Operation Smart-UPS® VT ISX 30-40 kVA 400 V
About this Manual This manual is intended for the users of the Smart-UPS® VT ISX. It refers to important safety warnings and instructions, gives an introduction to the display interface, and provides information on operation, load connection, parts replacement, troubleshooting and restart. Companion manuals For additional information about the Smart-UPS® VT ISX, refer to the companion manuals • Safety – part no. 990-2822 • Receiving and Unpacking – part no. 990-2821 • Installation – part no.
Contents Safety ................................................................................ 1 Overview........................................................................... 2 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 System Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Opening front and rear doors . . . . . . . . . . . . . . . . . . . . . . . . 3 ................. User interface (front) . . .
Configuration ................................................................. 17 Connection of Load to the PDU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Connecting load to the PDUs . . . . . . . . . . . . . . . . . . . . . . . 17 Connecting 1-phase load to PDU I . . . . . . . . . . . . . . . . . . . 17 Connecting 3-phase load to PDU II . . . . . . . . . . . . . . . . . . . 18 Connecting 1-phase load to PDU II . . . . . . . . . . . . . . . . . . . 18 Disconnecting load from the PDU(s) . .
Safety Warning 990-2820A All safety instructions in Safety Sheet 990-2822A shall be read, understood and followed prior to handling/using the system. Failure to do so could result in equipment damage, serious injury, or death.
Overview System Overview Front view LOAD ON ON-BATT ON-BA BYPASS BYPASS FAULT ESC ? With front panel With internal batteries For external batteries Rear view 2 Smart-UPS® ISX 30-40 kVA, 400V Operation 990-2820A
System Components Opening front and rear doors The UPS has a lock mechanism on the front and rear doors. The key is provided with the manual for the Network Management Card. To open the front door, pull out the lower end of the handle and turn it clockwise to a horizontal position to open the front door. To open the rear door, pull out the lower end of the handle and turn it counterclockwise to a horizontal position to open the rear door.
Overview – System Components User interface (front) ! Output Pwr Zone Probe 10/100Base-T Reset 10/100 AP9619 Network Management Card EM Network Management Card with Temperature Sensor: used for remote system control and monitoring, e-mail notifications etc. For configuration and use, refer to the separate user manual – Network Management Card with Environmental Monitor – shipped with the UPS.
User interface area (rear) The Power Distribution Unit is installed behind the rear doors of the UPS. Battery Module One Battery Module consists of 4 Battery Units.
The Display Caution The display provides access to more functions than described in this manual. In order to avoid unwanted load impacts these functions should not be accessed without the assistance of APC Customer Support. For APC Worldwide Customer Support, refer to rear cover of this manual. Four Light Emitting Diode (LED) indicators report the operational status of the UPS.
Overview – The Display Menu tree The menu tree provides a quick overview of the user interface functions. If you get beyond the functions described in the menu tree, do not proceed. Press ESC to go back.
Overview – The Display Basic display navigation principles All illustrated display screens are examples only! Note On the display, press ESC until you get to the Overview Screen, which provides you with basic system status information. Press UP, DOWN arrows to navigate with the selector arrow and view all sub-menu screens. Chrg 100% Load 000% 230Vin 000Vout 50Hz Runtime: 0hr 0m Overview Screen Press ENTER to open the Main Menu screen. From here, you command, configure, and monitor the system.
Overview – The Display Switch load ON. 1. From the Main Menu, select Control and press ENTER 2. Use UP/DOWN key to navigate to Turn Load ON, and press ENTER 3. Select YES, Turn Load ON Switch into bypass. 1. From the Main Menu, select Control and press ENTER 2. Use UP/DOWN key to navigate to UPS into bypass and press ENTER 3. Use UP/DOWN key to navigate to YES, UPS into bypass, and press ENTER Switch out of bypass. 1. From the Main Menu, select Control and press ENTER 2.
Overview – The Display Alarm thresholds. Load: An alarm will be set when the load is above the threshold level. Runtime: An alarm will be set when the runtime is below the threshold level. Clock set-up From the Setup screen on the Main Menu, you can change the date and the clock setting. From the Settings screen, select Clock, and press ENTER. A date and a time line will appear. Control Status Setup Logging Display Diags Help Main Menu Time.
Overview – The Display 24-Sep 15:06:48 #15 Mains out of Range On Line =================== Logging Screen (example) The top line indicates date, time and event number. Lines 2, 3 and 4 are part of the event list. To view the entire list, use UP/DOWN arrows to navigate. For a detailed description of a particular event, position the arrow, and press ENTER. View statistics (submenu under Logging).
Overview – The Display Alarm threshold If the load level exceeds the preprogrammed threshold, the UPS will display a warning. Example: Alarm Thresholds Load: 20.0 kVA Runtime: 0 hr 0 min Alarm Threshold Screen To change the Alarm Thresholds: 1. Select Setup from the Main Menu 2. Select Alarms from the Setup Menu 3. Press ESC to return to the Main Menu Display setup From the Display Setup screen, you can select your display Language, Contrast, and Beeper functions.
Overview – The Display To change the beeper setup, select Beep at and press ENTER. You now have the following options: • Never: If you select this setting, the Beeper will be active at internal UPS errors only. • PwrFail+30: If you select this setting, the Beeper will be active at Internal UPS errors and at mains or bypass errors. The Beeper will only sound if the fault has been present for more than 30 seconds.
Operation Operation Modes The UPS has four different operation modes. If the installation includes a Maintenance Bypass Panel, bypass mode and test mode will also be available. Normal operation During normal operation, the UPS converts utility power to conditioned power for the connected load. Battery operation During battery operation, the UPS provides power to the connected load from its internal and (if applicable) external batteries for a finite period.
Operation Procedures Turn into mechanical bypass using the Mechanical Bypass Lever The load is not protected by the UPS when the internal mechanical bypass system is active, and, the power is not conditioned. Caution If the UPS is running and controllable through the display, carry out steps 1 through 5. If not, go directly to step 4.
Operation – Operation Procedures Turn into normal operation (from mechanical bypass operation) Caution Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults. Call APC Customer Support (see rear cover of this manual) before switching back to normal operation. Verify the presence of utility supply. The UPS will start up and perform a self test (see Restart Procedure).
Configuration Connection of Load to the PDU Connecting load to the PDUs Note Connect the load evenly between the 3 phases to avoid overloading one particular single phase. The total output capacity of the PDU is approximately twice the output capability of the UPS, meaning that the UPS would be over-loaded if all outlets were loaded to their rating. Load status on the individual phases can be found through the UPS display or through the web interface.
Configuration – Connection of Load to the PDU Connecting 3-phase load to PDU II Set the applicable breaker set to the OFF position. Guide the load cable down through the top hole. OFF OFF OFF OFF OFF OFF OFF 1 OFF 1 Lift up the receptacle cover and connect the load to the CEE 32A outlet. Set the breaker set to the ON position. Connecting 1-phase load to PDU II OFF OFF Set the applicable breaker to the OFF position.
Configuration – Connection of Load to the PDU Disconnecting load from the PDU(s) To disconnect the load, set the applicable breaker(s) to the OFF position. PDU output breaker ratings Nominal breaker rating Rear of unit Ambient temperature in front of unit ºC 16 32 40 50 Free exhaust 20 16 32 40 50 Free exhaust 30 14.4 30.4 38 47.5 Free exhaust 40 12.8 27.2 34 42.5 Hot aisle containment 25 14.4 30.4 38 47.
Parts Replacement Read Safety Sheet 990-2822 prior to replacing parts (available in the Documentation Storage Area). Warning How to determine if you need a replacement part To determine if you need a replacement part, contact APC Customer Support and follow the procedure below so that the APC Customer Support representative can assist you promptly. 1. In the event of a module failure the display interface my show additional “fault list” screens.
Configuration – Parts Replacement Battery Module APC Part No. 1 Battery Module (4 batteries) SYBT4 Network Management Card and Temperature/humidity Sensor APC Part No. Network Management Card with temperature sensor AP9619 Temperature/humidity Sensor AP9512THBLK How to remove Battery Modules Two people to lift a component weighing between 18 – 32 kg. Follow the below procedures if you need to change or add a Battery Module, e.g.
Configuration – Parts Replacement To release the battery from the lock mechanism, one person gently pushes the battery upwards again and pulls it out, while the other person supports the battery. How to install a Battery Module If additional batteries are needed for extra run-time, or if you install battery replacement modules etc., follow the below procedure: Caution Wait until you are ready to power up the system before installing Battery Modules in the UPS.
Configuration – Parts Replacement How to replace a Network Management Card ! Output Pwr Zone Probe ! Output Pwr 10/100Base-T Zone Probe 10/100Base-T Reset Reset 10/100 AP9619 Network Management Card 10/100 EM AP9619 Network Management Card EM Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Serial: Model: BATTERY UNIT Loosen the 2 torx screws (one each side of the card). Carefully pull out the card. Install the new card.
Troubleshooting This section lists the status and alarm messages that the UPS might display. The messages are listed in alphabetical order, and a suggested corrective action is listed with each alarm message to help you troubleshoot problems. Display messages 24 Display message Meaning Corrective action Automatic Self Test Started. The UPS has started pre-programmed battery test. No corrective action necessary. Batt Temperature Exceeded Upper Limit.
Troubleshooting – Parts Replacement Display message Meaning Corrective action Load Is No Longer Above Alarm Threshold. The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased. No corrective action necessary. Load Power Is Above Alarm Limit. The load has exceeded the userspecified load alarm threshold. Option 1: Use the display interface to raise the alarm threshold. Option 2: Reduce the load.
Troubleshooting – Parts Replacement Display message Meaning Corrective action System Failure Detected by Surveillance. The system has detected an internal error. Check for other alarms and contact APC customer support if problem persists. System Start Up Configuration Failed. System configuration error. Unable to determine system voltage and/or Enclosure size. Check for other alarms and contact APC customer support if problem persists. System Not Synchronized to Bypass.
Restart Start-up is included with the UPS, and the start-up procedure described here is only applicable if the UPS requires a subsequent start-up. Note Power application Only trained personnel familiar with the construction and the equipment may carry out the restart procedure. Warning Set the utility breaker to the ON position. If your installation includes an XR Battery Enclosure (SUVTBXR2B6/SUVTBXR6B6) with a DC disconnect switch, set the DC disconnect switch to the ON position.
Restart – Parts Replacement Voltage confirmation At the restart, the display will prompt you through the following screens: Confirm Voltage Use 400V Yes, use 400V No, select another When the Confirm Voltage prompt appears on the screen, select desired voltage and press ENTER. Apply load? Yes No When the prompt Apply load appears, select Yes if you want the UPS to provide a load output now. (If you do not want a UPS load output at this point, select No).
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.
