Smart-UPS® RT Uninterruptible Power Supply Stack/Rack-Mount 12U SURT14000/18000 VA 200 Vac SURT15000/20000 VA 208/240 Vac English 990-3467A 02/2009
Introduction Overview The American Power Conversion (APC®) Smart-UPS® RT is a high performance uninterruptible power supply (UPS) that provides protection for electronic equipment (load) from utility power blackouts, brownouts, sags and surges. The UPS protects electronic equipment from small utility fluctuations and large disturbances by providing continuous on-line double converted power. The UPS provides battery backup until utility power returns to safe levels or the batteries are fully discharged.
Accessories Install accessories prior to connecting power to the UPS. Refer to the APC Web site, www.apc.com for available accessories. Specifications Environmental Specifications Temperature Maximum Elevation Operating 0° to 40° C (32° to 104° F) Storage -15° to 30° C (5° to 86° F) charge UPS battery every six months 30° to 70° C (86° to 158° F) charge UPS battery every three months Operating 3,000 m (10,000 ft) Storage 15,000 m (50,000 ft) Humidity This unit is intended for indoor use only.
Physical Specifications continued Dimensions UPS Battery Pack width 482 mm (19 in) with rack-mount brackets 432 mm (17 in) without rack-mount brackets height 263 mm (10.4 in) depth 773 mm (30.4 in) width 482 mm (19 in) with rack-mount brackets 432 mm (17 in) without rack-mount brackets height 263 mm (10.4 in) depth 739 mm (29.1 in) with PDU 720 mm (27.
Stack and rack-mount installation Batteries must be removed from battery pack and XLBP(s) prior to installing units in stack or rack-mount configurations. Refer to the instructions on packaging for details on removing batteries. Always place the UPS above the battery pack and XLBPs. Stack configuration The UPS and battery pack must be connected with ground wires. Refer to the XLBP user manual for details. Total stack configuration height must NOT exceed 18U. The UPS and battery pack together equal 12U.
Install rails in rack For details on rail installation refer to instructions included in rail kit package. Install units in rack Secure UPS and battery pack in rack using cage nuts and ornamental screws included in package. Four ornamental screws and two cage nuts must be used to secure each unit. A cage nut must be used in the top hole of each rack-mount bracket when securing the unit in the rack. The bottom hole of each rack-mount bracket can be secured using an ornamental screw in the threaded hole.
Communication ports Serial Com port and Display Interface connector Use only the supplied cable to connect to the serial port. A standard serial interface cable is incompatible with the UPS. Communication ports on the Refer to the NMC user manual for local configuration instructions. Network Management Card Refer to “Front and rear UPS panels” on page 5 for port identification. Display interface installation Prior to attaching the display interface to the UPS: 1.
Route network cable Network cable wiring front panel access The NMC is installed in the SmartSlot located on the front of the UPS. Connect a network cable (not supplied), to the network port on the NMC. Cables connected to the UPS for front panel access must be routed through one of the notches on bezel. su0177a Network port on NMC installed in SmartSlot Network cable Network cable wiring rear panel access Network connection can be accessed from the RJ45 connector located on the rear panel of the UPS.
Emergency Power Off (EPO) The system power can be disabled in an emergency by closing a switch connected to the EPO. Wiring must be performed by a qualified electrician. Adhere to all local and national electrical codes. The switch should be connected in a normally open switch contact. External voltage is not required; the switch is driven by 24 V internal supply. In closed condition, 4 mA of current are drawn. The EPO switch is internally powered by the UPS for use with non-powered switch circuit breakers.
Wiring Specifications Input Connections Utility Input Wire to L1, N/L2, ground Output Connections Hardwire Wire to L1, N/L2, ground PDU XL battery pack PDU to UPS: Wire L1, N/L2, ground System Wiring Voltage Current Full Load (maximum) External Input Circuit Breaker (typical) Wire Size (typical)* SURT14K Input 200 Vac 80 A 100 A / 2-pole 25 mm2 (2 AWG) Output 200 Vac 70 A not required 25 mm2 (2 AWG) Input 208/240 Vac 80 A 100 A / 2-pole 25 mm2 (2 AWG) Output 208/240 Vac 72 A not r
Input wiring Wiring must be performed by a qualified electrician. Adhere to all national and local electrical codes. 1. Install a utility circuit breaker in accordance with local electrical codes. 2. Switch utility circuit breaker OFF. 3. Remove the screws that secure the covers and take the covers off the tray. 4. Remove appropriate circular knockouts from input wiring tray. 5. Install appropriate strain-relief (not supplied), on hardwired input power cables. 6. Connect ground terminal first.
Input hardwiring L1 Neutral/L2 Ground N/L2 Ensure ground wire conductor and insulator are securely fastened. To connect ground wire: 1. Strip cable of insulation, exposing wire. Secure exposed wire with lug “A”. 2. Secure insulated portion of cable with lug “B”. Lug A Lug B Lug A Lug B Lug B su0155a Lug A L1 Stripped wire su0154a Insulated wire Secure input wiring tray to UPS using three screws attached to the tray.
Output wiring Wiring must be performed by a qualified electrician. Adhere to all national and local electrical codes. Failure to follow these instructions may result in personal injury or equipment damage. Connect load to UPS There are two ways to connect the load to the UPS. • Hardwire the load through the output wiring tray. • Connect the load using the six output receptacles on the external battery pack.
Hardwire the load Remove appropriate circular knockout from output wiring tray. 2. Install appropriate strain relief (not supplied), for hardwire cables. 3. Connect ground terminal first. Then connect the remaining wires. Route wires through the knockout hole to the terminal blocks. See diagram below. Refer to “Wiring Specifications” on page 11. Su0350a 1. Su0180b Ensure OSJ is secured to output wiring tray using five screws supplied.
Connect PDU to output wiring tray Output wiring tray Remove the five screws securing the strain relief bar on the output wiring tray. su0169a 1. 5x Strain relief bar Connect the PDU on the external battery pack to the output wiring tray. 3. Replace the strain relief bar using the five screws removed in step 1. 4. Replace the covers using the screws removed preciously. External battery pack with PDU and six output receptacles su0156b 2.
Start-Up Connect battery modules Connect all eight battery modules. Failure to do so may cause equipment damage. Replace battery compartment doors. su0174a su0339a Tighten the screws to secure battery compartment doors. Install bezels There is a single latch on either side of the UPS bezel. Su0175b There are two latches on either side of the battery pack and XLBP bezels. Connect load to UPS Connect equipment to the UPS. Refer to “Output wiring” on page 14. Each connected load must be switched OFF.
Operation Normal operation During normal operation, the UPS double converts utility power to conditioned power for the connected load. Battery operation During battery operation, the UPS provides power to the connected load from batteries for a finite period of time. The UPS transfers to battery operation if the supply of utility power fails or is outside predefined limits. Bypass operation Bypass mode is reached either as a user selection or automatically.
The four LEDs to the left of the LCD indicate the operational status of the UPS. The five navigation keys to the right of the LCD are used to select and open menu items, access information, change system parameters, and access context sensitive help.
Navigating menu screens Use ESC key to navigate between menu screens. Use UP/DOWN arrow keys to scroll through list of sub menus and commands on any screen. Use ENTER key commands. to navigate to a sub menu and to select user configurable An arrow indicates that there are sub menus containing user selectable commands. Navigating sub menu screens Use UP/DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen.
Configuration UPS configuration options can be adjusted through the display interface or NMC Configurables Factory Default User Selectable Choices Description Setup/Settings/Shutdown Low Batt Dur 2 min 2, 5, 7, 10, 15, 18, 20 min The low battery warning beeps become continuous when two minutes of runtime remains. Change the warning interval to a higher setting if the operating system requires a longer interval for shutdown.
Configurables Factory Default User Selectable Choices Description Setup/Settings/Alarms Alarm Thresholds/Load 14 kVA 14 kVA 2, 4, 6, 8, 10, 12, 14 kVA, Never 15 kVA 15 kVA 5, 10, 15 kVA, Never 18 kVA 18 kVA 2, 4, 6, 8, 10, 12, 14, 16, 18 kVA, Never 20 kVA 20 kVA 5, 10, 15, 20 kVA, Never If the connected load exceeds the load alarm threshold an alarm is activated.
Menu screens map Refer to the Configuration table on the previous pages for specific system configuration settings. Logging Display Diags Help Control Status Setup Batteries Logging Display Diags Help Control Status Setup Batteries UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal Vin Vbyp Vout 1 2 3 Iin su0199a Turn Load Off/On System OFF Refer to Operation in this manual for details on System OFF functionality.
The display interface will reference XLBP configuration in the following manner.
Logging Display Diags Help Control Status Setup Batteries Display Setup Language Contrast Beeper Setup Fault & Diagnostics System Information Raw Status Data Fault & Diagnostics No Active alarms su0204a Beeper Setup Beep at Volume Key Click Logging Display Diags Help System Information Raw Status Data SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 15000/20000 VA 208/240 Vac System Information FW-revision SN UPS Size Raw Status Data M states = su0205a Control Status Setup Batteries 25
Troubleshooting display messages Use the table below to solve minor installation and operation problems. Refer to the APC Web site, www.apc.com for assistance with complex UPS problems. The display interface reports various messages on the LCD, including alarm status and changes in system configuration. This section lists all display interface messages, the reason for the message, and the appropriate corrective action. Messages may occur simultaneously.
Condition LCD Message Threshold Load Power Is Above Alarm Limit. Alarm General Fault Reason for Message Corrective Action The load has exceeded the userspecified load alarm threshold. Option 1) Use the display interface to raise the alarm threshold. Option 2) Reduce the load Load Is No Longer Above Alarm Threshold. The load exceeded the alarm threshold. The situation has been corrected. Either because the load decreased or the threshold was increased. No corrective action is necessary.
Condition General Fault LCD Message Reason for Message Corrective Action Shutdown Due To Low Battery. The UPS shutdown while on battery operation. No corrective action is necessary. Note: Should this situation reoccur, consider increasing battery capacity. Bypass Not Available. Input Freq/Volt out Of Range. The frequency or voltage is out of acceptable range for bypass. This message occurs when the UPS is online. • Correct input voltage to acceptable frequency or voltage.
Maintenance and service Replace battery modules This UPS has easy-to-replace, hot-swappable battery modules. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on during the replacement procedure. Once the batteries are disconnected the connected equipment is not protected from power outages. Refer to the appropriate replacement battery user manual for battery module installation instructions. See your dealer or contact APC at www.apc.
Two-Year Warranty The limited warranty provided by American Power Conversion (APC®) in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase.
Contact information APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 15000/20000 VA 208/240 Vac 32
