User guide

Chapter 3: Basic Operations 31
Resetting your Keyboard and Mouse
If a keyboard or mouse locks up, you may be able to reestablish operation of
these peripherals by issuing a reset command. The Reset command sends a
hot-plug sequence to the server. The hot-plug sequence to a Plug and Play
server causes the mouse and keyboard settings to be sent to the OutLook. With
communication reestablished, functionality is restored to you.
To reset the mouse and keyboard values:
Highlight Commands - Reset in the Advanced Menus screen and press Enter.
NOTE: If you cannot access the Commands list to perform the reset procedure, press the
Reset button on the back panel of the switch.
Displaying Version Information
Use the Version screen to display the firmware as well as keyboard and mouse
information for the currently selected server. This information facilitates system
troubleshooting and support. For optimum performance, keep your firmware current.
To display version information:
1. From the Commands list in the Advanced Menus screen, highlight Version
and press Enter. The Version screen appears.
2. To display version information for an auxiliary device, press F2.
3. Press Escape to close the Version screen.
Sending the Print Screen Keystroke
The Print Screen key has many functions in the OSCAR environment. Refer to
the chart below to properly access the feature you need.
Press Print Screen
This Many Times To Do This
OutLook switch as a stand-alone switch
1 Open OSCAR.
2 Send the Print Screen keystroke to the currently selected device.
OutLook switch connected to another Avocent switch
1 Open OSCAR at the primary switch.
2 Open OSCAR at the selected secondary switch.
3 Bring both OSCAR menus up on the monitor at the same time.
4 Send the Print Screen keystroke to the currently selected device.