Programming instructions

11.06.2013

An "iPhone was not activated" message may appear. Select

Try Again.

If "iPhone is not Activated" error messages continue to

appear, restart the iPhone. Press and hold the Power key

and then slide the arrow icon to turn the device off.

Press the Power key to turn the device on again.

iPhone is activated will appear.

Select Dismiss.

 If the iPhone does not activate, ensure that the Wi-Fi

network can actually connect to the Internet.

Launch Safari and see you can browse the web or whether

you are prompted to authenticate with the Wi-Fi network.

The iPhone is activated and ready to use.

NOTE: Depending on the available network coverage, in the

upper left-hand corner, the device will display:

 Boost 1x = 1xRTT coverage

 Boost 3G = 3G EVDO coverage

 Boost LTE = 4G LTE coverage

Recommend the customer set up their voice mail.

Select Phone then Voice Mail and follow instructions.

If the handset does not activate, complete a Hard Reset and guide the customer through Wi-Fi

Activation and Programming again or through Cellular Activation and Programming.