User guide

3
Technical Support
You can contact Apex PC Solutions Technical Support at:
800 861-5858 Monday through Friday between 7 am and 6 pm
Pacific Time
888 346-4564 Weekdays between 6 pm and 7 am Pacific Time and
24 hours on Saturday and Sunday
[e-mail]
Please provide the following information to Apex PC Technical Support:
Unit model number and serial number.
Make and model of keyboard and mouse attached to the unit.
Make and model of computers used.
Name and version of operating systems used.
■ Note
Apex PC Solutions will not accept any returned materials without first issuing a
return material authorization number. Please call technical support for details.
■ Note
Apex ships the ViewPoint system in packaging designed
to protect the system during shipping and handling.
We recommend that you save the carton and packing
materials until your equipment is fully installed and
operational.