Installation and Operation Smart-UPSΤΜ RT Uninterruptible Power Supply su0948a SURT1000 SURT2000 220/230/240 Vac Tower/Rack-Mount 2U
Smart-UPSTM RT Uninterruptible Power Supply 1000/2000 VA 220/230/240 Vac Tower/Rack Mount 2U English 990-1060C 07/2014
1: SAFETY INFORMATION The APCTM by Schneider Electric Smart-UPSTM RT is a high performance, uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges and small utility fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged.
• In order to maintain compliance with the EMC directive, output cords attached to the UPS should not exceed 10 meters in length. DEENERGIZING SAFETY • If the equipment has an internal energy source (battery), the output may be energized when the unit is not connected to an AC power outlet. • To deenergize pluggable equipment: first press the OFF button for more than one second to switch the equipment off. Disconnect the equipment from the AC power outlet. Unplug the battery connector.
2: INSTALLATION UNPACKING The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents. The shipping package contains the UPS (with batteries disconnected); its front bezel (packaged separately); feet (required in tower configuration); and a literature kit containing a software CD, one serial cable, power cord(s), screws for the feet, and product documentation. The UPS is shipped with the battery disconnected and the front bezel removed.
INSTALLATION 1. ATTACH THE SUPPORT FEET If the UPS is to be operated in Tower Configuration the support feet must be attached for proper stability. 1. Locate the two feet and the plastic bag containing the four screws packed with the UPS. 2. Gently lay the UPS on its side as shown. 3. Use the screws to attach the support feet securely to the bottom of the UPS in the holes provided. 4. Carefully stand the unit upright upon the support feet. 1.
3. CONNECT THE BATTERY 1. To connect the battery, push the battery connector into the receptacle in the battery compartment. Press firmly to ensure a tight connection. You will hear a snap when the connector is seated properly. 2. Push the battery cables and white cord into the space with the battery connector. 4. ATTACH BATTERY DOOR AND FRONT BEZEL 1. Replace the battery door and screw the two battery door screws back into the corners of the battery door.
6. TURN ON THE UPS Make sure the battery is connected before turning on the UPS! Press the button on the front panel to power up your UPS. This will turn on connected equipment if that equipment is switched on. The UPS charges its battery when it is connected to utility power. The battery charges fully during the first 24 hours of normal operation. Do not expect full run time during this initial charge period.
3: OPERATION INDICATORS AND CONTROLS The UPS power control and operating indicators are located on the front display panel. The input and output connectors are on the rear panel. FRONT PANEL | TEST For Position Only The ON and OFF buttons power the UPS and act as master controls for the connected equipment if connected equipment is switched on. The UPS remains on as long as it is attached to utility power and the switch is not pressed.
OPERATION Power On Cold Start Press and release the equipment. button to supply power to the UPS and connected When the UPS is off and there is no utility power, use the cold start feature to apply power to the connected equipment from the UPS’s battery. Cold start is not a normal condition. To cold start the unit, push and hold the button. You will hear a short beep then a long beep. During the long beep, release the button and the unit will cold start.
UTILITY POWER During normal operation, the UPS monitors the utility power and delivers power to the connected equipment. If your system is experiencing excessive periods of high or low voltage, have a certified electrician check your facility for electrical problems. If the problem continues, contact the utility company for further assistance. Online The online indicator illuminates when the UPS is drawing utility power and performing double-conversion to supply clean power to the connected equipment.
BATTERY POWER If the utility power fails, the UPS can provide power to the connected equipment from its internal batteries for a finite period. The UPS sounds an alarm—four beeps every 30 seconds—while operating on battery. The alarm stops when the UPS returns to online operation. On Battery Battery Charge When the On Battery indicator is lit the UPS is supplying power to the connected equipment from its batteries.
REAR PANEL TVSS Ground Input Plug Computer Interface Port Fan External Battery Connector Port Outlets BASIC CONNECTORS Computer Inter- Power management software and interface kits can be used with the UPS. Use only interface kits supplied or approved by APC. If used, connect the face Port interface cable to the 9-pin computer interface port. Secure the connector screws to complete the connection.
ON BATTERY OPERATION The UPS switches to battery operation automatically and an internal alarm sounds (periodic beeps) if the utility power fails. Press the ON button (front panel) to silence the UPS alarm until low battery (for the current outage only). You can change the audible indicator if you are using PowerChute software. If the utility power does not return, the UPS continues to supply power to the connected equipment until exhausted.
NOTE: SETTING THESE ITEMS REQUIRES SOFTWARE, OPTIONAL HARDWARE, OR CONFIGURATION IN TERMINAL MODE. FACTORY DEFAULT FUNCTION USER SELECTABLE CHOICES DESCRIPTION Synchronized Turn on Delay 0 seconds 20, 60, 120, 240, 480, 720, 960 seconds The UPS will wait the specified time after the return of utility power before turn on (for example, to avoid branch circuit overload). Output Voltage Setting 230 VAC 240, 220, 225 VAC Nominal output voltage setting.
4: STORAGE AND MAINTENANCE STORAGE STORAGE CONDITIONS: Store the UPS in a cool, dry location, with its batteries fully charged. Disconnect any cables connected to the computer interface port to avoid unnecessary battery drainage. EXTENDED STORAGE: At -15° to +30 °C (+5 to +86° F), charge the UPS battery every six months. At +30° to +45 °C (+86° to +113° F), charge the UPS battery every three months. REPLACE THE BATTERY PACK This UPS has an easy to replace, hot swappable battery pack.
Remove Battery 1. Remove front bezel and the battery door if they are attached. (See the instructions in the Installation section of this manual to remove the battery door and front bezel.) 2. If the battery is connected, disconnect the battery by pulling on the connector firmly. 3. Grasp the battery pack and slide it out of the unit. It will stop when it is almost completely out of the UPS. Gently move the battery pack up and down to clear the stop tab and slide it completely out.
TROUBLESHOOTING Use the chart below to solve minor UPS installation problems. Refer to the APC by Schneider Electric web site www.apc.com for assistance with complex UPS problems. PROBLEM AND POSSIBLE CAUSE UPS WILL NOT TURN ON ON button not pushed. SOLUTION Press the ON button once to power the UPS and the equipment. UPS not connected to power supply. Check that the power cable from the UPS to the utility power supply is securely connected. UPS input circuit breaker tripped.
5: TRANSPORT, SERVICE, AND WARRANTY TRANSPORT 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from utility power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. SERVICE If the unit requires service, do not return it to the dealer. Follow these steps: 1 . Review the Troubleshooting section of the manual to eliminate common problems. 2 .
LIMITED WARRANTY Schneider Electric IT Corporation (SEIT) warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric web site, www.apc.com to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric web site for specific countries, each of which provides customer support information. – www.apc.
