Apple ColorLaserWriter 12/600PS Setting up, connecting, and using your printer
K Apple Computer, Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Overview Preface How Much of This Book Do I Have to Read? xix Part I Guide for Printer Administrators 1 Setting Up the Color LaserWriter 12/600 PS 1 2 Setting Up the Printer for Macintosh Users 43 3 Setting Up the Printer for Windows and NetWare Users 4 Setting Up the Printer for UNIX Users 5 Installing Options 77 111 129 Part II Guide for Users 6 Macintosh Users 155 7 Windows and DOS Users 8 UNIX Users 9 Loading Paper 173 201 203 iii
10 Maintenance 215 11 Clearing Paper Jams 227 12 Fixing Image Problems 13 Troubleshooting 237 243 Part III Appendixes A Technical Information and Printer Supplies 257 B Setting Up the Printer as an ATPS Remote Printer C Using Fonts With the Printer D Working With ColorSync 277 291 E Packing and Moving the Printer F Replacing the Fuser 295 303 G Diagnosing Problems for Service 323 H Removing the Macintosh Desktop Printing Software Index iv Contents 339 269 335
Detailed Contents Communications regulation information Laser information xvii xviii Preface How Much of This Book Do I Have to Read? xix Printer administrators and users: Who does what xix What the printer administrator should know Getting new users started xx xx Which chapters should I read? xxi Part I Guide for Printer Administrators 1 Setting Up the Color LaserWriter 12/600 PS Main features of the Color LaserWriter 12/600 PS Anatomy of the printer 1 2 Choosing a place for the printer Imp
Wait to install the printer options 24 Loading paper into the paper cassette Connecting the printer 25 29 Connecting to an Ethernet network 30 Connecting to a LocalTalk network 32 Connecting directly to a single Macintosh 34 Connecting to an IBM PC or compatible with a parallel cable Connecting the power and turning on the printer Saving energy 37 39 Adjusting communication settings 40 Why customize communication settings? 41 How to customize communication settings How to return to the def
Removing fonts 57 Printing font samples 57 Initializing a hard disk connected to the printer Turning the startup pages on or off Conserving energy 59 60 Setting paper-handling options Setting up job handling 61 62 Setting the printer’s error timeout 63 Setting the printer’s network zones Viewing the Ethernet address 64 65 Working with a NetWare network 66 Changing TCP/IP configurations 68 Viewing and changing communication settings Sending PostScript files to the printer Restarting the pr
3 Setting Up the Printer for Windows and NetWare Users System requirements Before you begin 77 77 78 Installing the software the printer administratror needs Installing software for Windows NT Using Apple Print Monitor 81 81 Initial Apple Print Monitor for Windows setup Making sure everything is working Initial Novell NetWare setup 82 83 83 Step 1: Choosing an operating mode What to do next 78 84 85 Using PCONSOLE 86 Step 2, option A: Setting up the printer as a print server (using PCONSOLE)
Turning the startup pages on or off Conserving energy 102 103 Setting paper-handling options Setting up job handling 103 104 Viewing the Ethernet address 104 Working with a NetWare network Changing TCP/IP configurations 105 106 Viewing and changing communication settings Sending PostScript files to the printer Restarting the printer Banner pages and NetWare 107 108 108 109 Installed Type 1 fonts and Adobe Type Manager Installing Type 1 fonts 109 Removing Type 1 fonts 110 Changing the size
Configuring the printer 119 Getting UNIX users started using the printer 119 Notes on configuring specific UNIX systems 121 Configuring HP-UX version 8.07 121 Configuring HP-UX version 9.xx 123 Configuring IBM AIX version 3.x 125 Configuring Sun OS version 4.1, Ultrix version 4.
Part II Guide for Users 6 Macintosh Users System requirements 155 156 Installing the printer software 156 More information about the Installer program Selecting and setting up the printer 158 159 Creating, throwing away, and manipulating desktop printer icons Determining the status of a printer by looking at its icon Switching between printers 160 161 Drag the document you want to print to a desktop printer icon Select the printer using its desktop printer icon Select a new printer using the Choos
7 Windows and DOS Users System requirements 173 173 Installing the Windows printer software What to do next 174 177 Installing software for Windows NT 177 Printing from Windows applications 178 Setting printer driver options 178 Opening the printer Setup dialog box from the Control Panel Opening the printer setup dialog box from your application 179 179 Opening the printer Setup dialog box from the Print Manager Selecting printer options in the Setup dialog box Additional printer options PostS
8 UNIX Users 201 Printing from a UNIX workstation to the printer 9 Loading Paper 202 203 Choosing paper 204 Automatic or manual printing with the printer Using the standard paper cassette Using the multipurpose tray 204 205 206 Opening the multipurpose tray 206 Placing paper and transparencies in the multipurpose tray Loading the optional 250-sheet universal cassette 10 Maintenance Safety first 207 211 215 216 Precautions during maintenance Regular maintenance Low toner Low fuser oil 217
11 Clearing Paper Jams 227 Checking the indicator lights for paper jams Checking for and clearing paper jams 228 229 Clearing paper from the paper pickup area Clearing paper from the transfer drum Clearing paper from the fuser 233 234 Clearing paper from the optional feeder 12 Fixing Image Problems Color print quality problems 237 241 243 Problems covered in other places 243 Can’t communicate with the printer Can’t close the printer’s door 244 Can’t turn the toner carousel 245 Macintosh tr
Part III Appendixes A Technical Information and Printer Supplies Specifications 257 257 About PostScript Printer Description (PPD) files RAM Upgrade Specifications Ozone emission Supplies 265 265 Communication settings Accessories 263 266 267 268 B Setting Up the Printer as an ATPS Remote Printer 269 Configuring ATPS for the first time on a NetWare 4 server Configuring ATPS for the first time on a NetWare 3.x server 270 272 Modifying an existing ATPS configuration on a NetWare 3.
D Working With ColorSync 291 The problem that ColorSync solves About ColorSync 291 292 How ColorSync works Using ColorSync 292 293 E Packing and Moving the Printer F Replacing the Fuser Replacing the fuser 295 303 304 Replacing the transfer drum cleaning unit Replacing the air and ozone filters 311 317 Replacing the separation discharger unit G Diagnosing Problems for Service 320 323 Normal power-on status panel behavior Paper Out and Paper Jam lights both flash 324 325 Two hardware prob
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
How Much of This Book Do I Have to Read? The manual contains all the information you need for the Color LaserWriter 12/600 PS printer, whether you’re the printer administrator who sets it up or a user who wants to print some transparencies for a meeting. This preface directs you to specific chapters depending on what kind of network you have. Printer administrators and users: Who does what The printer is usually set up and maintained by a printer administrator and shared by a number of users.
What the printer administrator should know The printer administrator sets up the hardware, installs any options, installs the printer on the network, and helps new users get started.
Which chapters should I read? There are five main steps to preparing the Color LaserWriter 12/600 PS it so any user can print on it. Although you could do some steps in a different order, these steps are organized to simplify troubleshooting. Step 1: Set up the hardware and connect the printer. Chapter 1 explains how to unpack the printer, install everything you need (toner cartridges, photoconductor, toner disposal box, and fuser oil), load paper, and connect the printer to your network.
Step 3: Set additional printer parameters. The administrative tools provided with the printer are described in detail in Chapters 2 and 3: Chapter Computer Utility name Chapter 2 Macintosh Apple Printer Utility Chapter 3 Windows Apple Printer Utility for Windows Though the Apple Printer Utility runs on Macintosh computers and the Apple Printer Utility for Windows runs on Windows computers, both utilities can be used to set additional printer parameters that affect all users.
Step 5: Help new users get started. Part II of the manual contains information for people who plan to use (as opposed to administer) the printer. Information about the administrator’s responsibilities is in Part I. User’s computer Where to find information Macintosh Chapter 2 explains the administrator’s responsibilities. Chapter 6 explains how the user gets started and how to print. Chapter 9 explains how to load paper. Chapter 10 explains routine maintenance.
Guide for Printer Administrators Chapter 1 Chapter 2 Chapter 2 Chapter 3 Setting Up the Color LaserWriter 12/600 PS Health and Safety Information Setting Up the Printer for Learning toUsers Use Your Computer Macintosh Chapter 34 Chapter Basic Skills Setting Up the Printer for Windows and NetWare Users Part I of this book provides the information you need Chapter 4 Setting Up the Printer for to set up and UNIX lean about Usersyour Macintosh.
1 Setting Up the Color LaserWriter 12/600 PS Main features of the Color LaserWriter 12/600 PS m Print quality The printer has a resolution of 600 x 600 dots per inch, with color PhotoGrade. m Speed The printer prints up to 12 pages per minute in black, cyan, magenta, or yellow; 3 pages per minute in two or more colors; and 1 transparency per minute. m Multiplatform support You can connect the printer to Macintosh, Windows, DOS, and UNIX computers.
Anatomy of the printer Front view Top cover access door Face-down output tray Fuser oil compartment Fuser access door Quick reference Toner cartridge carousel knob Standard paper cassette Back view Toner disposal box cover Density control panel Transfer drum lever Parallel port Power switch Paper pickup access door Ethernet port LocalTalk port SCSI port Multipurpose tray access door Face-up output tray access door Power cord receptacle 2 Chapter 1 Configuration switch
Choosing a place for the printer Choose a flat, stable area with adequate room around the printer. The area should be well ventilated and away from direct sunlight or sources of heat, cold, or humidity. (Abrupt changes in temperature and extremely high or low humidity can adversely affect print quality.) Don’t put the printer near devices that produce magnetic fields. Don’t use ammonia-based cleaners, which can react chemically with the toner and the plastic, on or around the printer.
Important safety instructions Before you plug in your printer, read these important safety instructions. WARNING This equipment is intended to be electrically grounded. Your printer is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet.
Be sure that you always do the following: m Keep your printer away from sources of liquids, such as wash basins, bathtubs, shower stalls, and so on. m Protect your printer from dampness or wet weather, such as rain, snow, and so on. m Do not allow children access to the fuser oil bottle, toner cartridges, or used toner disposal boxes. m Read all the installation instructions carefully before you plug your printer into a wall socket. m Keep these instructions handy for reference by you and others.
Unpacking the printer IMPORTANT The printer weighs approximately 110 pounds (approximately 50 kilograms). Don’t lift it by yourself. 1 Undo the clips on the outside of the printer box. 2 Lift the box, uncovering the printer. If possible, get another person to help you. 3 With another person, remove the plastic bag, then lift the printer and place it in the location you’ve chosen. IMPORTANT This side of the printer is heavier than the other side.
4 Remove the packing tape from the outside of the printer. There are five pieces of tape attached at various points on the printer. 5 Open the fuser access door and remove the two orange spacers from inside. 6 Open the paper cassette and remove the cardboard packing material.
7 Slide the paper cassette back into the printer. 8 Open the front door and remove the shipping screw. The screw is encased in an orange plastic sheath. Turn the screw, using a coin or Phillips screwdriver, and pull it out. Put the shipping screw in a safe place in case you ever need to ship the printer to a new location. Leave the printer’s door open. The next few sections contain instructions on installing other items from the printer setup kit.
Installing the quick reference booklet The quick reference booklet helps users solve some problems with the printer. For example, the quick reference tells users how to clear a paper jam and load paper into the paper cassette. It should always be inside the printer, available to users who don’t have this manual. Take the quick reference out of the printer setup kit and hang it inside the printer door. Hang the quick reference on the hooks inside the printer’s door.
Installing the fuser oil bottle 1 Take the bottle of fuser oil out of the printer setup kit. 2 To remove the seal from the bottle, pull the orange tab. 3 Open the cover of the fuser oil compartment. Open the cover.
4 Install the oil bottle. Gently tip the bottle upside down and slide it into the compartment. Press the bottle down. (This opens the mechanism in the lid so the oil can flow into the compartment.) IMPORTANT If any fuser oil spills on the floor, clean it up immediately with paper towels. The oil is very slippery. 5 Close the cover over the fuser oil bottle.
Installing the photoconductor cartridge and toner disposal box The photoconductor is a photosensitive device that captures an image in toner and transfers it to the paper. The toner disposal box is where the printer deposits any excess toner powder. You’ll find a photoconductor cartridge and two toner disposal boxes in the printer setup kit. IMPORTANT The photoconductor is sensitive to light. Do not open the package until you are ready to install the photoconductor cartridge.
2 Open the disposal box cover. Move the disposal box cover to the left. The photoconductor cartridge goes here.
3 Holding the orange tray, line up the top of the photoconductor cartridge with the tracks at the top of the opening in the printer. Line up the arrow on the photoconductor cartridge with the arrow above the compartment opening. 14 Chapter 1 The top of the photoconductor cartridge slides on these tracks.
4 Slide the photoconductor cartridge all the way into the receptacle. When the photoconductor cartridge is most of the way in, you can remove the orange tray. Save the orange tray in case you ever need to remove the photoconductor for troubleshooting.
5 Make sure the photoconductor cartridge latch is in the locked position. Push the photoconductor cartridge until this latch is in the locked position.
6 Slide the toner disposal box into place. The opening in the top of the box fits here.
7 Raise the transfer drum lever to lock the photoconductor cartridge in place. 8 Close the disposal box cover. Disposal box cover Now go on to install the toner cartridges.
Installing the toner cartridges You’ll find four toner cartridges in the bottom of the printer setup kit. Each toner cartridge contains the dry plastic powder that the printer uses instead of ink. The first time you install the toner cartridges, follow the steps given here. After that, each time you install a cartridge, follow the instructions in Chapter 10. (Instructions also come with replacement toner cartridges.) Cartridge life varies, depending on the kind of printing you do.
2 Press the knob that rotates the carousel and turn the knob clockwise. Pressing the knob releases the locking mechanism so the carousel can turn. Press the knob firmly, then begin turning it clockwise. As you turn the knob, the carousel turns. Problem? If you try to turn the knob, but it won’t turn, you haven’t pressed the knob far enough to release the carousel. As soon as the carousel starts to turn, you can stop pressing on the knob. Release the pressure and continue turning.
3 Turn gently until the carousel locks into a new position. Notice that the color of the tabs has changed. As you rotate the carousel through all four positions, the tab colors cycle from magenta (pink) to cyan (blue) to yellow to black.
4 Take the toner cartridge out of its packaging and remove the two pieces of packing tape. Choose the toner color that matches the colored tabs beside the opening in the carousel. Notice the arrow embossed on the toner cartridge. The color of the toner inside should show through this small window in the top of the toner cartridge. 5 Distribute the toner powder. Gently rock the toner cartridge back and forth.
6 To remove the sealing tape, grasp the orange plastic tab and pull it away from the cartridge. Pull the tape completely out. 7 Insert the toner cartridge into the carousel. Align the arrow on the toner cartridge with the arrow on the carousel. Then slide the toner cartridge into the printer.
8 After you insert the toner cartridge all the way, push firmly to lock it in place. If you don’t press firmly enough to install the cartridge correctly, you won’t be able to rotate the carousel and install another cartridge. Press the toner cartridge until it snaps into place. 9 Repeat steps 2 through 8 until you’ve installed all four toner cartridges. The process is essentially the same for each cartridge.
Loading paper into the paper cassette You can load paper into the paper cassette or the multipurpose tray, or both. For instructions on using the multipurpose tray, see Chapter 9. The multipurpose tray holds up to 100 sheets of paper or 50 transparencies. The paper cassette holds up to 250 sheets of paper. With the optional universal cassette, you can load U.S. letter, A4, B5, or legal-size paper. You can also use the tray for manual feed printing.
1 Slide the paper cassette out of the printer. Grasp the handle, squeeze to release the latch, lift and pull the cassette out. 2 Prepare a stack of paper. You can load up to 250 sheets of 20-pound photocopier paper. Make sure the edges are even on all sides before inserting the stack of paper. 3 Slide the stack into the cassette. Slide paper under the retainers. 26 Chapter 1 Do not stack paper higher than this point.
4 Slide the paper under the bracket at the front of the cassette. Load three-hole punched paper with the holes toward the back of the cassette. Load letterhead paper face up. AB C Make sure paper fits under these corner brackets. You can push the paper down, but don’t overload the cassette. WARNING Never load a cassette with paper of the wrong size or type. Doing so may cause a paper jam, damage the printer drum, or use toner unnecessarily.
5 Slide the cassette into the printer. Push the cassette in all the way. It should be flush with the printer.
Connecting the printer You can connect the printer to a number of computers and a variety networks using the printer’s LocalTalk, Ethernet, and parallel ports. The printer prints only one user’s job at a time, but it manages incoming print jobs from all ports so that no printing conflicts or problems occur.
Connecting to an Ethernet network A single Ethernet cable can carry a number of network protocols, including AppleTalk (sometimes called EtherTalk when it’s on an Ethernet network), Novell NetWare, and TCP/IP. To connect the printer to an Ethernet network running any combination of these protocols, follow these steps: 1 Obtain an Ethernet transceiver and a length of Ethernet cable appropriate for your network’s media type—thin, AUI, or twisted pair.
3 Connect the printer to the Ethernet network in one of these three ways: m To connect the printer to the end of an Ethernet network, use the Ethernet cable to connect the empty socket of the nearest device’s transceiver to the printer’s transceiver, as shown here. m To connect the printer between two devices on an Ethernet network, disconnect one Ethernet cable from the transceiver of the device immediately to the left or right of the printer and plug it into the new printer’s transceiver.
What to do after connecting to an Ethernet network m If you wish to connect the printer to other networks, or to connect the printer directly to a single Macintosh or to an IBM PC or compatible, see the appropriate sections later in this chapter. m If you’re finished connecting the printer, skip to “Adjusting Communication Settings,” later in this chapter. For more information about setting up the printer for different network interfaces, see Chapters 2, 3, and 4.
3 Connect the printer to the network in one of these two ways: m To connect the printer to the end of a LocalTalk network, use the LocalTalk cable to connect the empty socket of the nearest device’s connector box to the printer’s connector box. m To connect the printer between two devices on a LocalTalk network, disconnect one LocalTalk cable from the connector box of the device immediately to the left or right of the printer and plug it into the new printer’s connector box.
Connecting directly to a single Macintosh Use this method to connect a single Macintosh to the printer. 1 Obtain two LocalTalk Kits. 2 Plug one LocalTalk connector into the computer’s printer ([) port. 3 Plug one end of the cable into the LocalTalk connector on the computer. 4 Plug the second LocalTalk connector into the printer’s LocalTalk (ˆ) port. 5 Plug the other end of the cable into the LocalTalk connector on the printer.
What to do after connecting to a single Macintosh m If you wish to connect the printer to other networks, or to connect the printer directly to an IBM PC or compatible computer, see the appropriate sections later in this chapter. m If you’re finished connecting the printer, skip to “Adjusting Communication Settings,” later in this chapter.
2 Use the parallel cable to connect the computer to the printer. Attach the cable’s smaller connector to this port on the printer. Attach the cable to the parallel port on your computer. (Your computer’s parallel port may be in a different location.) Parallel interface cable 3 Check to make sure the port selected in the dialog box matches the one you connected the printer to. Open the Control Panels, then open the Printers control panel and check the settings in the Setup Printer dialog.
Connecting the power and turning on the printer Once you’ve connected the printer to your networks, you’re ready to start up the printer. Follow these steps to make sure everything is working correctly. 1 Make sure the printer is turned off. If you can’t tell whether the switch is in or out, press and release it once or twice until you’re sure the switch is out and the printer is off. 2 Off position On position Plug in the printer.
3 Press the power switch to turn the printer on. The printer takes about 3 minutes to warm up. During warm-up, various status lights flash, and the printer performs an autocalibration procedure, ensuring good color printing quality. On position 4 Save the startup page. It contains information you may need to complete network setup. The Ready/In Use light should glow steadily. If it doesn’t, or if different lights come on, see Appendix G for information about status lights.
5 Check the status lights. After the startup and demonstration pages are printed, the Ready/In Use light glows steadily. All other lights should be off. If any other lights are on, see Appendix G. Toner Low lights M C Bk Y Maintenance lights ! Ready/In Use light Paper Jam light Alert light Paper Out light Saving energy Your Color LaserWriter 12/600 PS meets Energy Star guidelines for saving energy. By default, the printer enters an energy-saving mode after it’s been idle for 60 minutes.
Adjusting communication settings Though you can adjust many of the Color LaserWriter 12/600 PS communication settings, the standard (factory default) settings work for most environments.
If you have changed any of the settings and want to reset the printer to the standard settings, move the configuration switch on the printer to the lefthand position. Then restart the printer (using the Restart Printer command from the Apple Printer Utility or by turning the printer off and then on). Finally, return the switch to the right-hand position.
How to return to the default settings To return to the factory default settings, move the configuration switch to the left-hand position and restart the printer. Choose Restart Printer from the Utilities menu (in the Apple Printer Utility) or turn the printer off and on. Finally, be sure to return the switch to the right-hand position.
2 Setting Up the Printer for Macintosh Users This chapter explains how to prepare the Color LaserWriter 12/600 PS for use on an AppleTalk network, configure the printer using the Apple Printer Utility, and prepare users’ Macintosh computers to print on the printer. Note: For instructions on setting up the printer for access by Macintosh client computers on a NetWare network, see Appendix B.
Before you begin Before you begin, make sure you have m set up the printer as described in Chapter 1 m connected the printer to your network m made backup copies of the printer disks IMPORTANT To use the printer software, you need a Macintosh with a 68020 or higher central processing unit (any Macintosh except a Macintosh Plus, SE, Classic®, Portable, or PowerBook 100). Your Macintosh must have system software version 7.1 or later and at least 4 megabytes (MB) of memory.
Step 1: Installing the software the printer administrator needs To install the printer software on a Macintosh computer, follow these steps: IMPORTANT Do not “drag install” the printer software. If you do, the files won’t be properly decompressed and won’t work. 1 Turn off any automatic virus-detection programs you have on your Macintosh computer. If you don’t, problems may occur during the installation. After installation is complete, you can turn the virus-detection programs back on.
7 In the Installer dialog box, click the Install button. Make sure the disk named here is the one on which you want to install the printer software. When you’re ready to begin, click Install. The Installer takes a few moments to calculate what needs to be done and then begins to install files. 8 Follow the instructions on the screen until the installation is complete. 9 When you see a message reporting that installation was successful, click Restart. The Installer restarts your Macintosh.
Step 2: Choosing the printer on the administrator’s computer Before you can use the printer, you must use the Chooser to select the printer and set up the printer software. You only have to set up the printer software once, when you first select it. Once you select the printer in the Chooser, you won’t need to repeat this step unless you change printers or change the way your printer is connected. 1 Choose the Chooser from the Apple (K) menu. 2 In the Chooser dialog box, click items to select them.
Step 3: Making sure everything is working The best way to make sure everything is set up correctly is to print something. As a simple test, open and print the Read Me file that is in the Apple LaserWriter Software folder. 1 Locate the Read Me file in the Apple LaserWriter Software folder. 2 Click the Read Me file to select it, and choose Print from the File menu (or drag the Read Me file to the desktop printer icon and drop it on the printer).
Changing printer settings with the Apple Printer Utility Though the printer itself has no control panel, you can change some settings on the printer by using programs on computers connected to it: m On Macintosh computers, use the Apple Printer Utility, described in this chapter. m On IBM PC and compatible computers, use the Apple Printer Utility for Windows, described in Chapter 3.
Use the Apple Printer Utility to m view information about the printer, such as the AppleTalk printer name and the total number of pages the Color LaserWriter 12/600 PS has printed m name the printer on AppleTalk networks m identify the printer’s physical location m download fonts to the printer or attached hard disks m remove fonts m print font samples m initialize internal or external hard disks connected to the printer m turn printing of the startup page on or off m turn printing of the demonstration page
Opening the Apple Printer Utility The Apple Printer Utility has two windows: the Printer Selector window, which is similar to the Chooser, and the printer features window, which you use to view or change the printer’s settings. 1 Double-click the Apple Printer Utility. The Installer puts the Apple Printer Utility in the Apple LaserWriter Software folder. You can move it wherever you like. 2 In the Printer Selector window that appears, select and open the printer you want.
4 To open a category and display its information and options, click the arrow beside the category name. This category tells you about the printer you selected. To verify that the printer received the changes you sent, click this button. You can change some settings in these categories. To restore the original software settings, click Set Defaults. Additional options may appear that you can also open and work with.
Viewing printer information You can view information about your Color LaserWriter 12/600 PS by displaying the printer information in the printer features window. m Open the Printer Information category. To change the printer’s AppleTalk name, see the next section, “Naming the Printer.” You cannot change the other settings shown here. You see a list of printer information.
3 In the panel that appears, type a new name. When the panel opens, it shows the selected printer’s current name. Type a new name here. 4 To send the new name setting to the printer, click Send. Identifying the printer’s physical location You can type a description of the printer’s location. 1 Open the Printer Preferences category. You see a list of preferences. 2 Open the Location category. 3 In the panel that appears, type a description of the printer’s location. Type here.
Sending fonts to the printer You can send additional fonts (sometimes called downloading fonts) to the printer’s RAM or to the printer’s optional hard disk. You do not have to download fonts to use them in printed documents, but doing so can make your documents print more quickly. 1 Open the Printer Preferences category. You see a list of preferences. 2 Open the Fonts category. The Fonts panel appears.
4 In the dialog box that appears, click a font to select it, then click Add. The Fonts folder (inside the System Folder) is one place to find fonts. Click a font, then click Add. (Or double-click the font.) Fonts you add are gathered here until you click Send. If you change your mind, you can select fonts and click Remove. (Or click Remove All and start over.) 5 Use the Destination pop-up menu to choose a destination for the fonts. You can send fonts to the printer’s RAM.
Removing fonts When you no longer need them, you can remove fonts from the printer’s memory or a hard disk connected to the printer. 1 Open the Printer Preferences category. You see a list of preferences. 2 Open the Fonts category. 3 In the Fonts panel that appears, select the fonts you want to remove. The icons in the Location column show where fonts are stored—in the printer’s ROM or RAM, or on a SCSI hard disk. You cannot remove fonts from the printer’s ROM. Click a font to select it.
Initializing a hard disk connected to the printer If you connect an internal or external hard disk to the printer, you need to initialize the disk before you can download fonts to it. (See Chapter 5 for information about connecting hard disks to the printer.) The Color LaserWriter 12/600 PS printer recognizes disks formatted for use with the Macintosh hierarchical file system (HFS) format. The printer will not recognize disks using other formats.
Turning the startup pages on or off The Color LaserWriter 12/600 PS normally prints a startup page and a demonstration page when you turn the printer on. The startup page shows the printer’s name, the total number of pages printed, the amount of memory, installed options, and communication settings. You can turn this feature off if you wish. 1 Open the Printer Preferences category. You see a list of preferences. 2 Open the Startup Pages category.
Conserving energy Your Color LaserWriter 12/600 PS automatically reduces its power consumption after 60 minutes of inactivity. You can lengthen or shorten the time that the printer remains idle before it reduces its power consumption. Once the printer turns down its power, it will need to warm up again before printing the next document. You or other network users may experience a small delay (3 minutes) in printing. 1 Open the Printer Preferences category. You see a list of preferences.
Setting paper-handling options When the standard paper cassette runs out of paper, the Color LaserWriter 12/600 PS can automatically switch and use paper from another paper source, such as the multipurpose tray (if you tell the printer that the tray contains the same size paper). This lets you continue printing without reloading paper. If you have the optional 250-sheet feeder, and it contains the same size paper, automatic tray switching includes it as a paper source.
Setting up job handling You can set job handling for individual network protocols that you use. If you need to shut down the printer in the middle of printing a document, you can use this panel to make sure the printer finishes the job before closing the connection. 1 Open the Job Defaults category. You see a list of network options. 2 Open the Job Handling Configuration category. 3 Click the checkboxes next to the network types to specify when the connection with the computer should be broken.
Setting the printer’s error timeout Occasionally, a user may send a job to the printer, then experience a computer problem, such as a power failure. Other users with print jobs in the queue must wait until the printer cancels the problem job. Use the I/O Error Timeout panel to tell the printer how long to wait before going on to print the next job in the queue. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the I/O Error Timeout category.
Setting the printer’s network zones You can specify the AppleTalk network zone that the printer will be accessible in. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the Printer’s Zone category. 3 In the panel that appears, select the zone you want the printer to appear in. Select the zone you want. 4 64 Chapter 2 To send the zone setting to the printer, click Send.
Viewing the Ethernet address You can view the printer’s Ethernet address when needed. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the Ethernet Address category. The printer’s Ethernet address appears.
Working with a NetWare network If the Color LaserWriter 12/600 PS is connected to a NetWare network, you can use the Apple Printer Utility on a Macintosh to configure NetWare settings in the printer. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the NetWare Configuration category. What you see in the panel depends on whether you have set up the printer as a remote printer (RPrinter) or a print server (PServer) in NetWare.
When you set up the printer as a print server, the panel below appears. If the printer is a print server on the NetWare network, click PServer. Type the printer’s name here. Type the PServer printer password here. (It must match the password you assigned in the NetWare setup procedure.) NetWare print servers that have access to the printer appear here. To determine how often the printer checks print queues for print jobs, use this pop-up menu.
Changing TCP/IP configurations You can specify the IP address of the printer. For information about determining the printer’s IP address and setting up the printer on a TCP/IP network, see Chapter 4. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the TCP/IP Configuration category. 3 In the panel that appears, make the changes you want. Drag the slider to change the printer’s subnet mask. Type the IP address here.
When you click the Add button in the TCP/IP Configuration panel, this dialog box appears: When you’ve made the changes you want, click Send. The changes are sent immediately. m To allow printing from all hosts on the same subnet as the printer, choose Local and specify the printer’s subnet mask. m To add a particular host to the list, choose Individual and type the host’s IP address. m To allow printing from all hosts on a different subnet, choose Group.
Viewing and changing communication settings If you don’t need all of the printer’s communication settings for your network environment, you can turn unnecessary settings off with the Apple Printer Utility. For more information about connecting the printer to LocalTalk, Ethernet, and parallel ports, see “Connecting the Printer” in Chapter 1. 1 On the printer, make sure the configuration switch is in the right-hand position. This is the normal setting and prepares the printer to accept the changes you send.
5 In the panel that appears, you can change settings if you need to. For example, if you know that the printer will never receive a NetWare message over the network, you can turn off the NetWare interface and stop the printer from sending out unnecessary NetWare packets. To see the original settings, click Default. Then, if you want to reset the ports to the original settings, click Send. You cannot change the LocalTalk setting. To change the settings for these ports, use the pop-up menus.
Sending PostScript files to the printer You can download PostScript files to the printer to print a PostScript program or Encapsulated PostScript (EPS) file, or to run a PostScript program to change the internal settings of the printer. You can create a PostScript file in a variety of text-editing programs or by printing any document to a file (just click the File button in the Print dialog box). 1 Choose Send File from the File menu.
Getting Macintosh users started using the printer As soon as you connect the printer to the network, it’s ready to use. In preparing to print on it, Macintosh users follow the same basic steps that you did to install the software and set up the printer. Each user m installs the printer software and fonts on the Macintosh m selects and sets up the printer from the Chooser Instructions for users Chapter 6 explains to users how to install the software from the disks that came with the printer.
Preparing a server so users can install over a network If you want users to install their software from a network server rather than pass around the original Macintosh floppy disks, you must copy the disks to a server as follows: 1 Create a new folder on the server and name it (for example, Network Install). 2 Insert Printer Disk 1 for Macintosh. 3 Drag the Printer Disk 1 icon onto the icon of the folder. IMPORTANT You must drag the disk icon rather than copying the contents of the disk directly.
Installing the printer software from the server After you’ve copied the software to the server as described in “Preparing a Server so Users Can Install Over a Network” earlier in this chapter, users can install the software on their own computers by following these steps: 1 Turn off any automatic virus-detection programs on your Macintosh before installing the software. If you don’t, problems may occur during the installation.
What to do next The printer is now set up on your AppleTalk network. If you want to install any options, see Chapter 5. To learn how to print from a Macintosh computer, see Chapter 6. To set up the printer for Windows users, see Chapter 3. To set up the printer for UNIX users, see Chapter 4.
3 Setting Up the Printer for Windows and NetWare Users This chapter describes how to set up the Color LaserWriter 12/600 PS for use with IBM PCs or compatible computers running Windows or DOS. It provides detailed procedures for setting up the printer for use on a Novell NetWare network and instructions for installing and using Apple Print Monitor for Windows and the Apple Printer Utility for Windows, provided with your printer.
Before you begin Set up the printer as described in Chapter 1, remembering to m unpack and prepare the printer m connect the printer to your NetWare network using Ethernet cables or through a direct parallel connection to a PC (To connect the printer directly to your IBM PC or compatible computer, you must use a special parallel interface cable, part number M4235ZM/A, available separately from your Apple dealer.) m plug in and turn on the printer (Keep the startup page that automatically prints out.
4 Read the README.TXT file on this disk to check for late-breaking news. You can do this with Windows Notepad or another word processor. 5 From the Windows Program Manager, choose Run from the File menu. 6 Type a:\setup or b:\setup (depending on which drive holds your installation disk) in the command line field and click OK. After a few moments, a welcome message is displayed that allows you to select Express Installation, Custom Installation, or De-Install.
11 Select another Color LaserWriter 12/600 PS printer, if any, and click OK to install. Repeat for each printer you want to install. 12 When you’re done, click Close. A message appears telling you to use the Printers control panel to connect and set up the printers you’ve installed. By default, each printer uses LPT1. The Printers control panel Setup dialog lets you specify a different port, for example, LPT2, or a NetWare queue. 13 Click OK to clear the message.
Installing software for Windows NT The steps to install the PostScript Printer Description (PPD) file for the Color LaserWriter 12/600 PS (or other Apple printer) on a Windows NT system are similar to those in the previous section, except that you select Custom Install (step 7) and click “Windows NT Printer Software.” Make sure the other checkboxes are deselected, then follow these steps: 1 Click Install. Instructions for installing the WIndows NT software appear. 2 Click Continue.
Initial Apple Print Monitor for Windows setup This section provides instructions on using Apple Print Monitor on an Ethernet network or with a parallel connection. 1 Double-click the Apple Print Monitor icon located in the Apple LaserWriter Software program group. 2 In the Apple Print Monitor window, click Select Printer. 3 In the Select Printer window that appears, make sure the Network button is selected.
Clicking this button shrinks the window to an icon, leaving Apple Print Monitor running in memory. To set some additional features of the printer software, see “Setting Additional Printer Parameters With the Apple Printer Utility for Windows,” later in this chapter. Repeat these steps on each client computer that will be using Apple Print Monitor.
IMPORTANT The Color LaserWriter 12/600 PS is a PostScript printer only. If you are using NetWare 4.x, use PostScript banner pages only. If you use another type of banner page, the banner will not print. Do not use banner pages at all with NetWare 3.x. If you do, the banner will not print.
What to do next Once you decide how you want to set up the printer, proceed as follows: m PSERVER To set up the printer as a print server, read about how to use PCONSOLE in the next section, then m if you want a simple setup, read “Step 2, Option A: Setting Up the Printer as a Print Server (Using PCONSOLE),” later in this chapter. m if you want to assign a password, read “Step 3: Assigning a Password for the Print Server (Optional),” later in this chapter.
Using PCONSOLE PCONSOLE is a DOS-based utility for configuring printers on a NetWare network. This chapter provides information on the set of basic PCONSOLE operations required to set up the Color LaserWriter 12/600 PS. PCONSOLE is not provided with the printer. It comes with your NetWare software. Detailed information about PCONSOLE can be found in your NetWare documentation.
Step 2, option A: Setting up the printer as a print server (using PCONSOLE) To set up your printer as a print server you must run PCONSOLE under DOS to specify the print server (PSERVER mode) and create a print queue. IMPORTANT The procedures in this section are specific for a version of PCONSOLE running under NetWare 4.02. If you are running PCONSOLE under NetWare 4.1 or NetWare 3.x, the menus and commands will differ somewhat.
4 Use the arrow keys to highlight Print Servers in the menu, and press Enter. If available, a list of print servers appears. Example APPLE_LW6C4B3D APPLE_LWF40B99 APPLE_LWF40B8D APPLE_LWF40BE9 5 Press Ins, then type the NetWare printer name (provided on the printer’s startup page) and press Enter. The last six digits in the NetWare printer name are from the printer’s Ethernet address. The new name now appears in the list of available print servers.
2 Select Printers and press Enter. The Defined Printers list appears. 3 Press Ins, then type a name for the printer and press Enter. Choose a useful name associated with the printer’s location or other identifying feature. 4 Select the printer you just named and press Enter. The Printer Configuration menu for your printer appears. 5 Select “Printer type” and press Enter. The “Printer type” list appears. 6 Choose Other/Unknown from the list, and press Enter.
4 If the new queue name is not already selected, use the arrow keys to highlight the queue name and press Enter. The Print Queue Information menu appears, displaying options for managing the print queue. Print Jobs Status Attached Print Servers Information Users Operators Print Servers 5 In the Print Queue Information menu, select Print Servers and press Enter. The Print Servers window appears. Because you have not yet assigned a server to the queue, the listing should be empty.
Completing the PSERVER configuration with the Apple Printer Utility 1 Start Windows, if it’s not already running. 2 In the Program Manager window, open the Apple LaserWriter Software program group and double-click the Apple Printer Utility icon. 3 Click Network. 4 Select the Color LaserWriter 12/600 PS printer you want, then click Open Printer. 5 Select Communication Configuration. 6 Select NetWare Configuration.
Step 2, option B: Setting up the printer as a remote printer (RPRINTER mode) To configure your printer as a remote printer, you must use PCONSOLE to specify the print server that will provide service to your printer, create a print queue (if necessary), and associate a print queue with the print server. You must also use the Apple Printer Utility to set up the printer as a remote printer. IMPORTANT The procedures in this section are specific for a version of PCONSOLE running under NetWare 4.02.
5 In the Print Server menu, select the print server you want to use and press Enter. The Print Server Information menu appears. Printers Information and Status Users Operators Description Password Audit 6 Select Printers and press Enter. The Defined Printers menu appears, displaying options for configuring the print server. 7 Select a printer or, if there is no defined printer, press Ins, type the printer’s name, and press Enter. 8 Select a printer and press Enter.
15 Press Esc once to save the configuration. PCONSOLE asks you to confirm the new configuration. 16 Select Yes and press Enter to confirm the changes. The newly defined printer now appears in the list of configured printers. 17 Press Esc until you return to the Print Servers menu. Now that the print server is specified, you need to create a print queue to associate with the print server. Creating a print queue 1 In the Available Options menu of PCONSOLE, select Print Queues and press Enter.
Associating a print server with the print queue After you’ve created a new print queue, you need to associate the print server with the queue. 1 In the Available Options menu of PCONSOLE, select Printers and press Enter. The Print Servers menu appears, displaying the names of existing print servers. 2 Select the printer you defined earlier and press Enter. A window appears, showing the printer configuration. 3 Select Print Queues Assigned and press Enter. The NetWare Server/Print Queue appears.
9 Type load pserver print_server and press Enter. Example load pserver PS_486 10 Restart the printer (by turning it off and on or using the Apple Printer Utility). Next, you’ll use the Apple Printer Utility to complete the configuration. Completing the RPRINTER configuration with the Apple Printer Utility 1 Start Windows, if it’s not already running. 2 In the Program Manager window, open the Apple LaserWriter Software program group and double-click the Apple Printer Utility icon. 3 Click Network.
Step 3: Assigning a password for the print server (optional) You can use PCONSOLE to assign a password for printing privileges. However, if you assign a password in PCONSOLE, you must also use the Apple Printer Utility for Windows to specify the same password, as described in “Setting Additional Parameters With the Apple Printer Utility for Windows,” later in this chapter.
Step 4: Setting up the PostScript printer driver for NetWare 1 In Windows, double-click Control Panel. 2 Double-click Printers. 3 Click Connect. The Connect dialog box opens. 4 Click Network. The NetWare Printer Connections dialog box opens. 5 Select the queue and the port the printer is assigned to. 6 Click Capture, then click Close to close the dialog box. 7 Select the port and queue combination you specified in step 5 and click OK.
Setting additional parameters with the Apple Printer Utility for Windows The printer has default settings for both parallel and Ethernet physical configurations. If you want to view the printer’s configuration information or change any of the settings, you must use the Apple Printer Utility.
m name the printer on NetWare networks by assigning it a PSERVER or RPRINTER name m assign a password for NetWare networks m create an access list for TCP/IP and NetWare networks m view and set the IP address m view and configure the printer’s communication settings m send PostScript files to the printer m restart the printer IMPORTANT The Apple Printer Utility for Windows works only with the Color LaserWriter 12/600 PS.
Selecting the printer Before you can use the Apple Printer Utility to perform operations on a printer, you must: m Select the connection type. m Select the Color LaserWriter 12/600 PS printer you want, then click Open Printer. Viewing printer information You can view information about your printer: m In the Apple Printer Utility program, click the triangle for the Printer Information category to open it, displaying a list of printer information.
Identifying the printer’s physical location You can type a description of the printer’s location. 1 Click the triangle for the Printer Preferences category. You see a list of preferences. 2 Open the Location category. 3 In the panel that appears, type a description of the printer’s location. 4 To send the setting to the printer, click Send.
Conserving energy The Color LaserWriter 12/600 PS automatically reduces its power consumption after 60 minutes of inactivity. You can lengthen or shorten the time that the printer remains idle before it reduces its power consumption. Once the printer turns down its power, it will need to warm up again before printing the next document. Network users may experience a delay of up to 3 minutes in printing. 1 Open the Printer Preferences category. You see a list of preferences.
4 Use the list box to choose a default paper size for the multipurpose tray. If you turn on the automatic tray switching feature, the printer draws paper from any paper source that holds the correct size paper. However, the printer can’t tell what size paper is in the multipurpose tray, so you must tell it.
Working with a NetWare network If the Color LaserWriter 12/600 PS is connected to a NetWare network, you can use the Apple Printer Utility for Windows to configure NetWare settings in the printer. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the NetWare Configuration category. What you see in the panel depends on whether you have set up the printer as a remote printer (RPRINTER) or a print server (PSERVER) in NetWare.
Changing TCP/IP configurations You can specify the IP address of the printer. For information about determining the printer’s IP address and setting up the printer on a TCP/IP network, see Chapter 4. 1 Open the Communication Configuration category. You see a list of communication settings options. 2 Open the TCP/IP category. 3 In the panel that appears, make the changes you want. m Type in the printer’s IP address. m Drag the slider control to specify the printer’s subnet mask.
Viewing and changing communication settings If you don’t need all of the printer’s communication settings for your network environment, you can turn unnecessary settings off with the Apple Printer Utility. 1 On the printer, make sure the configuration switch is in the right-hand (M) position. 2 On the computer, open the Apple Printer Utility. Configuration switch 3 Click the triangle to open the Communication Configuration category. You see a list of communication settings options.
As long as you leave the configuration switch on the printer in the right-hand position, the printer uses these settings. If for any reason you need to return to the original, standard settings, flip the switch back to the left-hand position and restart the printer. Then, after the printer has powered up, return the switch to the right-hand position.
Banner pages and NetWare The Color LaserWriter 12/600 PS is a PostScript printer only. If you are using NetWare 4.x, use PostScript banner pages only. If you use another type of banner page, the banner will not print. Do not use banner pages at all with NetWare 3.x. If you do, the banner will not print. Installed Type 1 fonts and Adobe Type Manager Among the files installed during an Express Installation (or a Fonts Custom Install) are the Type 1 font outline (.PFB) files and the Type 1 font metrics (.
Removing Type 1 fonts 1 In the ATM control panel, select the fonts to be removed. 2 Click Remove. Changing the size of the ATM font cache The size of the ATM font cache determines how much system memory is available to store font information. The default setting is 256K. If you are using many typefaces or sizes, you may want to increase the font cache size to improve performance. To do this: 1 Open the ATM control panel.
4 Setting Up the Printer for UNIX Users This chapter explains how to prepare the printer for UNIX users. Users’ computers must be connected to the printer by an Ethernet network using TCP/IP (Transmission Control Protocol/Internet Protocol). Before you begin Set up the printer as described in Chapter 1, remembering to m unpack and prepare the printer m connect the printer to your TCP/IP network using Ethernet cables m plug in and turn on the printer (Keep the startup page that automatically prints out.
Initial TCP/IP setup Before UNIX users can use the printer, the printer administrator must assign an IP address for the printer, as described in the following sections. Will these instructions work for my flavor of UNIX? The instructions in this section describe how to perform the initial TCP/IP setup for most flavors of UNIX that use the Remote Line Printer Daemon (lpd) protocol.
Step 2: Obtaining an IP address for the printer To be recognized on your TCP/IP network, your printer must be assigned an IP address. Part of the address identifies your site; the other part uniquely identifies the device. Most sites have a network administrator who dispenses IP addresses for all new network devices. Contact your network administrator for an IP address for the printer.
Printer IP address assignment, option A: Using ping assignment Any printer administrator with superuser privileges can use the ping assignment method to assign the printer’s IP address and store it in the printer’s nonvolatile memory (so it remembers the address even when the printer is turned off). Note: This method works only when the printer has no IP address. If you’ve already set the printer’s IP address, you cannot change it by using this method.
5 Type the following ping command to store the Printer IP Address in the printer’s memory: ping printer_IP_name The printer IP name is the same name you used in steps 3 and 4. Example ping LaserWriterFloor2 The ping command results in a message telling you the printer is alive on the network. The address is now stored in the printer’s memory, and you’re ready to test whether the printer is working.
Printer IP address assignment, option C: Using a BOOTP or RARP server Note: This method works only if the printer has not been assigned an IP address. If your network has a BOOTP server or RARP server on the same subnet as the printer, you can use it to assign the IP address to the printer.
Step 4: Making sure everything is working The best way to make sure everything is set up correctly is to print something. Before you can do that, you must set up your own workstation for printing, as described in the steps that follow. The procedure described here is intended to prepare for printing a sample page as quickly as possible; for more complete instructions, see “Getting UNIX Users Started Using the Printer,” later in this chapter.
Example AppleLWTest|[LaserWriter_12_600_PS]:\ :lp=:mx#0:rm=LaserWriterFloor2:\ :rp=AppleLWTest:\ :sd=/usr/spool/lpd/AppleLWTest:\ :lf=/usr/spool/lpd/printerlog Note: For a description of some of the parameters in this printcap entry, see “Getting UNIX Users Started Using the Printer,” later in this chapter. 3 Create and set the privileges for the spool directory specified in step 2.
What to do next You may configure the printer as explained in the next major section. After the printer is configured, you can set up users’ workstations as explained in “Getting UNIX Users Started Using the Printer,” later in this chapter. Configuring the printer Though the printer itself has no control panel, you can configure it by using programs on computers connected to the printer: m On Macintosh computers, use the Apple Printer Utility and the Chooser’s setup function, described in Chapter 2.
2 Make an entry to each user’s /etc/printcap file. You can add printcap options as you like. (To see the available options, look at your system’s man page for printcap.
3 Type the following command to change directories: cd /usr/spool/lpd 4 Create and set the privileges for the two spool directories specified in step 2, as shown in this example: Example mkdir chown chgrp chmod KeithsLW daemon KeithsLW daemon KeithsLW 775 KeithsLW Notes on configuring specific UNIX systems The following sections describe how to configure certain UNIX systems. Configuring HP-UX version 8.
6 Enter information into the remote printer form, as follows: m Printer queue name Type the local queue name users will use as the name for the printer. m Remote system name Type the IP name assigned to the printer as described in “Step 3: Assigning an IP Address to the Printer,” earlier in this chapter. m Remote printer queue name Type the local queue name users will use as the name for the printer.
If the test print doesn’t work If the test document doesn’t print, follow these steps: 1 Check whether the rlp daemon is running. At the UNIX prompt, type ps -e | grep rlp If the process is running, you will see one or more lines of text; if it is not running, you will see no response. 2 If rlp is running—that is, you saw one or more lines of text in step 1— kill the process by typing kill -15 process_number_from_step_1 3 Make sure the following entry is in the /etc/inetd.
5 Select the following options, in order, from the SAM menu: Printers and Plotters Printers/Plotters Actions Add a Remote Printer (Do not select “Add a Network Printer.”) A form appears for you to define a remote printer. 6 Enter information into the remote printer form as follows: m Printer queue name Type the local queue name users will use as the name for the printer.
If the test print doesn’t work If the test document doesn’t print, follow these steps: 1 Check whether the rlp daemon is running. At the UNIX prompt, type ps -e | grep rlp If the process is running, you will see one or more lines of text; if it is not running, you will see no response. 2 If rlp is running—that is, you saw one or more lines of text in step 1— kill the process by typing kill -15 process_number_from_step_1 3 Make sure the following entry is in the /etc/inetd.
4 To add a remote queue, choose the following items from the SMIT menu: Spooler (Print Jobs and Printers) Manage Remote Printer Subsystem Client Services Remote Printer Queues Add a Remote Queue A form appears for you to define a remote printer. 5 Enter information into the remote printer form, as follows: m Name of queue to add Type the local queue name users will use as the name for the printer.
Configuring Sun OS version 4.1, Ultrix version 4.2, or other BSD systems 1 Log in as root. 2 Assign an IP address and IP name to the printer, as described in “Step 3: Assigning an IP Address to the Printer,” earlier in this chapter. 3 Make sure the printer’s IP name and address are entered in the /etc/hosts file. If you’re using Network Information Service (NIS), please see the NIS manual for instructions on setting up an IP name and address.
5 Add the following entry to the /etc/printcap file: local_print_queue_name|[description_of_printer]:\ :lp=:mx#0:rm=printer_IP_name:\ :rp=remote_print_queue_name:\ :sd=path_to_this_queue’s_spool_directory:\ :lf=path_to_this_queue’s_log_file: For a description of these parameters, see “Getting UNIX Users Started Using the Printer,” earlier in this chapter.
5 Installing Options The Color LaserWriter 12/600 PS has several user-installable printer options. You can add a 250-sheet feeder (containing a universal cassette), a 250-sheet universal cassette, and external hard disks or an internal hard disk for font management. You can also increase the printer’s random-access memory (RAM). This chapter provides instructions for installing these options. WARNING When installing any of the options described in this chapter, be sure the printer is turned off.
Installing the optional 250-sheet feeder Follow these instructions for installing the 250-sheet feeder. For instructions on loading the feeder with paper, see “Loading the Optional 250-Sheet Universal Cassette” in Chapter 9. WARNING To install the 250-sheet feeder, you must place the Color LaserWriter 12/600 PS on top of the cassette base. Because of the printer’s weight, it’s recommended that you have two people lift the printer.
3 Remove the universal paper cassette from the feeder. Squeeze the handle, lift slightly, and pull the cassette out. You don’t need to fill the cassette with paper at this time. 4 Place the feeder base where you want the printer to be located. Orient the base so that its paper cassette and the printer’s paper cassette will be on the front side when the printer is on the feeder base. 5 Remove the paper cassette from the printer.
6 With another person, lift the printer, position it directly over the feeder base, and gently lower the printer until it sits evenly on the feeder. Notice the three locator points that protrude from the feeder. The printer fits over these. As you lower the printer, align the corners of the printer directly over those of the base.
7 Insert the locking connectors. The locking connectors secure the printer to the feeder. Insert the straight end of a locking connector through the foot of the printer, securing it to the locator point. 8 Replace both paper cassettes (one goes inside the printer, the other inside the feeder). 9 Connect the feeder’s short power cable to the printer.
10 Connect the longer power cable (the one previously used for the printer) between the optional feeder and a grounded electrical outlet. 11 Turn on the printer. 12 Configure your printer software to use the 250-sheet feeder. Next you must configure the printer software on your computer to use the new paper option. For instructions, see “Configuring Your Software for New Printer Options,” later in this chapter.
Adjusting the side margin Once you’ve installed the optional sheet feeder, you can check its left margin setting. If necessary, you can adjust the setting so that the left margins match on pages printed from both paper cassettes. 1 Turn on the printer. 2 Load paper into the universal paper cassette in the feeder. For instructions, see Chapter 9. 3 Print anything that you’ve already printed from the standard cassette (for comparison).
Installing the 250-sheet universal cassette To install the 250-sheet universal cassette in the printer, follow these steps. 1 Unpack the cassette and remove any packing materials within the cassette. 2 Slide the standard paper cassette out of the printer. 3 Slide the 250-sheet universal cassette into the printer. To load paper, see “Loading the Optional 250-Sheet Universal Cassette” in Chapter 9. You’ve now completed installing the 250-sheet universal cassette.
Adding hard disks You can install an internal hard disk and attach up to six external SCSI 40 MB (or larger) hard disks to the Color LaserWriter 12/600 PS. The hard disk provides space for font storage. When you connect one or more hard disks to your printer to store fonts, documents will print faster because your computer will rarely need to download a font to the printer. You’ll also improve network performance because less information is transferred over network cables.
IMPORTANT The external hard disk you connect to the Color LaserWriter 12/600 PS printer must supply 5 volts DC to the SCSI bus to work properly. Check the documentation that came with the hard disk for information about SCSI voltage. The kind of SCSI cable terminator to use with disks connected to the printer can be black or gray. To purchase terminators, contact an Apple-authorized dealer. Before you connect your external hard disks, make sure that each one has a unique SCSI ID number.
Connecting a single external hard disk 1 Turn off the printer. 2 Attach the HDI-30 SCSI System cable to the SCSI port on the printer. 3 Attach the other end of the HDI-30 SCSI System cable to either SCSI port on the hard disk. 4 Attach a cable terminator to the other SCSI port on the hard disk. The printer recognizes disks formatted for use with the Macintosh hierarchical file system (HFS) format.
Adding an internal hard disk To create additional space to store fonts in your Color LaserWriter 12/600 PS, you can purchase an internal hard disk. To install the internal hard disk, you remove the controller board from the printer, connect the hard disk to the board, and replace the board in the printer. Be sure to wear a grounding wrist strap when working on the controller board.
3 Grasp the metal frame of the controller board and slide it out of the printer. Place the board next to the printer. (When you put on the grounding wrist strap, you want to be able to reach the controller board easily.) IMPORTANT Be sure to put on the grounding wrist strap before handling the hard disk or any internal printer parts. The strap grounds you to the printer, preventing any static discharge that might harm the controller board or printer. Wearing the strap cannot harm you.
7 Remove the three screws from the controller board and discard them. 8 Attach the hard drive cable to the controller board. Attach the cable here. 9 Secure the brackets on the hard disk to the controller board with the three screws that came in the package with the hard disk. 10 Remove and discard the grounding wrist strap. You’ve now installed the hard disk. You need only replace the controller board to complete the installation.
12 Replace the two screws that hold the controller board in place. You’ve completed installing a hard disk in the printer. Next you must initialize the hard disk before you can use it. Initializing hard disks After connecting an external or internal hard disk to the printer, you must initialize the disk before you can use it. Macintosh external hard disks already initialized in the HFS format can be used as is with the printer.
Using external hard disks from manufacturers other than Apple IMPORTANT Some older model hard disk drives may not be compatible with the Color LaserWriter 12/600 PS. If you are considering connecting external hard disks to your printer, keep these points in mind: m The printer requires SCSI 40 MB (or larger) hard disks. m The printer must be able to tell how much storage space is available on the disk. This is not possible with some hard disks from manufacturers other than Apple.
You can purchase additional RAM for the printer in units of 1, 4, and 16 MB SIMMs. You can also purchase RAM expansion kits from many electronics and computer outlets. For information about the RAM specifications required to expand your printer’s memory, see Appendix A. IMPORTANT The RAM used in the Color LaserWriter 12/600 PS is not the same type of RAM used in earlier LaserWriter II printers. The two are not interchangeable.
The table below lists RAM configurations you can use. Remember, the total amount of memory (shown in the first column) includes the 8 MB of RAM soldered on the controller board. Amount of memory (megabytes) Slot J10 Slot J11 12 MB (standard) 0 MB 4 MB 13 MB 4 MB 1 MB 16 MB 4 MB 4 MB 24 MB 16 MB 0 MB 25 MB 16 MB 1 MB 28 MB 4 MB 16 MB 40 MB 16 MB 16 MB IMPORTANT The printer requires 12 MB RAM and won’t work with less.
WARNING Avoid touching the surface of the printer’s controller board with hands or tools to avoid damaging or scratching the printed circuits. 3 Grasp the metal frame of the controller board and slide it out of the printer. Place the board next to the printer. (When you put on the grounding wrist strap, you want to be able to reach the controller board easily.) IMPORTANT Put on a grounding wrist strap before handling the SIMM or any internal printer parts.
7 Insert the SIMM into the connector at an angle and press the SIMM into the retaining clips on each end of the connector until the clips snap and fasten the SIMM in place. Hold the SIMM over the slot, aligning the connectors and notches with the controller board’s connector. Notice that one edge of the SIMM has a distinctive notch that you can use to judge the orientation and alignment of the SIMM with the connector. This notch, on the bottom edge of the SIMM, should be down as you install the SIMM.
10 Slide the controller board back into the printer. 11 Replace the two screws that hold the controller board in place. 12 Turn on the printer. The printer does self-diagnostic tests each time it is turned on. During this testing, the printer verifies the amount of memory installed. If the test determines that a SIMM is faulty, specific status panel lights come on. Try reinstalling the SIMMs, following the instructions earlier in this chapter.
13 Check the startup page to see that the new memory is listed there. If the startup page has been turned off, use the Apple Printer Utility to print the startup page. (For details, see “Turning the Startup Pages On or Off” in Chapter 2 for Macintosh computers, or Chapter 3 for Windows computers.) 14 Next, configure the printer software to use the additional memory. For configuration instructions, see “Configuring Your Software for New Printer Options,” next.
Designating the 250-sheet feeder as the preferred paper source You can tell the printer to use the optional feeder as the preferred paper source. If you do, and you choose Auto Select in the Print dialog box, the printer looks first in the 250-sheet feeder for paper. If it’s out of paper, the printer looks in the standard cassette.
7 In the dialog box that appears, choose Installed or Installed and Preferred from the Cassette pop-up menu. 8 Click OK. 9 In the Printer Setup dialog box that appears, click OK. Now the printer recognizes that the optional feeder has been installed. If you chose Installed and Preferred, the printer knows that the optional feeder is the preferred paper source for Auto Select (a choice in the Print dialog box).
Guide for Users Chapter 6 Macintosh Users Chapter 7 Windows and DOS Users Chapter 8 UNIX Users Chapter 9 Loading Paper Chapter 10 Maintenance Chapter 11 Clearing Paper Jams Chapter 12 Fixing Image Problems Chapter 13 Troubleshooting Part II contains information you need to use a printer that has already been set up. You can find setup instructions in Part I.
6 Macintosh Users The Color LaserWriter 12/600 PS comes with software and fonts for use with Macintosh computers. This chapter describes the system requirements and the procedures for installing the printer software and fonts on a Macintosh. You’ll also find explanations for using the standard printing and page setup options of the LaserWriter 8 printer driver software supplied with your printer.
System requirements To use the printer software, you need a Macintosh with a 68020 or higher central processing unit (any Macintosh except a Macintosh Plus, SE, Classic, Portable, or PowerBook 100). Your Macintosh must have system software version 7.1 or later and at least 4 megabytes (MB) of memory. If your system software is an earlier version, you need to obtain a system software upgrade from your computer or software dealer.
5 To start the Installer program, double-click its icon. 6 In the Welcome dialog box that appears, click Continue. After a moment, the Install dialog box appears. At the top of the dialog box is a pop-up menu set to allow you to perform an Easy install. IMPORTANT The Installer checks to make sure you have what you need to use the printer software. If you’re missing anything, a message tells you what you need. You won’t be able to install the printer software until you correct the problem.
8 Follow the instructions on the screen until the installation is complete. The Installer ejects disks and asks you to insert others. Keep following the instructions on the screen until the installation is complete. 9 When you see a message reporting that installation was successful, click Restart. The Installer restarts your Macintosh. The software is now installed on the hard disk. If you turned off any automatic virus-detection programs on your Macintosh, turn them on again.
Selecting and setting up the printer Before using your printer for the first time, you must select it in the Chooser. Once you select the printer in the Chooser, you won’t need to repeat this step unless you change printers or change the way your printer is connected. 1 Choose the Chooser from the Apple (K) menu. 2 In the Chooser dialog box, click items to select them. First, click this icon. (If necessary, use the scroll bar and arrows to find the icon.
Creating, throwing away, and manipulating desktop printer icons To create a desktop printer, select the printer using the Chooser. After you close the Chooser, the icon will appear on your desktop. See “Selecting and Setting Up the Printer,” earlier in this chapter. You may also do the following with desktop printer icons: m Throw away the icon Drag the icon to the Trash. You can’t throw away a desktop printer icon while the printer is printing a document.
Switching between printers If you have more than one printer available, you must select which printer you want to use. The printer you select is called the default printer. A bold outline around the desktop printer icon indicates that this is the default printer, where all your documents will print, until you indicate otherwise. A plain outline around the desktop printer icon indicates that this is not the default printer.
Select a new printer using the Chooser If you don’t have a desktop printer icon for the printer you want to use, you must select the printer using the Chooser. The Chooser will then create a desktop printer icon for the printer that you select and make it the default printer. 1 Choose the Chooser from the Apple menu. 2 Select the printer that you want. 3 Close the Chooser by choosing Close from the File menu. When you close the Chooser, it creates a desktop printer icon for the printer you selected.
2 In the dialog box that appears, select the page setup options you want. Most Macintosh programs use a dialog box similar to the one shown below, although the exact features may vary. Use this pop-up menu to indentify the paper size you are using. Use the Layout pop-up menu to choose 1, 2, or 4 pages per sheet. (The printer reduces or enlarges pages to fit the layout.) When the selections are set the way you want, click OK. For the dimensions of the paper currently selected, click here.
Printing documents Most programs on the Macintosh use a Print dialog box similar to the one shown below, although the exact features may vary. You can use the dialog box to specify print options such as the number of copies you want printed. Some programs add more choices to the Print dialog box. For information about such options, refer to the documentation that came with the program. 1 Choose Print from the File menu (or drag the document to the desktop printer icon and drop it on the printer).
Printing a cover page automatically You can choose to print a cover page that provides information about the printed document, such as the document’s name and the date and time of printing. 1 Choose Print from the File menu. The Print dialog box appears. 2 In the Print dialog box, make the selections you want. 3 Click Options. 4 In the Print Options dialog box, make the selections you want. For a cover page that appears at the front or at the end of the document, click Before or After Document.
Printing color and grayscale documents When you print a document containing colors or shades of gray, you can choose to maximize either image quality or speed. 1 Choose Print from the File menu (or drag the document to the desktop printer icon and drop it on the printer). 2 In the Print dialog box, make the selections you want. 3 Click Options. 4 In the Print Options dialog box, choose what you want from the Print pop-up menu. m For the fastest printing, choose Black and White.
Reporting printing errors You can specify how printing errors are reported when they occur. You can have the printer provide no special reporting, provide a summary of the print error on your Macintosh screen (when using foreground printing), or print a page reporting the error. 1 Choose Print from the File menu (or drag the document to the desktop printer icon and drop it on the printer). The Print dialog box appears. 2 In the Print dialog box, make the selections you want. 3 Click Options.
Turning tray switching on or off Tray switching lets you switch automatically between the paper cassette and the multipurpose tray (or other optional paper source) without reloading paper when one paper source runs out of paper. IMPORTANT If you have the same size paper in your paper cassettes and multipurpose tray and have tray switching turned on, the printer may draw paper from any paper source that has the correct size paper (even if you select a specific paper source from the Print dialog box).
Printing transparencies When you want to print transparencies, choose the Print command and click the Options button in the Print dialog box. Then choose Transparency from the Paper Type menu in the Print Options dialog box. A page you print as a transparency looks different from the same page printed on paper. You can see bigger dots of color on the transparency film. This kind of printed image looks best when projected on a screen.
Printing while using the computer for other work With background printing turned on, you can use your Macintosh for other work while you’re printing. To turn background printing on, follow these steps: 1 Select Chooser from the Apple menu. 2 In the Chooser dialog box, click the LaserWriter 8 icon. 3 Click to turn background printing on or off. Click On or Off. 4 Close the Chooser. Once background printing is turned on, it is in effect whenever you print, until you turn it off.
Monitoring and controlling background printing If you are using background printing, you can use the desktop printer features to monitor and control the documents that are waiting to print. To learn how to turn background printing on and off, see the previous section, “Printing While Using the Computer for Other Work.” To monitor or control a print request, follow these steps: 1 Double-click the desktop printer icon you’re interested in.
m To indicate that a print request is urgent, select its title or icon (by clicking it), then choose Set Print Time from the Printing menu. In the dialog box that opens, click Urgent. This moves the print request to the top of your list. m To indicate that a print request should not print until a future time, select its title or icon (by clicking it), then choose Set Print Time from the Printing menu. In the dialog box that opens, click At Time, then set the time you want.
7 Windows and DOS Users The Color LaserWriter 12/600 PS comes with software for IBM PC or compatible computers using Windows 3.1. This chapter describes how to install and use the PostScript Printer Driver and other printer software. Note for Windows NT users: See “Installing Software for Windows NT” (later in this chapter) for installation instructions. Refer to your Windows NT manual for instructions about printing.
Installing the Windows printer software To install the Windows printer software (if not already installed by your system administrator), follow these steps. These instructions assume that you have a mouse or similar pointing device. 1 Find the Windows disks that came with the printer and make sure they’re locked. You lock a disk by sliding up its write-protection tab. The disk is locked when you can see through the hole. 2 Start Windows.
7 Click Express Installation. A window appears that keeps you informed as file decompression proceeds. Insert other printer disks (and click OK) as the program asks for them. Instructions appear describing the next three steps in the installation procedure. Take a moment to read them. 8 Click Continue. The Adobe Printers control panel appears. 9 Select the Color LaserWriter 12/600 PS and click OK.
15 Choose how to proceed: For most users connected via the parallel cable, the default printer driver settings should suffice. You can monitor your printer software with Apple Print Monitor for Windows; see the section “Initial Apple Print Monitor for Windows Setup,” in Chapter 3. For instructions on using the Apple Printer Utility for Windows, see “Setting Additional Parameters with the Apple Printer Utility for Windows,” in Chapter 3.
What to do next The PostScript Printer Driver and other software are now installed. To learn to use the PostScript Printer Driver, turn to “Printing From Windows Applications,” later in this chapter.
Printing from Windows applications After you have connected the printer to your computer and installed and set up the printer software, you’re ready to start printing. This section explains the basic steps required to print a document, though the details can vary from one program to another. To find out more about printing from your programs, read the documentation that came with them. If you have Windows NT, print using the TCP/IP protocol or using AppleTalk protocol.
Opening the printer Setup dialog box from the Control Panel 1 From the Program Manager, double-click the Control Panel icon to display the Control Panel. 2 Double-click the Printers icon to display the Printers dialog box. 3 Select the printer you want to set up from the List of Installed Printers. 4 Choose Setup to display the Setup dialog box for the printer.
Selecting printer options in the Setup dialog box You can change the most commonly used printer settings from the Setup dialog box. (The tabs in the dialog box also give you access to additional printer settings. For information about these settings, see “Additional Printer Options,” next.) The previous sections explain how to open the Setup dialog box. The Paper tab dialog box is displayed first: m Output Format Selects either PostScript or Encapsulated PostScript. Use PostScript for normal printing.
m Scaling Shrinks or enlarges the print image by a percentage you specify. You can scale the image from 10 percent to 400 percent. m Copies Specifies the number of copies of each document page to print. m Watermarks Specifies which watermark to use. m Layout Specifies the number of pages to print on each sheet of paper. m Preview Screen Shows changes you make in the driver settings. Note: To print on transparencies, you must select Transparency using the Paper Type option in the Features tab dialog box.
PostScript Click the PostScript tab to display the PostScript tab dialog box, which controls color printing, the communication protocol, and PostScript Level 2 features. The PostScript tab dialog box lets you set the following options: m Use PostScript Level 2 features Tells the driver to use PostScript Level 2 features when printing documents. Use the Level 2 features to speed printing. m Send Data in Binary Tells the driver to send data to the printer in a binary format.
m Job Timeout Sets the maximum number of seconds that the printer will spend trying to print a document before canceling the print job. A value of zero means that the job is never canceled. m Wait Timeout Sets the maximum number of seconds that the printer will wait for Windows to send data before canceling the print job. A value of zero means that the job is never canceled. m Margins Changes the way the printer driver reports the printable area to the applications you use.
Fonts Click the Fonts tab to display the Fonts tab dialog box. Parameters in this dialog box control the way the driver prints TrueType fonts used in your documents. The driver can download available TrueType fonts as TrueType fonts (Type 42); substitute available PostScript fonts for TrueType fonts; or automatically create PostScript versions of TrueType fonts and download them to the printer when you print.
m Substitute PostScript Fonts for TrueType Fonts on This Printer When checked, tells the driver to substitute PostScript fonts available to the printer for TrueType fonts. The driver uses the TrueType Substitutions table to determine which PostScript font to use for each TrueType font installed on your system. Substituting PostScript fonts for TrueType fonts speeds printing (especially when the PostScript fonts are resident in the printer).
Features Click the Features tab to display the Features tab dialog box, which lets you configure the printer software to use optional printing features that you install on the Color LaserWriter 12/600 PS. Use this dialog box to set up any optional features you may purchase, such as additional memory or the 250sheet feeder. The Features tab dialog box lets you configure the printer to use the following options: m Memory Configuration The amount of RAM installed in the printer.
Job Control Click the Job Control tab to display the Job Control tab dialog box, which controls such options as when the PostScript header and the PostScript error handler are sent to your printer. The following list describes the printer settings in the Job Control tab dialog box. m Printer Mode By default, the printer is set up to receive data in either binary or ASCII format. There is no need to switch between these manually.
Watermark Click the Watermark tab to display the Watermark tab dialog box, which contains options for defining, editing, and deleting watermarks. Display area The following list describes the settings in the Watermark tab dialog box. m Select a Watermark Lists available watermark definitions, which can be selected and edited or deleted. m Edit Displays the Edit Watermark dialog box, summarized below.
Edit Watermark Choose the Edit button in the Watermark tab dialog box to display the Edit Watermark dialog box. The following settings are available in the Edit Watermark dialog box: m Text Displays the text of the selected watermark for editing. m Font Lists all TrueType and ATM fonts and the 13 base PostScript fonts that either reside in the printer or can be downloaded to the printer. m Size Lets you specify a font size between 7 and 600 points.
m Color Lets you specify red, green, and blue values for the color in which the watermark is printed. As an alternative, Choose Color brings up a Color dialog box that lets you view and select a color for the watermark. m Position/Automatically Center Watermark/Position Relative to Center Tells the driver how to position the watermark. Automatically Center Watermark centers the watermark on the page. Position Relative to Center lets you specify x and y coordinates for the watermark relative to the center.
By contrast, when you manually download a Type 1 font with the Font Downloader, the font remains in printer memory (RAM) until you switch off or restart the printer or when memory limitations are exceeded. Manually downloading frequently used fonts therefore reduces printing time because the fonts do not have to be sent to the printer each time they are used.
3 If it is not already selected, select the Color LaserWriter 12/600 PS from the Installed Printers list. 4 Click Setup. The Setup dialog box appears. Note: You can also open the Setup dialog box from within many Windows programs. Check your program documentation to see if you can change your printer setup from within your program. 5 Click Fonts. 6 Click Font Downloader. The Font Downloader dialog box appears. 7 Select the destination device from the list box.
Using a hard disk You can add an internal or external hard disk to the Color LaserWriter 12/600 PS. A hard disk can store many soft fonts so they don’t need to be downloaded each time you use them, thus expediting your printing. Chapter 5 explains how to install a hard disk. After the hard disk is installed, you must add it to the device list and initialize it, as explained in the next two sections. Adding a hard disk to the device list 1 From the Program Manager, open the Control Panel.
8 Click Add New. Another dialog box opens. 9 Make sure “Magnetic disk” is selected, then click Add. 10 Complete the dialog box as follows: m Fill in the Available Memory box with the number of kilobytes your hard disk can store. m If you have Font Metrics files for the fonts, you can check the Read Font Metrics Files checkbox. m Make sure the Volatile checkbox is not checked. m Make sure the Writable checkbox is checked. 11 Click Add. A dialog box opens. 12 Type a name for the hard disk.
Initializing the hard disk If you attach a hard disk to the printer to store fonts, you must initialize it (if it is not already in Apple HFS format) before you can use it. You can do so by following the steps below. WARNING Initializing the hard disk erases all the data on it. Initialize the hard disk only if you’re sure it’s new or if it’s OK to erase it. 1 From the Program Manager, open the Control Panel. 2 Double-click the Printers icon to display the Printers dialog box.
Printing to a PostScript file As an alternative to printing your document on the printer, you can save a PostScript language description of your document as a disk file. PostScript language descriptions of documents can be useful for m creating document archives m printing documents without using the program that created them (at a service bureau, for example) m diagnosing printing problems You may also want to print an Encapsulated PostScript (EPS) file.
Using the driver to print to a PostScript file Using the driver to print to a PostScript file is a three-step process. First, change your printer setup, then use your program to create the file, and finally reset your printer setup for normal printing. Step 1: Changing your printer setup to print to a PostScript file 1 From the Program Manager, open the Control Panel and double-click the Printers icon. The Printers dialog box appears.
Step 2: Printing to a PostScript file 1 Start the program and open the document for which you want to create a PostScript file. 2 If necessary, select the Print Setup command from the File menu, change the settings as appropriate, and select OK. 3 Select the Print command from the File menu. Your program’s Print dialog box appears. 4 Choose OK. A dialog box appears that asks you to name the file. 5 Enter a pathname and filename for the file.
7 If you changed any printer settings to print to file, choose Setup to display the Setup dialog box. Undo any changes you made and then choose OK. The Printers dialog box appears. 8 Select OK to close the Printers dialog box. 9 Choose Exit from the Settings menu to close the Control Panel. DOS notes If you are using DOS programs, refer to the manual that came with your program and follow the instructions for using a PostScript printer. Most DOS programs are PostScript compatible.
8 UNIX Users The details of setting up your UNIX workstation depend on which type of UNIX you’re running. In most cases, the setup requires superuser privileges and knowledge of the /etc/hosts and /etc/printcap files and should be done by your local network or printer administrator, as described in Chapter 4. Once this setup is complete, your network or printer administrator will tell you the name of the printer’s local print queues and what sort of documents should be sent to which queue.
Printing from a UNIX workstation to the printer You don’t need any special software to use the printer. On most UNIX systems, you use either the lpr or lp command to print documents over a TCP/IP network to the printer. (The documents must be in PostScript format.) Example for lpr lpr -PKeithsLW file.ps Example for lp lp -d KeithsLW file.ps The way you print and choose printing options can differ from one application program to another.
9 Loading Paper This chapter describes how to load the standard paper cassette and the multipurpose tray with paper. It describes how to load plain paper, letterhead, three-hole punched paper, and transparencies for printing. You can purchase additional printing options for use with your Color LaserWriter 12/600 PS, including a 250-sheet feeder, which contains a universal cassette.
Choosing paper The Color LaserWriter 12/600 PS produces the best results on paper labeled “laser-quality” (16- to 24-pound stock). The printer can accept stock of up to 28 pounds from the multipurpose tray. To avoid paper problems, keep the following potential trouble sources in mind: m Temperature Some letterheads are printed with low-temperature dyes that vaporize and smear at the temperatures inside the printer. Some glossy, coated letterheads may lose their coating in the printer.
Using the standard paper cassette The standard paper cassette holds up to 250 sheets of paper. You can fill the cassette with U.S. letter-size paper (or A4 paper, depending on the type of paper cassette you have). You can use plain paper, letterhead paper, or threehole punched paper. To refill the paper cassette, insert paper as shown in the following illustrations. Do not stack paper higher than this point. Slide paper under the retainers.
Using the multipurpose tray The multipurpose tray is built into the printer. You can use the multipurpose tray for automatic and manual feed printing. Opening the multipurpose tray To use the multipurpose tray you must first open it. Pull on the latch at the top of the tray and then lower the tray slowly. Pull open the extension to adjust the tray so that your paper does not extend over the edge. Pull the extension all the way out, then press gently to lock it in place.
Placing paper and transparencies in the multipurpose tray You can use the multipurpose tray for all your printing jobs. You can keep a small stack of paper in the tray and let the printer feed the paper automatically, or you can use the multipurpose tray for manual feed printing. With the Auto Select feature on in the Print dialog box, the printer draws paper automatically from any source that holds the correct size paper.
For more information about selecting paper trays for printing, see Chapter 6 if you use a Macintosh or Chapter 7 if you use an IBM PC or compatible computer. Tips for avoiding problems Here are some suggestions to help you avoid problems with paper jams: m Make sure the paper lines up straight and doesn’t enter the printer skewed at an angle. m Make sure the paper guides keep the paper evenly aligned, but don’t set the guides so tight that the paper stack bulges.
Loading letterhead paper in the multipurpose tray You can load a stack of letterhead in the multipurpose tray for automatic printing. You can also print letterhead manually by feeding one sheet at a time. This illustration shows how to load a stack of letterhead in the multipurpose tray. C BA Place letterhead paper face down in the tray, with the top of the paper “in” (closest to the printer). Slide the width guides so they rest against the paper.
Loading transparencies in the multipurpose tray You can load one transparency at a time into the multipurpose tray for manual printing, or you can place a stack of about 50 transparencies in the tray for automatic feed. IMPORTANT When you print overhead transparencies, use the multipurpose tray. (This helps avoid paper jams.) Use only Color LaserWriter 12/600 PS Transparencies Letter or Color LaserWriter 12/600 PS Transparencies A4 with this printer.
IMPORTANT Insert transparencies so the white strip goes into the printer first. Some transparencies have short strips that don’t extend fully across the page. Align these transparencies with the short strip on the left-hand side of the stack. Inserting transparencies incorrectly causes them to jam. Slide the width guides so they rest against the transparencies. If the transparencies bow out even slightly, the guides are too tight. Load transparencies so the white strip goes into the printer first.
Loading the optional 250-sheet universal cassette 1 Slide the cassette out of the printer. (It may be in the optional sheet feeder.) 2 Set the width guide to match your paper’s width. The cassette is marked with positions for paper of U.S. letter, A4, B5, and legal sizes. 3 Set the length guide to match your paper’s length.
4 Insert your paper within the guides. Load three-hole punched paper with the holes toward the back of the cassette. Do not stack paper higher than this point. Load letterhead paper face up. AB C 5 Make sure paper fits under these corner brackets. Set the size guide on the front to match your paper’s size. LGL A4 LTR B5 Size guide Setting this guide indicates to the printer the size of the paper in the cassette. 6 Insert the paper cassette into the printer (or into the 250-sheet feeder).
10 Maintenance The Color LaserWriter 12/600 PS is designed for trouble-free service. Maintenance involves putting in a new toner cartridge when a color runs out, replacing the bottle containing fuser oil, and replacing the photoconductor cartridge and toner disposal box. In addition, there are a few minor cleaning tasks you may want to perform. The recommended service interval is 60,000 pages to check any service wear on the fuser and associated parts.
Safety first The fuser assembly in the Color LaserWriter 12/600 PS operates at very high temperatures—around 400° F (204° C). Allow the rollers to cool 30 minutes before performing maintenance and troubleshooting. This area gets hot.
Precautions during maintenance To prevent damage to the printer while performing maintenance, observe the following precautions. m Don’t lubricate the printer. m Don’t attempt to disassemble the printer. m Don’t place anything on top of the printer. These areas get hot. Don’t touch the roller.
Regular maintenance You can perform most regular maintenance tasks, replacing toner cartridges, fuser oil, the photoconductor cartridge, and toner disposal boxes. In addition, when the fuser wears out, you can replace it yourself, following the instructions in Appendix F (or call an Apple-authorized service provider to do it for you). For information about ordering the replacement supplies, see Appendix A. Low toner The toner cartridges hold the toner powder that forms the printed images.
Check the status panel to see which toner color is running low. Then take that cartridge out, rock it gently back and forth a few times (as described in the cartridge installation procedure) to redistribute the toner, and reinsert the cartridge. If the light goes out, you can continue to use the same cartridge. It’s probably a good idea, however, to order or purchase a replacement cartridge after this kind of early warning. If the light stays on, change the cartridge.
Toner disposal box is full When the toner disposal box is full, the Alert and toner disposal lights blink (and the printer stops working). For information about ordering the replacement supplies, see Appendix A. Toner disposal box M C Bk Y ! When the toner disposal box is full, the Alert and toner disposal box lights blink. Instructions for replacing the toner disposal box come in the package with the photoconductor cartridge and two toner disposal boxes.
Photoconductor cartridge is wearing out When the photoconductor cartridge is near the end of its life, the Alert and photoconductor cartridge lights glow. When the photoconductor is completely worn out, the printer stops working until you replace the photoconductor cartridge. For information about ordering the replacement supplies, see Appendix A. M C Bk Y ! When the photoconductor is wearing out, the Alert and photoconductor lights glow.
Fuser needs replacement When the fuser is worn out, the Alert and fuser lights glow. As the fuser approaches the end of its life, the status panel shows a warning, prompting you to order a replacement kit. When the fuser is completely worn out, the printer stops working. For information about ordering replacement supplies, see Appendix A. Fuser M C Bk Y ! When the fuser is wearing out, the Alert and fuser lights glow.
Cleaning the density sensor and separation discharger wire Clean the density sensor and separation discharger wire regularly to keep the printer running smoothly. 1 Open the printer’s door and top cover and remove the cleaning tool from its clips.
2 224 Chapter 10 Lightly brush off any dust that may have settled on the sensors.
3 Position the felt tips on either side of the separation discharger wire and run the tool along the wire once or twice. 4 Replace the tool in its clips, close the top cover, and close the printer’s door.
Cleaning the paper pickup area The paper pickup mechanism handles a lot of paper. Dust from the paper can accumulate on the rollers and on the mechanism. It’s important not to let lint or dust interfere with the operation of the printer. Take time to clean the paper pickup area occasionally. Wipe the area with a clean, dry, lint-free cloth.
11 Clearing Paper jams This chapter provides solutions to problems you may encounter with paper jams while using your Color LaserWriter 12/600 PS. The first section discusses how to read the printer’s indicator lights to help you identify the approximate locations of paper jams. The second section shows the steps for clearing paper jams.
Checking the indicator lights for paper jams When paper is jammed somewhere in the printer, the Paper Jam light glows orange, and lights on the status panel indicate the location of access doors near the paper jam. M C Y ! The lights on this diagram identify the access doors nearest the paper jam. Paper Jam light If you see other lights flashing, see Chapter 10 or Appendix G for information about the status panel. m If you have connected an external hard disk, make sure it’s turned on.
Checking for and clearing paper jams Paper jams can occur in three areas in the printer: m where paper goes into the printer (pickup area and paper cassette) m where printing happens (transfer drum) m where paper comes out of the printer (fuser and output trays) Face-down output tray Printing and transfer area Fuser Face-up output tray Multipurpose tray Standard paper cassette Optional 250-sheet feeder (with universal paper cassette) Paper pickup access door Paper pickup access door on optional 250-she
Clearing paper from the paper pickup area Make sure the multipurpose tray is closed before you open the door to the paper pickup area. The paper jam is in the paper pickup area. M C Bk Y ! Gently remove the jammed paper.
If you can’t see or reach the jammed paper, pull the mechanism out for easier access. After you remove the paper, slide the mechanism back into the printer. IMPORTANT After you remove the paper, wipe off the rollers with a clean, dry, lint-free cloth. (This keeps paper dust from accumulating.
If you still can’t find the problem in any of the places identified on the status panel, the paper jam may be inside the paper cassette. (Sometimes a sheet of paper gets tangled while still in the cassette.) Slide the paper cassette out of the printer. Inspect the stack of paper, and remove any paper that is misaligned. Check both paper cassettes and remove any paper that is misaligned.
Clearing paper from the transfer drum M C Bk Y ! The paper jam is in the transfer drum area. You must open the front door and the top cover. To unlock the transfer drum, push this lever. If you need to rotate the drum to release the jammed paper, turn this knob. Note: Don’t let loose toner get on the window of the density sensor. 3 2 Gently remove the jammed paper. You may have to pull it loose from the small clips on the drum. Pull the paper at a slight angle (not straight up).
If you can’t see the paper when you rotate the transfer drum, close the locking lever, close the top cover, and close the printer’s door. Then open the access door to the paper pickup area and look for the paper jam there. Clearing paper from the fuser M C Bk Y ! The paper jam is in the fuser area. 1 234 Chapter 11 If it’s open, close the face-up output tray.
2 Open the fuser access door. To move the paper toward you, press and release this lever. Repeat until the paper is completely out. Don’t pull the paper too hard. If the paper tears, it is more difficult to remove. 3 Remove the jammed paper. If the paper is hard to see or reach, you can open the guide cover for easier access. Open the guide cover. Press the release lever. Don’t pull the paper too hard. If the paper tears, it is more difficult to remove.
Clearing paper from the optional feeder The optional 250-sheet feeder has its own paper pickup area where paper may get jammed. M C Bk Y ! The paper jam is in the paper pickup area on the optional 250-sheet feeder. If you can’t find the paper jam, close the access door and open the paper cassette. (Paper might get caught just as it’s leaving the paper cassette.) Slide the paper cassette out of the printer. Inspect the stack of paper, and remove any paper that is misaligned.
12 Fixing Image Problems This chapter suggests ways you can improve the quality of images printed on your Color LaserWriter 12/600 PS. m The first section describes general problems with print quality. m The second section deals with problems printing in color. General print quality problems Print is faded. If areas of your printed page are too light or colors are missing, try these steps: m Redistribute toner in the related toner cartridge. Remove the cartridge from the printer and shake it gently.
Spots or blotches appear on printed pages. Try these steps: m Try printing on a high-quality paper to see if that helps. m Make sure you’re printing the image on the correct side of the paper. m Replace the toner cartridge containing the relevant color. m Clean the inside of the printer to remove paper dust and toner particles. (See “Cleaning the Paper Pickup Rollers” in Chapter 10 for instructions.) m Replace the photoconductor cartridge. Vertical lines (black or blank) appear on consecutive pages.
A page prints completely black. Try these steps: m Make sure the photoconductor cartridge is properly installed. (For instructions, see Chapter 1.) m Replace the photoconductor cartridge. m Call an Apple-authorized service provider. A page prints completely blank. Try these steps: m Make sure the sealing tape has been removed from the toner cartridge. (For instructions, see Chapter 1.) m Replace the toner cartridge. m The printer may have picked up two sheets of paper and printed on one but not the other.
Stains appear on the back of a printed page. Try these steps: m Clean the separation discharger wire. (For instructions, see Chapter 10.) m Clean the density sensor. (For instructions, see Chapter 10.) m Try printing on a high-quality paper to see if that helps. m The transfer cleaning brush may need to be replaced. Call an Appleauthorized service provider. Flakes of toner come off the printed page.
Color print quality problems Horizontal bands appear on the printed page. When you print solid color images you can expect some horizontal banding (fine horizontal lines that are more obvious in solid color areas). To minimize banding, try these steps: m Banding is more likely with 30 to 60 percent print coverage. Try a different pattern with more white space or more coverage. m Use light background color, rather than dark. m Replace the toner cartridge containing the associated color.
Text or objects on the page are blurry. The Color LaserWriter 12/600 PS uses a compression scheme to provide 600 dpi, nearly continuous-tone color printing using as little as 12 MB of RAM. Because of the compression, some details and fine lines in colored objects can appear blurred. Try these steps: m Add more RAM. If you’re printing legal-sized pages on a Color LaserWriter 12/600 PS with 12 MB of RAM, the printer uses a different compression scheme.
13 Troubleshooting This chapter provides solutions to problems you may have printing with the Color LaserWriter 12/600 PS from Macintosh, Windows, DOS, and UNIX computers. Note: For easier troubleshooting, it’s a good idea to turn off background printing. Problems covered in other places For help in clearing a paper jam, see Chapter 11. For suggestions to improve the print quality of documents you’ve printed, see Chapter 12.
Can’t communicate with the printer If you cannot use the Apple Printer Utility to communicate with the printer (for example, if you inadvertently turn off communication to all ports), you must reset the configuration switch on the back of the printer. Flip the switch to the left-hand position. Then restart the printer and return the switch to the right-hand position.
Can’t turn the toner carousel If you press and turn the knob, but the carousel won’t turn, press the toner cartridge firmly to make sure it is installed all the way. Macintosh troubleshooting If you are using the printer from a Macintosh computer, use this section for troubleshooting tips. The Chooser does not appear in the Apple (K) menu.
m Someone may have renamed the printer. (Check the startup page for the printer’s name.) m If you are using an AppleTalk network that contains zones, you may not have selected the correct zone for the printer. m There’s a problem in the network cable system somewhere between your computer and the printer you want to use. Make sure that all the cables are properly connected. If you still can’t resolve the problem, the printer’s electronics or the network connector boxes may not be functioning properly.
Apple Printer Utility can’t find an external hard disk. You’ve attached an external hard disk to the printer. The Apple Printer Utility can’t recognize an external hard disk if m the disk has not been initialized m you turned the disk on after turning on the printer An “out of memory” message appears when you try to print.
Nothing is printed; no paper comes out of the printer. Try the following steps: m Make sure the printer is turned on. m If you are using background printing, check for error messages. (Double-click the desktop icon for the printer you’re using.) m If you have several printer icons on your desktop, make sure the one you printed to is the same as the one where you’re looking for the printed document. m Try printing again, but select the Print Detailed Report option.
Sometimes printing the first page takes longer than I expect. The printer automatically goes into an energy-saving mode after it’s been idle for a while. When you print while it’s in this mode, the printer takes about three minutes to warm up before it can print the first page. The printer administrator can adjust this feature by using the Apple Printer Utility on a Macintosh computer (see Chapter 2) or the Apple Printer Utility for Windows on a Windows computer (see Chapter 3).
m Check the Paper Out light. If it is on, add paper and replace the paper cassette. m Check for a paper jam as described in Chapter 11. m Check the printer cables. m Check the position of the port configuration switch as described in “Adjusting Communication Settings” in Chapter 1. m Turn the printer off and back on. Check the startup page. m Check the Protocol options on the PostScript tab dialog box. Choose Serial/Parallel for a parallel connection, None for Ethernet.
My printer won’t draw paper from the multipurpose tray. You must use the Apple Printer Utility to tell the printer what paper size is available in the multipurpose tray. Otherwise, the printer draws paper from the paper cassette instead. When I print a document in multipage layout, an error page is the only thing printed. In the Job Control tab dialog box, select PostScript Header: Download Each Job. The job should print properly. Do not click the Download Now button or the problem may happen again.
Sometimes printing the first page takes longer than I expect. The printer automatically goes into an energy-saving mode after it’s been idle for a while. When you print while it’s in this mode, the printer takes about three minutes to warm up before it can print the first page. The printer administrator can adjust this feature by using the Apple Printer Utility on a Macintosh computer (see Chapter 2) or the Apple Printer Utility for Windows on a Windows computer (see Chapter 3).
The BOOTP server is not responding. If you chose to use a BOOTP server to assign the printer’s IP address while setting up the printer, but the server is not responding, follow these steps: 1. Check the /etc/bootptab file to verify m that the lp entry is a valid IP address and that it matches the address in the /etc/hosts file m the ha entry is the correct Ethernet address (found on the printer’s startup page) with no colons separating the bytes m the ht entry is either ether or ethernet 2.
Density control panel The printer has been adjusted at the factory to produce the best possible image quality. All Color LaserWriter 12/600 PS printers come with these default settings in effect. There are always small variations in color between different printers. If you have two Color LaserWriter printers on the same network, you can use the density control panel to make subtle changes to match the two printers.
Appendixes Appendix A Technical Information and Printer Supplies Appendix B Setting Up the Printer as an ATPS Remote Printer Appendix C Using Fonts With the Printer Appendix D Working With ColorSync Appendix E Packing and Moving the Printer Appendix F Replacing the Fuser Appendix G Diagnosing Problems for Service Appendix H Removing the Macintosh Desktop Printing Software III part
Appendix A Technical Information and Printer Supplies Specifications Marking engine m Canon HX LBP print engine m 3 ppm in color 12 ppm in black, cyan, magenta, or yellow 1 ppm for a transparency m 600 x 600 dpi with Color PhotoGrade m Enhanced 600 dpi grayscale imaging (effective 200-line screen halftone, 122 gray levels) Laser m Type: Semiconductor laser GaAlAs m Wavelength: 780 nm m Output power: 1 mW 257
Controller m AMD Am29030 25-MHz microprocessor m 8 MB of ROM (including 39 Type 1 fonts) m 12 MB of RAM (expandable to 40 MB) m 128 KB parameter SRAM m SCSI interface for internal/external hard disk(s) m LocalTalk interface m High-speed parallel interface (IEEE P1284 ECP, bidirectional) m Ethernet interface with three protocols: EtherTalk Novell NetWare IPX (PSERVER or RPRINTER) TCP/IP (BSD lpd) m External Ethernet transceivers available for: Thin Coaxial Twisted Pair (10Base-T) Thick Coaxial (IEEE 802.
m The toner carousel rotates to bring the appropriate color toner cartridge into contact with the photoconductor. (This contact is between the toner developer rollers and the photoconductor.) Toner jumps from the toner charge to the photoconductor. m At the same time, paper enters the system from the paper cassette and wraps around the transfer drum. The paper is clipped onto the transfer drum at one end and held around the drum by an electrostatic charge.
m Times Bold, Times BoldItalic, Times Italic, Times Roman m Zapf Chancery MediumItalic m Zapf Dingbats Speed m Prints 12 pages per minute maximum in black, magenta, cyan, or yellow; 3 pages per minute maximum in 2 or more colors using letter-size paper; and 1 transparency per minute. Actual speed depends on the images printed. Printer life expectancy m Minimum life expectancy is 5 years or 300,000 pages in black and white or 150,000 color pages, with no monthly page limit.
Paper sizes and capacity Supports U.S. letter and A4 in the standard paper cassette. The paper cassette holds 250 sheets of 20-pound (75 g/m2) paper. The multipurpose tray can hold up to 100 sheets of standard U.S. letter paper, and other paper sizes up to U.S. legal. Optional 250-sheet universal cassettes are available that support letter, A4, B5, and U.S. legal paper sizes. Suggested paper brands Apple has tested the following papers and found them to be acceptable.
Space requirements 6" 30" 12" 44" Top view 16" Side view 20" Weight (printer body only) m Approximately 110 lb.
Voltage requirements m 100 to 120 V (50/60 Hz) m 220 to 240 V (50 Hz) m Voltage tolerance ± 10% Power consumption Energy-saving mode m Approximately 42 W (meets EPA Energy Star) Standby average m 100/120 V, approximately 215 W m 220/240 V, approximately 238 W Operating average m 100/120 V, approximately 535 W m 220/240 V, approximately 524 W Maximum power consumption m 100/120 V, approximately 1.1 KW m 220/240 V, approximately 1.
m LaserWriter II NTXJ m LaserWriter IIf m LaserWriter IIg m LaserWriter Select 360 m LaserWriter Select 360f m LaserWriter Select 610 m LaserWriter Pro 400 m LaserWriter Pro 405 m LaserWriter Pro 600 m LaserWriter Pro 630 m LaserWriter Pro 810 m LaserWriter Pro 810f m LaserWriter 16/600 PS m LaserWriter 16/600 PS Fax m LaserWriter 16/600 PSJ m LaserWriter 4/600 PS m Color LaserWriter 12/600 PS You can optionally install the Windows PPD files for these Apple LaserWriter printers: m LaserWriter Select 360 m L
RAM upgrade specifications To increase the printer’s RAM, purchase SIMMs with the following specifications: SIMM dimensions m Length: 107.95 mm +/- 0.20 mm (4.25 in. +/- .008) m Height: 25.4 mm (1.0 in.
Communication settings The following table shows the default communication settings. For information about using the configuration switch to adjust communications settings, see “Adjusting Communication Settings” in Chapter 1. To change or view the current communication settings, use the Apple Printer Utility on the Macintosh (see Chapter 2 for details) or the Apple Printer Utility for Windows on an IBM PC or compatible computer (see Chapter 3 for details).
Accessories The following list includes both standard and optional parts.
Supplies In the U.S.A., for Color LaserWriter supplies direct from Apple, call 1-800-600-7805. For your reference, the product reorder numbers are listed below. In the U.S.A., to locate your local Apple-authorized reseller, call 1-800-538-9696 and ask for extension 525. For optimal print quality, use Apple printer supplies.
Appendix B Setting Up the Printer as an ATPS Remote Printer Setting up your Color LaserWriter 12/600 PS printer as a remote ATPS (AppleTalk Print Spooler) printer on a NetWare network requires minimal configuration; most of the network printing capability is built into every Macintosh computer. With the proper software and physical connections, a Macintosh on a NetWare network can print to a NetWare-managed printing queue that can be selected from the Macintosh Chooser.
Configuring ATPS for the first time on a NetWare 4 server If you are setting up the printer for access by Macintosh computers on a NetWare 4 network and this is the first time you are configuring ATPS, follow these instructions. You can configure ATPS from the server console or by running RCONSOLE (remote console) from a client PC. 1 At the console prompt, type load install The Install utility starts, and a list of Installation Options appears.
10 Select the Perform Lookup option and press Enter. 11 In the list of installed printers, locate and select the newly installed printer from the list. (It should be identified as “Color LaserWriter 12/600 PS.”) 12 If necessary, edit the Spooler’s AppleTalk Name field and press Esc to complete the setup. Note: You can also edit information about the print server or spooler. See the documentation provided with NetWare for more information. 13 Press Esc to exit the utility.
Configuring ATPS for the first time on a NetWare 3.x server If you are setting up the printer for access by Macintosh computers on a NetWare 3.x network and this is the first time you are configuring ATPS, follow these instructions. You can configure ATPS from the server console or by running RCONSOLE (remote console) from a client computer. 1 At the console prompt, type load install The Install utility starts, and a list of Installation Options appears.
6 Enter a line of configuration information for each Color LaserWriter 12/600 PS printer. (Enclose the printer name and zone in quotation marks.) Example “Sales Printer:Ethernet Zone” This example identifies the printer “Sales Printer” located in the zone “Ethernet Zone.” You can include a -h option at the end of the line to instruct ATPS to make the printer unavailable for direct Macintosh printing; that is, the printer will be accessible only through ATPS queues.
Modifying an existing ATPS configuration on a NetWare 3.x server The procedure for modifying an existing ATPS configuration is similar to the procedure for creating a new configuration. The primary difference is that you are modifying an existing AUTOEXEC.NCF file instead of creating a new one. 1 At the console prompt, type load install The Install utility starts, and a list of Installation Options appears. 2 Select Product Options from the list and press Enter. A list of product options appears.
6 Enter a line of configuration information for each Color LaserWriter 12/600 PS printer. (Enclose the printer name and zone name in quotation marks.) Example “Sales Printer:Ethernet Zone” This example identifies the printer “Sales Printer” located in the zone “Ethernet Zone.” You can include a -h option at the end of the line to instruct ATPS to make the printer unavailable for direct Macintosh printing; this makes the printer accessible only through ATPS queues.
Appendix C Using Fonts With the Printer A font is a collection of letters, numbers, and symbols in a distinctive typographic design. Your Macintosh computer and Color LaserWriter 12/600 PS printer come with a variety of fonts that look great both on your monitor and on paper. Fonts come in such a variety of formats that problems can sometimes arise. This appendix provides the information you need to avoid such problems and to solve them if they come up.
Bitmapped fonts Bitmapped fonts consist of “pictures” of a typeface at specific sizes. For example, you might have bitmapped fonts at 10-, 12-, and 18-point sizes installed in your Macintosh computer. For best results you need a separate font file for each size of character you want to use. The icon of a bitmapped font (also called a fixed-size font or screen font) has the single letter A on it. The font’s point size appears at the end of its name.
PostScript fonts PostScript is a page-description language that defines the characters, symbols, and images that appear on each page of a document. A PostScript font comes as a pair of fonts: an outline font for the printer and a corresponding bitmapped font for displaying type on your screen. No bitmapped font, no menu entry: If your system doesn’t have the bitmapped font, the PostScript font name won’t appear in your font menu.
TrueType fonts A TrueType font is scalable, describing a typeface without rigidly specifying a size. So it looks good whatever size you choose. TrueType fonts provide sharp text at any size on screen or on paper. You can mix and match TrueType fonts from various font vendors. TrueType fonts store individual text characters as mathematical descriptions of lines and curves, rather than as groups of pixels (a bitmap).
QuickDraw GX imaging technology A QuickDraw GX font is a TrueType or PostScript font with an additional set of sophisticated features. These features include extremely accurate typographic elements such as ligatures and kerning, plus the ability to skew, rotate, and add perspective to text in extremely flexible ways. QuickDraw GX is more than a font format; it’s a sophisticated printing and display technology that supports complex graphics and advanced typography.
For example, if a document uses 12-point Times, available in that size as a bitmapped font and as a TrueType font, the system uses the bitmapped font. If a document uses 4-point Times, the system scales the TrueType font to that size, because a bitmapped version isn’t available. Using only TrueType fonts produces a closer match between the appearance of type on the screen and on paper.
TrueType and PostScript fonts PostScript fonts were designed as fonts for PostScript printers. However, if you have Adobe Type Manager software installed, your computer can both display and print PostScript fonts. Use different names: To avoid confusing the printer software, be sure that you don’t install both TrueType and PostScript versions of the same font. For example, do not have a PostScript font file called Times and a TrueType font file called Times installed in your system at the same time.
Where fonts are stored All fonts for your Color LaserWriter 12/600 PS printer reside in special places within the System Folder. To install fonts in System 7, you drag them to the System Folder. Your Macintosh will automatically put them where they belong. In system software versions 7.1 and 7.5, all the fonts are installed in the Fonts folder within the System Folder.
Suitcases A font suitcase is a special folder for collections of fonts. Suitcases provide a convenient way to organize fonts in the same font family. For example, it’s a good idea to use a single suitcase (called Courier) for all fonts in the Courier font family—all Courier roman fonts as well as fonts with names like Courier Bold and Courier Oblique. Note: PostScript fonts won’t go into suitcases; you can, however, organize TrueType fonts in suitcases.
Combining suitcases: To merge all the fonts from one suitcase with another, drag one suitcase on top of the other. All the fonts from the dragged suitcase will go into the other, and the dragged suitcase will disappear. A suitcase can also contain fonts from different font families, although you should keep all fonts of the same family in the same suitcase. All the fonts will still appear in menus with their proper names. You treat a suitcase as you would a folder. To open a suitcase, you doubleclick it.
Styled fonts Most fonts that come with your Color LaserWriter 12/600 PS printer have defined styles. For example, if you open the Bookman font suitcase, you see files for bold and italic versions of the font. But fonts such as Chicago, Geneva, Monaco, and New York do not come with defined styles. If you open the Chicago font (contained in a suitcase in the Fonts folder, which is inside your System Folder), you see only one file.
Common questions about fonts Here are some questions that often come up about fonts. What kind of fonts should I buy? Bitmapped fonts are best for screen display but don’t look as good when you print them. PostScript fonts look great on paper if you have a PostScript printer or Adobe Type Manager. TrueType fonts are the best all-purpose fonts to use for your Macintosh monitor and non-PostScript printers.
What does the term Apple classic fonts mean? The Apple classic fonts are the original ten bitmapped fonts that came with the first Macintosh in 1984. These fonts, which all have city names, include Athens, Cairo (a picture font), Chicago, Geneva, London, Los Angeles, Monaco, New York, San Francisco, and Venice. Several of the fonts (Athens, Cairo, London, and San Francisco) came in only one size—18 points. . Chicago, Geneva, Monaco, and New York are currently available in TrueType versions.
What is font substitution? Font Substitution is an option in the Page Setup dialog box for certain PostScript printers. When font substitution is turned on, these printers will use their built-in equivalents for three bitmapped fonts (Times for New York, Helvetica for Geneva, and Courier for Monaco). What’s a downloadable font? A downloadable font is a TrueType or PostScript font sent to an “intelligent” printer by your system software.
Appendix D Working With ColorSync The Macintosh does a lot of work to make sure that the colors you see on your monitor closely match the colors you get on your printers, scanners, and other devices. The software that does this work is called ColorSync. Because ColorSync does its work behind the scenes, you don’t have to know anything about it. But if you’re curious, this appendix explains how ColorSync works and how you can benefit from using it.
About ColorSync ColorSync is a system extension that provides color-conversion capabilities and improves color consistency. ColorSync “translates” the colors used on one device so that they match the colors displayed or printed on another device. ColorSync color conversion is a central part of Macintosh computing, ensuring that programs, monitors, printers, scanners, and digital cameras use the same scheme for color conversion.
To maintain consistency, ColorSync previews a device’s color capabilities (in the ColorSync profile) and–where necessary–converts standard colors to closely matching colors that the device can reproduce. For example, your monitor may be able to display a vivid red, but your printer inks may not be able to produce that color. ColorSync determines the “next best” color for your printer to use. Using ColorSync The ColorSync profile for a device is automatically installed as part of the device’s software.
Appendix E Packing and Moving the Printer If you need to move your printer a long distance, follow these steps. 1 Turn off the printer and unplug it. 2 Remove any paper from the paper cassette amd multipurpose tray. 3 Remove the power cord and any cables connected to the printer’s ports. 4 Open the printer’s door. 5 Remove all four toner cartridges. 6 Put each cartridge into its original wrapping, or put it into a resealable plastic bag and seal the bag.
7 Move the transfer drum lever to the right. Push the transfer drum lever to the right. 8 296 Appendix E Open the disposal box cover.
9 Tap the toner disposal box to settle the toner. 10 Remove the toner disposal box. 11 Put the plug into the opening in the toner disposal box. The plug prevents loose toner from leaking out of the box. The stopper is stored here. Pull it loose and use it to plug the opening. 12 Put the toner disposal box into a resealable plastic bag and seal the bag.
13 Remove the photoconductor cartridge. Press the latch to release the photoconductor. Pull the photoconductor out of the printer. Squeeze the small latch and slide the photoconductor out of the printer. 14 Place the photoconductor in its orange tray and its original wrapping. If you don’t have the original packaging, put the photoconductor into a black plastic bag to protect it from exposure to light and contact with any abrasive surface or lint.
15 Remove the fuser oil bottle. Place the bottle in a resealable plastic bag and seal the bag.
16 Remove all the fuser oil from inside the printer. First, use a lever inside the fuser access door to pump fuser oil from inside the printer back into the fuser oil compartment. Then insert a turkey baster or other blunt syringe into the fuser oil compartment and withdraw the oil. To force fuser oil out of the printer and back into the fuser oil compartment, press and release this lever 50 times (or more, if necessary).
17 Insert the shipping screw into the printer. The screw is encased in a sheath. Insert the sheath and turn the screw with a coin until it is tight. 18 Close the printer’s door. 19 Repack the printer in its original packing material. When the printer arrives at its new location, unpack it and set it up as described in Chapter 1.
Appendix F Replacing the Fuser When the fuser is near the end of its life, the Alert light and fuser indicator on the status panel flash to notify you. (When the fuser is completely worn out, the printer stops working.) You can purchase a Color LaserWriter Fuser Replacement Kit from an Apple-authorized reseller and follow the instructions in this appendix to replace the fuser yourself. Or you may prefer to contact an Apple-authorized service provider to replace the fuser for you.
Replacing the fuser 1 Turn off the printer and unplug it. IMPORTANT Wait 10-15 minutes to let the fuser cool down. 2 Open the printer’s door. 3 Remove the fuser oil bottle and put it (upright) in a safe place. IMPORTANT The fuser oil is very slippery. If it spills on the floor, use paper towels or other absorbent material to clean it up immediately. 304 Appendix F 4 If necessary, close the face-up delivery tray. 5 Open the door to the paper pickup area.
6 Open the fuser access door. 7 Remove the tab that connects the fuser door strap to the printer. Pull the top of the tab loose. Then slide the rest up and pull it out.
8 Remove the fuser access door. 9 With a large flat screwdriver, loosen the locking screws. The screws do not come off.
10 To slide the fuser unit out of the printer, pull both knobs. 11 To remove the fuser, insert your hands into the pockets and lift. IMPORTANT Don’t drop the fuser. If any oil spills, clean it up immediately. (The oil is very slippery.
12 Unpack the new fuser and remove all the packing materials. 13 Lower the new fuser into place in the printer. 14 Push the fuser back into the printer. Push firmly. If the fuser isn’t all the way in, you won’t be able to tighten the two locking screws.
15 With the screwdriver, tighten the two locking screws. If the screws won’t tighten and lock, the fuser isn’t in far enough. Push it firmly.
310 Appendix F 16 Reattach the fuser access door. 17 Reattach the fuser door strap.
18 Close the fuser access door and the paper pickup access door. 19 Replace the fuser oil bottle. Close the cover. 20 Close the printer’s door. Replacing the transfer drum cleaning unit 1 If necessary, close the multipurpose tray. 2 Open the door to the paper pickup area.
312 Appendix F 3 Pull the paper pickup unit out. 4 Remove the connector cover.
5 Unplug the cable connector. 6 Unlock the lever so you can remove the unit.
314 Appendix F 7 Slide the unit to the left, then pull it out of the printer. 8 Insert the new cleaning unit.
9 Lower the lever to a vertical position and snap it into place. 10 Plug in the cable connector.
316 Appendix F 11 Replace the connector cover. 12 Push the paper pickup unit back into the printer and close the door.
Replacing the air and ozone filters 1 Remove the cover. 2 Unlock and remove the used air filter. To unlock it, slide the air filter in the direction of the arrow. Then lift it off the cover.
3 Insert the new air filter and lock it in place. Align the slots with the tabs, then slide the new filter in the direction of the arrow to lock it in place. 4 318 Appendix F Grasp the tab on the used ozone filter and remove the filter from its slot.
5 Place a new ozone filter in the slot. 6 Replace the cover over both filters.
Replacing the separation discharger unit 1 Open the printer’s door. 2 Open the top cover. 3 Remove the used separation discharge unit. IMPORTANT Avoid getting loose toner on the density sensor window.
5 Insert the new separation discharger unit. 6 Slide the separation discharger unit to the left to lock it in place.
322 Appendix F 7 Clean the density sensor. 8 Close the top cover. 9 Close the printer’s door.
Appendix G Diagnosing Problems for Service This appendix shows how the status panel behaves when the printer is out of paper, when there’s a paper jam, and when it’s time for routine maintenance. Occasionally the printer may have a serious problem that cannot be fixed with routine maintenance procedures. When such a problem occurs, the printer will stop working, and the lights on the status panel will blink in patterns that are meaningful to trained service personnel.
Normal power-on status panel behavior Every time you turn on the printer, the lights on the status panel reflect the results of diagnostic tests the printer performs on itself. When everything’s normal, the four main lights are on at first. Then they go out, one by one, left to right. M C Bk Y ! Finally, the Paper Jam light (‘) goes out. First, the Ready/In use light (U) goes out. Second, the Alert light (±) goes out. Third, the Paper Out light ( «) goes out.
Paper Out and Paper Jam lights both flash If the Paper Out and Paper Jam lights begin flashing, it indicates a hardware failure. This is an uncommon event, but if it happens, contact your Appleauthorized service provider and report the problem. To help service personnel diagnose the problem, give them detailed information about the behavior of the status panel. The illustration below shows you what to report. If the Paper Out and Paper Jam lights blink, the printer has a problem.
Out of paper If the printer cannot find paper, the Paper Out light glows steadily. Lights on the small printer diagram show which paper cassette needs to be refilled. M C Bk Y ! Paper Out light When the Paper Out light blinks, the printer is ready for you to feed paper manually. For instructions on loading paper, see Chapter 9 (or the quick reference booklet that hangs inside the printer’s door). For information about recommended papers, see Appendix A.
Paper jams If paper is jammed inside the printer, the Paper Jam light glows steadily. Lights on the small printer diagram show which doors provide access to the paper jam. M C Y ! The lights on this diagram identify the access doors nearest the paper jam. Paper Jam light For instructions on clearing paper jams, see Chapter 11 (or the quick reference booklet that hangs inside the printer’s door). For information about recommended papers, see Appendix A.
Regular maintenance For information about ordering replacement supplies, see Appendix A. Low toner If a toner cartridge is low or empty, the printer keeps working but print quality suffers. A light indicates which color is low. M C Bk Y ! When toner is low, the Alert light glows and a toner light comes on. When you see these lights, it can mean one of two things: m The toner powder needs to be redistributed inside the toner cartridge. For instructions, see Chapter 10.
Low fuser oil When the bottle containing fuser oil is nearly empty, the Alert light glows. When the fuser oil compartment is empty, the printer stops working until you replace the oil. For information about ordering replacement supplies, see Appendix A. Instructions for replacing the fuser oil come in the package with the new bottle of fuser oil. M C Bk Y ! When fuser oil is low, the Alert and fuser oil lights glow.
Toner disposal box is full When the toner disposal box is full, the Alert and toner disposal lights blink. For information about ordering replacement supplies, see Appendix A. Toner disposal box M C Bk Y ! When the toner disposal box is full, the Alert and toner disposal box lights blink. Instructions for replacing the toner disposal box come in the package with the photoconductor cartridge and two toner disposal boxes.
Photoconductor cartridge is wearing out When the photoconductor cartridge is near the end of its life, the Alert and photoconductor lights glow. When the photoconductor is completely worn out, the printer stops working until you replace the photoconductor cartridge. For information about ordering replacement supplies, see Appendix A. M C Bk Y ! When the photoconductor is wearing out, the Alert and photoconductor lights glow.
Fuser needs replacement When the fuser is wearing out, the Alert and fuser lights glow. As the fuser approaches the end of its life, the status panel shows a warning, prompting you to order a replacement kit. After printing approximately 500 more pages, when the fuser is completely worn out, the printer stops working. For information about ordering replacement supplies, see Appendix A. Fuser M C Bk Y ! When the fuser is wearing out, the Alert and fuser lights glow.
Problem with internal random-access memory (RAM) The printer does self-diagnostic tests each time it is turned on. During this testing, the printer verifies the amount of memory installed. If the test determines that a SIMM is faulty, specific status panel lights come on. One light on means the SIMM in J11 is faulty. Two lights means the SIMM in J10 is faulty.
Problem with the toner carousel If you’ve just installed a toner cartridge but haven’t seated it properly in the toner carousel, specific status panel lights come on. Two lights on in this area M C Bk Y ! Black toner light on Paper Out and Paper Jam lights blinking To fix the problem, open the printer’s door. Locate the toner cartridge you just installed and press firmly to secure it. If this does not resolve the problem, contact an Apple-authorized service provider.
Appendix H Removing the Macintosh Desktop Printing Software IMPORTANT If you are using QuickDraw GX on your computer, you cannot remove the desktop printer software as described in this appendix. The printing software you installed on your Macintosh requires at least one printer icon on your desktop and uses from 300 to 500K of your computer’s random-access memory (RAM). If you use programs that take up large amounts of memory, and available RAM is low, you can remove the desktop printer software.
6 Close the PrintMonitor Documents folder. 7 Open the Extensions folder in the System Folder. 8 Drag the three files—Desktop Printer Extension, Desktop PrintMonitor, and Desktop Printer Spooler—from the Extensions folder into another folder on your hard disk. 9 Choose Restart from the Special menu to restart your computer. When you print documents now, your Macintosh uses the PrintMonitor software. For more information about using PrintMonitor, see the next section.
Monitoring and controlling print requests without desktop printers If you don’t have desktop printers, you must use the PrintMonitor program to monitor and control control background printing. 1 While your document is printing, choose PrintMonitor from the Application menu at the far right of the menu bar. PrintMonitor is available only when background printing is on. If you turn off background printing, messages on your screen keep you informed of printing status.
Index A A4-size paper 25, 205, 211–213, 261 accessory and part number list 267 acoustic noise specifications 262 Adobe Type Manager (ATM).
restarting the printer 108 setting the printer IP address 106, 113 specifying a password for the print server 97 turning automatic tray switching on or off 103–104 turning startup pages on or off 102 viewing and changing communication settings 107–108 viewing printer information 101 viewing the Ethernet address 104 Apple Printer Utility, Macintosh changing the energy-saving delay 60, 249 configuring NetWare settings 66–67 configuring TCP/IP settings 68–69 downloading fonts to the printer 55–56 downloading P
C cable connector in paper pickup area 313, 315 cables attaching hard drive cable to the controller board 142 connection problems, Macintosh 246 Ethernet 30–31 HDI-30 System 137, 139 LocalTalk 32–33, 34 parallel interface 35–36 SCSI peripheral 137, 139 sheet feeder 133–134 cartridges. See toner cartridges Chooser, Macintosh configuring printer software for new options 150–152 selecting the printer 47, 159 troubleshooting 245–246 turning on background printing 170 CIE color standard 292 cleaning.
copies, specifying number to print Macintosh 164 Windows 181 cover page, printing, Macintosh 165 Custom Installation of printer software, Windows 79, 81, 174, 177 Custom Install of printer software, Macintosh 46, 158 customizing communication settings 41 D default communication settings, resetting 41, 42 default printer, changing 161 De-Install of printer software, Windows 79, 174 demonstration page, turning on or off Macintosh 59 Windows 102 density control panel 254 density sensor, cleaning 223–225, 237,
errors, reporting printing errors, Macintosh 167 error timeout setting, Macintosh 63 /etc/hosts UNIX file 119 /etc/printcap UNIX file 118, 119, 120 Ethernet address, viewing Macintosh 65 Windows 104 Ethernet network connecting to 30–32 initial TCP/IP setup for UNIX 112–118 setting up Apple Print Monitor, Windows 82–83 Ethernet port 2, 29 communication settings for 40, 41 Ethernet transceivers 30, 31, 34 EtherTalk.
font substitution 289, 290 font suitcases 285–286 fuser clearing paper jams from 229, 234–235 life expectancy of 260 removing 307 replacing 222, 303–311, 332 fuser access door opening/closing 235, 305, 311 reattaching 310 removing 305–306 unpacking 7 fuser door strap 305, 310 fuser light on status panel 222, 303, 332 fuser oil cleaning spills 304 life expectancy of 260 removing from inside the printer 300 replacing 219 fuser oil bottle installing 10–11 removing 299, 304 replacing 311 fuser oil compartment 2
I IBM AIX version 3.x, configuring 125–126 IBM PC or compatible computers. See also Apple Printer Utility for Windows; Windows configuring printer software for new options 150, 152 configuring the printer 99–110 connecting the printer to 35–36 initial Novell NetWare setup 83–98 installing printer software for 78–81, 174–176 setting printer options 178–190 system requirements 77, 173 troubleshooting 249–251 icons, Macintosh desktop printer 159–161, 171, 246 indicator lights.
346 Index L M landscape orientation 180 laser specifications 257 layout, specifying Macintosh 163 Windows 181 legal-size paper 25, 242, 261 length guide on universal cassette 212 letterhead paper, loading in the multipurpose tray 209 in the standard paper cassette 27, 205 in the universal cassette 212 life expectancy of printer and major components 260 lights on status panel.
maintenance. See also Apple-authorized service provider/dealer; safety instructions precautions 216–217 recommended service interval 215, 260 replacing the air and ozone filters 317–319 replacing the fuser 303–311 replacing the separation discharger unit 320–321 replacing the transfer drum cleaning unit 311–316 routine procedures 218–226 Maintenance lights 39 manual vs.
network zones, Macintosh selecting 150, 151, 159 setting 64 troubleshooting 246 Novell NetWare. See NetWare number of copies to print, specifying Macintosh 164 Windows 181 O operating modes for NetWare ATPS 84, 270–275 PSERVER 84, 87–91, 95 RPRINTER 84, 92–96 operation summary of the printer 258–259 optional 250-sheet feeder. See sheet feeder optional 250-sheet universal cassette.
paper pickup unit, pulling out of the printer 312, 316 paper size, specifying Macintosh 163 Windows 180 paper source, selecting Macintosh 164 Windows 180 paper type, configuring the printer for, Windows 186 parallel interface cable 35–36, 78 parallel port 2, 29, 36 communication settings for 40, 41 part numbers for standard and optional parts 267 password 97 PCONSOLE NetWare utility assigning a password for the print server 97 basic key commands 86 creating a print queue 89–90, 94–96 setting up the printer
power cord receptacle 2, 37 power switch 2 precautions.
printing to a PostScript file, Windows 196–199 from a UNIX workstation 202 automatic vs.
Q queue. See print queue QuickDraw GX, removing desktop printer software and 335 QuickDraw GX font format 281 quick reference booklet, storing 2, 9 R radio or television reception, interference with xvii RAM.
S safety instructions.
specifications acoustic noise 262 controller 258 environmental 262 laser 257 life expectancy of components 260 marking engine 257 ozone emissions 265 paper 260–261 power consumption 263 print resolution 259 RAM (SIMM) upgrades 265 wait time 262 speed of printer 260 spool directory in UNIX, privileges for 118, 121 spots or blotches on printed pages 238 stains on a printed page 240 standard paper cassette avoiding paper jams 208 capacity of 25, 26, 205, 261 clearing paper jams 229, 232, 236 illustration 2, 20
timeout settings, Windows 183 toner cartridge carousel illustration 2, 19–24 rotating 21 seated improperly 334 won’t turn 245 toner cartridges installing 19–24 life expectancy of 260 redistributing the toner powder 219, 237 removing when moving the printer 295 when to replace 218–219, 237–239, 241, 328 toner disposal box illustration 2 installing 12, 17–18 removing when moving the printer 296–297 replacing when full 220, 330 toner disposal box light on status panel 220, 330 toner flakes off the printed page
paper problems 204 PostScript errors generated by UNIX documents 251 “printer can’t print” message IBM PC or compatible 249 Macintosh 248 printer door won’t close 244 printer driver installation problems, Macintosh 245–246 printer driver settings are ignored, IBM PC or compatible 250 printer naming problems, Macintosh 246 printer won’t draw paper from the multipurpose tray, IBM PC or compatible 251 printing spreadsheets or graphics using Novell NetWare, IBM PC or compatible 251 printing the first page takes
setting up the printer as a remote printer 117–118 Sun OS version 4.1, Ultrix version 4.
The Apple Publishing System This Apple manual was written, edited, and produced on a desktop publishing system using Apple Macintosh computers and QuarkXPress. Technical illustrations were drawn in Adobe™ Illustrator; screen shots were created and modified with system software, ExposurePro, Aldus SuperPaint, and Adobe Photoshop. Proof pages were created on Apple LaserWriter printers. Final pages were output directly to separated film on a PostScript™-driven imagesetter.