User Manual

Elite Series Assembly Guide 12 | P a g e
ERROR CODE FOR DESK WITH MEMORY CONTROLLER
Error Code
Solution
E1
System failure. Contact dealer.
E2
Starting current exception. Unplug power and re-plug after 10 seconds. Reset
desk. Contact dealer if problem persists.
E3
Starting current exception. Unplug power and re-plug after 10 seconds. Reset
desk. Contact dealer if problem persists.
E4
Power supply failure. Contact dealer.
E5
Desk not synchronized. Unplug power and re-plug after 10 seconds. Reset desk.
If problem persists, switch motor cables at control box and attempt another
reset.
E6
Motor A stalled. Unplug power and re-plug after 10 seconds. Reset desk. If
problem persists, switch motor cables at control box and attempt another reset.
E7
Motor B stalled. Unplug power and re-plug after 10 seconds. Reset desk. If
problem persists, switch motor cables at control box and attempt another reset.
E8
Motor cable malfunction. Unplug power and re-plug after 10 seconds. Reset
desk. If problem persists, switch motor cables at control box or replace motor
cables and attempt another reset.
E9
Motor A Hall signal malfunction. Unplug power and re-plug after 10 seconds.
Reset desk. If problem persists, switch motor cables at control box or replace
controller and attempt another reset.
E10
Motor B Hall signal malfunction. Unplug power and re-plug after 10 seconds.
Reset desk. If problem persists, switch motor cables at control box or replace
controller and attempt another reset.
E11
Height record error. Unplug power and re-plug after 10 seconds. Reset desk.
HOT
Overheat. Stop using desk for 10 minutes and let it cool down.