User's Manual

34 Chapter 4 Tips and Troubleshooting
Your AirPort Express Status Light Flashes Amber
The Ethernet cable may not be connected properly, Product Name may be out of range
of an AirPort network, or there may be a problem with your Internet service provider. If
you are connected to the Internet with a DSL or cable modem, the modem may have
lost its connection to the network or the Internet. Even if the modem seems to be
working properly, try disconnecting the modem from its power supply, waiting a few
seconds, and then reconnecting it. Make sure Product Name is connected directly to
the modem via Ethernet before reconnecting power to the modem.
For more information about the reason the light flashes, open AirPort Utility, select
your base station, and then choose Manual Setup from the Base Station menu. Click
Base Station Status to display information about the flashing light.
You can also select the “Monitor base station for problems” checkbox in AirPort
preferences. If the base station has problems, AirPort Utility opens and walks you
through solving the problems.
Note: If AirPort Express is set up as a wireless client and the network it's joining is
protected by an access control list (ACL), AirPort Express must be in the ACL to connect
to the network.
For information about the reason the light flashes amber, open AirPort Utility, select
your base station, and then choose Manual Setup from the Base Station menu. Enter
the base station password if necessary, and then click Base Station Status to display
information about the flashing light.