Symmetra® LX Operations Guide For use with Symmetra LX UPS Models: 200 V, 4–8 kVA 208/240 V, 4–8 kVA 220/230/240 V, 4–8 kVA 200 V, 4–16 kVA 208/240 V, 4–16 kVA 220/230/240 V, 4–16 kVA Symmetra LX Rack-mount UPS Symmetra LX Rack-mount Extended Run Symmetra LX Tower UPS Symmetra LX Tower Extended Run 990-1546A-001 06/2005
TABLE OF CONTENTS Chapter 1: Overview ................................................................................................................... 1 PowerView .............................................................................................................................................................1 Keys and Indicators................................................................................................................................................1 Navigation ..........
CHAPTER 1: OVERVIEW Overview This manual provides an overview of operations for the Symmetra® LX and Extended Run Cabinet, including detailed explanations of monitoring, control, and configuration through the PowerView user interface. Illustrations are representative. Your unit and configuration, including components and optional APC equipment, may vary from those depicted in this document. Manuals may be accessed through the APC Web site, www.apc.com.
CHAPTER 1: OVERVIEW Navigation Keys ? ESC + ? + Name Sound Function Help Short beep Opens context-sensitive help. Enter Short beep Opens the selected menu item or setting. Escape + Help + Enter Two short beeps When pressed simultaneously for about one second, resets the PowerView RM interface. One long beep When pressed simultaneously for about three seconds, puts the interface in programming mode for installing new language program files.
CHAPTER 2: BASIC COMMANDS Basic Commands Supply Power to the UPS This procedure supplies power to the Symmetra LX and does not supply power to the equipment connected to the UPS. 1. Turn ON the AC utility power to the UPS 2. Switch ON the circuit breakers for all connected equipment. a. If connected equipment is hardwired, check that the output circuit breakers in the distribution panel are turned ON. b.
CHAPTER 2: BASIC COMMANDS Set the Correct Output Voltage 1. Press the ‘Esc’ button until the Main Menu appears. Use the up and down arrow keys to choose ‘Setup’, and ENTER to select. Control Status >Setup Accessories 2. Use the arrow keys and ENTER to select ‘Other’. Settings: Shutdown Defaults Output Freq 3. Logging Display Diags Help Alarms Bypass Copy >Other If the output voltage is not correct for your application, use the arrow keys, and ENTER to select ‘Output’.
CHAPTER 2: BASIC COMMANDS 5. In approximately 90 seconds, the green Load On indicator will illuminate and this message will appear. UPS LOAD IS ON Press any key… Turn Off UPS Output Power and Load Equipment 1. Press ‘Esc’ until the Main Menu appears. >Control Status Setup Accessories 2. Logging Display Diags Help Scroll down and select the ‘Turn UPS Output Off’ command. Graceful Turn Off Start Runtime Cal >Turn UPS Output Off 3. Confirm choice by selecting ‘YES’.
CHAPTER 2: BASIC COMMANDS Command Bypass Command Bypass requires utilization of the commands on the PowerView display. This mode is used to bypass the UPS electronics and directly supply power to the load. Follow the steps below to directly connect the output power of the UPS to the branch circuit (mains) using the command bypass mode. 1. Use ‘Esc’ to view the Main Menu, and select ‘Control’. >Control Status Setup Accessories 2.
CHAPTER 2: BASIC COMMANDS Language Setting The factory default language of the user interface is English. You can change the language by downloading new firmware into the PowerView. French, German, Italian, and Spanish are available on the enclosed CD. Visit the APC web site at http://www.apc.com for multilingual product documentation and firmware language support. Illustrations are representative. Your configuration may be different from the models shown in this procedure.
CHAPTER 2: BASIC COMMANDS Language Setting (continued) 6. Locate the language program file to be downloaded into the UPS. See the APC website at http://www.apc.com/support and download the desired language. 7. Place the PowerView in programming mode simultaneously pressing the three keys on the right (‘Esc’, ‘Help’, and ‘ENTER’) for approximately three seconds, until the PowerView emits a long beep. • The LCD will display the Programming screen.
CHAPTER 3: MENU COMMANDS Menu Commands The following sections describe the details of each command. Commands are organized according to the menu hierarchy in the PowerView. Accessories Menu The Accessories Menu allows you to monitor APC accessories if they are installed. The PowerView must be connected to the computer interface port at the back of the UPS frame in order to monitor internal accessories. Control Menu Use the Control Menu and its submenus to control power flows to and from the UPS.
CHAPTER 3: MENU COMMANDS Display Menu The Display Menu allows the user to customize the PowerView display. Display Date/Time Function Sets the correct date and time. Options Date: dd-mmm-yyyy Ex:11-Aug-2003 Time: hh:mm:ss Ex: 21:36:10 Password Password Protects against unauthorized configuration changes. Valid characters include: A–Z, or 0–9 Sets a password. Type ‘_’ to complete. Timeout Sets the inactivity timer. Invalidate Puts password into effect.
CHAPTER 3: MENU COMMANDS Diagnostics Menu The Diagnostics Menu provides useful information for troubleshooting. Menu Item Function Fault and Diagnostics Displays current system fault and diagnostic information of that fault. (Main) Intelligence Module Displays detailed intelligence module status and information. Redundant Intelligence Module Displays detailed redundant intelligence module status and information. Power Modules Displays detailed power module status and information.
CHAPTER 3: MENU COMMANDS Logging Menu (continued) Menu Item List Event Groups Function Lists the specific events in each group. Power Events UPS Control Events User Activities UPS Fault Events Measure UPS Events Clear Log Clears the view log. Does not clear the active event lists. Status Menu The Status Menu displays load, battery/power module, voltage, and electrical current information. Menu Item Function Ø Vin Vout Iout Displays input voltage(s), output voltage(s), and output current information.
CHAPTER 3: MENU COMMANDS Setup Menu The Setup Menu allows the user to customize the UPS functionality. Menu Item Function Options Sets the shutdown parameters in the event of a utility power failure. None Low Batt(ery) Dur(ation) Sets the number of minutes an audible alarm sounds before the UPS shuts down due to battery exhaustion.
CHAPTER 3: MENU COMMANDS Setup Menu (continued) Menu Item Alarms Function Options Sets the alarm thresholds. None Redundancy An audible alarm sounds if the redundancy falls below this level. 0 (default), 1, or 2 Load An audible alarm sounds when the load exceeds this limit. (Upper value is limited by the maximum power of the UPS.) Never (default), 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, or 12 kVA Runtime An audible alarm sounds if the available runtime falls below this level (Hours:min).
CHAPTER 4: TROUBLESHOOTING Troubleshooting The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, the reason for the message, and the appropriate corrective action. Contact APC Technical Support Staff for assistance with complex UPS problems. Refer to the APC Web site at http://www.apc.com for a location near you. Messages may occur simultaneously.
CHAPTER 4: TROUBLESHOOTING Condition Start-Up (continued) PowerView Message AC adequate for UPS but not for bypass. Corrective Action The UPS will function on-line with the input voltage. But, in the event that bypass is required, the input voltage is not adequate to power the load equipment. Option 1: Improve the incoming voltage. Input voltage is not adequate to start the UPS. If start-up continues, the UPS will function from battery.
CHAPTER 4: TROUBLESHOOTING Condition General Status (continued) PowerView Message Reason Redundancy Restored. Power module redundancy loss occurred and was restored. Additional modules have been installed or the load has been reduced. Load is No Longer above Alarm Threshold. The load exceeded the load alarm threshold. The situation has been corrected by a load decrease or threshold increase. Min Runtime restored. The system runtime dropped below the configured minimum runtime and was restored.
CHAPTER 4: TROUBLESHOOTING Condition Threshold Alarm (continued) PowerView Message Redundancy is below alarm threshold. Runtime is below alarm threshold. Reason Corrective Action Actual power module redundancy has fallen below the user-specified redundancy alarm threshold. The power module(s) failed or the load has increased. Option 1: If possible, install additional power modules. The predicted runtime is lower than the user-specified for the minimum runtime alarm threshold.
CHAPTER 4: TROUBLESHOOTING Condition General Fault PowerView Message On Battery. Reason Corrective Action The UPS is in the on-battery mode. The battery modules are being discharged. No corrective action is necessary. Need Bat Replacement. One or more battery modules are in need of replacement. Refer to module replacement procedure. UPS Fault. A fault has occurred in a power module. The UPS Fault message always occurs when there is a bad power module failure message.
CHAPTER 4: TROUBLESHOOTING Condition General Fault (continued) PowerView Message Input circuit breaker tripped open. Reason The input circuit breaker on the UPS tripped open. Input voltage is disconnected from the UPS. Corrective Action Option 1: If this occurs in conjunction with an overload condition, decrease the load and reset the breaker. Option 2: If no overload condition exists, reset the breaker. If the breaker trips open again, call contract service provider or APC Technical Support.
CHAPTER 5: SERVICE Service If the UPS requires service, do not return it to the dealer. Follow these steps: 1. Review the problems discussed in the Troubleshooting chapter to eliminate common problems. 2. Verify that the circuit breakers have not tripped. A tripped circuit breaker is the most common UPS problem. 3. If the problem persists, call customer service or visit the APC Web site at http://www.apc.com . • Note the model number of the UPS, the serial number, and the date purchased.
