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Schneider Electric Services www.apc.com 29 June 2018
Extended Warranty Service Pack
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Extended Warranty
Service
1.0 Executive Summary
The Extended Warranty Service Pack provides peace of mind and product failure protection
beyond the original factory warranty period. Once the standard factory warranty for your UPS or
accessory expires, should your product fail, you expose yourself to potential loss of power
protection and costly out of pocket expenses for repairs.
With the purchase of the Schneider Electric Extended Warranty Service Pack, you will experience a
seamless extension of the standard factory warranty by one to three years, depending on Service
Pack purchase. The Extended Warranty Service Pack provides repair or replacement of your
product and even covers your battery.
The Extended Warranty Service Pack online registrants receive many benefits, such as 24 X 7
Schneider Electric Customer Service support, a dedicated Service Pack toll free number,
professional priority call handling, and next business day shipment.
The Extended Warranty Service Pack can be purchased at anytime during the original factory
warranty period of the product and can provide you with up to six years of maximum coverage
(depending on the product factory warranty).
2.0 Features & Benefits
Features
Benefits
One or Three Years of additional
product failure coverage
Provides peace of mind and complete factory warranty protection for
up to six years.
Dedicated 24 X 7 Customer
Service Support with Toll Free
Call-in Telephone Number*
Service Pack customers are provided with a dedicated toll-free
number and priority call handling. Calls are handled 24hours a day,
7 days a week by call center professionals.
* Not available in all locations, please contact your local Schneider
Electric service sales representative.
Service Warranty Certificate
E-mail Service Entitlement Certificate provides a detailed record of
the service registration, along with the service expiration date.
Warranty Duration Options
The One Year protection option offers the lowest cost solution, while
the Three-Year option offers the best value solution.
EcoStruxure IT App
Instant information on connected devices, live sensor data and
alarms available on your mobile.

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