Operation Manual Smart-UPS™ Uninterruptible Power Supply 750/1000/1500/2200/3000 VA Tower / Rack-Mount 2U 120 Vac/230 Vac su 10 11a
Important Safety Messages SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Read the instructions carefully. Become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this document or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
Safety and General Information Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage. • Adhere to all national and local electrical codes. • All wiring must be performed by a qualified electrician. • Changes and modifications to this unit not expressly approved by APC by Schneider Electric could void the warranty. • This UPS is intended for indoor use only.
Battery safety • When replacing batteries, replace with the same number and type. • The batteries typically last for two to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality utility power, and frequent short duration discharges will shorten battery life. The battery should be replaced before end of life. • Replace the batteries immediately when the unit indicates battery replacement is necessary. • APC by Schneider Electric uses sealed lead acid batteries.
SMT750RM2UC and SMT750RMI2UC Rack-Mount su0 9 SMT750C and SMT750IC Tower 87a su09 SMT1000RM2UC, SMT1000RMI2UC, SMT1500RM2UC and SMT1500RMI2UC Rack-Mount 88a SMT1000C, SMT1000IC, SMT1500C and SMT1500IC Tower s u0 SMT2200RM2UC, SMT2200RMI2UC. SMT3000RM2UC and SMT3000RMI2UC Rack-Mount SMT2200C, SMT2200IC, SMT3000C and SMT3000IC Tower 01a su10 2a su100 Specifications For additional specifications, refer to the APC Web site at www.apc.com.
Product Overview = SMT750RM2UC and SMT750RMI2UC Rack-Mount SMT750C and SMT750IC Tower a 98 9 su 0 su SMT1000RM2UC, SMT1000RMI2UC, SMT1500RM2UC and SMT1500RMI2UC Rack-Mount 9 09 0a SMT1000C and SMT1000IC Tower su 0 su 96 09 91 a 6a SMT1500C and SMT1500IC Tower SMT2200C, SMT2200IC, SMT3000C and SMT3000IC Tower su 09 67 a su10 06a SMT2200RM2UC, SMT2200RMI2UC, SMT3000RM2UC and SMT3000RMI2UC Rack-Mount Display (more information below) Bezel su 100 5a Battery Internal battery con
Front panel display features APC By Schneider Electric Online LED UPS ON/OFF On Battery LED Error Detected LED Replace Battery LED Multi-lingual display screen UP/DOWN Selection arrows ENTER ESCAPE su0343a Rear panel features APC™ SmartConnect port Serial port Controlled outlet group Outlets USB port Chassis ground connection screw UPS input Smart Slot Input circuit breaker Output circuit breaker/overload EPO connector Battery connector (located on the
SMT1000RM2UC and SMT1500RM2UC Rack-Mount LINK/ACT NETWO RK su0963b SMT1000RMI2UC and SMT1500RMI2UC Rack-Mount su0963c SMT2200RM2UC and SMT3000RM2UC Rack-Mount SMT3000RM2UC LINK/ACT NETWORK su1010b SMT2200RMI2UC and SMT3000RMI2UC Rack-Mount su1010c Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower / Rack-Mount 2U 7
SMT750C Tower SMT750IC Tower LINK/ACT NETWORK su0986b SMT1000C and SMT1500C Tower su0986c SMT1000IC and SMT1500IC Tower LINK/ACT NETWORK su0962b 8 su0962c Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower / Rack-Mount 2U
SMT2200IC and SMT3000IC Tower NETWORK LINK/ACT SMT2200C and SMT3000C Tower SMT3000C su1009b su1009c Dimensions and weights SMT750C, SMT750IC, SMT1000C, SMT1000IC, SMT1500C and SMT1500IC Tower Models SMT750RM2UC, SMT750RMI2UC, SMT1000RM2UC, SMT1000RMI2UC, SMT1500RM2UC and SMT1500RMI2UC Rack-Mount Models s u0 s u09 964a 65a Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower / Rack-Mount 2U 9
SMT2200C, SMT2200IC, SMT3000C and SMT3000IC SMT2200RM2UC, SMT2200RMI2UC, SMT3000RM2UC and Tower Models SMT3000RMI2UC Rack-Mount Models s u 10 s u10 03a Model SMT750C SMT1000C SMT1500C SMT2200C SMT3000C SMT750RM2UC SMT1000RM2UC SMT1500RM2UC SMT2200RM2UC SMT3000RM2UC Model SMT750IC SMT1000IC SMT1500IC SMT2200IC SMT3000IC SMT750RMI2UC SMT1000RMI2UC SMT1500RMI2UC SMT2200RMI2UC SMT3000RMI2UC 10 04a Dimensions (in/mm) H x W x D 6.3 x 5.4 x 14.5 in (161 x 138 x 369 mm) 8.6 x 6.7 x 17.
Installation For UPS installation information, refer to the Installation Guide included with the UPS. The Installation Guide is also available on the Documentation CD included with the UPS and on the APC by Schneider Electric Web site, www.apc.com. Placement The UPS is intended for IT environments. Avoid placement where there is excessive dust, temperature and humidity. Note that temperature in excess of 25o C may have an adverse effect on battery and UPS life.
SMT750RM2UC and SMT750RMI2UC Rack-Mount Models SMT750RMI2UC su0968c LINK/ACT NETW ORK SMT1000RM2UC, SMT1000RMI2UC, SMT1500RM2UC and SMT1500RMI2UC Rack-Mount Models SMT1000RMI2UC and SMT1500RMI2UC su0968b LINK/ACT NETW ORK 12 Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower / Rack-Mount 2U
SMT2200RM2UC, SMT2200RMI2UC, SMT3000RM2UC and SMT3000RMI2UC Rack-Mount Models SMT2200RMI2UC and SMT3000RMI2UC su1007b LINK/ACT LINK/ACT NETWORK NETWORK SMT750C and SMT750IC Tower Models LINK /ACT NETWO RK SMT750IC su0441e Smart-UPS 750/1000/1500/2200/3000 VA 120/230 Vac Tower / Rack-Mount 2U 13
SMT1000C, SMT1000IC, SMT15000C and SMT1500IC Tower Models LINK /ACT NETWO RK SMT1000IC and SMT1500IC su0441d SMT2200C, SMT2200IC, SMT3000C and SMT3000IC Tower Models LINK/ACT LINK/ACT NETWO RK NETWORK SMT2200IC and SMT3000IC su1008b Note: By connecting this product to the Internet using the APC SmartConnect port, you are agreeing to APC SmartConnect Terms of Use, as found at smartconnect.apc.com. Schneider Electric Data Privacy Policy can also be found at smartconnect.apc.com.
Start up Settings When the UPS is powered on for the first time the display interface displays the Setup Wizard to configure the start up settings. Configuration can also be performed using PowerChute™ software. Note: If the start up settings asked by the Setup Wizard are not selected completely, turning on UPS output is prohibited. If the UPS output is turned on, the Setup Wizard will be displayed again to complete the configuration of the start up settings.
Operation Using the display These Smart-UPS models are equipped with an intuitive and configurable LCD display. This display complements the software interface as they convey similar information and either may be used to configure the UPS settings. The display consists of the following keys and indicators: Main on/off This button is used to turn the UPS output power on and off. Quick status LEDs The online indicator illuminates green when UPS output is turned on and operating on AC power.
Menu General Functions About View UPS information: • UPS Model • UPS Part No. • UPS Serial No. • UPS Manufacture Date • Battery Part No. • Battery Install Date • Replace Battery by • Running UPS FW • Available UPS FW • UPS MAC • UPS IP Address • UPS Product Key • SmartSlot Card (if installed) Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus.
Configuration General configuration settings Configuration settings may be changed at any time using the LCD interface or PowerChute software. This table provides a brief description of the general settings, for more detailed information on each of these parameters consult application note 80 at www.apc.com.
Setting Factory Default Options Description Green Mode Enable This will enable or disable Green mode function. Green Mode conserves energy while the UPS is operating on line.
Setting Factory Default Options Description Load Shed On Battery Disabled • Shutdown with Delay When the unit switches to battery power, the UPS can disconnect power to the Controlled Outlet • Shutdown immediately Group to save runtime. • Turn off immediately To configure this delay time, use the LOAD SHED TIME WHEN ON BATTERY setting.
UPS IP Address settings Setting Factory Default Options Description UPS IP Address Mode DHCP Selects the IP address configuration mode of UPS embedded SmartConnect port: • DHCP • Manual • DHCP: UPS will automatically configure its IPv4 address via DHCP protocol. • Manual: Manually assigns a static IPv4 address to UPS IP Address 000.000.000.000 A valid IPv4 address This is the IPv4 address assigned to the embedded SmartConnect port.
Emergency Power Off Overview The Emergency Power Off (EPO) option is a safety feature that will immediately shut off power to all connected equipment. When the EPO button is pushed, all connected equipment will immediately turn off and will not switch to battery power. Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be connected to the EPO switch. The UPS must be restarted for power to return to connected equipment.
Battery Replacement Always recycle used batteries. For information on recycling a used battery, refer to the Battery Disposal Information sheet included with the replacement battery. Battery life is highly dependent on temperature and use. To identify when to replace batteries, Smart-UPS have a predictive battery replacement date indicator in the “About” menu and automatic (and configurable) self-tests. Proactively replace batteries to maintain the highest availability.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output. The unit has not been turned on. Press the ON key once to turn on the UPS. The UPS is not connected to AC power. Be sure the power cable is securely connected to the unit and to the AC power supply. The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input AC voltage.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
Transport the Unit 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from utility power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web sites for specific countries, each of which provides customer support information.
