Operation Smart-UPS® VT ISX 20-30 kVA 208/480 V
About this Manual This manual is intended for the users of the Smart-UPS® VT ISX. It refers to important safety warnings and instructions, gives an introduction to the display interface, and provides information on operation, load connection, parts replacement, troubleshooting and restart. Companion manuals: For additional information about the Smart-UPS® VT ISX, refer to the companion manuals • Safety – part no. 990-2822 • Receiving and Unpacking – part no. 990-2821 • Installation – part no. 990-2812.
Contents Safety ................................................................................ 1 Overview........................................................................... 2 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 System Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Opening front and rear doors . . . . . . . . . . . . . . . . . . . . . . . 3 User interface area (front) . . . . . . . . . . . . .
Configuration ................................................................. 17 Connection of Load to the PDU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Connecting the load to the PDUs . . . . . . . . . . . . . . . . . . . . 17 Disconnecting the load from the PDU(s) . . . . . . . . . . . . . . . 18 PDU output breaker ratings . . . . . . . . . . . . . . . . . . . . . . . . 19 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Warning All safety instructions in Safety Sheet 990-2822 shall be read, understood and followed prior to handling/using the system. Failure to do so could result in equipment damage, serious injury, or death.
Overview System Overview LOAD ON ON-BA ON-BATT TT BYPASS BYPASS FAUL AULT ESC ? UPS without isolation/stepdown transformer and PDU HUB BE BE Y / L 20 A 120 20 V 8 20 V 8 Y 3 fl 3 fl HUB HUB BE BE / L 20 A 120 20 V 8 Y 2 UPS with isolation/step-down transformer and PDU 20 V 8 Y UPS (rear view) 3 fl 3 fl HUB / L 20 A 120 BE BE Y / L 20 A 120 20 V 8 20 V 8 Y 3 fl 3 fl HUB / L 20 A 120 UPS with isolation/step-down transformer and PDU / L 20 A 120 UPS (front view) HUB
System Components Opening front and rear doors The UPS has a lock mechanism on the front and rear doors. The key is provided with the manual for the Network Management Card. To open the front door, pull out the lower end of the handle and turn it clockwise to a horizontal position to open the front door. To open the rear door, pull out the lower end of the handle and turn it counterclockwise to a horizontal position to open the rear door.
Overview – System Components User interface area (front) ! Output Pwr Zone Probe 10/100Base-T Reset 10/100 AP9619 Network Management Card EM ! Output Pwr Zone Probe 10/100Base-T Reset 10/100 AP9619 Network Management Card EM Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial:
Overview – System Components User interface area (rear) The Power Distribution Unit is installed behind the rear cover of the UPS.
Display Overview The four LEDs to the left of the display indicate the operational status of the UPS. The five navigation keys to the right are used to select and open menu items, to access information, change system parameters, and to launch context-sensitive help. LOAD ON ON BATT BYPASS ESC Chrg 100% Load 000% 120Vin 000Vout 60Hz Runtime: 00hr 30m ? FAULT LOAD ON When the green LED is on, the UPS provides power to the load equipment.
Overview – Display Overview Menu tree The menu tree provides a quick overview of the user interface functions.
Overview – Display Overview Basic display navigation principles All illustrated display screens are examples only! Note On the display, press ESC until you get to the Overview Screen, which provides you with basic system status information. Press UP, DOWN arrows to navigate the selector arrow and view all sub-menu screens. Chrg 100% Load 000% 120Vin 000Vout 60Hz Runtime: 0hr 0m Overview Screen Press ENTER to open the Main Menu screen. From here, you command, configure, and monitor the system.
Overview – Display Overview Switch load ON: • From the Main Menu, select Control and press ENTER • Use UP/DOWN key to navigate to Turn Load On, and press ENTER • Select YES, Turn Load On Switch into bypass: • From the Main Menu, select Control and press ENTER • Use UP/DOWN key to navigate to UPS into Bypass and press ENTER • Use UP/DOWN key to navigate to YES, UPS into bypass, and press ENTER Switch out of bypass: • From the Main Menu, select Control and press ENTER • Select UPS out of Bypass and press
Overview – Display Overview Alarm thresholds. Load: An alarm will be set when the load is above the threshold level. Runtime: An alarm will be set when the runtime is below the threshold level. Clock set-up From the Setup screen on the Main Menu, you can change the date and the clock setting. From the Settings screen, select Clock, and press ENTER. A date and a time line will appear. Control Status Setup Logging Display Diags Help Main Menu Time.
Overview – Display Overview 24-Sep 15:06:48 #15 Mains out of Range On Line =================== Logging Screen (example) The top line indicates date, time and event number. Lines 2, 3 and 4 are part of the event list. To view the entire list, use UP/DOWN arrows to navigate. For a detailed description of a particular event, position the arrow, and press ENTER. View Statistics (submenu under Logging).
Overview – Display Overview Language selection. From the Main Menu, select Display Setup. To change the language, select Language, and press ENTER. The Language line is now active. Use the UP/DOWN arrows to select the desired language. Press ENTER to confirm your selection. Contrast setting. From the Display Setup Menu, select Contrast. To change the contrast, select Contrast, and press ENTER. Use the UP/DOWN arrows to select the contrast level - the lower the number, the darker the contrast.
Overview – Display Overview For more details on Fault and Diagnostics screens, see the Troubleshooting section.
Operation Operation Modes The UPS has four different operation modes. If the installation includes a Maintenance Bypass Panel, bypass mode and test mode will also be available. Normal operation During normal operation, the UPS converts utility power to conditioned power for the connected load. Battery operation During battery operation, the UPS provides power to the connected load from its internal and (if applicable) external batteries for a finite period.
Operation Procedures Turn into mechanical bypass using the Mechanical Bypass Lever The load is not protected by the UPS when the internal mechanical bypass system is active, and, the power is not conditioned. Caution If the UPS is running and controllable through the display, carry out steps 1 through 6. If not, go directly to step 4. Note Control Status Setup Logging Display Diags Help Main Menu From the Main Menu, select Control and press ENTER.
Operation – Operation Procedures Turn into normal operation (from mechanical bypass operation) Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults. If in doubt, always call APC Customer Support (see rear cover of this manual) before returning to normal operation. Caution Verify the presence of utility supply. UPS will start up and perform self test (see Restart Procedure).
Configuration Connection of Load to the PDU The Power Distribution Unit (PDU) at the rear of the UPS has six 3-phased breaker sets. The top 4pole breaker set operates as a unit and protects any 3-phased equipment that may be connected to the PDU. This breaker unit will switch ON/OFF all 3 phases when operated (may supply several loads). Each of the 5 other breaker sets protects the 3-phased outlets beneath the actual breaker set.
Configuration – Connection of Load to the PDU Set the applicable breaker to the OFF position. Insert the plug from the load into the outlet. Secure the plug by turning it clockwise approximately 30°. Set the applicable breaker to the ON position to supply the load. Disconnecting the load from the PDU(s) To disconnect the load, set the applicable breaker, or breaker unit, to the OFF position.
Configuration – Connection of Load to the PDU PDU output breaker ratings Nominal rating of breaker Rear of unit Ambient temperature in front of unit ºC 20 50 63 Free exhaust 20 17 42.5 53.55 Free exhaust 30 16 40.0 50.40 Free exhaust 40 15 37.5 47.25 Hot aisle exhaust 25 16 40.0 50.
Parts Replacement Read the Safety sheet prior to replacing parts (available in the Documentation Storage Area). Warning How to determine if you need a replacement part To determine if you need a replacement part, contact APC Customer Support and follow the procedure below so that the APC Customer Support representative can assist you promptly. 1. In the event of a module failure the display interface my show additional “fault list” screens.
Configuration – Parts Replacement Battery Module APC Part No. 1 Battery Module (4 batteries) SYBT4 Network Management Card and Temperature/humidity Sensor APC Part No. Network Management Card with temperature sensor AP9619 Temperature/humidity Sensor AP9512THBLK How to remove Battery Modules Use two people to lift components weighing between 40 – 70 lb / 18 – 32 kg. Follow the below procedures if you need to change or add a Battery Module, e.g.
Configuration – Parts Replacement ! Output Pwr Zone Probe 10/100Base-T Reset 10/100 AP9619 Network Management Card EM Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: Serial: Model: BATTERY UNIT BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BA
Configuration – Parts Replacement Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Install batteries in the lowest available bay. Position the battery to slide in between the grooves and push completely into the UPS to ensure connection. If a problem is reported, ensure that the modules in question are correctly installed. If the problem persists, refer to the Troubleshooting section.
Troubleshooting This section lists the status and alarm messages that the UPS might display. The messages are listed in alphabetical order, and a suggested corrective action is listed with each alarm message to help you troubleshoot problems. Display messages 24 Display message Meaning Corrective action Automatic Self Test Started. The UPS has started pre-programmed battery test. No corrective action necessary. Batt Temperature Exceeded Upper Limit.
Troubleshooting – Parts Replacement Display message Meaning Corrective action Load Is No Longer Above Alarm Threshold. The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased. No corrective action necessary. Load Power Is Above Alarm Limit. The load has exceeded the userspecified load alarm threshold. Option 1: Use the display interface to raise the alarm threshold. Option 2: Reduce the load.
Troubleshooting – Parts Replacement Display message Meaning Corrective action System Failure Detected by Surveillance. The system has detected an internal error. Check for other alarms and contact APC customer support if problem persists. System Start Up Configuration Failed. System configuration error. Unable to determine system voltage and/or Enclosure size. Check for other alarms and contact APC customer support if problem persists. System Not Synchronized to Bypass.
Restart Start-up is included with the UPS, and the start-up procedure described here is only applicable if the UPS requires a subsequent start-up. Note Power application Only trained personnel familiar with the construction and the equipment may carry out the restart procedure. Warning Set the utility breaker to the ON position. If your installation includes a Battery Enclosure with a DC disconnect switch, set the DC disconnect switch to the ON position.
Restart – Parts Replacement Voltage confirmation At the restart, the display will prompt you through the following screens: Confirm Voltage Use 208V Yes, use 208V No, select another When the Confirm Voltage prompt appears on the screen, select desired voltage and press ENTER. Apply load? Yes No When the prompt Apply load appears, select Yes if you want the UPS to provide a load output now. (If you do not want a UPS load output at this point, select No).
Restart – Parts Replacement Smart-UPS® VT ISX 20-30 kVA, 208/220/480V Operation 29
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
