User’s Manual English APC Smart-UPS® 1000VA/1500VA 230VAC/120VAC/100VAC 750XL/1000XL 230VAC/120VAC Tower Uninterruptible Power Supply 990-1062A 11/01
Introduction American Power Conversion Corporation (APC) is the leading national and international manufacturer of state-of-the-art uninterruptible power supplies, redundant switches, power management software, and related equipment. APC products protect hardware, software, and data from power disturbances in business and government offices throughout the world.
Connecting Equipment and Power to the UPS SMART-UPS REAR PANEL 230V MODELS 120V/100V MODELS 1. Plug in the battery connector . 2. Connect equipment to the UPS. Note: Do not connect a laser printer to the UPS. A laser printer draws significantly more power than other types of equipment and may overload the UPS. 3. Add any optional accessories to the Smart-Slot . 4. Using the power cord, plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
BASIC CONNECTORS Serial Port USB Port Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. Use the APC supplied cable to connect to the Serial Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector. Both Serial and USB Ports are provided. They cannot be used simultaneously.
2: OPERATION SMART-UPS FRONT PANEL Power On Power Off Load Online AVR Trim Battery Charge The online LED illuminates when the UPS is supplying utility power to the connected equipment. If the LED is not lit, the UPS is either not turned ON, or is supplying battery power. This LED illuminates to indicate the UPS is compensating for a high utility voltage.
AVR Boost This LED illuminates to indicate the UPS is compensating for a low utility voltage. On Battery When the on battery power LED is lit the UPS is supplying battery power to the connected equipment. When on battery, the UPS sounds an alarm—four beeps every 30 seconds. Overload The LED illuminates and the UPS emits a sustained alarm tone when an overload condition occurs.
3: USER CONFIGURABLE ITEMS NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION FACTORY DEFAULT USER SELECTABLE CHOICES DESCRIPTION Automatic Self-Test Every 14 days (336 hours) Every 7 days (168 hours), On Startup Only, No SelfTest This function sets the interval at which the UPS will execute a self-test. Refer to your software manual for details.
NOTE: SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS. FUNCTION FACTORY DEFAULT Low Battery Warning. USER SELECTABLE CHOICES Brightly lit: Low battery warning interval is about two minutes. Dimly lit: Low battery warning interval is about five minutes. Off: Low battery warning interval is about eight minutes. PowerChute interface software provides automatic, unattended shutdown when approximately two minutes (by default) of battery operated run time remains.
4: STORAGE, MAINTENANCE, AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the batteries fully charged. At -15 to +30 °C (+5 to +86 °F), charge the UPS battery every six months. At +30 to +45 °C (+86 to +113 °F), charge the UPS battery every three months. Replacing the Battery Module This UPS has an easy to replace, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards.
1500VA Model Step 3 Pull the battery module out of the compartment until the back of the module is flush with the outer edges of the UPS. Disconnect the battery connector. Step B Step A 1000VA Model Step 3 Disconnect the battery cable terminals before removing the battery module from the UPS. Battery Terminals Note: The red cable connects to the red colorcoded terminal; the black cable connects to the black color-coded terminal. This will be important during the battery replacement procedure.
REPLACING THE BATTERY MODULE To replace the battery module, reverse the directions above for Removing the Front Bezel and Battery Module. Disconnecting the Battery for Transport Always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) regulations. The battery may remain in the UPS; it does not have to be removed. 1. Shut down and disconnect any equipment attached to the UPS. 2. Shut down and disconnect the UPS from the power supply. 3.
5: TROUBLESHOOTING Use the chart below to solve minor Smart-UPS installation and operation problems. Refer to the APC web site, www.apc.com, for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON Battery not connected properly. Check that the battery connector (rear panel) is fully engaged. button not pushed. Press the button once to power the UPS and the connected equipment. UPS not connected to utility power supply.
PROBLEM AND POSSIBLE CAUSE SOLUTION THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded. The connected equipment exceeds the specified “maximum load” as defined in Specifications at the APC web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload.
PROBLEM AND POSSIBLE CAUSE SOLUTION UTILITY CIRCUIT BREAKER TRIPS Utility circuit breaker trips during normal operation. 100V models: In order to operate at the full VA rating of the 1500VA product, the supplied 15A plug must be replaced with a 20A plug. This change must be performed by qualified service personnel. UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped.
Service If the UPS requires service do not return it to the dealer. Instead, follow these steps: 1. Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems. 2. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/support. Note the model number of the UPS, the serial number, and the date purchased.
6: REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 230V MODELS This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions. 120V MODELS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Declaration of Conformity Limited Warranty American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support.
