric Smart-UPS™ product name is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
Product Overview Front panel Battery Battery connector su0498a *This will vary by model.
Installation UPS For UPS installation information, see the Smart-UPS Installation Guide that is included with the UPS. The guide is also available on the enclosed CD and the APC by Schneider Electric web site at www.apc.com. Network Management Card For installation information, see the user manual provided with the Network Management Card (NMC). The user manual is also available on the APC by Schneider Electric web site at www.apc.com.
Operation Connect Equipment to the UPS Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the outlets on the rear panel of the UPS. 2. Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, grounded source only. 3. Press the ON/OFF button on the front panel of the UPS to power the unit and all connected equipment. 4.
Display Panel Online LED On Battery LED UPS Output ON/OFF key Fault LED Replace Battery LED Display screen UP and DOWN keys APC By Schneider Electric ENTER key ESCAPE key su0343a Using the display interface Use the UP and DOWN keys to scroll through the main menu options. Press ENTER to view the sub-menus under each main menu option. Press ESCAPE to exit a sub-menu and return to a main menu. Standard menus The Standard menus are the most commonly used menus for the UPS.
Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration UPS Settings Start-up Settings Configure these settings at initial start-up, using the display interface. As an alternative, configuration can be performed using APC by Schneider Electric PowerChute™ software. Note: During start-up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings.
Function Factory Default Options Description Low Transfer Point 100 Vac: 92 Vac • 86 Vac • 88 Vac • 90 Vac • 92 Vac 120 Vac: 106 Vac • 97 Vac • 100 Vac • 103 Vac • 106 Vac Set the transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition.This setting may also be adjusted using the power quality setting. Note: Use the Advanced Menus to configure this setting.
Main Outlet Group and Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 750 VA tower units.) The Main and Switched Outlet Groups can be configured to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command. • Turn on: Connect to power immediately.
Function Factory Default Options Description Name String Outlet Group Outlet Group 1 UPS Name String UPS Outlets Turn On Delay 0 sec Turn Off Delay • 0 sec (UPS Outlets) Set the value in • 90 sec (Switched seconds Outlet Groups) The amount of time that the UPS or the Switched Outlet Group will wait between receiving the command to turn off and the actual shut down.
Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. The UPS must be manually restarted to reapply power to connected equipment. Press ON/OFF on the front panel of the unit. Normally open contacts 1.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output. The unit has not been turned on. Press the ON key once to turn on the UPS. The UPS is not connected to utility power. Be sure the power cable is securely connected to the unit and to the utility power supply. The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input utility voltage.
Problem and Possible Cause Solution The replace battery LED is illuminated. The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery. The replacement battery is not properly connected. Be sure the battery connector is securely connected. The display interface has a Site Wiring Fault message.
Transport 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from utility power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2.
LIMITED FACTORY WARRANTY Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site, www.apc.com to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web site for specific countries, each of which provides customer support information. – www.apc.
