Operation Manual Smart-UPS™ X Uninterruptible Power Supply Low Voltage (100-127 V) SMX2000RMLV2U SMX2200RMLV2U SMX3000RMLV2U SMX3000RMLV2UNC SMX3000RMJ2U High Voltage (200-240 V) SMX2200RMHV2U SMX3000RMHV2U SMX3000RMHV2UNC
Product Description The APC™ by Schneider Electric Smart-UPS™ is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
Product Overview Specifications Environmental Specifications For additional specifications, refer to the APC by Schneider Electric Web site at www.apc.com.
Front Panel Features 1 Battery su0498a 2 Battery connector 3 Display interface 4 Bezel Rear Panel Features 1 SmartSlot 2 UPS input 6 Controllable Outlet Group 3 7 External battery pack connector 3 Chassis ground screw 4 Controllable Outlet Group 1 8 EPO connector 9 Serial port 5 Controllable Outlet Group 2 : USB port 2000 VA Low Voltage Smart-UPS X 2000/2200/3000 VA 100/120/230 Vac Tower/Rack-Mount 2U su0493a 2200/3000 VA High Voltage su0495a 3000 VA Low Voltage su0492a su0494a 2200 VA Low V
Installation UPS For UPS installation information, refer to the Smart-UPS X 2000-3000 VA Installation Guide that is included with the UPS. The guide is also available on the enclosed CD and the APC by Schneider Electric Web site at www.apc.com. Network Management Card For installation information, refer to the user manual provided with the Network Management Card (NMC). The user manual is also available on the APC by Schneider Electric Web site at www.apc.com.
Operation Connect Equipment to the UPS CAUTION RISK OF EQUIPMENT DAMAGE • Adhere to all local and national electrical codes. • Wiring should be performed by qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions can result in equipment damage Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1.
Basic Connections Serial port: Connect to a computer to use power management software, use the serial cable included with the unit. USB port: Connect to a computer to use power management software. Note: Serial and USB communication can not be used simultaneously. External Battery Pack connector: Connect external battery packs to provide extended runtime during power outages. The UPS can support up to 10 external battery packs.
Display Interface Overview 1 2 3 4 5 6 7 8 Online LED UPS Output On/Off button On Battery LED Site Wiring Fault LED Replace Battery LED Display screen UP/DOWN arrow buttons ENTER button APC by Schneider Electric 9 ESCAPE button su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenu under each main menu option. Press ESCAPE to exit a submenu and return to a main menu.
Main Menu Overview Load power (W) and VA Configuration Control Test & Diagnostics Statistics Logs 8 Standard Advanced x x Load (A) x Load meter (kWh) x Last transfer to battery power information x x Battery charge and estimated run time x x Battery voltage x Number of external battery packs x Internal battery temperature x Run time calibration test results x x Self-test results x x Status of the switched outlet group(s): On, Off, Sleep, Reboot, Turning On, Turning Off x Sma
Main Menu About Overview General information about the UPS, including: model numbers, output voltage setting, serial number, manufacture date, replacement battery cartridge information, firmware versions, and suggested battery replacement date.
Configuration UPS Settings Start up Settings Use the display interface to configure these settings at initial start up. The UPS will prompt for a response to each setting, if no response is given, the default setting will be used. Note: The unit will not turn on until all of these settings are entered. Function Language Output Voltage Factory Default Options English • English • French* • German* • Spanish* • Italian* • Portuguese* The language for the display interface.
General Settings Configure these settings at any time, using the display interface, PowerChute™ software, or a network management card.
Function Factory Default Audible Alarm On Options Description On/Off The UPS will never beep if all audible alarms are set to Off or when the display buttons are pressed. • Last test + 14 days • Last test + 7 days Auto Self-Test On start-up and every 14 • Turn on + 14 days Interval Setting days since the last test • Turn on + 7 days • On startup only • Never The interval at which the UPS will execute a self-test. The batteries much be charged to at least 70% capacity to perform the test.
Customize the Switched Outlet Groups Use the Control menus to customize the Switched Outlet Groups. Function Factory Default Options Description Name String Outlet Outlet Group 1, 2, 3 Edit these names using an external interface, such as the Network Group Management Card Web interface. UPS Name String APC UPS Turn On Delay 0 sec Set the value in seconds The amount of time the Switched Outlet Groups will wait between receiving the command to turn on and the actual startup.
Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. The UPS must be manually restarted to reapply power to connected equipment. Press ON/OFF on the front panel of the UPS. Adhere to all national and local electrical codes. Wiring must be performed by a qualified electrician. 1.
Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button to turn on the UPS. The UPS is not connected to utility power. Ensure that the power cable is securely connected to the unit and to the utility power supply. There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately.
Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
Two Year Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) year from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric Web sites for specific countries, each of which provides customer support information.
