Owner manual

Tips and Troubleshooting 39
If you need to return your AirPort Express to the factory settings and remove any
profiles you have set up:
1 Unplug AirPort Express.
2 Use the end of a straightened paper clip to hold the reset button while you plug in
AirPort Express.
Your Printer Isn’t Responding
If you connected a printer to the USB port on AirPort Express and the computers on
the AirPort network can’t print, try doing the following:
1 Make sure the printer is plugged in and turned on.
2 Make sure the cables are securely connected to the printer and to the AirPort Express
USB port.
3 Make sure the printer is selected in the Printer List on client computers. To do this on a
Macintosh using Mac OS X v10.3 or later:
• Open Printer Setup Utility, located in Applications/Utilities.
• If the printer is not in the list, click Add.
• Choose Rendezvous from the pop-up menu.
• Select the printer and click Add.
To select your printer on a computer using Windows XP or Windows 2000:
• Open “Printers and Faxes” from the Start menu.
• Select the printer. If the printer is not in the list, click Add Printer and then follow the
onscreen instructions.
4 Turn the printer off, wait a few seconds, then turn it back on.
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