AppleShare IP 6.
K Apple Computer, Inc. © 1999 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Preface Welcome to AppleShare IP 6.2 5 AppleShare IP Software Components 5 After You Read This Manual 7 Using the Onscreen Help 7 Learning About the Mac OS 7 Learning About AppleShare IP 8 1 Installing Your Software 9 Planning Your AppleShare IP Services 9 Preparing Your Computer’s Environment 10 Security 10 System Requirements 10 If You Are Upgrading Your AppleShare Software 11 Preparing Your Computer for AppleShare IP 12 Backing Up Necessary Files 12 Installing Mac OS 8.
AppleTalk Setup 38 Using AppleShare IP for the First Time 41 Setting Up Shared Users and Groups 42 Registering a User for the First Time 44 Setting Up Share Points for the First Time 47 Setting Up Web Service for the First Time 50 Setting Up Windows File Sharing for the First Time 52 Setting Up Remote Administration for the First Time 54 Setting Up the Mail Server for the First Time 56 Setting Up the Print Server for the First Time 59 Getting Users Ready 62 Upgrading Mac OS Clients 63 Mac OS Client Services
P R E F A C E Welcome to AppleShare IP 6.2 This book explains how to install and set up AppleShare IP 6.2 and Mac OS 8.6 system software. A separate book, Mac OS 8.6 Installation Manual, provides additional information on Mac OS 8.6. See that book if you need more help installing the Mac OS. AppleShare IP is a general purpose suite of server software that provides a variety of network services.
m The AppleShare IP Mail Server program provides integrated mail storage and mail forwarding services over TCP/IP and AppleTalk networks, including support for Internet Message Access Protocol (IMAPv4), Post Office Protocol (POP), and Simple Mail Transfer Protocol (SMTP). You manage mail services on your server using the Mail Admin program. Help is available onscreen in Tips and AppleShare IP Help.
After You Read This Manual After you use this book to install and set up AppleShare IP 6.2, see the AppleShare Client 3.8 User’s Manual in the AppleShare Client folder on your AppleShare IP CD (or in the Client Software 3.8.3 folder on your server’s hard disk) for instructions on installing the client software. Once you’ve installed and set up the appropriate software on your server and client computers, you can refer to the onscreen documentation for information about using the software.
Learning About AppleShare IP Your main sources of information about AppleShare IP are Tips, AppleShare IP Help, and AppleShare IP Remote Help. After you install your AppleShare IP software, you’ll also find Read Me files and other onscreen documents in the AppleShare IP folder. These documents contain late-breaking news on AppleShare IP or instructions on how to use other software that comes with AppleShare IP. For product updates and other information, visit the AppleShare IP Web site: http://www.apple.
C H A P T E R 1 1 Installing Your Software Whether you are upgrading from a previous version of AppleShare IP or installing it for the first time, you need to follow the instructions in this chapter. This chapter tells you how to m plan your AppleShare IP services m prepare your computer’s environment and software m install Mac OS 8.6 and AppleShare IP Note: Your server should already be set up and connected to your network.
Preparing Your Computer’s Environment Before you install your AppleShare IP software, you need to prepare your computer and its environment by considering security issues, system (hardware and software) requirements, and facts about upgrading. Security AppleShare IP uses share points, user authentication, and access privileges to protect data from unauthorized access over a network.
m Memory: You need 64 MB of random-access memory (RAM) with virtual memory turned on to run all of the AppleShare IP server programs simultaneously. To run all of the AppleShare IP servers without turning on virtual memory, you need a minimum of 80 MB of RAM. m System software: Mac OS 8.6, provided with your AppleShare IP software, is required. Installation instructions for Mac OS 8.6 are provided on page 13 of this book, and in the Mac OS 8.6 Installation Manual that came with your software.
The Mail Database If you’re upgrading your AppleShare IP 5 Mail Server, make sure your Mail Server users download all their mail before you upgrade. If you don’t empty the database before installing the new Mail Server, you’ll need to use the AppleShare IP Mail Tool 6 program (on the AppleShare IP CD) to update the previous mail database to the new version after you install the new software.
Installing Mac OS 8.6 Before you begin the installation, turn off disk-security software that provides password protection and At Ease software. Then follow these steps: 1 Insert the Mac OS 8.6 CD-ROM disc (which came with your AppleShare IP software) into your computer’s CD-ROM drive. 2 Shut down your computer. You need to do this to start up from the Mac OS CD. 3 Turn on your computer while holding down the C key on your keyboard. Your computer starts up from the CD-ROM disc.
Note: If you used the Mac OS Setup Assistant after installing Mac OS 8.6, you can skip ahead to “Setting Up Energy Saver” on page 23. After you’ve installed AppleShare IP, you won’t be able to change your network identity in the File Sharing control panel. You can change these settings in AppleShare IP. Important To set up the File Sharing control panel, follow these steps: 1 Open the File Sharing control panel. 2 Click the Start/Stop tab to see the Network Identity section.
To set up your AppleTalk network connection, follow these steps: 1 Open the AppleTalk control panel. 2 Choose the network connection type that you want AppleTalk to use from the “Connect via” pop-up menu. This setting determines the default port that your server will use to connect to your AppleTalk network. If the default port becomes unavailable (for example, if your Ethernet cable becomes loose), AppleTalk will choose another available network connection type.
m you have already set up your TCP/IP control panel. If you will be running any AppleShare IP services with a modem (or “dial-up”) connection to the Internet, skip ahead to “Setting Up TCP/IP and Remote Access (for Modem Access Only)” on page 18. If you won’t be using a modem connection, skip ahead to “Setting Up Energy Saver” on page 23. To set up the TCP/IP control panel, follow these steps: 1 Open the TCP/IP control panel. If TCP/IP is inactive, the following message appears. 2 Click Yes.
7 Type the IP address for your AppleShare IP server in the IP Address text box. An IP (Internet Protocol) address is a set of four numbers from 0 to 255, separated by dots (for example, 172.16.54.2). It identifies your server on the network. Your network administrator or Internet service provider should provide this address. For more information, see the TCP/IP Connections Tutorial in the Tutorials folder on your AppleShare IP CD. Each computer has a unique IP address.
Setting Up TCP/IP and Remote Access (for Modem Access Only) If you will use this computer to run any of the AppleShare IP services with a modem (or “dialup”) connection to the Internet, you need to set up the TCP/IP control panel and the Remote Access control panel. Note: If your server uses a modem for TCP/IP connections, only AppleTalk-based services will be available on your local network unless you have an Internet router.
4 In the User Mode window, click Basic, if it’s not already chosen. Then click OK. The TCP/IP window shows the basic TCP/IP options. 5 Choose PPP from the “Connect via” pop-up menu. PPP stands for “Point-to-Point Protocol,” the protocol used for remote access. 6 Choose Manually from the Configure pop-up menu. 7 Type your computer’s IP address in the IP Address text box, and the IP addresses of your ISP’s domain name server in the “Name server addr” text box. Your ISP will provide the addresses.
9 Open the Remote Access control panel. The Remote Access control panel appears. 10 Click the Registered User button. 11 In the Name text box, type the name your ISP assigned to you. 12 In the Password text box, type the password your ISP assigned to you. 13 Click the Save password checkbox. 14 In the Number text box, type the phone number of your ISP. 15 Choose Modem from the Remote Access menu. The Modem control panel appears.
17 Choose the name of your modem from the Modem pop-up menu. If you do not see your modem listed, you need to install your modem software. See the documentation that came with your modem. 18 If you want to hear the modem when it dials, click the On button next to Sound. 19 If the telephone line that your modem uses supports tone dialing, click Tone. Otherwise, click Pulse. 20 If the modem should not wait for a dial tone before it begins dialing, select “Ignore dial tone.” 21 Close the Modem window.
24 Click the Connection tab. The following window appears. 25 Select “Disconnect if idle.” To change the default of 10 minutes, type a different number in the text box. Note: The Mail Server will disconnect as soon as it has completed checking for or sending mail. 26 Click the Protocol tab, then choose PPP from the pop-up menu. The following window appears.
27 Select “Connect automatically when starting TCP/IP applications.” Enabling this feature allows the Mail Server to maintain an open connection with the DNS server so that it can obtain DNS information as needed (to send outgoing mail or check for incoming mail). To learn about the other items in this control panel, choose Show Balloons from the Help menu and point to the item you want to learn more about. 28 Click OK to close the Remote Access (or PPP) control panel.
4 Click the Show Details button and if necessary, deselect the “Separate timing for hard disk sleep” so it is not checked. 5 Choose Server Settings from the Preferences menu. 6 Select “Restart automatically after a power failure.” 7 Select “Never put the hard disk to sleep.” 8 Click OK. 9 Close the Energy Saver control panel. Your changes are saved and take effect immediately.
1 Open the Date & Time control panel. 2 Click the Set Time Zone button. The city list appears. 3 Choose a city in your time zone. Then click OK. 4 Make sure your computer’s date, time, and daylight-saving time settings are correct for your location. 5 If you want this server’s time to synchronize to a time server’s time, select “Use a Network Time Server.” Then click the Server Options button and select the server to synchronize to and other options. 6 Close the Date & Time control panel.
4 When the following dialog box appears, click Start. If other programs are open, click Continue to quit them and begin the installation. Onscreen messages inform you of the progress of the installation. When the installation is complete, a message prompts you to restart your computer. 5 Click Restart. Your computer restarts. 6 Remove the AppleShare IP CD-ROM disc from the CD-ROM drive and store it in a safe place.
C H A P T E R 2 2 Setting Up AppleShare IP Whether you’ve just upgraded from a previous version of AppleShare or installed it for the first time, you need to follow the instructions in this chapter before you can use AppleShare IP.
To use AppleShare IP Easy Setup, follow these steps: 1 Double-click the Setup AppleShare IP icon on your desktop. 2 Click the right arrow in the lower-right corner of the window. The screen that appears next depends on whether you’ve entered your computer’s IP address in the TCP/IP control panel. 3 If you entered your computer’s IP address in the TCP/IP control panel, click the button for a Normal or Custom setup. Then click the right arrow.
If DNS service is not available on your network, click Custom, then click the right arrow. Now skip ahead to “Custom Setup” on page 32. 4 If you did not enter an IP address for your computer in the TCP/IP control panel, select the networks over which you want to provide AppleShare IP services. Then click the right arrow. If you will provide AppleShare IP services only over AppleTalk networks, click AppleTalk. Then skip ahead to “AppleTalk Setup” on page 38.
You need to set up your TCP/IP control panel before you can provide services over TCP/IP. See the instructions in “Setting Up TCP/IP” on page 15. Then return to “Using AppleShare IP Easy Setup” on page 27. Normal Setup You should use the Normal setup option if you already have a DNS server on your network. When you choose Normal, AppleShare IP Easy Setup displays the following screen. 1 Type the AppleShare IP 6.2 serial number in the text box, then click the right arrow.
AppleShare IP Easy Setup displays the following window, summarizing the services that will be set up and the network protocols over which the services will be available. 2 Click the Set Up Servers button. When the server setup is complete, click OK. 3 Click the right arrow. The following window appears. By default, AppleShare IP Easy Setup will start the servers that are installed on your computer. If you don’t want to start the servers now, deselect the checkbox.
4 Click the right arrow. If the Start Servers box was checked, AppleShare IP Easy Setup starts the servers and displays a progress bar. The following window appears. 5 Click the Start Manager button. The AppleShare IP Manager opens. The AppleShare IP Manager provides a convenient central point for administering the AppleShare IP server programs. Now skip ahead to “Using AppleShare IP for the First Time” on page 41.
After you choose the Custom Setup option, AppleShare IP Easy Setup displays the following window. 1 Type the AppleShare IP serial number in the text box, then click the right arrow. Note: If you are upgrading from a previous version of AppleShare or AppleShare IP, your previous serial number appears in the window. You do not need to enter a new serial number. You can find your serial number on the label of your AppleShare IP CD holder or on the sheet you received when purchasing a new serial number.
AppleShare IP Easy Setup displays the following window, summarizing the information that you need to provide. 2 Click the right arrow. The following window appears. 3 Type your organization’s domain name in the text box. This is the name by which the computers on your network are known to the DNS service on your network—for example, “yourdomain.edu”. Your network administrator (or Internet service provider) should provide you with this name.
Note: After you’ve finished setting up AppleShare IP, you can learn more about the DNS in AppleShare IP Help or in the MacDNS Administrator’s Guide in the MacDNS folder inside the AppleShare IP 6.2 folder. 4 Click the right arrow button. The following window appears. 5 Type your computer’s DNS name in the text box. The DNS name is the name that your DNS server associates with your computer’s unique IP address when communication with that address is taking place.
The following window appears. 7 Type the e-mail address of the person who should receive mail if a problem arises. 8 Click the right arrow button. The following window appears, summarizing the services that will be set up and the network protocols over which the services will be available. 9 Click the Set Up Servers button. When the server setup is complete, click OK. 10 36 Chapter 2 Click the right arrow.
The following window appears. By default, AppleShare IP Easy Setup will start the servers that are installed on your computer. If you don’t want to start the servers now, deselect the checkbox. 11 Click the right arrow. If Start Servers was checked, AppleShare IP Easy Setup starts the servers and displays a progress bar. The following window appears. 12 Click the Start Manager button. The AppleShare IP Manager opens.
13 Complete your MacDNS setup by adding the required information about each server on your network to your MacDNS configuration file. For instructions, see the MacDNS Administrator’s Guide in the MacDNS folder inside the AppleShare IP 6.2 folder on your startup disk. Note: Users will not be able to access AppleShare IP services by use of a domain name until you configure your DNS file. 14 After you’ve finished updating your MacDNS configuration file, go to “Using AppleShare IP for the First Time” on page 41.
Be sure to store the serial number in a safe place. You may also want to keep a photocopy of the number in another location. The serial number comes printed on a small adhesive label. Don’t put the adhesive label on a CD-ROM disc or floppy disk. The label could come loose while inside a disk drive and damage the drive. Important AppleShare IP Easy Setup displays the following window, summarizing the services that will be set up and the network protocol over which the services will be available.
The following window appears. By default, AppleShare IP Easy Setup will start the servers that are installed on your computer. If you don’t want to start the servers now, deselect the checkbox. 4 Click the right arrow. If the Start Servers checkbox was checked, AppleShare IP Easy Setup starts the servers and displays a progress bar. The following window appears. 5 Click the Start Manager button. The AppleShare IP Manager opens.
Using AppleShare IP for the First Time If you clicked the Start Manager button at the conclusion of the AppleShare IP Easy Setup program, the AppleShare IP Manager window appears. (If you don’t see this window, open the AppleShare IP Manager by double-clicking its icon in the AppleShare IP 6.2 folder.) The AppleShare IP Manager window displays status information about the servers installed on your computer and provides an easy way to open server administration programs.
Setting Up Shared Users and Groups If you’ve installed AppleShare IP on multiple servers and you want to perform all users and groups administration on one server, you can set up servers to get the latest users and groups information from a primary server. Note: To install the same AppleShare IP service ( Web & File Server, Print Server, or Mail Server) on more than one computer, you need to purchase a copy of AppleShare IP for each computer. For more information, see your license agreement.
4 Save any changes you make and close the User window. 5 Choose Web & File Server Settings from the Server menu. The Web & File Server Settings window appears. 6 Select “Get Users & Groups from another server.” When you designate a secondary server to share users and groups, existing users and groups information on that server is deleted and replaced with the new information from the primary server. You cannot make changes to users and groups on a secondary server.
When a secondary or primary server is set up properly, you’ll see an indication that it is connected to a remote users and groups server in the AppleShare IP Manager main window. Registering a User for the First Time If this is the first time you’ve used a version of AppleShare on your computer, you need to register the users who will have access to your servers. Each registered user has a name and (optionally) a password that authenticates the user when he or she logs on.
3 Click OK. The Web & File Server Activity window appears. 4 Choose Show Users & Groups List from the Users menu. The Users & Groups List appears.
5 Click the New User button at the upper-left side of the window to create a new user. A new user is added to the Users & Groups List, and a User window appears. 6 Type your new user’s name in the Name text box. The name can be up to 27 characters long and is not case-sensitive. The name is also used by the Mail Server to identify the user when his or her e-mail application logs on to the Mail Server.
You need to assign an alias if this user will be using mail or FTP services and the user name contains spaces or special characters. The alias should contain only numbers and unaccented uppercase and lowercase letters. The user enters this alias to connect to the Web & File Server. The Mail Server uses this alias to identify the user’s mail application. Note: If the user name does not include spaces or special characters, an Internet alias is not necessary. 9 Click Save.
2 If AppleShare IP Easy Setup didn’t start the Web & File Server for you, choose Start Web & File Server from the Server menu. A message indicates that the Web & File Server is starting up. When the status line in the upper-left corner of the Web & File Server Activity window indicates that the Web & File Server is running, go to step 3. 3 Choose Show Disks & Share Points from the Server menu. The Disks & Share Points window appears.
6 Click the Privileges button. The Privileges window for the selected disk or folder appears. 7 Click the button labeled “Make this a share point and set privileges.” All of the folders that a share point contains are also shared. For security reasons, it’s often better to share folders instead of entire disks. 8 Choose the appropriate access privileges for the Everyone category. As the owner of this computer, you are the default owner of all volumes and the folders they contain.
Later you can further restrict access to this share point by selecting a user or group that will have different privileges, or you can set different privileges for certain folders. You can learn more about access privileges and related topics in the Web & File section of AppleShare IP Help. 9 Click Save. In the Disks & Share Points window, the icon for the disk, CD-ROM disc, or folder you’ve selected changes to indicate that the item is shared.
3 Choose Show Disks & Share Points from the Server menu. The Disks & Share Points window appears. 4 Select Web Folder at the root level of your AppleShare IP server’s hard disk. 5 Click the Privileges button (or double-click the Web Folder). The Privileges window for the Web Folder appears. 6 Click the button labeled “Set privileges for this item.” 7 Choose Read Only from the Everyone pop-up menu, and make sure Read & Write is selected for the Owner category.
“Everyone” includes everyone listed in the Users & Groups List (including guest users). Choosing Read Only means any registered user or guest can view the contents of your Web Folder, but cannot change its contents. For descriptions of each privilege, see “Setting Up Share Points for the First Time” on page 47. As the owner of this computer, you are the default owner of all volumes and the folders they contain.
The Windows File Sharing panel appears. 4 Select the “Enable Windows File Sharing” checkbox. 5 If necessary, enter a new name for the Web & File Server in the Server Name text field. By default, the Web & File Server assigns the AppleShare IP server’s unqualified DNS name (the name before the first dot) as the Windows file sharing server name. (For example, an AppleShare IP server with the DNS name “myserver.company.com” has “myserver” as the unqualified Windows server name.
If the server is running, choose Stop Web & File Server from the Server menu. After the server stops, choose Start Web & File Server from the Server menu. 11 Make sure you’ve created at least one share point with a valid Windows folder name. The name should have fewer than 13 characters and no special characters or punctuation. For instructions on creating a share point, see “Setting Up Share Points for the First Time” on page 47.
1 Open the Web & File Admin program. Click the Web & File Admin button in the AppleShare IP Manager. Enter your name and password, then click OK. The Web & File Server Activity window appears. 2 Make sure the Web & File Server is running by checking the status line in the upper-left corner of the Web & File Server Activity window. If it’s not running, choose Start Web & File Server from the Server menu. 3 Choose Web & File Server Settings from the Server menu. 4 Choose Web from the pop-up menu.
Setting Up the Mail Server for the First Time For users to send and receive e-mail messages via TCP or AppleTalk, you need to enable mail service for each user. If you’re upgrading from a previous version of the AppleShare Mail Server, your users and groups mail settings are still valid. You can skip this section and go to “Setting Up the Print Server for the First Time” on page 59.
5 Choose Mail Settings from the pop-up menu in the User window. The user’s e-mail address appears below the pop-up menu. If the user has an Internet alias, the Mail Server uses it in the e-mail address. This is the address that others should use to send mail to this user. Be sure to tell this user to enter this address as the return address when setting up his or her mail application.
6 Click the Enable button. When mail is enabled, the user can connect to this computer for mail service. Note: You only need to enter information in the Mail Account location text box if you’re sharing users and groups and you want to run the Mail Server on a secondary server; see AppleShare IP Help for additional instructions. If left blank, mail will be stored on the primary server.
Setting Up the Print Server for the First Time The Print Server lets you set up queues. A queue contains a list of print jobs that are being stored on the Print Server. The queue also attaches printers to those jobs and sends the jobs through one at a time. If you set up queues for printing, users can continue to work while they are waiting for a document to print.
4 Click the New Queue button at the top left of the Print Server Activity window. The New Queue dialog box appears. 5 Type a name for the queue in the Queue Name text box. The name identifies the print queue in the Print Server Activity window and (if this will be an AppleTalk print queue) in the Chooser. The name can be up to 31 characters long and can contain any character except a colon (:), Option-X (!), or an equal sign (=).
6 Click the Attached Printers tab. A list of the printers in the chosen AppleTalk zone appears. 7 To attach a printer that’s located in a different AppleTalk zone, choose a different zone from the Zone pop-up menu. If your network does not have any zones, the pop-up menu is not available. 8 To attach a printer, select it, then click the Attach Printer button to the left of the printer list. The attached printer and its AppleTalk zone appear in the Attached Printers list.
When the printer is hidden, only the queue will appear in the Chooser; it looks like any other printer name. When the printer is not hidden, both the queue and the printer appear in the Chooser, and users can choose either one. Printing directly may be useful for applications that allow the feeding of individual sheets of paper, such as envelopes. 10 Click Save. The queue appears in the Print Server Activity window. When the status line indicates that it is operating normally, the queue is ready to use.
Upgrading Mac OS Clients You can make the AppleShare Client 3.8.3 Installer available to Macintosh computers on your network via the Web & File Server. Follow these steps: 1 Make sure your client computers have system software 8.1 or later installed. If possible, install Mac OS 8.6 on all Mac OS client computers. See an Apple-authorized dealer for information about purchasing this software, or visit The Apple Store Web site at http://store.apple.
Mac OS Client Services After Mac OS clients have upgraded their software, they can use AppleShare IP services as follows. Using Web & File Services To use AppleShare file sharing services, users select the AppleShare icon in the Chooser, then connect to the Web & File Server and access shared files (or volumes). To use FTP services, client users need to enter an FTP address (for example, ftp://myserver.company.com) in an application that supports FTP. (The Web browsers that come with Mac OS 8.
Windows Client Services AppleShare IP provides file sharing (via AFP and SMB), FTP, Web, mail, and print services for Windows 95, Windows 98, and Windows NT users. Note: As the AppleShare IP administrator, you should be aware of the differences between administering for Windows and Mac OS users to avoid file sharing problems. For Windows file sharing and naming guidelines, see the Windows File Sharing section in the Web & File Server section of AppleShare IP Help.
A P P E N D I X Changing the Startup Disk The AppleShare IP servers use several files located in the System Folder of your startup disk. If you change your startup disk after you install any of the AppleShare IP server programs, you need to install AppleShare IP on the new startup disk and copy certain files and folders from the old startup disk to the new startup disk.
This step is not necessary if you are adding a new startup disk and you plan to use both hard disks. 8 If you are replacing your startup disk and if your computer is being used to share data, use the Web & File Admin program’s Duplicate Folder command to copy shared folders from the startup disk to the new hard disk. Do not use the Finder to copy the folders because the folders’ access privileges will not be retained.
16 If your computer is being used to run the Mail Server, start the Mail Server. Verify that the Mail Server is using the correct mail database by checking the Mail Server log. For information, see the Mail Server section of AppleShare IP Help. 17 If your computer is being used to run the Print Server, start the Print Server. Verify that the Print Server is working correctly by checking the Print Server log. For information, see the Print Server section of AppleShare IP Help.