User's Manual

Troubleshooting Testing the Modem - 1 7
Testing the Modem
The iMac ships with AppleWorks software, which can be used to
test the iMac modem connection. You should run this test if the
modem is not able to dial out. To perform this test:
1. Locate and launch AppleWorks.
2. From the AppleWorks New Document window, select
Communications and click OK. You will be presented with an
untitled communications document.
3. Click on the settings menu item and select Connection from the
menu, which will bring up a new window. This window allows
you to select the communications toolbox device to access the
modem.
4. Click and hold the menu next to Method and select the Serial Tool
from the options presented.
5. Click on the Internal Modem setting under the Current Port
setting. After selecting the port, click the OK button. (You can
ignore the rest of the settings.)
6. Open the serial port by selecting Open Connection from the
Session menu.
7. Type “AT” into the Communications document. The modem
should respond with an OK message.
This procedure verifies that the program is connecting with the
modem and that the modem is responding.