Operation Manual Smart-UPS™ On-Line SRT Uninterruptible Power Supply SRT2200XLI SRT2200RMXLI SRT2200RMXLI-NC SRT3000XLI SRT3000RMXLI SRT3000RMXLI-NC SRT3000XLT SRT3000RMXLT SRT3000RMXLT-NC SRT3000XLW-IEC SRT3000RMXLW-IEC 208/220/230/240 Vac Tower/Rack-Mount 2U
Product Description The APC by Schneider Electric Smart-UPS™ On-Line SRT is a high performance uninterruptible power supply (UPS). The UPS helps to provide protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are completely discharged.
Safety and General Information • Adhere to all national and local electrical codes. • All wiring must be performed by a qualified electrician. • Changes and modifications to this unit not expressly approved by APC could void the warranty. • This UPS is intended for indoor use only. • Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity. • Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
General information • The UPS will recognize as many as 10 external battery packs connected to the UPS. Note: For each XLBP added, increased recharge time will be required. • The model and serial numbers are located on a small, rear panel label. For some models, an additional label is located on the chassis under the front bezel. • Always recycle used batteries. • Recycle the package materials or save them for reuse.
Product Overview Specifications For additional specifications refer to the APC by Schneider Electric web site, www.apc.com. Environmental Temperature Elevation Operating 0º to 40º C (32º to 104º F) Storage -15º to 45º C (5º to 113º F) Operating 0 - 3,000 m (0 - 10,000 ft) Storage 0 - 15,000 m (50,000 ft) Humidity 0% to 95% relative humidity, non-condensing Protection Class IP 20 rating Note: Charge the battery modules every six months during storage. Environmental factors impact battery life.
SRT3000XLI/SRT3000RMXLI/SRT3000RMXLI-NC/SRT3000XLT/SRT3000RMXLT/SRT3000RMXLT-NC/ SRT3000XLW-IEC/SRT3000RMXLW-IEC model The UPS is heavy. Follow all lifting guidelines.
Electrical 2200 VA / 1980 W Building Circuit Breaker (CB) Current Rating 16 A 3000 VA / 2700 W 20 A Models SRT2200XLI Rating SRT2200RMXLI SRT2200RMXLI-NC SRT3000XLI SRT3000RMXLI SRT3000RMXLI-NC SRT3000XLT 20 A* / 2 pole SRT3000RMXLT SRT3000RMXLT-NC SRT3000XLW-IEC 20 A IEC; 20 A UL* / 2 pole SRT3000RMXLW-IEC CAUTION RISK OF FIRE, RISK OF DAMAGE TO EQUIPMENT OR PERSONNEL * Connect the UPS models only to a circuit provided with recommended maximum branch circuit overcurrent protection in accordance
Front Panel Features Display interface panel UPS battery connectors Battery module suo0860a Bezel Rear Panel Features Note: Refer to the table “Key to identify rear panel features” on page 8, that provides a key to the callout numbers for the rear panel graphics depicted in this manual.
SRT3000XLT/SRT3000RMXLT suo0883a SRT3000RMXLT-NC suo0883b O VER LOA D PR OTEC TO R GROUP 1 MAX: 10 AMP IEC; 15 AMP UL GROUP 2 MAX: 16 AMP IEC; 20 AMP UL SRT3000XLW-IEC/SRT3000RMXLW-IEC suo0884a Key to identify rear panel features 8 SmartSlot AC input SRT3000XLT, SRT3000RMXLT, SRT3000RMXLT-NC models have factory installed input power cable or power cables.
Controllable outlet group 1 Connect electronic devices to these outlets. Chassis ground screws The UPS and XLBPs have ground screws for connecting the ground leads. Prior to connecting a ground lead, disconnect the UPS from mains power. Controllable outlet group 2 Connect electronic devices to these outlets. EPO terminal The Emergency Power Off (EPO) terminal allows the user to connect the UPS to a central EPO system.
Operation Connect Equipment CAUTION DAMAGE TO EQUIPMENT OR PERSONNEL • Disconnect the mains input circuit breaker before installing or servicing the UPS or connected equipment. • Disconnect internal and external batteries before installing or servicing the UPS or connected equipment. • The UPS contains internal and external batteries that may present a shock hazard even when disconnected from the mains. • UPS AC hardwired and pluggable outlets may be energized by remote or automatic control at any time.
UPS Display Interface POWER ON/OFF button Button illumination indications: -No illumination, the UPS and the output power are off -White illumination, the UPS and the output power are on -Red illumination, the UPS is on and the output power is off Load icon Disable/mute audible alarm icon LOAD Output 230.
Operation Mode Icons On-Line mode: The UPS is supplying conditioned mains power to connected equipment. Bypass mode: The UPS is in Bypass mode and the connected equipment will receive mains power as long as the input voltage and frequency are within the configured limits. Green mode: When in Green mode mains power is sent directly to the load. In the event of a mains power outage, there will be an interruption in power to the load of up to 10 ms while the UPS switches to On-Line or Battery mode.
LCD display interface angle adjustment The angle of the LCD display interface can be adjusted for ease in viewing the displayed messages. 1. Remove the front bezel. 2. Locate the button on the bottom of the display interface panel. 3. Press the button and slide the bottom of the LCD display interface screen out. An audible click will be heard when the screen reaches the maximum angle. su 09 26 a Menu overview The UPS Display Interface has Standard and Advanced menu screens.
UPS Menu Overview Main Menu Status Control Configuration Test And Diagnostics Log About Status Menu*** UPS Battery Accessory Control Menu** UPS Bypass Control Outlet Group 1* Outlet Group 2* Clear Alarms UPS** Efficiency Output Power - Watts, VA,Load % Output - Voltage, Frequency, Current Energy Usage Battery - Charge %, Runtime Input - Voltage, Frequency UPS Self Test Runtime Test Alert status - Site Wiring Fault Battery RBC Health RBC Summary – Installed MMYY, Replace MMYY Internal RBC’s, Battery Pack
Configuration UPS Settings There are three ways to select UPS configuration options. 1. The first time the UPS is turned on the Setup Wizard screen will open. On each menu screen select the desired settings. Press OK after each UPS setting is selected. Note: The UPS will not turn on until all of the settings have been configured. 2. Main Menu/Configuration/UPS/Default Setting. This screen allows the user to reset the UPS to factory default settings. Press OK after the UPS setting is selected.
General settings Configure these settings at any time, using the display interface, or the Network Management Web Interface. Parameters Config Menu UPS Green Mode Default Value Disabled Options Disable Description Disable or enable Green mode operation Enable AC Setting NA (see description) XLW models: 208 V, 220 V, 230 V, 240 V Set the output voltage for the UPS. This setting can only be changed when the UPS output is off.
Parameters Config Menu UPS Site Wiring Fault Default Value Disable (For XLI and XLW models only) Options • Disable • User Can Acknowledge • Enable Description Allows the user to configure the behavior of the UPS in response to the site wiring fault alert which is generated due to wrong input AC mains connection with input phase and neutral reversed. Disable: The UPS never indicates site wiring fault to the user. User Can Acknowledge: UPS alerts the user about site wiring fault, when detected.
Parameters Config Language Menu Display Default Value English Options Description English Francais Italiano Deutsch Espanol Portugues Russian Select the language required for the display interface. Language options will vary by model and firmware version. Audible alarm Enable • Disable • Enable When audible alarms are disabled, the UPS will never emit an audible alarm.
Parameters Config IP Address Menu Mode Network Manage IP Address (for NC models only) 18 Default Value Options Description Manual, DHCP, BOOTP Program IP, Subnet, Gateway Refer to the Network Management Utility CD.
Controllable Outlet Groups Controllable Outlet Groups provide battery backup power to connected equipment. Overview The controllable outlet groups can be configured using the Advanced menu options. Refer to “General settings” on page 15. The controllable outlet groups can be configured to independently turn off, turn on, shutdown, switch to sleep mode, and reboot connected equipment.
Emergency Power Off Overview The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from mains power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. If multiple units are to be controlled with an EPO switch, each UPS must be connected separately to the EPO switch. The UPS must be restarted for power to return to connected equipment. Press the ON /OFF button on the front panel of the UPS.
Network Management Interface (For NC models only) Introduction The UPS has a network port and console port that can be used to access the Network Management Interface. Refer to the Network Management Card utility CD supplied with this product. IP Address Configuration The default TCP/IP configuration setting DHCP, assumes that a properly configured DHCP server is available to provide TCP/IP settings to the Network Management Interface.
Smart Battery Management Definitions • Battery Module: A string of battery cells arranged to produce a battery assembly with a connector. • Replaceable Battery Cartridge (RBC): An APC battery cartridge consisting of one battery module. Replacement RBCs can be ordered from the APC by Schneider Electric web site, www.apc.com. • Smart External Battery Pack (XLBP): An enclosure that contains RBC(s) and battery management electronics.
Replace the RBC in a UPS An RBC should only be disconnected or removed from the UPS temporarily as part of the battery replacement procedure. • Disconnect the connected battery module in the UPS. Slide the RBC out of the UPS. • Slide the new RBC into the UPS and connect the battery module to the UPS. • Securely connect the battery module. Press the battery connector into the UPS until it is firmly connected.
Troubleshooting Use the table below to solve minor installation and operation problems. Refer to the APC by Schneider Electric web site, www.apc.com for assistance with complex UPS problems. The UPS features firmware that can be upgraded. Go to the APC by Schneider Electric web site, www.apc.com/Support, or contact your local Customer Care Center for more information. Problem and Possible Cause Solution UPS is not turning on or there is no output The UPS is not connected to mains power.
Problem and Possible Cause Solution UPS operates on battery power while connected to mains power The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. Check the circuit breaker rating for the connected equipment. There is very high, very low, or distorted Navigate to the UPS Display Interface screen that shows input voltage. input line voltage. Verify that the input voltage is within specified operating limits.
Problem and Possible Cause Solution The UPS display turns red or amber, displays an alert message, and emits a sustained audible alarm. Red illumination indicates a UPS alarm that requires immediate attention. Amber illumination indicates a UPS alarm that requires attention. There is an internal UPS alert or message. Do not attempt to use the UPS. Turn the UPS off and have it serviced immediately.
Transport 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from mains power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or part thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web sites for specific countries, each of which provides customer support information.