APC Symmetra RM 4–12 kVA UPS Installation Manual English 990-7810B, August 2002
TABLE OF CONTENTS Chapter 1: Safety and General Information........................................................
TABLE OF CONTENTS Chapter 4: Installation.....................................................................................
CHAPTER 1: SAFETY AND GENERAL INFORMATION Save These Instructions This Safety section contains important instructions that must be followed during installation and maintenance of APC equipment. Conventions Used in this Manual The following symbols are used throughout this manual. Carefully read all information boxes and abide by the instructions. The WARNING sign denotes a serious hazard.
CHAPTER 1: SAFETY AND GENERAL INFORMATION Deenergizing Safety The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit (mains). Before installing or servicing the equipment, ensure that the system enable switch and input circuit breaker are set to stand-by (OFF), that internal battery modules are removed, that external extended run batteries are disconnected and the branch circuit (mains) is disconnected.
CHAPTER 1: SAFETY AND GENERAL INFORMATION Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and battery recycling. If returning used batteries to APC for recycling, ship used batteries in the battery replacement packing material. PowerStruXure Type A Systems If your UPS is installed in a PowerStruXure Type A system, contact your APC representative or visit http://www.apc.
CHAPTER 1: SAFETY AND GENERAL INFORMATION Regulatory Agency Approvals Countries North America and 208V Countries Europe and 230V Countries Japan and 200 V Countries LISTED 42C2 E96563 LR63938 N 394 LISTED 42C2 E96563 Declaration of Conformity (Europe and 230 V Countries) 4
CHAPTER 1: SAFETY AND GENERAL INFORMATION Life Support Policy As a general policy, American Power Conversion (APC) does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to significantly affect its safety or effectiveness. APC does not recommend the use of any of its products in direct patient care.
CHAPTER 1: SAFETY AND GENERAL INFORMATION 6
CHAPTER 2: BASICS About Your UPS The Symmetra RM is a high-performance, uninterruptible power system (UPS) in a “power array” configuration. It is designed to power high availability servers and other sensitive electronic equipment. The UPS provides conditioned, reliable AC power to connected equipment, and provides protection from power blackouts, brownouts, swells, sags, surges, and interference.
CHAPTER 2: BASICS Table 3: Optional Accessories Model Number Power Distribution Options Extended Run Options Description North America and 208/240V (Ø- Ø -G) Europe and 230V (Ø- N -G) SYTF2 208 Vac to 120 Vac, 5 kVA step-down transformer with (2) 15-amp circuits and (4) 5-20R T-slots SYTF2J 200 Vac to 100 Vac, 3.
CHAPTER 2: BASICS Product Overview Front View Component Identification Power Module(s) : Each module can provide up to 4 kVA/2.8 KW power. The UPS frame can support up to four power modules. Main Intelligence Module : The Main Intelligence Module (MIM) performs all monitoring, control, and communication functions for the UPS. Redundant Intelligence Module : The Redundant Intelligence Module (RIM) provides backup in the event of a MIM failure.
CHAPTER 2: BASICS Rear View Component Identification System Fan : The system fan provides cooling for frame components. Communications Card : Provides serial interface port for remote management and communications to extended run battery cabinets. Accessory Ports : Two accessory ports are provided for optional SmartSlot accessories. A Web/SNMP management card for accessing data via a network is preinstalled.
CHAPTER 2: BASICS System Block Diagram Accessory Cards DB9 COM Port PowerView Display External Battery Frame COM COM Card Battery Module 120 VDC Battery Monitor Bus MIM Power Module Battery Module 120 VDC Power Module Battery Module 120 VDC Power Module Power Module Battery Module 120 VDC Automatic Bypass External Battery Power AC in 155 to 276 VAC RIM Input Circuit Breaker Backfeed Relay Manual Bypass 11
CHAPTER 2: BASICS 12
CHAPTER 3: SITE PREPARATION Reminder Checklist Purchase of System Have you ... 1. determined your load power and runtime requirements? 2. purchased redundant power and battery module if desired? 3. evaluated and selected a service plan? Refer to http://www.apc.com/products/symmetra_rm for answers to these and other questions. Site Preparation Have you ... 1. determined where to install your UPS and ensured that enough rack space is available? 2.
CHAPTER 3: SITE PREPARATION Shipping & Receiving The UPS and modular components are shipped on one or more pallets, depending on the configuration. The frame is installed first and then modular components are installed within the frame. Weights and Measurements Length Inches (cm) Width Inches (cm) Height Inches (cm) Weight lbs (kg) Chassis* 27.8 (70.6) 18.9 (48.0) 26.1 (66.3) 185.0 (84.1) Power module 23.4 (59.4) 10.0 (25.4) 5.2 (13.2) 29.0 (13.2) Battery module 23.5 (59.7) 6.6 (16.8) 5.
CHAPTER 3: SITE PREPARATION Installation Requirements When selecting a location for the UPS, consider the following: Physical Requirements Standard Installation (4-post rack) • • • • Standard 19 in. (46.5 cm) rack At least 800 mm deep 15U rack space Recommended installation is in the bottom of the rack, due to its weight of up to 600 lbs (273 kg), depending on the configuration.
CHAPTER 3: SITE PREPARATION Electrical Requirements The following provides guidance for planning the electrical installation. Check local and national codes. A qualified electrician may be required.
CHAPTER 4: INSTALLATION Unpacking The UPS and accompanying components is packaged in a robust shipping carton. Carefully remove the package contents. The UPS and modular components are shipped on one or more pallets, depending on the configuration. The packaging is recyclable; save it for reuse or dispose of it properly. Inspection Inspect the equipment upon receipt. APC has designed robust packaging for your product. However, accidents and damage may occur during shipment.
CHAPTER 4: INSTALLATION 1. Remove the bolts securing the shipping brackets to the pallet. 2. Use the metal brackets (contained in the mounting rail kit) to attach the cart to the pallet.
CHAPTER 4: INSTALLATION 3. Transfer the UPS to the cart. Two people are required to lift, move, or install the UPS due to its weight. • • Slide the UPS onto the cart. • Remove the metal brackets from the cart and pallet. Once the UPS is on the cart, pull the cart away from the pallet. 4. Move the UPS on its cart to the front of the equipment rack where it will be installed. 1. Install the clip nuts in the rack as shown.
CHAPTER 4: INSTALLATION 2. Assemble the rails as shown. 3. Install the rails in the rack.
CHAPTER 4: INSTALLATION 4. Slide the UPS frame into the rack. Two people are required to lift, move, and install the UPS due to its weight. 5. 21 Secure the UPS frame in the rack.
CHAPTER 4: INSTALLATION Wiring the UPS • Verify that all branch circuit (mains) and low voltage (control) circuits are de-energized, and locked out before installing cables or making connections, whether in the junction box or to the UPS. • Verify that the battery modules are not installed in the UPS. Do not install battery modules until you are ready to power up the UPS. Batteries can be permanently damaged if loaded prematurely. • • • • Check national and local codes before wiring.
CHAPTER 4: INSTALLATION 3. Remove the input-wiring access panels . 4. Remove the input and output (if applicable) knockouts . 5. Ensure that the battery jumper is installed between the terminal blocks . The battery jumper is used to disconnect batteries during shipment, if the battery modules are shipped installed. 6. Attach input and if applicable, output conduit and feed the wire through the holes on the wiring panel. 7. Connect the wires to the terminal block . 8.
CHAPTER 4: INSTALLATION 12. If required, connect the Remote Emergency Power Off (REPO) circuit. Check national and local codes before wiring. The output power can be disabled in an emergency by closing a switch connected to the REPO. You must physically reset the system enable switch on the front of the UPS to restart the unit. • The REPO circuit is considered a Class 2 (UL and CSA standards) and SELV (IEC standard) circuit. • Class 2 Circuit: Used in North America by UL and CSA.
CHAPTER 4: INSTALLATION Completing the Installation 1. Install all power modules. Power modules can be installed in any slot on the left side of the UPS. • • Slide the power module into the frame. Slide the latch up and tighten the captive screw . Two people are required to lift, move, install, or remove battery modules due to its weight. Do not install battery modules until you are ready to power up the UPS. Batteries can be permanently damaged if loaded prematurely. 2.
CHAPTER 4: INSTALLATION Blank cover plates must be installed over slots that do not contain battery or power modules. 3. Install the bezels . 4. Install the PowerView Display . 5. • Connect the cable to the Main Intelligence Module (MIM). • Align the tabs on the sides of the bezel with the slots on the front of the UPS frame and gently snap it into place. Install and connect any Smart Slot accessory in the appropriate accessory port . See the APC website at http://www.apc.
CHAPTER 4: INSTALLATION Connecting Load Equipment to the UPS SYPD3 (200/208/240 V) SYPD4 (220/230/240 V) 27 1. Plug all load equipment into PDU receptacles . 2. Ensure that all PDU circuit breakers are turned ON. Refer to Table 2 on page 8 for additional information.
CHAPTER 4: INSTALLATION Final Installation Checklist Turn OFF or disconnect the load equipment. Verify the Input Voltage Selection switch setting. Ensure that the system is securely mounted in rack. Ensure that all modules (power, battery, and intelligence) are fully installed. Check that the PowerView is connected to the Main Intelligence Module (MIM). Verify that branch circuit (mains) voltage is properly connected to the terminal block. Ensure that the input cord is connected.
CHAPTER 4: INSTALLATION Post Installation Procedures This section contains information on how to replace battery, power, and intelligence modules. Replacing Battery Modules Two people are required to lift, move, install, or remove battery modules due to its weight. 1. Loosen the captive screw and slide the latch down. 2. Slide the battery module until the safety interlock engages. 3. Depress the safety interlock and lift the module out. 4. Slide the new battery module into the frame. 5.
CHAPTER 4: INSTALLATION Replacing Intelligence Modules 30 1. Loosen captive retaining screws . 2. While holding retaining latch, remove the Main Intelligence Module (MIM) or Redundant Intelligence Module (RIM) 3. Slide new MIM or RIM module into the frame. 4. Tighten the captive retaining screws .
CHAPTER 5: SPECIFICATIONS Technical Reference This section contains operation, input, output, physical, and compliance specifications for the UPS.
CHAPTER 5: SPECIFICATIONS Output Specifications Nominal Output Voltage 200, 208, 220, 230, 240 Vac; 50 or 60 Hz, 1 phase, 3 wire Output Power kVA 4 – 16 kVA Output Power kW 2.8 – 11.
APC Symmetra RM 2–6 and 4–12 kVA UPS Operation Manual English 990-7810B, August 2002
TABLE OF CONTENTS APC Contact Numbers and Support Visit the APC Web site for contact numbers and support at http://www.apc.com/support. Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and battery recycling. If returning used batteries to APC for recycling, ship used batteries in the battery replacement packing material. Chapter 1: Overview ...........................................................
TABLE OF CONTENTS
CHAPTER 1: OVERVIEW PowerView This manual contains information on how to operate the UPS using the PowerView user interface. PowerView provides the ability to control, configure, and monitor the UPS. Figure 1: Typical PowerView Display Navigation Eight (8) PowerView menus allow you to perform functions and commands. Menu Description Control Provides power control commands, such as Load ON and Load OFF.
CHAPTER 1: OVERVIEW Functions PowerView includes an alphanumeric display, navigation keys, status indicators and an audible alarm. The tables below describe the status indicators and how to navigate between PowerView menus. Figure 2: Display Panel Status Indicator Color Status LOAD ON Green The UPS is supplying power to the load. It may be operating in any one of the following modes: On-Line, On-Battery, Command-Bypass, or Maintenance.
CHAPTER 2: GETTING STARTED Turning on the UPS Follow the steps below to turn ON the UPS. PowerView RM Rev: A English Please wait... 1. Ensure that branch (mains) power is supplied to the system. 2. Ensure that the input circuit breaker on the UPS is turned ON. 3. Turn the System Enable switch ON. The Startup screen appears on the LCD. After initialization, the Monitoring Screen appears, providing a concise view of key operating parameters.
CHAPTER 2: GETTING STARTED Powering Up the Load Equipment Follow the steps below to turn ON the output of the UPS and power the load equipment. >Control Logging Status Display Setup Diags Accessories Help 1. Use ‘ESC’ to view to Main Menu , and then select CONTROL. 2. Select the TURN LOAD ON command. 3. Confirm choice by selecting YES . 4. You will hear some clicking sounds and see message . 5.
CHAPTER 2: GETTING STARTED Powering Down the Load Equipment Follow the steps below to turn OFF the output of the UPS and power down the load equipment. >Control Logging Status Display Setup Diags Accessories Help 1. Use ‘ESC’ to view to Main Menu , and then select CONTROL. 2. Select the TURN LOAD OFF command. 3. Confirm choice by selecting YES . 4. You will hear some clicking sounds and see message . 5.
CHAPTER 2: GETTING STARTED Bypass Operation In addition to the automatic bypass, a maintenance bypass switch is provided with the UPS. Placing this switch in bypass mode connects the load equipment to the branch circuit, even if the UPS is turned OFF. When using the maintenance bypass, the input circuit breaker must be ON, or power will not be supplied to the Load screen. Follow the steps below to connect directly to the branch circuit (mains) via the automatic bypass.
CHAPTER 2: GETTING STARTED Language Setting The factory default language of the user interface is English. You can change the language by downloading new firmware into the PowerView. French, German, Italian, and Spanish are available on the enclosed CD. Visit the APC web site at http://www.apc.com for multilingual product documentation and firmware language support. To change the user interface language, perform the following steps. Figure 3: Shown connected to Symmetra RM 2-6 kVA 7 1.
CHAPTER 2: GETTING STARTED 3. Connect the programming cable (included, APC part number 940-0082) between the PowerView and the UPS cable. • Attach the RJ-45 connector to the port on the rear of the PowerView. • Connect the female DB-9 connector of the programming cable to a serial port on the computer. The downloading computer must have access to the files on the CD provided either with the UPS or to the APC Web site (http://www.apc.com).
CHAPTER 2: GETTING STARTED 6. Figure 5: Shown connected to Symmetra RM 2-6 kVA Start HyperTerminal or another terminal emulation program on the computer. • Set the communication parameters to 8 bits, no parity, no flow control, 1 stop bit, and 19,200 bps. • After establishing a connection, use the Xmodem protocol to transfer the language program file from the CD or your download folder to PowerView.
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CHAPTER 3: MENU COMMANDS Command Reference The following sections describe the details of each command. Commands are organized according to the menu hierarchy in the PowerView. Accessories Menu The Accessories menu allows you to monitor APC accessories if they are installed. Note that the PowerView must be connected to the computer interface port at the back of the UPS frame in order to monitor internal accessories.
CHAPTER 3: MENU COMMANDS Display Menu The Display menu lets the user customize the PowerView display. Display Function Date/Time Sets the correct date and time. Password Protects against unauthorized configuration changes. Options dd:mmm:yyyy Password Sets a password. Valid characters include: A–Z, or 0–9; type ‘_’ to complete. Timeout Sets the inactivity timer. 1, 2, 5, 10(default); 30 minutes; 1, 2, or 4 Hours; or Forever Invalidate Puts password into effect.
CHAPTER 3: MENU COMMANDS Diagnostics Menu The Diagnostics menu provides information for use in troubleshooting. Menu Item Function Fault and Diagnostics Displays current system fault and diagnostic information of that fault. (Main) Intelligence Module Displays detailed intelligence module status and information. Redundant Intelligence Module Displays detailed redundant intelligence module status and information. Power Modules Displays detailed power module status and information.
CHAPTER 3: MENU COMMANDS Logging Menu (continued) Menu Item List Event Groups Function Lists the specific events in each group. Power Events UPS Control Events User Activities UPS Fault Events MeasureUPS Events Clear Log Clears the view log. Does not clear the active event lists. Status Menu The Status menu displays information regarding load, battery and power modules, voltage, and electrical current.
CHAPTER 3: MENU COMMANDS Setup Menu The Setup menu lets the user customize the UPS functionality. Menu Item Function Options Sets the shutdown parameters in the event of a utility power failure. None Low Batt(ery) Dur(ation) Sets the number of minutes an audible alarm sounds before the UPS shuts down due to battery exhaustion.
CHAPTER 3: MENU COMMANDS Setup Menu (continued) Menu Item Alarms Function Options Sets the alarm thresholds. None Redundancy An audible alarm sounds if the redundancy falls below this level. 0(default), 1, or 2 Load An audible alarm sounds when the load exceeds this limit. (Upper value is limited by the maximum power of the UPS.) Never(default), 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, or 12 kVA Runtime An audible alarm sounds if the available runtime falls below this level (Hours:min).
CHAPTER 4: MESSAGES Troubleshooting The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, what each means, and an appropriate corrective action. Contact APC Technical Support Staff for assistance with complex UPS problems. Refer to the APC Web site at http://www.apc.com/support for a location near you. More than one of these messages may occur at one time.
CHAPTER 4: MESSAGES PowerView Message Start-Up (continued) AC adequate for UPS but not for bypass. Low/No AC input, startup on battery. Meaning Corrective Action The UPS will function on-line with the input voltage, but in the event that bypass is required, the input voltage is not adequate to power the load equipment. Option 1: Improve the incoming voltage. Input voltage is not adequate to start the UPS. If startup proceeds, the UPS will function from battery.
CHAPTER 4: MESSAGES PowerView Message General Status (continued) Meaning Redundancy Restored. Power module redundancy loss occurred and was restored. Either additional modules have been installed or the load has been reduced. Load is No Longer above Alarm Threshold. The load exceeded the load alarm threshold. The situation has been corrected because either the load decreased or the threshold was increased. Min Runtime restored.
CHAPTER 4: MESSAGES PowerView Message Threshold Alarm (continued) Redundancy is below alarm threshold. Meaning Actual power module redundancy has fallen below the user specified redundancy alarm threshold. Either power module(s) failed or the load has increased. Corrective Action Option 1: If possible, install additional power modules. Option 2: Decrease the load. Option 3: Use the PowerView to decrease the redundancy alarm threshold. (Startup>Setup>Alarms> Redundancy) Runtime is below alarm threshold.
CHAPTER 4: MESSAGES PowerView Message General Fault On Battery. Meaning The UPS is in the on-battery mode. The battery modules are being discharged. Corrective Action No corrective action is necessary. Note: Runtime is limited in duration. Prepare to shutdown the UPS and the load equipment, or restore incoming voltage. Need Bat Replacement. One or more battery modules are in need of replacement. Refer to module replacement procedure. UPS Fault. A fault occurred in a power module.
CHAPTER 4: MESSAGES PowerView Message General Fault (continued) Input circuit breaker tripped open. Meaning The input circuit breaker on the UPS tripped open. Input voltage is disconnected to the UPS. Corrective Action Option 1: If this occurs in conjunction with an overload condition, decrease the load and reset the breaker. Option 2: If no overload condition exists, reset breaker. If it trips open again, call your contract service provider or APC Technical Support. System level fan failed.
CHAPTER 5: MAINTENANCE Service If the UPS requires service, do not return it to the dealer! Follow these steps: 1. Review the problems discussed in the Messages chapter to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem! 3. If the problem persists, call customer service or visit the APC Internet Website at http://www.apc.com/support. • Note the model number of the UPS, the serial number, and the date purchased.
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