Color StyleWriter 6500 Color ink-jet printer for Mac OS and Windows users
K Apple Computer, Inc. © 1997 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Welcome vi ix 1 Setting Up Your Printer 1 Important safety instructions Unpacking the printer 3 Plugging in the printer 5 1 Turning the printer on and off Installing the ink cartridges 6 7 Loading paper into the paper tray Printing the sample page 10 12 Connecting the printer directly to a Mac OS computer 13 Connecting to an Apple LocalTalk network (optional) 14 Connecting the printer to an EtherTalk network 16 Connecting the printer dire
2 Printing From a Mac OS Computer 19 Installing the Mac OS printer software 19 Power Macintosh users and virtual memory 23 Using a directly connected Color StyleWriter 6500 24 Using a Color StyleWriter 6500 on a LocalTalk network Aligning the ink cartridges 27 Quick instructions for printing standard documents Detailed instructions for printing documents Using custom paper sizes 43 3 Printing From a Windows/DOS Computer Installing the Windows printer software 47 49 49 Selecting your printer a
Tips on Paper, Quality, Speed, and Cost Choosing print materials Quality Speed Cost 63 63 65 66 66 6 Troubleshooting 67 Safety precautions 67 General problems and solutions Cleaning the ink cartridges 68 73 Solutions specific to a Mac OS computer 75 Solutions specific to a Windows/DOS computer Appendix A Technical Information General specifications 83 83 Apple printer supplies and accessories 86 Appendix B Using Fonts With the Color StyleWriter 6500 Kinds of fonts How the computer looks
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
Industry Canada statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Welcome Congratulations on your purchase of the Apple Color StyleWriter 6500 printer. This manual describes how to set up the printer and how to use it. Main features of the Color StyleWriter 6500 printer The Color StyleWriter 6500 works with Mac OS and Windows/DOS computers. m The Color StyleWriter 6500 prints high-quality color graphics and text on a variety of materials, including plain paper. m The Color StyleWriter 6500 prints up to eight pages per minute in black, four pages per minute in color.
System requirements for a Mac OS computer To install the printer software and use the Color StyleWriter 6500 printer with your Mac OS computer, you need m a Mac OS computer with a 68020 or higher central processing unit (CPU), any Macintosh except a Macintosh Plus, SE, Classic®, Portable, or PowerBook 100 m Macintosh Operating System (Mac OS) version 7.
1 Setting Up Your Printer This chapter introduces the Apple Color StyleWriter 6500 printer and explains how to set it up. After you follow the instructions in this chapter, you’ll be ready to print. Important safety instructions Always take the following precautions: m Keep the printer cover closed when printing. m Always turn off the printer before unplugging it. m Keep the ink cartridges away from children. m Keep the printer away from sources of liquid, such as washbasins, bathtubs, and shower stalls.
m Don’t use alcohol-based or ammonia-based cleaners on or around the printer. m Always unplug the printer before cleaning it. m Clean the outside of the printer with a damp cloth and, if necessary, a mild soap or detergent. Be careful not to get liquid into the printer or the power cord receptacle.
Unpacking the printer 1 Remove everything from the shipping box, but leave the ink cartridges in their packages. Floppy disk Color StyleWriter 6500 CD-ROM disc Color cartridge Black cartridge Macintosh serial cable 2 Power cord Remove the tape and packing material from the outside of the printer.
3 Open the printer’s cover and remove the packing material from the inside of the printer. There are three white plastic pieces inserted inside of the printer. Remove the two large pieces that are across the top of the carriage. Then follow the next step to remove the third, smaller piece. 4 Slide the carrier to the right and remove the white plastic carrier restraint. First, slide the carrier to the right. Then, remove the packing material.
Plugging in the printer Plug the connector end of the power cord into the printer and then plug the other end into a grounded outlet. IMPORTANT The only way to disconnect power completely is to unplug the power cord. Make sure that at least one end of the power cord is within easy reach so that you can unplug the printer in an emergency.
Turning the printer on and off To turn on the printer, press the power button. The green power light glows. To turn the printer off, press the power button again. The power light goes out. Resume button Power button WARNING Except in an emergency, make sure the printer is turned off before you unplug it. (When the power light is off, the power is off.) If the printer is plugged into a power strip, never turn off the power strip unless you’ve already turned the printer off.
Installing the ink cartridges Each ink cartridge contains a print head, which sprays the ink onto the paper. Treat it gently so you don’t damage it. WARNING The carrier holds the ink cartridges and moves them back and forth when you are printing a document. Don’t slide the carrier by hand or you will damage the printer. 1 To turn on your printer, press the power button. The green power light comes on. 2 Open the front cover. The resume light flashes when the power is on and you open the cover.
WARNING Use only ink designed for use with the Color StyleWriter 6500. 3 Lift both of the ink-cartridge latches. Ink-cartridge latches 4 Grasp each ink cartridge by its sides and carefully remove the tape from the cartridge’s print head. You may safely touch the the black plastic, but be careful not to touch any other part. Color ink cartridge Black ink cartridge Make sure you remove the tape from both cartridges.
5 Slide the ink cartridges down into the carrier, and then close the latch over each cartridge. Press firmly to snap each latch into place. Color ink cartridge Black ink cartridge For the printer to work, you must install both ink cartridges. 6 Close the printer’s front cover. When you close the cover, you can hear the carrier move to the right. IMPORTANT If the orange resume light blinks after you close the cover, the ink cartridges are not installed properly.
Loading paper into the paper tray The paper tray holds up to 150 sheets of 20-pound paper and feeds the paper automatically into the printer. You can load many sizes of paper and other media into the sheet feeder as described in Chapter 4, but to print the sample page, as described in the next section, use U.S. letter-size or A4 paper. To load paper into the sheet feeder, follow these steps: 1 Slide the paper adjusters out as far as you can.
3 Load the paper into the lower tray, print side down. The wrapper that the paper comes in usually tells which side to print first. Slide the paper lengthwise into the tray, print side down. 4 Slide the paper adjusters in to touch the edges of the stack of paper.
Printing the sample page To see what your printer can do, print the sample page. 1 Make sure the printer is turned on. 2 With the printer’s power light on, press and hold the resume button until the orange light goes out. Resume button Power button The printer prints the sample page, your first full-color document from your Color StyleWriter 6500.
Connecting the printer directly to a Mac OS computer If you want to add the printer to a LocalTalk network, see the next section, “Connecting to an Apple LocalTalk Network (Optional).” If you have a Windows/DOS computer, see “Connecting the Printer Directly to a Windows/DOS Computer,” later in this chapter. 1 Make sure the computer is turned off. 2 Plug the cable into the round port on the printer. You can use the serial cable that came with your printer.
Some PowerBook computers may require special settings. For details, see “Special Information for PowerBook Owners” in the section “Using a Color StyleWriter 6500 on a LocalTalk Network” in Chapter 2. Connecting to an Apple LocalTalk network (optional) If you want to connect your printer directly to your computer for personal use, see the previous section, “Connecting the Printer Directly to a Mac OS Computer.
4 Connect the printer to the network in one of these two ways: m To connect the printer to the end of a LocalTalk network, use the LocalTalk cable to connect the unused socket of the nearest device’s connector box to the printer’s connector box. Note: The printer’s connector box may need a terminator placed in the unused socket for the LocalTalk network to work properly. Check the instructions that come with your LocalTalk Connection Kit for further information.
Connecting the printer to an EtherTalk network If you have the optional Color StyleWriter EtherTalk Adapter II, you can connect a Color StyleWriter 6500 printer directly to an EtherTalk network. To attach the EtherTalk Adapter and connect your Color StyleWriter 6500 to the network, follow the instructions that came with the adapter. Once the printer is on the network, its name appears in the Chooser just like the names of other network printers. If you want to change the name, click Rename.
Connecting the printer directly to a Windows/DOS computer Note: You should not use the printer with a Mac OS computer and a Windows/DOS computer connected at the same time. 1 Make sure the computer is turned off. 2 Plug the cable into the parallel port on the printer. Be sure to clip the connector in place to assure a reliable connection. Use a high-quality bidirectional parallel printer cable. If you need to purchase a cable, most consumer electronics stores carry them.
2 Printing From a Mac OS Computer This chapter explains how to install the Color StyleWriter 6000 Series printer software and start printing. If you have a Windows/DOS computer, see Chapter 3. For detailed information on printing specific kinds of documents, such as envelopes, index cards, and transparencies, see Chapter 4. Installing the Mac OS printer software Before you can print your documents, you need to install the printer software on your computer.
Using the Minimal Printer Software floppy disk If you have a CD-ROM drive, skip to the next section, “Using the Apple Printer Software Collection CD-ROM Disc.” If you do not have a CD-ROM drive, the Color StyleWriter 6000 Series Minimal Printer Software floppy disk that came with your printer contains minimal software that lets you start printing now. For instructions on installing the software, see the Read Me file you’ll find on the floppy disk.
Using the Apple Printer Software Collection CD-ROM disc 1 Turn off any automatic virus-detection applications you have on your Mac OS computer. If you don’t, problems may occur during the installation. After installation is complete, you can turn the virus-detection programs back on. (See the instructions that came with your virus-detection application for how to turn off detection.) 2 Insert the Apple Printer Software Collection CD-ROM disc into your CD-ROM drive. Double-click the CD icon.
9 In the Installer dialog box, click Install. After a few moments, the Installer begins to install the printer software. A status box keeps you informed of progress during installation. 10 When you see a message reporting that installation was successful, click Restart. The Installer restarts your computer. After you restart, you may notice a new icon on your desktop that represents a printer. It’s called a desktop printer, and it looks like this.
Installation troubleshooting If the Installer can’t complete the installation, it will issue a warning message. Here are some ways to fix common problems: m You may not have the correct hardware or system software for this printer. If so, the Installer will tell you what you’re missing. m You may have forgotten to turn off your virus-detection software as described in the section “Using the Apple Printer Software Collection CD-ROM disc,” earlier in this chapter.
Using a directly connected Color StyleWriter 6500 If your printer is connected directly to your computer with a serial cable, follow these instructions for selecting it in the Chooser. If your printer is connected to a LocalTalk network, see the next section, “Using a Color StyleWriter 6500 on a LocalTalk Network.” 1 Make sure the printer is turned on. 2 Choose Chooser from the Apple (K) menu. 3 In the Chooser dialog box, click the appropriate items to select them. First, click this icon.
Using a Color StyleWriter 6500 on a LocalTalk network If your printer is connected to a LocalTalk network, follow these instructions to select it in the Chooser and to rename it. 1 Make sure the printer is turned on. 2 Select Chooser from the Apple (K) menu. 3 In the Chooser dialog box, click the appropriate items to select them. Once the printer is on the network, its name appears in the Chooser just like the names of other network printers. Third, click the name of your printer on this list.
Special information for PowerBook owners PowerBook computers may require special setups. What you do depends on whether the PowerBook has one or two serial ports on its back panel. Note: This information is for PowerBook users who connect the printer directly to their computer with a serial cable. PowerBook computers with one serial port Some PowerBook computers have a single serial port identified by a combination printer/modem icon ([/W).
Aligning the ink cartridges Each time you install a new ink cartridge, you need to follow these steps: 1 If necessary, turn on the printer. The green power light should be on. IMPORTANT If the orange resume light blinks, the ink cartridges are not installed properly. Turn the printer off. Then follow the steps in “Installing the Ink Cartridges” in Chapter 1. 2 Make sure there is plain paper in the paper tray. 3 Open the Read Me file that was installed with your printer software.
8 In the Services panel that appears, click the checkbox next to “Align ink cartridges before printing.” Click here to make an X appear in the checkbox. 9 In the Services panel, click Print. 10 Read the message that appears, and click Continue. 11 Examine the patterns that appear on the printed page. From among the sets of parallel lines, choose the horizontal set and the vertical set for which the black and magenta lines are most closely aligned.
12 Choose the number and letter of the best-aligned horizontal and vertical lines, and click OK. Choose the number from the Horizontal pop-up menu. Choose the letter from the vertical pop-up menu. Then click OK. The printer prints a second page containing patterns you can use to verify that the alignment is acceptable. 13 If the patterns on the second printed page are acceptable, click Proceed. If the printed patterns are properly aligned, click Proceed. To repeat the process, click Align Again.
Quick instructions for printing standard documents Follow the instructions in this section to print a standard document: m standard paper size (8.
Detailed instructions for printing documents To take advantage of the special features of the Color StyleWriter 6500, follow these steps: 1 If you haven’t already selected the Color StyleWriter 6500 in the Chooser, do so now. You should have selected the Color StyleWriter 6500 earlier in this chapter, and if it’s the only printer you ever use, you won’t need to do it again. If you do need to switch, see “Switching Between Printers,” later in this chapter.
4 If you’d like to print with a watermark, open the General pop-up menu and choose Watermark. Choose the watermark you want from the pop-up menu and then adjust the density and scaling. Look here to see the watermark you choose. Move this slider to adjust how dark the watermark should print. Look here to see the effects of the scaling option you choose. 32 Chapter 2 Use this pop-up menu to position the watermark.
5 Choose Print from the File menu and make adjustments in the dialog box that opens. You can specify the number of copies and a range of pages to print. Summary of current settings from the Print Dialog panels When you are ready, click Print. For more options, use the main pop-up menu. To change specific settings for your document, use this pop-up menu. To save these settings for printing future documents, click here. To return to the default printer settings, click here.
6 When you have chosen the printer settings you want, click Print. For your convenience, the Print button is available in any dialog box you use. On the next few pages of this manual, you’ll find explanations of the options available from the Print dialog box: Paper Type/Quality, Layout, Color, Background Printing, and Services. Paper Type/Quality settings in the Print dialog box For highest-quality printing, choose Best. For faster printing, choose Normal or Draft. Draft is faster than Normal.
Layout settings in the Print dialog box Choose 1, 2, or 4 pages per sheet from this pop-up menu. Look here to see the effects of the layout options you choose. To print a border separating the pages in a 2- or 4-page layout, click to put an X in this checkbox. To save these settings for printing future documents, click here. To return to the default printer settings, click here.
Color settings in the Print dialog box To turn on color matching, click to put an X in this checkbox. Look here to see the effects of the color options you choose. To save these settings for printing future documents, click here. You can choose Color, Grayscale or Black & White from this pop-up menu. If you choose Black & White or Grayscale from the Image pop-up menu, these options are dimmed.
Note: The 13" monitor uses the default system profile. If you are using a different monitor, you should open the ColorSync control panel and select the correct system profile for your monitor or PowerBook display. For the best color, you need to choose a specific profile for your monitor. In the ColorSync control panel, choose the D50 profile for your monitor. If there is no D50 profile available for your monitor, choose Apple Multiple Scan 17 – D50. The D50 profile gives you better colors.
Services in the Print dialog box To align new ink cartridges, click to put an X in this checkbox. For details about cleaning ink cartridges, see Chapter 6. To save these settings for printing future documents, click here. To return to the default printer settings, click here.
Using custom paper sizes If you have a special size of paper to print on, you can define its size and characteristics and add it to the Paper Size pop-up menu in the Page Setup dialog box. 1 Choose Page Setup from the File menu. 2 In the dialog box that appears, choose Edit Custom Paper Sizes from the Paper Size pop-up menu. Choose Edit Custom Paper Sizes. 3 In the Custom Paper Size List dialog box, click New. To create a custom paper size, click New.
4 In the Custom Paper Size Info dialog box, enter the settings you want. The minimum paper size you can use is 3.93" by 5.7" (100 mm by 144 mm). The maximum paper size is 8.5" by 14" (216 mm by 356 mm). Type a name for the custom paper here. Choose the unit of measure you want, and then type the dimensions. 5 Choose the appropriate setting from the Kind pop-up menu. When you’ve made the selections you want, click Save. In the Custom Paper Size List dialog box, click Done.
6 Before you print a document on the custom paper you have specified, be sure you also choose the appropriate setting from the Paper Type pop-up menu. To get to the Paper Type pop-up menu, choose Print from the File menu, and then choose Paper Type/Quality from the main pop-up menu.
Creating your own watermarks Traditionally a watermark is a translucent image impressed on a piece of paper that you can see only by holding the paper up to the light. The Color StyleWriter 6500 can’t do that, but it can put an image on each page of your document, creating the illusion of a watermark. The Color StyleWriter 6500 comes with a number of watermarks already installed, and you can create more. You can use any program that can save PICT or PICT2 format files to create your own watermarks.
m The printing software determines the placement of the watermark based on where it calculates the upper-left and lower-right corners of the image are. If you want to have more control over the placement, you can use your drawing program to place a dot above and to the left of the image in the watermark file to define a new upper-left corner. If you don’t want the dot to be visible in your printed document, make the dot white.
m Select the icons of the documents you want to print and then choose Print from the File menu. The documents will be printed on the default printer. (See “Switching Between Printers,” later in this chapter.) In either case the computer will show you the Print dialog box so you can choose printing options. Make your choices, then click the Print button. If background printing is turned on, you can continue working while the document is printing.
Determining the status of a printer by looking at its icon You can tell the status of a printer by looking at its desktop icon: Plain icon indicates a printer that is not currently chosen for printing. Stopped icon indicates you have stopped the print queue. Default icon indicates the printer you have currently chosen to print on. Error icon indicates there is an error on this printer. Double-click the icon to see a message. Printing icon indicates a document is printing on this printer.
Select the printer by using the Chooser If you don’t have a desktop printer icon for the printer you want to use, you must select the printer by using the Chooser. The Chooser then makes it the default printer. 1 Select the Chooser from the Apple (K) menu. 2 Select the printer you want by clicking its icon. 3 Close the Chooser by clicking the close box in its upper-left corner. When you close the Chooser, it creates a desktop printer icon for the printer you selected.
Monitoring and controlling background printing If you are using background printing, you can use the desktop printer features to monitor and control your print requests. 1 Double-click the desktop printer icon you’re interested in. A window opens listing the documents that are printing or waiting to print: To schedule a print time for a job, select its icon and click the clock. To put a job on hold, select its icon and click pause. To make it active again, select it and click the arrow.
m To indicate that a print request is urgent, select its title or icon (by clicking it), then click the small clock. In the dialog box that appears, click Urgent. This moves the print request to the top of your list. m To indicate that a print request should not print until a future time, select its title or icon (by clicking it), then click the small clock. In the dialog box that appears, click At Time, then set the time and date you want.
3 Printing From a Windows/DOS Computer This chapter explains how to install the Color StyleWriter 6000 Series printer software and start printing. If you haven’t yet connected your printer to your computer, see Chapter 1. If you have a Mac OS computer, see Chapter 2. For detailed information on printing specific kinds of documents, such as envelopes, index cards, and transparencies, see Chapter 4.
2 Turn off (disable) any screen savers or automatic virus-detection applications and close any software applications that are running on your computer. 3 Insert the Apple Printer Software Collection CD-ROM disc into your CD-ROM drive. 4 Click Start and then click Settings. 5 Choose Printers from the Settings menu. 6 Double-click Add Printer. 7 Click Next until you see a list of manufacturers and printer models. 8 Click the Have Disk button. 9 Click the Browse button.
Note: To switch folders, click to the right of the pathname, delete the numeral at the end of the pathname, and type the numeral of the disk requested on the screen; then click OK. 16 When the software license appears on screen, read it, and click Continue Installation. If the printer is not turned on, you’ll see a message that the computer can’t communicate with the printer. Click Skip to finish the software installation. 17 Click Install Fonts.
8 Double-click the folders named “printers,” “windows,” and “disk1” in the Folders list. 9 Click OK when the Run window appears with the command line E:\PRINTERS\WINDOWS\DISK1\SETUP.EXE In this example, E is the letter of the CD-ROM drive. Use the letter for your drive if you type a pathname. 10 Click the file named Setup.EXE, and click OK. 11 When the software license appears, read it and click Continue Installation.
Selecting your printer as the default printer—Windows 3.1 1 In the Program Manager, double-click Main. 2 Double-click Control Panel to open it, then double-click Printer. 3 Select your Color StyleWriter 6500 from the Installed Printers list, and then click Set As Default Printer. 4 Click Close and exit the Control Panel. Using the Toolbox The Color StyleWriter 6000 Series Toolbox is an application you can use for the following purposes: m How Do I? tab Tours of common printing tasks.
Changing printer settings Most of the time, the settings you need have been selected within the applications you use. Those settings include the number of copies and paper size and orientation. You can use the Print Settings dialog box to specify these settings: m Paper Type Print on premium coated or glossy paper or transparencies. m Grayscale Printing Print color documents in shades of gray. m Flip Horizontal Reverse the printed image.
4 Loading Paper and Other Materials This chapter explains how to load the paper or other materials you want for printing on your Color StyleWriter 6500. If you haven’t yet connected your printer to your computer, see Chapter 1. For instructions on printing from a Mac OS computer, see Chapter 2. For instructions on printing from a Windows/DOS computer, see Chapter 3. The key areas that affect page layout are paper size, type, and orientation.
Printing envelopes To print a single envelope, use the single-envelope slot (and leave the paper in the paper tray). If you’re printing a stack of envelopes, use the paper tray. IMPORTANT The Color StyleWriter 6500 cannot print the return address flush with the corner of the envelope, so return addresses may print closer to the center than you like. To avoid this, use envelopes preprinted with your return address, or put the address on a label or a rubber stamp.
A stack of envelopes 1 Use the printer software on your computer to choose the appropriate envelope size. 2 Slide the paper adjusters out as far as you can. Width adjuster Length adjuster 3 Put a stack of up to 15 envelopes in the printer. If the envelopes are thick, reduce the number in the stack. Load the envelopes print side down, with the flap against the side of the printer.
If you are using an application that includes settings for printing envelopes, follow the application’s instructions for setting up the address and placing the envelope in the printer. 58 Chapter 4 4 Slide the paper adjusters in so they touch the edges of the stack of envelopes. 5 Use your printer software to start printing.
Printing transparencies For best results, use Apple Color Ink-Jet Transparency Film or transparencies designed for ink-jet printers. 1 Use the printer software on your computer to choose “transparency” as the paper type. 2 Insert the transparencies into the paper tray, shiny side down, with the joined edge into the paper tray first. If the transparency has a paper-tape strip, load that end first, with the tape side up. If the transparency has a paper backing, load it paper side up.
Printing labels For best results, use labels designed for ink-jet printers. 1 Use your printer software to choose the paper size appropriate for the label sheet. 2 Fan the edges of the label sheets to make sure they are separated. 3 Insert into the paper tray sheets of labels, face-down, on top of about 5 sheets of plain paper that’s the same size. Labels, face-down Plain paper (5 sheets) 4 Slide the paper adjusters in so they touch the edges of the stack.
To print on the nonstandard paper, follow these steps: 1 Put the paper lengthwise into the paper tray. 2 Slide the paper adjusters in so they touch the edges of the stack. 3 Use your printer software to choose the appropriate custom paper size. 4 Use your printer software to start printing. Printing index cards and postcards You can use the Color StyleWriter 6500 to print on index cards and postcards. 1 Use your printer software to choose the appropriate paper size for the card you are using.
5 Tips on Paper, Quality, Speed, and Cost This chapter explains how to use different materials and printing options to meet your needs. Choosing print materials Here are some tips on when and how to use different print materials. Plain paper m Print quality may vary depending on the manufacturer of the paper. If you’re not happy with one kind of paper, try a different brand. For consistent results, use one of the special papers designed for the Color StyleWriter 6500 printer.
Materials you can print on Print material Special instructions Plain paper m Use 16- to 36-pound paper. Coated paper m Use only paper designed for this printer. m The whiter side should face down. Index cards m The print side should face down, short end first. Glossy paper m Use only paper designed for this printer. m The shinier side should face down. Transparencies m Use only transparencies designed for this printer. m The transparency may have a paper backing or a paper tape on one edge.
Quality For highest quality printing, use your printer software to choose “best” quality and print on coated or glossy paper, or transparencies. Best quality takes longer to print, but you get better quality—even on plain paper. If you have a Mac OS computer, ColorSync color matching is turned on by default in the Color StyleWriter 6500 printer software because it gives the best quality. If you turned ColorSync color matching off, turn it back on for best quality.
Speed For faster printing, choose Paper Type/Quality from the main pop-up menu in the Print dialog box. Then select “draft” quality. Color printing takes longer than black-only printing. Cost To reduce the amount of ink you use, choose Paper Type/Quality from the main pop-up menu in the Print dialog box. Then select “draft” quality.
6 Troubleshooting This chapter provides solutions to some problems that you may encounter while using your Color StyleWriter 6500 printer. WARNING If you have a problem with your Color StyleWriter 6500 printer and nothing presented in this chapter solves it, consult the service and support information that came with the printer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.
m Don’t touch the ink opening on an ink cartridge. m Don’t oil the inside of the printer. m Don’t attempt to disassemble the printer. m Before you unplug the printer, make sure it is turned off. (The green power light should be off.) Turning the power off ensures that the carrier has returned securely to its home position and the cartridges have been capped. m Don’t use alcohol to clean the printer.
Both lights blink. m Paper may be jammed in the printer. Open the front cover and remove any jammed paper. To advance paper that is part way through the printer, press the resume button. Close the front cover and turn the printer off, then on again. m The ink-cartridge carrier may be jammed. Close the front cover, turn the printer off, then on again. The power light blinks, and the resume light is off. m This is normal behavior when the printer is receiving data, printing, or waiting for ink to dry.
Paper or envelopes feed improperly If paper tears, gets skewed, or comes through the printer crumpled, it may not be entering the printer properly. Try the following: m Make sure you have loaded the paper correctly, paying special attention to both paper adjusters. For instructions on loading plain paper, see “Loading Paper Into the Paper Tray” in Chapter 1. For instructions on loading other materials see Chapter 4. m Do not overload the paper tray.
The printer acts as if it’s working, but nothing is printed on the page If your printer takes the paper, but doesn’t actually print anything, try the following: m If the ink cartridge is new, make sure that you removed the tape from its print head. m Make sure the ink cartridges are correctly installed. (For instructions, see “Installing the Ink Cartridges” in Chapter 1.) m The printer may be out of ink, or the cartridges need to be cleaned. You can check by seeing whether the sample page prints.
The image is too light or too dark If printing looks fuzzy because it’s too light or too dark, try the following: m Clean the cartridges. See “Cleaning the Ink Cartridges,” later in this chapter. If this doesn’t help, replace one or both ink cartridges. See “Installing the Ink Cartridges” in Chapter 1 for instructions. m Make sure you’ve chosen the correct paper type in the Print dialog box. m Try printing on a different kind of paper. m Try choosing Best print quality in the Print dialog box.
Unwanted horizontal white lines or stripes appear Problems with print quality, especially horizontal white lines in your document, may mean a nozzle on the print head is clogged or your ink cartridge is running out of ink. Stains appear on printed pages Stains on the backs or tops of printed pages may mean that ink has spilled inside the printer. If so, the ink can transfer to the rollers and from there to the paper. Turn the printer off and unplug it.
4 Choose Services from the main pop-up menu. Click to put an X in this checkbox. Try Simple Clean first. If the problem persists, try one of the other options. When you’re ready, click Print. 5 When you’ve selected the settings you want, click Print. The printer cleans the ink cartridge and print head, printing a page in the process. On a Windows/DOS computer You use the Color StyleWriter 6000 Series Toolbox to clean the ink cartridge. (If you’re using DOS, launch Windows 3.
Solutions specific to a Mac OS computer The Chooser doesn’t show the CSW 6000 Series icon If you open the Chooser and don’t see the CSW 6000 Series icon, you probably need to install the appropriate printer software. For instructions, see “Installing the Mac OS Printer Software” in Chapter 2. Also, make sure the QuickDraw GX software is turned off. You can remove it from the Extensions folder or use the Extensions Manager to turn it off.
m Nadianne m New Century Schlbk m Old English Text m Onyx m Oxford m Swing m Zapf Chancery m Zapf Dingbats m Zeal You can put the fonts temporarily into a new folder and drag the folder to your desktop. Then, after you install the Color StyleWriter 6500 software (including these fonts), you can drag the temporary folder to the Trash. 4 Repeat the software installation procedure in Chapter 2. For more details about fonts, see Appendix B.
Note: Before you try to solve the problem, double-click your desktop printer icon to see if there are any error messages and to check how many print requests are waiting. If you repeatedly tried to print a document, there may be multiple copies waiting to print. You can delete anything you don’t want by selecting its title, and then clicking the Cancel Printing button. See “Monitoring and Controlling Background Printing” in Chapter 2. m A plug may be loose.
A PowerBook has trouble printing to the Color StyleWriter 6500 Some PowerBook computers have special requirements for printing. See “Special Information for PowerBook Owners” in Chapter 2. The printer seems slow See the suggestions under “Speed” in Chapter 5. If you have a Macintosh IIfx, Macintosh Quadra 900, or Macintosh Quadra 950 computer, check the Serial Switch control panel. Make sure it is set to Compatible.
If you have a memory problem, try the following: m Run only one program at a time; quit the ones you’re not using. m Try quitting all open applications, then reopen just the one you’re using. m Increase the amount of memory you give to the program you’re printing from by using the Get Info command (as explained in the instructions that came with your computer). m Turn off background printing. m Stop the print queue. Quit all open applications and then start the print queue again.
Text prints jagged. Some rotated text may print jagged if you apply a style that has not been defined for the font. Try applying plain style to the text. Graphic images don’t print, or they appear jagged. Some advanced page layout and art applications use the PostScript page description language, a language that the Color StyleWriter 6500 does not understand. As long as your applications have a PICT preview option, you can print the file on a Color StyleWriter 6500, but the image may appear jagged.
Text lines up in columns on the screen but not when it prints. You may have used spaces (rather than tabs) to line up the text. Because printers and the screen interpret spaces differently, the text may fail to line up when you print it. Try replacing the spaces with tabs. You can also make columns by using spaces with a monospace font—such as Courier or Monaco—instead of tabs. A monospace font is one in which every character has the same width.
Appendix A Technical Information General specifications Marking engine m Four-color thermal ink-jet engine Resolution The resolution differs according to the quality of printing you select. It is expressed in horizontal by vertical dots per inch (dpi).
Interface m LocalTalk m High-speed serial (RS-422-A) m IEEE 1284 bidirectional parallel port Fonts m TrueType font support m 64 TrueType fonts including the fonts provided on your Mac OS computer m 42 TrueType fonts for a Windows/DOS computer m Adobe PostScript font support provided on your Mac OS computer when used with Adobe Type Manager software (sold separately by Adobe Systems Incorporated) Paper tray m Holds up to 150 sheets of 20-pound (75 grams/meter2 ) paper, 15 envelopes, up to 30 cards, up to
m U.S. #10 envelopes: 9.5" x 4.125" (241.3 mm x 104.8 mm) m U.S. #6 3/4 envelopes: 6.5" x 3.625" (92.1 mm x 165.1 mm) m A2 envelopes: 4.375" x 5.75" (111 mm x 146 mm) m U.S. Monarch envelopes: 3.885" x 7.5" (98.4 mm x 190.05 mm) m DL envelopes: 4.33" x 8.66" (220 mm x 110 mm) m U.S. Card 4x6: 4" x 6" (101.61 mm x 152.4 mm) m U.S. Card 5x8: 5" x 8" (127 mm x 203.2 mm) m A6 card: 4.1" x 5.83" (105 mm x 148.5 mm) m Hagaki card: 3.9" x 5.
Power consumption Operating m 1.0 watts maximum when off m 5.5 watts maximum nonprinting m 48 watts maximum when printing Electrical specifications m Input voltage: 100 VAC to 240 + or – 10% m Frequency: 50/60 Hertz (Hz) + or – 3 Hz Power requirements for AC power cord The electrical requirements vary depending on the country for which your model was manufactured.
Printing materials Apple offers a complete line of high-quality, specialty ink-jet papers for use in your printer. These papers are specially designed to make your output look sharper, brighter, and more vibrant. Look for them at an Apple-authorized dealer.
Appendix B Using Fonts With the Color StyleWriter 6500 A font is a collection of letters, numbers, and symbols in a distinctive typographic design. Your Mac OS computer and Color StyleWriter 6500 printer come with a variety of fonts that look great both on your monitor and on paper. Fonts come in such a variety of formats that problems can sometimes arise. This appendix provides the information you need to avoid such problems and to solve them if they come up.
TrueType fonts store individual text characters as mathematical descriptions of lines and curves, rather than as groups of pixels (a bitmap). When a program asks for a character in a particular size, such as 33 points, the computer uses mathematical calculations to enlarge the character’s outline to 33 points and fill in the dots for the monitor or printer output. Sometimes you’ll still get jagged edges when you print a document, even when you use a TrueType font.
The icon of a bitmapped font (also called a fixed-size font or screen font) has the single letter A on it. The font’s point size appears at the end of its name. When you request a bitmapped character, your computer looks for an installed bitmapped font in the size you specified. (See “How the Computer Looks for Fonts” later in this appendix.) If it can’t find that font, your computer tries to construct one by scaling a size that it does find.
Certain printers are designed specifically to work with PostScript fonts. While your Color StyleWriter 6500 is not a PostScript printer, it can use PostScript fonts if you have Adobe Type Manager software installed. Adobe Type Manager uses printer fonts to generate clean-looking screen text at any size. (This software is included with some installations of system software 7.5. It is available from your local Apple-authorized dealer for version 7.1.) IMPORTANT Adobe Type Manager is not an Apple product.
Bitmapped fonts look better displayed on the monitor, while TrueType fonts look better on a high-resolution printer such as the Color StyleWriter 6500. So, if you have both versions of the font available, your computer uses the bitmapped version when displaying the font on the screen (provided that the size you’re using is available) and the TrueType version when printing the font on the Color StyleWriter 6500. To force the computer to use only TrueType fonts everywhere, you must remove the bitmapped fonts.
TrueType and PostScript fonts PostScript fonts were designed as fonts for PostScript printers. The Color StyleWriter 6500 wasn’t designed to use PostScript. However, if you have Adobe Type Manager software installed, your computer can both display and print PostScript fonts. Use different names: To avoid confusing the printer software, be sure that you don’t install both TrueType and PostScript versions of the same font.
The Fonts folder can contain a total of 128 font suitcases (described in the next section), plus any number of PostScript fonts, up to the available storage capacity of your hard disk. IMPORTANT Fonts installed in other folders or in the top level of the System Folder may not work correctly. Additionally, bitmapped and TrueType fonts stored outside of suitcases may not work correctly. Suitcases A font suitcase is a special folder for collections of fonts.
Combining suitcases: To merge all the fonts from one suitcase with another, drag one suitcase on top of the other. All the fonts from the dragged suitcase will go into the other, and the dragged suitcase will disappear. Note: To avoid confusion, rename a font suitcase whenever you put more fonts into it. For example, if you decide to merge Helvetica, Helvetica Black, and Helvetica Compressed, name the suitcase something like “Helvetica Regular/Black/Condensed.
Styled fonts Most fonts that come with your Color StyleWriter 6500 printer have defined styles. For example, if you open the Bookman font (contained in a suitcase in the Fonts folder, which is inside your System Folder), you see files for bold and italic versions of the font. But fonts such as Chicago, Geneva, Monaco, and New York do not come with defined styles. If you open the Chicago font suitcase, you see only one file.
Common questions about fonts Here are some questions that often come up about fonts. What kind of fonts should I buy? Using a font that has both bitmapped and TrueType versions works best. The bitmapped version looks great on the screen and the TrueType fonts print beautifully on the Color StyleWriter 6500. Avoid bitmapped fonts that don’t have TrueType versions because they print with jagged edges on the Color StyleWriter 6500.
Chicago, Geneva, Monaco, and New York are currently available in TrueType versions. The other classic fonts are still only available in bitmapped versions. Why do I sometimes get Geneva or Courier in my printed documents when I have specified other fonts? Geneva sometimes appears when you’re trying to use a TrueType font but don’t have enough memory for scaling to operate properly.
What’s a downloadable font? A downloadable font is a TrueType or PostScript font sent to some kinds of printers, such as most PostScript Laser printers, by your system software. The printer then uses the font to print your document. If a printer has sufficient memory, it can hold more than one downloaded font; otherwise, it must request the fonts it needs as necessary. This can be a timeconsuming process. Some printers have hard disks attached to them for holding downloaded fonts.
Appendix C Using ColorSync Mac OS computers use ColorSync to help make sure that the colors you see on your monitor closely match the colors you get on your printers, scanners, and other devices. Because ColorSync works behind the scenes, you don’t have to know anything about it. All you need to do is initially set it up. This appendix describes how ColorSync works and how to configure your monitor and computer to take advantage of it.
ColorSync is a system extension that provides color-conversion capabilities and improves color consistency. ColorSync “translates” the colors used on one device so that they more closely match the colors displayed or printed on another device. ColorSync color conversion is a central part of Mac OS computing, ensuring that applications, monitors, printers, scanners, and digital cameras can use the same scheme for color conversion.
When you work with an image that has an embedded ColorSync or ICC profile, ColorSync identifies the colors that your monitor or printer can reproduce by examining their ColorSync profile. It compares their capabilities with those of the system used to create the image (as described in the embedded profile), and then picks appropriate, matching colors. For example, your monitor may be able to display a vivid red, but your printer inks may not be able to produce that color.
For the best color on your Color StyleWriter 6500 printer, you need to choose a specific profile for your monitor. In the ColorSync control panel, choose the D50 profile for your monitor. If there is no D50 available for your monitor, choose Apple Multiple Scan 17 – D50. The D50 profile gives you better “warm” colors.
4 Click the profile you want to use. Select the D50 profile for your monitor, or Apple Multiple Scan 17 – D50 if you can’t find a D50 profile for your monitor. 5 Click Select. ColorSync automatically references the profile you selected and uses it to define the color capabilities of your monitor. 6 Close the ColorSync System Profile control panel.
Tips for best results After you’ve made sure ColorSync is installed, set the System Profile, and set any necessary ColorSync options for your applications, you’re ready to begin taking advantage of ColorSync! Just scan, create, and print your images or documents as you normally would. ColorSync works behind the scenes to ensure consistent color matching. The following settings and strategies will help you get the best color results from your system.
For more information To learn more about ColorSync, or color matching and color technology in general, refer to these publications and resources. Publications Advanced Color Imaging on the Mac OS, Apple Computer, Inc., Addison-Wesley Developers Press, ISBN 0-201-48949-X ColorSync 2.0 White Paper at gopher://info.apple.com Internet resources Apple Imaging Web site at http://imaging.apple.com Apple Technical Information Library at http://til.info.apple.com International Color Consortium at http://www.color.
Index A B AC power cord requirements 86 address, return 56 Adobe Type Manager software 92, 93, 94 aliases, making for desktop printer icons (Mac OS computers) 44 aligning ink cartridges (Mac OS computers) 27–29 Apple-authorized service providers 67, 87 Apple classic fonts 98–99 Apple Color Ink-Jet print materials 59, 87 Apple Printer Software Collection CD-ROM disc Mac OS computers 19, 20, 21–22 Windows computers 49 Apple printer supplies and accessories 86–87 Apple Web site, downloading software from 20
C cables connecting printer to Mac OS computer 13, 77, 83 connecting printer to Windows computer 17, 81, 83 connector cables 83, 86 LocalTalk cables (Mac OS computers) 14, 15 loose cables (Mac OS computers) 77 loose cables (Windows computers) 81 canceling print jobs (Mac OS computers) 47, 77 cards Apple Color Ink-Jet Greeting Card Kit 87 printing 61 specifications for 84 carrier, for ink cartridges 7, 9 cartridges.
computer connecting printer to (Mac OS computers) 13–14 connecting printer to (Windows/DOS computers) 17 crashing (Mac OS computers) 76 failure to recognize printer (Mac OS computers) 76–77 messages appearing on (Mac OS computers) 71 messages appearing on (Windows computers) 71, 81 restarting to solve problems (Mac OS computers) 78, 79 search order for fonts (Mac OS computers) 94 connecting the printer to an EtherTalk network (Mac OS computers) 16 to a LocalTalk network (Mac OS computers) 14–15 to a Mac OS
DOS computers.
H hard disk, space requirements x hardware, requirements x horizontal lines, print quality problems 73 How Do I? tab (Windows computers) 53 I ICM color-matching technology (Windows computers) 65 icons (Mac OS computers) bitmapped font icon 91 CSW 6000 Series icon 22, 75 default icon 45 desktop printer icon 43–48 determining status of printer with 45 disabled icon 45 document icon 43, 44, 46 error icon 45 modem port icon 13, 26 plain icon 45 PostScript icon 92 printer port icon 13, 26 printing icon 45 stopp
lines alignment and (Mac OS computers) 28, 29 unwanted horizontal 73 loading print materials 55–61 coated paper 64, 65, 71 custom size 60–61 envelopes 56–58, 64 glossy paper 64, 65, 71, 72 index cards 61, 64 labels 60, 64 into paper tray 10–11 plain paper 10–11, 63, 64 postcards 61 special instructions 64 transparencies 59, 64 LocalTalk network (Mac OS computers) connecting the printer to 14–15 connection kits 14, 87 using printer connected to 25 M Macintosh IIfx computers, printer speed and 78 Macintosh P
O oblique font 97 opening the printer cover 7 operating environment 85 Ordered Printing setting (Windows computers) 54 orientation, page setup for (Mac OS computers) 30–31 P packing material 3–4 page breaks, unexpected (Mac OS computers) 80 page orientation, page setup for (Mac OS computers) 30–31 pages failing to print (Mac OS computers) 78 feeding improperly 70 off-center printing (Mac OS computers) 80 range of printing (Mac OS computers) 33 sample 12 stained 72 Page Setup command (Mac OS computers) 31,
plain paper cleaning ink cartridges 73 recommendations for 71 special instructions 64 tips 63 platen, cleaning 73 plugging in the printer 5 portrait page orientation, in standard document (Mac OS computers) 30 ports connecting printer and Mac OS computer 13 connecting printer and Windows/DOS computer 17, 81 modem port 24, 26 printer port 24, 26 selecting wrong port in Chooser (Mac OS computers) 71, 77 serial ports in PowerBook 26, 77 postcards printing 61, 64 specifications for 84 PostScript fonts compatibi
slow (Mac OS computers) 78 specifications for 83–86 spills on 2 status of (Mac OS computers) 45 turning on and off 6 unpacking 3–4 unplugging 2 weight 85 printer drivers, for DOS applications 54 printer icons.
print settings (Mac OS computers) 33–34 problems. See troubleshooting programs. See application programs; software Q quality printing 34, 54, 65 QuickDraw GX software (Mac OS computers), incompatibility of 19 R RAM.
software.
printer name doesn’t appear in list (Windows computers) 81 printer software (Mac OS computers) 76, 77 printer software (Windows computers) 81 print quality 71–73 restarting computer to solve problems (Mac OS computers) 78, 79 slow printing (Mac OS computers) 78 Toolbox and (Windows computers) 54, 81 unaligned columns (Mac OS computers) 81 Windows/DOS computers 53, 54, 81 Troubleshooting tab (Windows computers) 53 TrueType fonts description of 89–90 icon 92 specifications 84 using with bitmapped fonts 92–93
The Apple Publishing System This Apple manual was written, edited, and produced on a desktop publishing system using Apple Macintosh computers and QuarkXPress. Technical illustrations were drawn in Adobe™ Illustrator; screen shots were created and modified with system software, ExposurePro, and Adobe Photoshop. Final pages were output using PostScript™ technology. Text type is Times®, display type is Helvetica® Narrow, and cover type is Apple Garamond, Apple’s corporate font.
