Knok ™ USER MANUAL
Contents Introduction 4 Product Features 5 LED Indicators 6 What’s Included 7 Wi-Fi Requirements 8 Mobile Device Requirements 8 Installation Requirements 9 Knok Installation 10 Storage Options 19 Your Dashboard 21 Do Not Disturb (DND) Controls 22 Siren Activation 23 Camera Functions 24 Watching Live Video 24 Taking Photos 25 Recording Videos 25 Audio Functions 25 Answering the Doorbell 26 Motion Detection Settings 27 2
Setting up Rules 29 Adding a New Rule 29 Mobile Alerts 30 Viewing Recorded Photos and Videos 31 Saving and Deleting recordings 31 Restoring Forgotten Passwords 32 Resetting the Device 33 Troubleshooting 34 About Momentum 35 © 2016 Momentum Momentum is a registered trademark in the United States. Apple and iPhone are registered trademarks of Apple Inc. Google, Google Play, and Android are trademarks of Google LLC.
Introduction The Knok is Wi-Fi Video Doorbell with wireless monitoring capabilities that can be accessed from anywhere where you have an internet connection. It’s great for surveillance of your doorstep and to make sure you always stay in control no matter where you are. All you need is a(n): 1. Existing wired doorbell you want to replace, or 2. Existing chime, transformer, and wiring in the mounting area 3. Compatible mobile device (Android or iOS) See page #8 for device requirements.
Product Features PIR Motion Sensor Camera Lens IR LEDs Speaker Light Ring Microphone Micro-SD card slot Reset button Micro-USB Port Power Input Port 5
LED Indicators The Knok displays an indicator light that lets you know what it is doing. Solid Red: Knok is booting up. Double Blinking Blue: Ready to connect to Wi-Fi. Solid Blue: Device is connected to the internet. Blinking Blue: Device has no internet connection.
What’s Included A. Knok Doorbell B. Mounting Bracket C. Security Screw D. Horizontal (15°) and Vertical (5°) Angle Brackets E. Drill Bit F. Long Mounting Screws (x4) and Wall Anchors (x4) G. Short Mounting Screws (x4) H. Power Connection Screws (x2) I. Wire Clips (x2) J. Chime Adapter Kit K. Double-sided Tape L. Doorbell Connection Wires M. Leveler N. Screwdriver O.
Wi-Fi Requirements The Knok requires a 2.4GHz (802.11b/g/n) for Wi-Fi connectivity. This is available on almost any standard WiFi router. You will need your Wi-Fi name and password when pairing your mobile device and the Knok. Note: If you are using a 2.4GHz + 5 GHz dual band router, create separate SSID names for each band on your Wi-Fi router settings page. This will make it easier for you to select the 2.4GHz band for the device setup.
Installation Requirements 1. To install the Knok, you must already have an existing doorbell you wish to replace or have a setup location with an installed chime box, transformer, and wiring. 2. The Knok will work with most mechanical and electronic chimes but will not work with wireless battery power chimes. 3. Your doorbell’s transformer must be able to deliver 1624VAC and at least 10VA. 4.
Knok Installation Before you begin: - Shut OFF the power for the doorbell at the fuse or circuit breaker box. - If you’re unsure which switch it is to turn off the doorbell’s power, please consult with a licensed electrician. - This equipment is intended for installation in a restricted access location. Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.
Assembly Diagram Knok Doorbell Connections Home’s Chime/Transformer Connections 11
Step 1: Download the Momentum App Download and install the Momentum app on your mobile device. Search for Momentum on the Google Play Store for Android devices, or on the Apple App Store for iOS devices. You may also scan the QR code below from your mobile device to route you directly to the app. Make sure the app logo you download matches the one shown below. Create an Account If you don’t already have a Momentum account, you will need to create one.
Notes: - You may follow the in-app installation instructions or read the instructions provided in this manual. - Your power to the doorbell should be OFF already at this point from the breaker box. Step 2: Locate your chime box and transformer. - Verify the chime’s transformer can support 16-24V. If uncertain, consult with a licensed electrician. Step 3: Connect the wires.
Step 5: Remove existing doorbell and disconnect the wiring. - Verify that the power to the doorbell and chime box is still off. Installing an Angle Bracket (OPTIONAL) If your wall is positioned in an angle where the doorbell will not be able to properly monitor the area you want, then you’ll probably want to install an angle bracket. a. Mark the 4 corner holes for the installation using the angle bracket. Make sure it’s straight using the leveler. b.
Make sure the smoother, flatter side of the angle bracket is placed directly onto the wall. d. Screw the mounting bracket into the angle bracket using the short flat screws. e. Install the mounting bracket directly onto the angle bracket using the 4 short security screws (provided). f. Skip steps 6-8 below. Step 6: Mark holes for the mounting bracket. - Place the mounting bracket in the desired location and mark screw holes for installation. Use the leveler to check that it is straight.
Step 8: Install mounting bracket. - Align the mounting bracket with the holes and use the 4 long screws (provided) to screw into the wall or wall anchors. Make sure the existing doorbell wires are accessible by pulling through the large hole in the mounting bracket. Step 9: Connect the wires. - Use the included wire connectors to connect to the doorbell terminal screws on the back of the Knok. Connect the other end of the wires to the two orange connectors – one wire each into the connectors.
- Mount the doorbell onto the bracket and screw in the bottom security screw, then reapply the color case to the Knok. Step 12: Restore power to the installation site. - The lights will come on and you will hear a confirmation as your Knok starts up. Step 13: Pair the Knok Note: Your Knok should already be installed and powered on before pairing. To begin using your Knok, you will first need to pair it to your Momentum account and then connect it to your Wi-Fi network.
1. Connect to the Knok’s Wi-Fi access point. - From the app, select the Knok device option, then proceed until you’re instructed to connect to the Knok’s Wi-Fi access point. - From your mobile device’s Wi-Fi settings, find the Wi-Fi network with the name “KNOK” and connect to it. - Once you’re connected, go back to the app.
Storage Options Your Momentum Knok can save your recorded videos or pictures through the Momentum Capture Cloud Storage subscription plan or with your own micro-SD card inserted into the device. The micro-SD card slot can be found behind the Knok device (see pg. 5). Momentum Capture Cloud Storage After you initially pair a Momentum device to your Momentum account, you will be provided FREE cloud recordings that last for 24hrs.
Micro-SD Card Storage You also have the option to use your own micro-SD card (up to 64GB) instead for back-up storage. Insert the micro-SD card into Knok’s micro-SD slot on the back of the Knok device. The camera will automatically record events and camera photos you take directly into the micro-SD card as back-up storage. Once the memory capacity has been reached on the card, the new recording will loop over and begin to overwrite the earliest saved recordings.
Your Dashboard Your dashboard is your app’s home screen where you can view and access your paired devices. You can rearrange the Tiles on your dashboard by tapping the Pencil icon in the top right corner of the app. You can also make some device tiles larger or smaller when editing your dashboard. Be sure to tap the Save Dashboard button at the bottom when you are finished editing.
Do Not Disturb (DND) Controls After pairing your Knok, a doorbell chime tile will be available for your app’s dashboard screen. This tile allows you to “snooze” the chime for a specified amount of time. This is helpful if you don’t want anyone ringing your doorbell at night. You can also control the DND from the Knok camera’s live view screen.
Siren Activation Your Knok has a built-in siren that is loud enough to scare away your perpetrators. You can activate the siren from the Siren Tile or the Knok live view screen.
Camera Functions Your Momentum Knok has several functions you can control through the Momentum app. To enter the camera controls, select the camera tile from the dashboard. Camera tile Watching Live Video To view live video stream, first select the Camera tile. Rotate your mobile device to view in either portrait mode or landscape mode. In portrait mode you can use your fingers to pan around the video feed. Landscape mode will display the video in full screen mode.
Taking Photos Tap the Camera icon to save a screenshot while watching live video. Recording Videos Tap the Record Video icon to start recording. The video will record based on a 20 second clip. Audio Functions You can engage in two-way conversations while you’re in the Knok’s live video stream option.
Answering the Doorbell When a visitor presses the Knok’s doorbell button, you will receive a notification to your mobile device. Tapping on the notification will give you the option to answer or ignore the visitor. If you choose to answer the visitor, you’ll be brought to the Knok’s live stream screen where you’ll be able to remotely communicate with the visitor at your doorstep.
Motion Detection Settings There are two motion detection settings for the Knok: motion sensor and camera detection. The Knok uses a two-step verification on motion alerts to limit false alerts from irrelevant motion, such as trees or leaves moving in the background. You can manage these settings from the app in the Knok’s camera settings page.
The “Top View” motion setting allows you to adjust the PIR motion sensor detection. You may turn off any of the 3 motion zones and adjust the sensor distance from the bar at the bottom. The “Camera View” motion setting allows you to block off areas where you don’t want the camera to detect motion.
Setting up Rules Your Knok will record video when rules have been set through the Momentum App. Rules allow your device to activate and monitor the area while you are not watching the live stream. Adding a New Rule Tap on the blue “Rules” tile or select the “Rules” option from the menu tab and tap on the “+” icon to create a new rule. Select the device and other options, then add the days of the week and times of the days you want the rule to be set in place.
Mobile Alerts Once you have created a Rule set to your chosen parameters, you will receive a notification alert to your mobile device if an event is triggered. If you’d like to stop receiving alerts, you must delete the Rule, or you can turn it off from your mobile device’s notification settings for the Momentum App. You may also view all your previous alerts by tapping the Activity tile on your Dashboard.
Viewing Recorded Photos and Videos To view Cloud videos, tap the Activity tile to view recorded videos, captured photos, or alerts for a specific day. You can also access the activity list from the live camera view. When you select a video in your activity list, it will begin playing back automatically. To rewind or fast forward, tap the video to reveal the video playback controls.
However, if you’d like to save your cloud or micro-SD card recordings to your mobile device’s local storage, you can do so while you’re viewing the specific recording. Press the ‘save’ button at the bottom right corner to save a copy of the footage onto your mobile device’s local storage. You may also delete the recording permanently off your cloud storage or micro-SD card swiping left on the recording on the activity list page.
Resetting the Device If you’re just setting up your Knok for the first time or need to repair the device to a different Wi-Fi network, you may need to first reset the device to get it in pairing mode again. To manually reset the device, you will need to remove the Knok doorbell from the mounting bracket and hold the Reset button for 10 seconds. Reset button After about a minute, the Knok will then be ready to connect to the Wi-Fi again.
Troubleshooting Assistance is available both in the app and on the Momentum website. To access the most current version of the user’s manual, tap the Menu icon to launch the screen with a menu bar and tap Support. For further assistance and the latest version of the manual, go to https://www.momentumcam.com.
About Momentum Momentum provides an easy-to-setup home security camera that connects to your smart phone or tablet giving you real-time video streaming and two-way voice communication – anywhere, anytime. Momentum subscribers also have access to IOT cloud-based storage for camera-captured videos from a user-friendly mobile app. Whether you want to check on your babysitter, are wondering what your pets are doing, or are leaving for vacation, you’ll always have an eye in your home with Momentum.
FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Apollo Tech USA, Inc. 8608 Utica Ave. #220, Rancho Cucamonga, CA 91730 Customer Service: +1 888 818 0436 E-mail: help@momentumcam.com Version 1.
Regulatory Information The regulatory information herein might vary according to the model you purchased. Some information is only applicable for the country or region where the product is sold. FCC Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC conditions: This device complies with part 15 of the FCC Rules.
Battery Replacement and Disposal Applicable to products with battery. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Privacy Protection Notice As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS and so on.
