Ma c in t o sh twentietahn n iv e rsa ry U s e r ’ s M a n u al
Contents Communications regulation information viii Laser information x Preface xii Part I: Getting Started 1 Setting Up 2 Unpacking the equipment 4 Postioning the bass unit 7 Plugging in your equipment 7 Removing the port cover plate 16 Connecting the keyboard 17 Connecting your modem to a telephone jack 18 Replacing the port cover plate 22 Adjusting the keyboard (optional) 23 Repositioning the trackpad (optional) 23 Turning the computer on 26 Problems turning your computer on? 28 What’s next? 28 Co
2 Learning to Use Your Computer 30 Learning the basics 30 After you take the tutorial 33 Where to find answers 34 Four simple tips for using Guide effectively 35 Turning the computer off 38 3 Using Software 40 Installing application programs 40 Installing applications over a network 46 Opening an application program and its documents 46 Working with several applications at a time 46 Five tips for using application programs effectively 48 About the software included with your computer 49 Backing up you
6 Connecting Your Computer to a Network 84 Where to find more information 85 Connecting to a LocalTalk network 86 Connecting to an Ethernet network 90 Setting up your network connection 97 Part III: Multimedia 7 Sound 108 Playing an audio or multimedia CD 109 Listening to FM radio 113 Connecting audio equipment 117 Using the built-in microphone 121 Adjusting the sound settings 122 8 Video 126 Connecting video input equipment 127 Watching TV 136 Part IV: Expanding Your Computer’s Capabilities 9 C
10 Installing Expansion Cards and Memory 158 About expansion cards 160 About memory 161 Opening the computer 163 Installing a PCI expansion card 166 Installing a communication card 174 Installing memory (DRAM) 181 Closing the computer 184 Part V: Troubleshooting 11 Start Here If Trouble Occurs 190 Step 1: Gather as much information as you can 190 Step 2: Restart your computer 191 Step 3: Check onscreen help, if you can 192 Step 4: Go to the next chapter, “Solutions to Common Problems” 192 Step 5: Use A
Problems with error messages 228 Problems with your printer 228 Problems with networks and file sharing 230 Problems using the microphone 234 Problems listening to the radio 234 Problems watching TV or video 236 Problems using the modem 240 13 Techniques for Diagnosing and Solving Problems Checking your system extensions 244 Testing your hard disk 247 Repairing a damaged hard disk or floppy disk 249 Initializing a hard disk 252 Starting up from the system software CD-ROM disc 253 Installing system software
Part VI: Appendixes A Health, Safety, and Maintenance Tips 276 Health-related information about computer use 276 Safety instructions 282 Handling your computer equipment 283 Cleaning your equipment 290 B Special Keys on Your Keyboard 292 Typing special characters and symbols 296 Special key combinations 299 C Using the Remote Control 300 Controlling TV or video 301 Controlling the FM radio 302 Controlling the CD-ROM drive 303 Setting preferences for the remote control 304 D Technical Information 306
Communications regulation information The following FCC information applies only to Twentieth Anniversary Macintosh computers sold in Canada, Japan, and the United States. FCC declaration of conformity This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. VCCI Class 2 statement Information you need in the United States The GeoPort Telecom Adapter and the GeoPort Internal Modem comply with Part 68 of the FCC rules.
Information you need in Canada The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to a user’s satisfaction. Before installing this equipment, make sure that you are permitted to connect to the facilities of the local telecommunications company.
K Apple Computer, Inc. © 1997 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Preface Dear Twentieth Anniversary Macintosh customer, For twenty years, Apple design engineers have been building bridges between what people dream about and the amazing new technologies that can take them beyond those dreams. It’s our magnificent obsession. It’s about working and playing and listening and learning and creating and communicating— sometimes all at the same time. It’s about the delight of doing things faster and better and easier.
Where to find answers Apple Guide When you have questions about using your Macintosh, there are several places you can look for answers. If you need help or experience a problem while using the computer, open the Guide (h) menu and choose Mac OS Guide. The Guide menu is the main source for information while you are using the computer. Macintosh user’s manual Use this book to help you set up your computer and learn about it, or to find solutions to problems.
P a rt O n e Getting Started C h a p ter O n e Setting Up 2 C h a p ter T wo Learning to Use Your Computer 30 C h a p ter T h r e e Using Software 40
Ch a p t e r O n e Setting Up The illustration below and on the next page shows all the equipment you received with your computer, including everything you’ll need to set up your computer and begin using it. Before following the setup instructions in this chapter, you may want to read “Arranging Your Office” in Appendix A (in the section on health-related information) for tips on adjusting your work furniture so that you’re comfortable when using the computer.
Computer Bass unit GeoPort Telecom Adapter (In some locations the GeoPort Telecom Adapter has only one port.
Unpacking the equipment Take all the parts of your computer out of the boxes. Then follow these instructions: 1 Place the computer face-up on your work surface. Choose a sturdy, flat surface near a telephone jack. Place the computer on a flat, clean, stable surface.
2 While holding the computer’s base firmly, raise the computer to a comfortable viewing position.
The screen should be vertical, tilted back by no more than a 15-degree angle, or tilted forward by no more than a 5-degree angle (to ensure that the CD-ROM drive operates correctly).
Positioning the bass unit Place the bass unit near a grounded outlet, within six feet of the computer. The bass unit is designed to be placed under your work surface and will perform best acoustically when placed on the floor. It can also be placed on any stable, flat surface. For proper cooling, be sure that the air flow around the bass unit is not restricted. The bass unit contains a very strong magnet.
Attaching the bass unit to the computer Follow these steps to attach the bass unit to the computer: 1 Locate the large cable attached to the computer. This cable plugs into the bass unit.
2 Turn the bass unit upside down. Locate the recessed well on the underside of the bass unit, and the groove containing a short cable already attached to the bass unit. Note: The recessed well also contains the bass unit’s level control. The control is preset at the level that is appropriate for most conditions, so don’t change the setting now. Note the location of the control in case you want to adjust it after you start up the computer. (Chapter 7 explains how to adjust the speakers and bass unit.
4 Plug the connector at the end of the computer’s cable into the bass unit’s connector. Align the two connectors until the small internal ribs and grooves line up, and press the connectors together. Do not force the connectors.
5 Secure the connection by very firmly rotating the metal band until you hear a click.
6 Chapter One 12 Press the cable back into the groove and route the computer cable through the cutouts in the base of the bass unit.
Plugging in the power cord Follow these steps to plug your equipment into a wall outlet: 1 Make sure the voltage switch inside the well on the bottom of the bass unit is set for the voltage you connect to. The voltage switch is preset at the factory to the correct voltage for the area where you bought the computer.
2 Plug the socket end of the power cord firmly into the recessed power plug (marked with the symbol ≤) inside the well on the bottom of the bass unit. Route the cable through the cutouts in the base of the bass unit. You can store any extra length of the power cord in the well.
3 Plug the other end of the power cord into a three-hole grounded outlet or power strip. s Warning 4 Turn the bass unit right-side up and position it where you want it. This equipment is intended to be electrically grounded. Your computer is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature.
Removing the port cover plate Before you can connect the keyboard and modem, you must remove the port cover plate. Follow these steps: 1 Squeeze the cover plate between your fingers and swing it away from the computer. Port cover plate 2 Set the cover plate aside. (The cover plate is made up of two sections that can be easily separated and reassembled if needed.) The port cover plate covers the ports for the modem, keyboard, printer, and video equipment (such as a video cassette recorder or camcorder).
Connecting the keyboard To connect the keyboard to the back of your computer, follow these steps: 1 Pass the keyboard cable under the computer. 2 Plug the keyboard cable into the port marked with the V icon on the back of the computer, and press the cable into the cable guides. Be sure to use the correct port, which is marked with the V icon. Don’t use any other port, even if the cable seems to fit.
Connecting your modem to a telephone jack The GeoPort Telecom Adapter that came with your computer lets you connect your computer’s highspeed Express modem to a telephone jack so you can send electronic mail (e-mail) and fax messages, and connect to the Internet. GeoPort Telecom Adapter (In some locations the GeoPort Telecom Adapter has only one port.
To connect your modem to a telephone jack, follow these instructions: 1 Plug the GeoPort Telecom Adapter’s cable into the computer’s modem port (W), and press the cable into the cable guides. Modem port Cable guides GeoPort Telecom Adapter (In some locations the GeoPort Telecom Adapter has only one port.
2 Plug one end of the adapter’s telephone cord into a telephone jack. Plug the other end into the line port on the adapter. If a telephone is plugged into the jack you want to use, unplug the telephone’s cord from the jack. Important When connecting a modem, make sure you connect the modem to an analog phone line—the kind used typically in homes. Connecting to a PBX or ISDN line could damage the modem.
3 If you want to have your telephone use the same jack as the adapter, plug your telephone’s cord into the telephone port on the back of the adapter (marked with the Q icon). If you don’t want your computer and telephone to share a jack, skip this step. If your adapter has a telephone port, it is marked with this icon. Important During lightning storms, disconnect your modem from the telephone jack to prevent possible damage to the modem.
Replacing the port cover plate Put the port cover plate back on.
Adjusting the keyboard (optional) If you wish to adjust the angle of the keyboard, rotate the keyboard feet down. Keyboard feet Repositioning the trackpad (optional) If you like, you can remove the trackpad from the keyboard and place it directly on your work surface. Follow these instructions: 1 Loosen the trackpad cable from the grooves on the back of the keyboard. Do not unplug the cable from the keyboard while the computer is turned on.
3 Lift the trackpad out and put it to the left or right of the keyboard. 4 Using your finger, remove the leather palmrest section from underneath the keyboard. The palmrest section is for covering the space created when you remove the trackpad.
5 Snap the palmrest section into place, positioning the finger keyhole toward the rear.
Turning the computer on To turn on the computer for the first time, follow these instructions: 1 Turn on your computer by pressing the Power key on the keyboard. The Power key is marked with a triangle (π). Power key You hear a tone from the computer as it starts up. (Information on adjusting the speakers and bass unit is in Chapter 7, “Sound.
2 Check to see what’s on your screen. The first time you turn on your computer you should see a multimedia Welcome Tour or the Macintosh desktop (pictured below). Skip now to “What’s Next?” later in this chapter. m If you see a blinking question mark, see Chapter 12, “Solutions to Common Problems.” m If you see anything else on your screen, or if you see nothing at all, see “Problems Turning Your Computer On?” next in this chapter.
Problems turning your computer on? If you don’t see anything on the screen, check these items to see if you can identify the problem: m Is the computer connected to the bass unit, and the bass unit plugged into a power source? If it is plugged into a power strip, is the power strip turned on? m Is the status light underneath the bass unit on? If it isn’t, try plugging the equipment into a different outlet.
Are you already familiar with Macintosh? If you are already familiar with the Macintosh, you probably don’t need any printed instructions to explore your computer, so you can set this book aside for now.
Ch a p t e r Tw o Learning to Use Your Computer If you have never used a Macintosh computer, you’ll find that taking the Macintosh Tutorial is the fastest way to become comfortable with your new computer. Learning the basics Follow the instructions in this section to start the Macintosh Tutorial. 1 If the computer is not already on, turn it on by pressing the Power key on the keyboard. The Power key is marked with a triangle (π).
2 Check to see what’s on your screen. The first time you turn on your computer you should see a multimedia Welcome Tour or the Macintosh desktop (pictured below). Macintosh desktop If you see a multimedia Welcome Tour, press and hold the x key on your keyboard while pressing Q (for “quit”). A dialog box appears asking what you want to do next. Press x-Q again. Note: You can wait for the Welcome Tour’s startup message to finish playing, and quit whenever you are ready to start the Macintosh Tutorial.
3 Move your finger on the trackpad to move the arrow pointer (8) on the screen. Place your index finger on the trackpad and your thumb on the trackpad button. Don’t press the trackpad button yet. Move your finger across the trackpad, watching the arrow on the screen. Notice that the arrow on the screen moves in the same direction that you move your finger on the trackpad.
4 Move the tip of the arrow (8) to the question mark (h) in the upper-right portion of the screen. 5 With the tip of the arrow on the question mark, press and hold down the trackpad button. A list of choices (called a menu) appears. This is the Guide (h) menu, which is the place to go when you have a question about how to use your computer. 6 While holding down the trackpad button, move the arrow until the words “Macintosh Tutorial” are highlighted, then release the button.
Where to find answers Apple Guide When you have questions about using your Macintosh, there are several places you can look for answers. If you need help or experience a problem while using the computer, open the Guide (h) menu and choose Mac OS Guide. The Guide menu is the main source for information while you are using the computer. Macintosh user’s manual Use this book to help you set up your computer and learn about it, or to find solutions to problems.
Four simple tips for using Guide effectively 1 When you don’t see Mac OS Guide in the Guide menu Mac OS Guide is only available while you’re in the Finder. (The Finder is the application that displays the desktop, or background of your screen, where you find and open other applications and documents.) To go to the Finder, do one of the following: m Click the desktop (the colored or patterned background area of your screen). m Open the Application menu (to the right of the Guide menu) and choose Finder.
Identifying Objects If you see something unfamiliar on the screen, open the Guide menu and choose Show Balloons. Then point to the object you want to identify. When you’re done, choose Hide Balloons from the Guide menu. Learning the Basics To learn basic skills, open the Guide menu and choose Macintosh Tutorial. Then follow the instructions on the screen. Getting Help Through the Internet If you have an Internet connection, you can get information from the Apple World Wide Web site at http://www.apple.
The Guide Menu To find an answer to a question, look in the Guide (h) menu— your main source of information about your computer. Getting Answers to Your Questions To get answers to questions you have while working with your computer, open the Guide menu and choose Mac OS Guide or a Guide for the program you are using. Then click one of the three buttons at the top of the window: Topics, Index, or Look For, and follow the instructions to choose a topic.
Turning the computer off To turn your computer off, follow these instructions: 1 Press the Power key (π) on your keyboard. The following dialog box appears on the screen: 2 Press the Return key on the keyboard. You will be prompted to save any unsaved work before the computer shuts down. To turn the computer on again, just press the Power key on the keyboard. Note: There are two other methods of shutting down: m In the Finder, choose Shut Down from the Special menu.
Chap t e r Th re e Using Software You’ll probably want to purchase and install application software to use with your computer. Application programs let you, among other things, do word processing; create spreadsheets, databases, and graphics; play games, alone or with others; and explore the Internet. Your computer includes some basic application programs as well as other software. Some are preinstalled and ready for use. Others are optional; if you want to use them, you must install them first.
Using a floppy disk Some application programs come on floppy disks. The illustration below shows how to insert a floppy disk into the computer’s floppy disk drive. Metal end first Label facing forward After you insert a floppy disk containing an application, you follow the instructions that came with the application to install it on the computer’s hard drive. To eject the disk after installation is complete, click the disk icon to select it and choose Put Away from the File menu.
Using a CD-ROM disc In most cases, you’ll install an application program on your internal hard disk from a CD-ROM disc that contains the application. To insert a CD-ROM disc, follow these instructions: 1 Open the CD-ROM drive door by pressing the Stop/Eject button. The door opens automatically when you press the button. Never pry or pull the door open. If the door doesn’t open when you press the button, see “Problems With CD-ROM Discs and Drives” in Chapter 12.
2 Press the center of the disc onto the CD-ROM drive’s spindle, label side out. Center the disc in the drive, handling the disc by its edges, then press on the center of the disc (near the hole) to be sure that the disc is firmly in place.
3 Close the CD-ROM drive door. After you insert the disc containing your application program, follow the instructions that came with the application to install it. To eject the disc after installation is complete, click the disc icon to select it and choose Put Away from the File menu.
The illustration below shows how to remove a CD-ROM disc. Handle the disc by its edges. Press on the spindle with your thumb as you remove the disc. Important Do not copy the entire contents of a CD-ROM disc onto your hard disk. (Don’t drag the disc’s icon to your hard disk.) If you copy the entire contents of a CD-ROM disc, it will take up a lot of space on your hard disk.
Installing applications over a network If your computer is connected to a network, you may find applications on it that you can install on your computer. Though you can run Installer applications over a network to install applications, it is usually faster to first copy the application and its Installer onto your computer, and then run the Installer to complete the installation.
Finding out which applications are open If you have several applications and windows open, you can find out which application is active and which other applications are open by opening the Application menu. Switching applications You can switch to another open application by choosing its name from the Application menu. If an application’s icon is dimmed in the menu, that means its windows are hidden. If you choose the application from the Application menu, its windows become visible.
Five tips for using application programs effectively 1 Use Power Macintosh applications. Your computer is compatible with most application programs intended for use with Macintosh computers, but it’s best to use applications designed especially for Power Macintosh computers. (Sometimes these applications are marked “Accelerated for Power Macintosh.”) 2 Put only one copy of each application on your hard disk. Having more than one copy can cause errors.
About the software included with your computer Your computer includes several kinds of software. Some is preinstalled and ready for use; other software you need to install before you can use it.
m AppleScript, which allows you to automate tasks in the Finder and other scriptable applications (applications that support AppleScript). Instructions for using AppleScript are in the Apple Extras folder on your hard disk.
You can install one or more of the extra system software additions from the system software CD that came with your computer. See the section “Performing a Custom Installation” in Chapter 13 for instructions. Application programs Your computer comes with application programs to play QuickTime movies, to play audio CDs in your CD-ROM drive, and to open HyperCard stacks. It also includes Internet access applications such as the Apple Internet Connection Kit.
To install an application, look for an Installer icon (similar to the one below) for the application. Double-click the Installer and follow the instructions on the screen. If the application doesn’t have an Installer, you can simply drag the application from the CD-ROM disc to your computer’s hard disk. If you have questions about using an application program, open the Read Me file for the application, which is usually found inside the application’s folder.
P a rt Tw o Communicating With Other Computers C h a p ter F ou r Connecting Your Computer to a Telephone Line 56 C h a p ter F i v e Connecting to the Internet or an Online Service 78 C h a p ter S i x Connecting Your Computer to a Network 84
Chap t e r F o u r Connecting Your Computer to a Telephone Line A world of information is now available online. By connecting your computer to a telephone line, you can access the Internet, send and receive electronic mail (e-mail) and faxes, and connect to online services like America Online and CompuServe. You can also use a telephone line to connect to other computers. For example, you can telecommute by connecting to your company’s computers from home.
Types of equipment There are three types of equipment you can use to connect to a telephone line: a modem, an ISDN line, and telecommunications equipment you share with others on a local area network. Modem A modem is the most common means of connecting a computer to a phone line, particularly if you are using your computer at home. A modem works with standard analog telephone lines. Your computer comes with a GeoPort adapter that gives you access to the computer’s modem.
Setting up an ISDN line If you’re interested in setting up an ISDN line, first contact your local phone company to see if ISDN service is available at your location. Your phone company can also provide specific information about monthly charges and usage fees. ( Your phone company may also charge an installation fee, which is sometimes waived or refunded if you agree to keep the ISDN line for a specified amount of time.
About your computer’s modem Your computer comes with a 33,600 bps (33.6 kbps) modem, one of the fastest modems currently available. To use the modem you must attach the GeoPort Telecom Adapter, following the instructions in Chapter 1, “Setting Up.” What is a modem? A modem is a piece of equipment that takes data from your computer, converts it into a series of tones, and transmits the tones over telephone lines.
Using your modem Your computer comes with several communications applications that use the modem.
Apple Address Book Apple Address Book lets you create detailed address books to store individuals’ and companies’ fax numbers, addresses, and other information. You can import information from other programs, search an address book for specific entries, and send faxes directly from an address book. To start Apple Address Book, follow these instructions: 1 Open the Apple (K) menu and choose Apple Telecom Status. 2 Click the Apple Address Book icon.
3 Enter the information you want in the Personal Info dialog box. Country pop-up menu provides name and country code. The information you enter in this dialog box is used by both the Apple Address Book and Apple Fax applications. Updating this information in one application also updates it in the other. If you have already opened and entered personal information in Apple Fax, this information appears in the Personal Info dialog box when you open Apple Address Book.
5 In the dialog box, enter a name and choose a location for the address book, then click Save. A new, empty address book window is opened for you. You can create as many address books as you want to organize your information. Each address book that you create is an independent file with no relationship to other address books. For more information on using Apple Address Book, open the Guide (h) menu and choose Apple Telecom Guide.
Apple Fax Apple Fax lets you convert any Macintosh document to fax format and send it to a fax machine or to another computer capable of receiving faxes. You can send a fax to several individuals at once, automatically resend it if the transmission fails, convert fax documents to text (using OCR, or “optical character recognition,” technology), and view, print, and edit faxes. Apple Fax supports the following speeds: V.17, V.29, and V.
4 Choose your modem type from the modem pop-up menu, then click Next. Modem pop-up menu 5 If you want to adjust any of your fax settings, follow the instructions in the “Changing your settings” panel that appears. 6 Click Done to confirm your settings and close the “Getting Started with Apple Fax” window.
After you start and specify your Apple Fax settings for the first time, the Apple Fax main window appears in Outgoing view. Outgoing view displays your sent faxes. Incoming view displays your received faxes. To choose the view you want, click the Outgoing or Incoming button. You access other program features with these buttons. Preparing to receive faxes To set Apple Fax to receive faxes automatically, follow these instructions: Chapter Four 66 1 Open the Apple Fax main window.
3 Choose Control Panels from the Apple (K) menu and open the Express Modem control panel. 4 Choose General Settings from the pop-up menu. Pop-up menu 5 Click to put an X next to “Auto-answer incoming calls.” If the Express Modem control panel is not set to auto-answer, you will not receive incoming faxes, even with Fax Answering on. Apple Fax now receives incoming faxes automatically. The Apple Fax window does not have to be in front, or even open, in order to receive a fax.
2 Click the Apple Phone icon. Apple Phone icon 3 Read the introductory text, then click Next. 4 In the Telephone Tool pop-up menu, choose the telephone tool that corresponds to your modem.
5 Click Next. 6 In the “Answering the phone” panel, click Edit; then enter the keyboard shortcut you will use to answer calls with your computer (letting you hear and speak through the computer’s speaker and microphone). The default keyboard shortcut is Command (x)–Space bar, but you can use any key combination you like. If you select the checkbox, you can then use the keyboard shortcut to answer calls even when Apple Phone is not open and you are working in another program.
7 Chapter Four 70 If you want to adjust any of your Apple Phone settings, follow the instructions in the “Changing your settings” panel that appears.
8 Click Done to confirm your settings and close the “Getting Started with Apple Phone” window. After you start and specify your Apple Phone settings for the first time, the Apple Phone main window appears in Phone view. Phone view lets you place and answer phone calls. Voice Mail lets you manage message box greetings and voice messages. To choose the view you want, click the Phone button or Voice Mail button in the main Apple Phone window. You access other program features with these buttons.
Turning voice mail on To turn voice mail on, follow these steps: 1 In the Apple Phone main window, click the Voice Mail button to display Voice Mail view. 2 Drag the Voice Mail button to On. Note: Make sure that the Express Modem control panel is set to auto-answer. If it is not, you will not receive incoming calls, even with Voice Mail on. See “Adjusting the Modem,” later in this chapter. 3 Set up the Main message box and prepare a greeting for incoming calls.
Adjusting the modem You use the Express Modem control panel to turn the modem on and off, and specify certain settings. Note: Normally you use a modem in conjunction with communications software, which automatically controls your modem’s settings. However, any settings you specify in the Express Modem control panel take precedence over settings made by your communications software. You may want to check the settings in the control panel if your communications software does not behave as intended.
Specifying the settings You specify Express Modem settings in the General Settings and Advanced Options panels, shown below. Press the pop-up menu to choose either panel. The settings are described next. Pop-up menu Pop-up menu Country Telecom Settings The Country Telecom Settings display the current country and the number of rings possible for auto-answer. You cannot edit these fields.
Note: If your modem shares a line with your telephone, and you want to make sure that the modem does not answer your incoming calls before you do, you can either deselect the “Auto-answer incoming calls” checkbox or set the number of rings to a high value. Call Saver mode Call Saver mode lets you save money on connection charges when you retrieve voice messages from a remote location.
Call management When a call comes in, your modem tries to identify the type of call it is by detecting calling tones. The modem then checks to see which programs are set to auto-answer and connects the incoming call to the appropriate program. This is known as incoming call management. While the modem is on, it answers calls automatically according to the following rules: m The modem only answers if “Auto-answer incoming calls” is selected in the control panel.
Checking the modem’s status To check the modem’s status, choose Modem Status from the pop-up menu. The modem’s Status panel shows the modem’s current state, type of connection, and call progress as well as information about outgoing data calls, including connection speed, error control, and data compression.
C h a p t e r F iv e Connecting to the Internet or an Online Service This chapter discusses how you use your Macintosh to connect to the fastest growing organization on Earth: the online community. This community gathers in private places provided by subscriber-only services and in the public space called the Internet. With a modem and the right software, you have a couple of options for reaching these meeting places.
You may come upon the term TCP/IP, or Transmission Control Protocol. TCP/IP is the series of protocols used for sending data across the Internet. Sending a message across the Internet involves a three-step process. First, a network computer breaks up the data that make up the message into several smaller data packages, each of which conforms to a strict set of guidelines. These guidelines are called TCP. Once the computer has properly prepared the packages, it sends them out for delivery.
Connecting with the Apple Internet Connection Kit The facilities of an Internet service provider let you use your computer to get onto the Internet. Although some ISPs offer other services, Internet access is their main business. Once you connect with an ISP, you have unlimited access to the Internet because your connection with the ISP actually turns your computer into a part of the network itself.
What the connection software does Once you have selected a service that will get you to the Internet, you must establish a phone link with the service and configure your modem so that it can “speak” with the service’s computers. Like the TCP/IP language spoken among computers on the Internet, your modem communicates with the service’s computers in an industry-standard language, called Point-to-Point Protocol, or PPP.
Browse the World Wide Web The World Wide Web (also known as the Web) is the fastest growing part of the Internet. You view information on the Web by using software called a Web browser. You can view color images, animation, and video, and even hear sound. The “documents” that you view on the Web are known as Web pages, a collection of which is called a Web site. Web pages and sites contain links to other pages and sites.
Newsgroups You can participate in “newsgroups”–worldwide public discussion groups for debating issues and for exchanging information. You can subscribe to a newsgroup for almost any topic imaginable, and you can read, respond to, and create your own messages, usually referred to as articles. Most newsgroups are unmoderated, which means that you can post your articles directly to the newsgroup.
Ch a p t e r S ix Connecting Your Computer to a Network Your Macintosh has a built-in LocalTalk networking port. LocalTalk is the name for a system of cables and connectors that connect your computer to printers, other computers, and other devices on a LocalTalk network. If you purchased and installed an Ethernet card in your computer, you also have an Ethernet port for connecting to an Ethernet network. This chapter describes how to connect and configure your computer on a LocalTalk or Ethernet network.
Where to find more information After you study the information in this manual, you’ll want to consult other sources that give more details about your specific situation: If your computer is already on a network Refer to Mac OS Guide, available in the Guide (h) menu at the top-right corner of your screen. Mac OS Guide contains information about printing on a networked printer, accessing information on file servers, and sharing files on your computer with other users.
Connecting to a LocalTalk network If your network uses standard LocalTalk cables, the Apple LocalTalk Locking Connector Kit DIN-8, available from your Apple-authorized dealer, contains the components you need to connect your Macintosh to an existing LocalTalk network. If your network uses standard telephone cables for your network wiring, obtain an Apple LocalTalk RJ-11 Connector instead.
To connect your Macintosh to a LocalTalk network, do the following: 1 Shut down your Macintosh. 2 Remove the port cover plate from the back of the computer by squeezing it between your fingers and swinging it away from the computer. Set the cover plate aside. (The cover plate is made up of two sections that can be easily separated and reassembled if needed.
3 Attach the LocalTalk adapter to the printer port (marked with the [ icon) located behind the cover plate you removed, and press the cable into the cable guides. Then attach a network cable between the LocalTalk adapter connected to your computer and the last LocalTalk adapter on your existing network. Use the LocalTalk cable that comes with the Apple LocalTalk Locking Connector Kit DIN-8. Or, if you are using the Apple LocalTalk RJ-11 Connector, use a standard telephone cable with RJ-11 connectors.
4 Put the port cover plate back on. Next, see “Setting Up Your Network Connection” later in this chapter for information on configuring your LocalTalk connection.
Connecting to an Ethernet network If you have installed an Apple Ethernet card in your Macintosh, follow the instructions in this section to connect to an Ethernet network. At your location, there may be a network administrator who is responsible for network maintenance and upkeep. If so, ask your network administrator to help connect your computer to the network. s To avoid damaging your equipment, do not connect cables to the back of your computer when the computer is on.
Each type of card provides a different type of Ethernet port. You should have the type of card that provides the correct port for the Ethernet network you’re connecting to.
Connecting to a twisted-pair Ethernet network To follow these instructions, you need a twisted-pair cable with an RJ-45 connector. The RJ-45 connector plugs into a wall plate that is connected to the 10Base-T network. 1 Shut down your computer. 2 Plug one end of a twisted-pair cable into the RJ-45 (10Base-T) Ethernet port on your computer. Just as when you plug in a standard telephone cable, you hear a click when you plug in the twisted-pair cable.
4 Start up the computer. Next, see “Setting Up Your Network Connection” later in this chapter for information on configuring your network connection. Connecting to a thin coaxial Ethernet network Important Connecting your computer to this kind of network will temporarily disrupt services to other users. To minimize the disruption, alert your network administrator before continuing these instructions. To follow these instructions, you need a thin coaxial cable and the T-connector that came with your card.
6 Attach your T-connector to the port on your card. It may help to use two hands. With one hand, push the T-connector into the port. While still holding the T-connector, use the fingers on your other hand to twist and lock the connector into place. Pull the T-connector to test whether it is locked securely onto the port.
Connecting to other types of Ethernet network The Apple Ethernet AUI Adapter is a universal adapter that lets you connect your computer to lesscommon types of industry-standard Ethernet media such as thick coaxial or fiber-optic cable. The adapter connects both to the port on an Apple AAUI Ethernet card and to an electrical socket. You also need an Ethernet transceiver for the type of cable your network uses. The transceiver must have a standard AUI port on it.
5 Plug the connector on the Apple Ethernet AUI Adapter into the AAUI Ethernet port on your computer. Ethernet port (AAUI) Electrical outlet Apple Ethernet AUI Adapter Ethernet transceiver 6 Start up your computer. See the next section, “Setting Up Your Network Connection” for information on configuring your network connection.
Setting up your network connection After you physically connect your computer to a LocalTalk or Ethernet network, you need to open the AppleTalk control panel, the TCP/IP control panel, or both, and specify the type of connection you want. You use the AppleTalk control panel to set up your connection to an AppleTalk network. AppleTalk is networking software that provides a protocol (a standard set of rules) by which networks can function; it’s built into all Macintosh computers.
Setting up your AppleTalk network connection To set up your AppleTalk network connection, you must specify the port you use to connect your computer to the network. Larger networks use zones to create logical groupings of computers, printers, servers, and other network devices. For example, a network might have a zone for each floor in a multistory office building. If your network has more than one zone, you can choose the zone in which your computer is located.
3 Use the “Connect via” pop-up menu (if it’s available) to choose the port through which your computer is connected to the network. If you want to connect to a LocalTalk network, choose the port to which you attached your LocalTalk adapter (in most cases, the printer port). If you want to connect to an Ethernet network, choose Ethernet. If you have installed an expansion card that supplies an additional port, the port will appear automatically in the “Connect via” pop-up menu.
Getting more information about the AppleTalk control panel Mac OS Guide contains information about additional capabilities available in the AppleTalk control panel, such as m using configurations to save different AppleTalk settings and switch among them as desired—for example, if you use your computer with more than one network m using the User Mode command to change the availability of settings in the AppleTalk control panel m turning AppleTalk off when you are not using an AppleTalk network, to save RAM
Before you begin To use a TCP/IP network, your computer must have an IP (Internet Protocol) address, and it often must have a subnet mask number. Your network address and subnet mask number identify your computer’s location on the network. This information can be entered manually or obtained automatically from a server. Before you set up your TCP/IP network connection, obtain your IP address and subnet mask number from your Internet service provider or network administrator.
Setting up To set up your TCP/IP network connection, follow these instructions: 1 Choose Control Panels from the Apple (K) menu. The Control Panels window opens. 2 Double-click the TCP/IP icon to open it. The TCP/IP control panel for Apple computers opens. Depending on your choices in the pop-up menus, your control panel may look different from this.
3 Use the “Connect via” pop-up menu to choose the port through which your computer is connected to the network. If you want to connect through a LocalTalk network, choose the port to which you attached your LocalTalk adapter (in most cases, the printer port). If you want to connect through an Ethernet network, choose Ethernet. Note: If you don’t see the “Connect via” pop-up menu here or other settings described in this section, they may have been locked. Contact your network administrator for assistance.
6 If you are configuring your network connection automatically, the information appears partially or entirely in the control panel. Do one of the following: m If you are using a BootP server or DHCP server, go on to step 7. The server usually provides all the configuration information needed by TCP/IP. If the server doesn’t provide the information, consult the person who maintains the server.
Pa rt Th re e Multimedia C h a p ter S e v e n Sound 108 C h a p ter Ei g h t Video 126
Chap t e r S e v e n Sound There are several ways that you can enjoy your computer’s special sound system: you can play music on audio CDs in the CD-ROM drive, listen to sounds from multimedia files, tune into FM radio stations with the built-in FM tuner, or connect any sound source to the computer’s sound input port and play the sounds through the computer’s sound system.
Playing an audio or multimedia CD You can play sounds from a standard audio CD or a multimedia CD-ROM disc through the computer’s sound system. Follow these instructions: 1 Open the CD-ROM drive door by pressing the Stop/Eject button. The door opens automatically when you press the button. Never pry or pull the door open. If the door doesn’t open when you press the button, see “Problems With CD-ROM Discs and Drives” in Chapter 12.
2 Press the center of the disc onto the CD-ROM drive’s spindle, label side out. Center the disk in the drive, handling the disc by its edges, then press on the center of the disc (near the hole) to be sure that the disc is firmly in place.
3 Close the CD-ROM drive door. Make sure the door is completely closed on both the left and right side.
4 What you do next depends on the type of CD you’re playing: m If the disc is an audio CD, open the Apple (K) menu and choose AppleCD Audio Player. For help while using the AppleCD Audio Player, open the Guide (h) menu and choose AppleCD Audio Player Guide, or turn on balloons. You can also use the buttons on the computer next to the CD-ROM drive to play CDs and change tracks.
Turning off “autoplay” Your computer may be set to play an audio CD automatically as soon as you put it in the CD-ROM drive. If you don’t want a CD to play automatically, follow these steps: 1 Open the Apple (K) menu and choose Control Panels. 2 Open the QuickTime Settings control panel 3 Click to remove the X from the Autoplay checkbox. Listening to FM radio Your computer comes with the Apple TV/FM Radio System card preinstalled.
2 Attach the FM antenna to the FM port—the port on the right, marked by the icon. Depending on the type of antenna that came with your computer, you may have to either push or screw the connector into the FM port. Attach the FM antenna to the FM tuner port. The FM tuner port is marked with the icon.
3 Unfold the FM antenna and position it high for the best reception. Attach the antenna to a wall in the position that gives the clearest reception. Use tape, thumbtacks or pushpins (through the middle of the plastic strips or the white plastic ends). FM antenna 4 Restart the computer.
Tuning in a station Be sure you have attached the FM antenna to your computer, following the steps in the previous section. To begin listening follow these instructions: 1 Open the Apple (K) menu and choose Apple FM Radio. You may hear only static until you tune in a clear station. You use Apple FM Radio to select stations and make other changes. For help while using Apple FM Radio, open the Guide (h) menu and choose Apple FM Radio Guide or choose Show Balloons.
Connecting audio equipment Your computer can record stereo sound from a sound input device—also called a sound source—such as an extra microphone, a tape deck, or an audio CD player. Your computer can also play audio CDs in its internal CD-ROM drive. The term sound input device means a device whose sound goes into your computer for you to record or process in various ways. You attach sound input devices to the sound input port on the back of your computer.
You need a cable with one of the 3.5-mm audio connectors shown below to connect equipment to your computer’s sound input port. You need a cable with a stereo miniplug to connect speakers or other equipment to the sound output port. Stereo miniplug Extended miniplug The stereo miniplug is the smaller of the two and is found most often on stereo equipment.
3 Attach cables to the audio equipment following the instructions that came with the equipment. Some equipment (such as most headphones) comes with cables already attached. 4 If your audio equipment is a sound input device such as a tape deck or an audio CD player, attach its cables to the sound input port, and then go on to step 6.
5 If your audio equipment is a sound output device such as headphones or amplified speakers, attach its cables to one of the sound output ports. Headphone jack 6 Turn on the audio equipment. Follow the instructions that came with your equipment. You may need to adjust the speaker volume or change the settings in the Monitors & Sound control panel. For instructions, see “Adjusting the Sound Settings,” later in this chapter.
Using the built-in microphone Your computer comes with a built-in microphone for recording live sounds. The microphone is highly sensitive. Once you’ve turned it on (which you do with a sound-recording application program), it can pick up sounds within a range of several feet. For instructions on selecting the microphone as the sound source for recording, see “Adjusting the Sound Settings,” later in this chapter.
Adjusting the sound settings After you begin playing music, multimedia, or other sounds through your computer’s sound system, you may want to adjust the sound system volume or the bass unit’s level. Before you can record sound, you may need to specify which device you want as your sound source. Adjusting the speakers To adjust the volume for the sound system, press the volume control button shown in the illustration. ( You can also use the volume buttons on the remote control that came with your computer.
Adjusting the level of the bass unit The bass unit sound level is preset at the factory to be appropriate for most conditions. However, if you place the bass unit near a corner, you may want to turn down the bass unit level. If you place the bass unit away from all walls or up off the floor, you may want to turn up the level. To adjust the bass unit level, use the control that’s in the well underneath the bass unit. (If you turn the level all the way down, you won’t hear any bass.
Specifying a sound source for recording You use the Monitors & Sound control panel to specify a sound source for recording. Follow these instructions: 1 Open the Apple (K) menu in the upper-left corner of your screen, and choose Control Panels. 2 Double-click the Monitors & Sound control panel to open it. The next page shows an example of the Monitors & Sound control panel. The control panel may look slightly different on your computer.
4 Choose the sound input device you want to use from the Sound Input pop-up menu. m To use the computer’s microphone, choose Internal Microphone. m To use a device connected to the sound input (≈) port, choose External Microphone (even if the device is not a microphone). m To use the FM antenna, choose CD/TV/Video. For more instructions, click the Guide (h) button in the upper-right corner of the control panel.
Chap t e r E ig h t Video Your computer comes equipped with an S-video input port and a built-in TV tuner that lets the computer receive and display video from a TV cable or antenna, a video cassette recorder ( VCR), a laserdisc player, a camcorder, or other video equipment.
Your Macintosh works with either of two standard video formats: m S-video, which is a high-quality video format used by many video cameras, some VCRs, and most televisions. Equipment that uses the S-video format has an S-video connector, which can be plugged directly into the computer’s S-video input port: S-video connector Note: The S-video input port works with both seven-pin and four-pin S-video connectors. m Composite video, which is used by most VCRs and laserdisc players.
Preparing your equipment and assembling cables 1 Make sure that the video equipment you want to connect has either an RCA-type video port or an S-video port. 2 Place the equipment near the Macintosh. 3 Make sure you have the cable you need to connect the equipment to the Macintosh. The cable you need depends on what kind of port your equipment has. m If your equipment has an RCA-type video port, you’ll need the composite video to S-video adapter cable that came with your computer.
4 Assemble the audio cables you need to connect the equipment to the Macintosh. m If your equipment has left and right Audio Out ports that accept RCA-type connectors, you’ll need the stereo audio adapter cable that came with your computer. RCA plugs Stereo miniplug m If your equipment has a single monaural Audio Out port that accepts an RCA-type connector, you’ll need the mono audio adapter cable that came with your computer.
5 Remove the port cover plate from the back of the computer by squeezing it between your fingers and swinging it away from the computer. Set the cover plate aside. (The cover plate is made up of two sections that can be easily separated and reassembled if needed.) Port cover plate The port cover plate covers the ports for connecting a modem, keyboard, printer, and video equipment (such as a video cassette recorder or camcorder).
Connecting the equipment to the computer 1 Attach one end of the video cable to the Video Out port on the video equipment. Follow the directions that came with the VCR or camcorder. 2 Plug the other end of the video cable (or adapter cable) into the S-video input port (æ) on the computer. If the connector doesn’t slide easily into the port, check the pin alignment and try again. Don’t use force, which could damage the computer or cable.
3 Plug one end of the audio cable (or adapter cable) into the Audio Out port on the video equipment. If the video equipment has left and right Audio Out ports for RCA-type connectors, plug in both the connectors of the stereo audio adapter cable. 4 Plug the miniplug connector on the audio cable (or adapter cable) into the sound input (≈) port behind the port cover plate you removed. The computer has two ports marked with a (≈).
5 Replace the port cover plate. The following illustrations show S-video connections and composite video connections for both a VCR and a camcorder. Your finished connections should look something like one of the illustrations on the following pages.
Connection for input from a VCR (composite connection) æ S-video input port ≈ Audio input port for video Composite video to S-video adapter cable Video Audio Out ports Out port (left and right) VCR Stereo audio adapter cable Connection for input from a camcorder (composite connection) æ S-video input port ≈ Audio input port for video Video Out port Composite video to S-video adapter cable Stereo audio adapter cable Chapter Eight 134 Audio Out ports (left and right)
Connection for input from a VCR (S-video connection) æ S-video input port ≈ Audio input port for video S-video Out port S-video cable Audio Out ports (left and right) VCR Stereo audio adapter cable Connection for input from a camcorder (S-video connection) æ S-video input port ≈ Audio input port for video S-video Out port Audio Out ports (left and right) S-video cable Stereo audio adapter cable Video 135
Working with video on your computer After you connect a VCR, camcorder, or other video equipment to your computer, you can begin working with it. 1 Turn on the video equipment, following the instructions that came with the equipment. 2 Open the Apple (K) menu and choose Apple Video Player. 3 Use Apple Video Player to play video and adjust settings from the video equipment. For help while using Apple Video Player, open the Guide (h) menu and choose Apple Video Player Guide, or choose Show Balloons.
3 Connect the TV port on the left, marked by the TV service.
Tuning in a station Be sure you have attached the cable to your computer, following the steps in the previous section. To begin watching TV, follow these instructions: 1 Turn on the computer. 2 Open the Apple (K) menu and choose Apple Video Player. 3 Use Apple Video Player to customize your settings and begin watching TV. For help while using Apple Video Player, open the Guide (h) menu and choose Apple Video Player Guide, or choose Show Balloons.
Pa rt F o u r Expanding Your Computer’s Capabilities C h a p ter Ni n e Connecting Additional Equipment 142 C h a p ter T en Installing Expansion Cards and Memory 158
C hap t e r N in e Connecting Additional Equipment You can expand your computer system by connecting equipment to it. This chapter describes how to connect the following types of devices: m m m m external SCSI devices, such as a hard disk and a cartridge drive a printer additional ADB input devices, such as a mouse, trackball, or graphics tablet security equipment to protect your Macintosh The illustrations on the next few pages show where equipment should be connected to your Macintosh.
The following chapters contain information on connecting other equipment: Chapter 5: network connections Chapter 7: audio equipment Chapter 8: video equipment Chapter 10: internal drives and memory upgrades Turn off the computer before connecting a SCSI or ADB device. Each device you add needs to be compatible with your computer. For more information, consult an Apple-authorized dealer, the manufacturer of the equipment you add, or Appendix D, “Technical Information,” at the end of this manual.
Your computer’s components and front panel controls Built-in microphone (behind speaker grille) Flat panel display CD-ROM drive ¤ Brightness control button CD-ROM Stop/Eject button TV channel selection button - Volume control button — Mute button CD next track button CD Play/Pause button CD previous track button TV/Mac button Stereo speakers Remote control infrared sensor f Headphone jack Power on light Chapter Nine 144 Keyboard Trackpad Trackpad button
¤ Brightness control button Controls the screen’s backlighting to let you brighten or dim the screen. TV and FM channel selection button Lets you change channels when you’re watching TV on the computer. - Volume control button Controls the speaker volume. TV/Mac button Switches between displaying a video window (for watching TV programs or video recordings) or an application program’s window in front. — Mute button Turns the volume off temporarily.
Your computer’s ports and power button Chapter Nine 146 FM tuner port W Modem port TV tuner port [ Printer port g SCSI port V Apple Desktop Bus (ADB) port f Sound output port æ S-video input port ® Power button ≈ ≈ Sound input port Ç Security lock port Audio input port for video
FM radio port Connects your Macintosh to an FM radio antenna. TV tuner port Connects your Macintosh to a TV cable service or antenna. g SCSI port Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners. f Sound output port Connects your Macintosh to headphones, externally powered (amplified) speakers, or other audio output equipment. ≈ Sound input port Connects your Macintosh to audio input equipment.
Connecting external SCSI devices Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced “skuh-zee”). SCSI is a standard method for connecting disk and cartridge drives, CD-ROM drives, scanners, and other devices. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears above the port on the computer’s back panel. SCSI icon SCSI port You can connect SCSI devices to the SCSI port in a chain-like fashion.
Before you connect a SCSI device Before you connect a SCSI device to your Macintosh, be sure to complete the tasks explained in this section. This section contains general instructions for attaching SCSI devices to your computer. Be sure also to follow the specific instructions that came with your external hard disk drive or other SCSI device when connecting the device to your Macintosh.
Make sure you use the right type and length of cable To attach a SCSI device to your computer or to another device in the chain, always use SCSI cables that are double-shielded, such as Apple SCSI cables. Never use printer-type RS-232 cables (commonly used with DOS and Windows computers). Poor quality SCSI cables are often the cause of SCSI problems. Avoid mixing brands and types of SCSI cables.
Terminate the SCSI chain properly To ensure accurate transmission of information, a terminator must be present at each end of a SCSI chain. There is already a built-in terminator at the beginning of the chain. Therefore, you only need to make sure that the last device in the chain has a terminator. In almost all cases, only the first and last devices in the SCSI chain should be terminated (with the exceptions noted below). Make sure that no external SCSI device but the last one has a terminator.
Connecting a SCSI device After you read “Before You Connect a SCSI Device” earlier in this chapter, follow the instructions below. Use these general instructions in conjunction with the more specific instructions that came with your SCSI device. 1 Shut down your Macintosh. 2 Make sure the SCSI device is switched off. s Warning Do not connect or disconnect any device while the device or your Macintosh is turned on. Doing so could damage the device, your computer, or both.
Connecting a printer Normally, you attach the cable that came with your printer to the printer port, but you can attach it to your modem port if you already have a printer attached to your printer port. Follow the instructions that came with your printer as well as the instructions here when connecting the printer to your computer. The printer port is located in the area under the port cover plate.
2 Plug the printer’s cable into the computer’s printer port. Printer port, marked with the [ icon See the manual that came with your printer for more detailed information and instructions on setting up and using the printer. Although your computer comes with most Apple printer software (called printer drivers) already installed, you may need to install software from disks that came with your printer.
3 Put the port cover plate back in place.
Connecting an ADB input device Your computer has an Apple Desktop Bus (ADB) port, which connects the keyboard and trackpad to your computer. You can add other input devices, such as a mouse, numeric keypad, bar-code reader, graphics tablet, or joystick. You can plug an additional ADB device into the extra ADB port on the keyboard. You can also connect up to three ADB devices in a chain to a single ADB port. The exact number of devices possible in a chain depends on how much power the devices require.
Securing your computer To deter theft of your computer, keyboard, and other equipment attached to ports under the port cover plate, you can purchase a locking cable and attach it to your computer. The back of the computer has a built-in security lock port. Security lock port Follow the instructions supplied with the locking cable to secure it to your computer. When you install the locking cable, make sure the port cover plate is on.
C h a p t e r Te n Installing Expansion Cards and Memory This chapter provides information about expansion cards and memory, and explains how to install both.
s Although instructions for installing memory and expansion cards are provided in this manual, Apple Computer recommends that you have an Apple-certified technician install them. Consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for service. If you install these items yourself, you risk damaging your equipment, and this damage is not covered by the limited warranty on your computer.
About expansion cards You can install printed circuit boards (called cards) for video and graphics applications, networking and communications, additional processing power, or other purposes. The cards fit into connectors in expansion slots inside the computer. Your computer has two expansion slots. One is designed for a 7 inch long PCI expansion card. The other is designed for the Apple Ethernet CS II Card or other networking or modem card.
About memory You can add memory—dynamic random-access memory (DRAM)—to your computer in packages called Dual Inline Memory Modules, or DIMMs. The following illustration shows the locations of memory and expansion card slots in your computer.
DRAM configurations You can increase your computer’s DRAM up to 128 MB. The main logic board has two DIMM slots where you can install DIMMs that meet these specifications: m 8, 16, 32, or 64 MB (32 MB of DRAM is already installed in either a single 32 MB DIMM or two 16 MB DIMMs) m 64-bit wide, 168-pin m 60-nanosecond (ns) RAM access time or faster (If you install DIMMs with different speeds, they will all operate at the speed of the slowest DIMM installed.
Opening the computer Follow these instructions to open the back of your computer before you install an expansion card or memory. 1 If your computer is turned on, turn it off by choosing Shut Down from the Special menu. 2 Unplug the power cord (attached to the bass unit) from the wall outlet. Power cord 3 If the computer cover is locked shut, unlock it by removing the security cable or padlock from the cover latch. Do not remove the computer cover yet.
4 Carefully lay the computer on a flat, cushioned table surface with the back cover facing up. Make sure that the table is clear of all objects. Lay some padding material down to cushion the speaker fabric on the front of the computer. 5 Remove the back cover as shown in the next two illustrations. Push the two latches in as shown to unlock the back cover.
Lift up on the back cover to remove it. 6 Set the cover aside. If you are installing an expansion card, you won’t be putting the original back cover on again; you’ll use the expansion cover instead. Store the original back cover in a plastic bag to protect its metal shielding. (If you are going to install an expansion card, you can store the original back cover in the bag from the expansion cover.
What you do next depends on what you’re adding to your computer. m If you are installing a PCI expansion card, go to “Installing a PCI Expansion Card,” next. m If you are installing a communication card, go to “Installing a Communication Card,” later in this chapter. If you are installing two cards, install the PCI card first, then install the communication card. m If you are installing memory, go to “Installing Memory (DRAM)” later in this chapter.
2 Touch the metal fan frame inside the computer to discharge static electricity from your body. Always do this before you touch any parts, or install any components, inside the computer.
3 If your computer has a communication card, remove it and the expansion panel as shown in the illustration. Set the card and expansion panel aside until you are ready to reinstall them. You can leave the communication card adapter in place. If your computer does not have a communication card, skip this step.
4 Remove the PCI card from its static-proof bag. Hold the card by its edges to avoid touching any of the components on the card. Connectors Attach the PCI card adapter to the PCI card. l. 1 ,N o. 1 Il u str atio nW orl d Ne ws Place the adapter on top of a magazine on a firm surface.
6 Remove the screw at the top of the expansion panel and then lift out the metal port cover. Remove the screw. Expansion panel Metal port cover 7 If you will be installing a communication card after you install the PCI card, press to remove the plastic insert covering the port opening on the expansion panel. If you are not going to install a communication card, skip this step.
8 Attach the expansion panel to the PCI card by sliding the card fence into the same slot the metal port cover was in, then reinserting the screw you removed in step 6.
9 Insert the PCI card with its attachments into the computer’s PCI slot, pressing down firmly until all parts are fully inserted. m Don’t rock the card side-to-side; instead, press the card’s connectors straight into the slot. (Rocking the card can damage the PCI slot.) m Press firmly but don’t force the card. If you meet a lot of resistance, pull the card out and try again. m To see if the card is properly connected, pull it gently. If it resists and stays in place, it’s connected.
10 If your card includes a DAV connector and ribbon cable, plug the cable into the card and the computer’s DAV socket. (If two cables are supplied, use the longer cable.) Video editing cards and some ISDN cards have DAV connectors. Note: If your card does not include a DAV connector and cable, skip this step.
m If you are finished installing items in your computer, skip ahead to “Closing the Computer” later in this chapter. After you close the computer, see the manual that came with your PCI card for more instructions. Installing a communication card This section contains instructions for installing a communication card, such as an Apple Ethernet CS II card, in your computer’s communication card expansion slot. If you’re installing the Apple Ethernet CS II Thin Coax Card, a T-connector is connected to your card.
Before you start, be sure to follow the instructions in “Opening the Computer,” earlier in this chapter. Then follow these instructions: 2 Press to remove the plastic insert covering the port opening on the expansion panel. If you have a PCI card already installed in your computer, the expansion panel is attached to the PCI card inside the computer. Remove the PCI card and expansion panel, then press to remove the plastic insert shown in the illustration below.
3 Touch the metal fan frame inside the computer to discharge static electricity from your body. Always do this before you touch any parts, or install any components, inside the computer.
4 Attach the expansion panel to the computer. If you have a PCI card installed in your computer, you can skip this step because the expansion panel is already attached to the computer.
5 Plug the communication card adapter into the computer’s communication card expansion slot. Communication card adapter Communication slot 6 Remove the communication card from its static-proof bag. Hold the card by its edges to avoid touching any of the components on the card.
7 Align the end of the communication card with the expansion panel. Communication card Expansion panel If your communication card has a hook on it, be sure that the hook engages the expansion panel.
8 Rotate the communication card into place, pressing it firmly into the communication card adapter. Communication card adapter If you are installing memory, proceed to the next section. If you are finished installing items in your computer, skip ahead to “Closing the Computer,” later in this chapter.
Installing memory (DRAM) This section explains how to install additional memory (DRAM) in your computer. Before you start, be sure to follow the instructions in “Opening the Computer,” earlier in this chapter. Then follow these instructions: 1 Touch the metal fan frame inside the computer to discharge static electricity from your body. Always do this before you touch any parts, or install any components, inside the computer.
2 If you need to remove one or more existing DIMMs to make room for new ones, remove them now. Hold the DIMM along its side edges, and press down on the ejector as shown. The DIMM will be released from its slot. Pull the DIMM straight up and out of the slot. Important Do not touch the DIMM’s connectors. Handle the DIMM by the edges only. DRAM DIMM (Your DIMM’s shape and components may vary.
3 Place the DRAM DIMMs in the DRAM slots as pictured. The DIMM fits into the slot only one way. Align the notches in the DIMM with the small ribs inside the slot. With the ejector in the open position (as shown), push down on the DIMM until it snaps into place. The ejector closes automatically. Important Do not touch the DIMM’s connectors. Handle the DIMM by the edges only. DRAM DIMM (Your DIMM’s shape and components may vary.
Closing the computer There are two back covers for your computer: m the original back cover, which you should replace if you installed additional memory only (no expansion cards) m the expansion cover, which you should use if you installed any expansion cards Follow the instructions for attaching the appropriate back cover. Closing the computer using the original back cover 1 Align the original back cover with the top edge of the computer. Fit the top edge of the cover into the top edge of the computer.
2 Snap the original back cover into place. Press down firmly until the cover snaps into place. 3 Lift up the computer so that it sits upright. You are now finished with the installation. You may plug in the power cord you disconnected, turn on the computer, and start using the equipment you installed.
Closing the computer using the expansion cover 1 Align the expansion cover with the top edge of the computer. Fit the top edge of the expansion cover into the top edge of the computer.
2 Snap the expansion cover into place. Press down firmly until the expansion cover snaps into place. 3 Lift up the computer so that it sits upright. You are now finished with the installation. You may plug in the power cord you disconnected, turn on the computer, and start using the equipment you installed.
P a rt F iv e Troubleshooting C h a p ter El e v e n Start Here If Trouble Occurs 190 C h a p ter T wel v e Solutions to Common Problems 194 C h a p ter T h i r teen Techniques for Diagnosing and Solving Problems 244
C hap t e r E le v e n Start Here If Trouble Occurs Your computer came with a booklet that describes the service and support options that are available from Apple. It contains phone numbers you can call if you have trouble with your computer and also describes many other ways of obtaining support information from online services, the Internet, and automated fax services. Before you contact Apple for help with your computer, however, follow the advice in this chapter and Chapter 12.
m Check the screen for any clues. Is a menu selected? What programs and document icons are open? Note anything else that seems relevant. m If you were typing text and were not able to save it before the problem occurred, write down the parts of the text still visible on the screen so that some of your work will be easy to replace. m Ask other Macintosh users about the problem you’re having; they may have a solution for it.
5 If your computer still doesn’t restart, press the power button on the back of the computer to turn it off, wait at least 10 seconds, and turn it on again by pressing the Power key (π) on the keyboard. If you suspect that the problem is with other equipment, such as a printer or an external hard disk that’s attached to your computer, shut down the computer, turn off the other equipment for 10 seconds or longer, then turn it on again and restart your computer.
Getting information about different hardware and software To display information about hardware and software used by your computer, open the Select menu and choose one of the following commands: m System Overview: for general information about your computer, including what type of processor it’s using, how much memory is installed, and what version of Mac OS is installed. m Volume Information: for information about disks and disk partitions that your computer can access.
C hapte r Tw e lv e Solutions to Common Problems This chapter contains descriptions of specific problems you might experience with your computer and suggestions for solving the problems. If you haven’t already tried the general troubleshooting tips in Chapter 11, do that first. Then return to this chapter. Only call Apple if nothing in this manual helps. If you know the problem is with a program not published by Apple, call the program’s publisher.
Problems turning on or starting up your computer The computer is turned on but the screen is dark. One of the following is probably the cause: m You have a screen saver program that darkens the screen when the computer has not been used for a certain period of time. Press a key or move the pointer to turn off the screen saver. (Screen saver programs interfere with the computer’s power conservation feature, so you may want to remove the screen saver or keep it turned off.
m There may be a problem with the information stored in the area called parameter RAM (PRAM) or nonvolatile video RAM (NVRAM). Reset the NVRAM and the PRAM (also called “zapping the PRAM”). When you reset the PRAM and NVRAM, the settings on most of your computer’s control panels revert to their defaults (original, standard settings). You may want to check the settings in your control panels for memory, networking, and monitors, and any aspect of your work that seems affected after you reset PRAM and NVRAM.
When you start up the computer, you see a message about the system software. m The system software on the startup disk you’re using may be incomplete or damaged or may be the wrong version. Make sure you’re using the correct disk as a startup disk. m If you’re sure you’re using the correct startup disk, you may need to reinstall system software. See “Installing System Software” in Chapter 13.
A disk icon with an X appears in the middle of the screen and a floppy disk is ejected from the disk drive. This icon indicates that the floppy disk you tried to start up from is not a startup disk. (When you turn on your computer, it looks first in the floppy disk drive for a disk containing system software. If the disk in the drive does not contain system software, the computer ejects the disk and looks on its internal hard disk for system software.) Wait a few seconds.
The computer freezes (nothing moves on the screen) after the “happy Macintosh” icon appears but before the message “Welcome to Macintosh” appears. To determine the problem, shut down the computer and disconnect all attached equipment. Then try starting up the computer again. m If the problem occurs with no equipment attached to the computer, the hard disk may be damaged. Follow the instructions in “Testing Your Hard Disk” in Chapter 13.
The hard disk icon does not appear on the desktop. If you don’t see a hard disk icon on the desktop, try the following: m Use the Drive Setup program to make the disk available. Drive Setup is on the system software CD-ROM disc. For instructions on using Drive Setup, follow the instructions in “Testing for Damage on Your Hard Disk” in Chapter 13. m If the hard disk is internal, shut down your computer and wait at least 10 seconds, and then turn it on again.
Your computer won’t restart, and there may or may not be a CD-ROM disc in the CD-ROM drive. m Your computer may be trying to start up from a CD-ROM disc. Press the Stop/Eject button of your CD-ROM drive to open the door, and remove the CD-ROM disc. Close the door, then restart your computer. m If the computer freezes, you can try to “force” the application you’re using to quit by simultaneously pressing the keys Command (x), Option, and Esc on your keyboard.
Problems with application programs, documents, and memory You can’t start an application program; you see a message that not enough memory is available. All the memory in your Macintosh is in use by other application programs, system software, and system resources. m Quit other open applications to free up memory, then open the application you want to use. m Follow these steps to allocate more memory to the application: 1 Choose About This Macintosh from the Apple (K) menu.
m Use the Memory control panel to reduce the size of the disk cache, remove or reduce the size of your RAM disk, or turn on virtual memory. For more information, see Mac OS Guide, available in the Guide (h) menu. Note: If you have both virtual memory and a RAM disk turned on in the Memory control panel, don’t set both of them at or near their maximum values. Doing so can result in unpredictable or reduced performance by your computer. (RAM disk uses random-access memory, or RAM, as if it were a hard disk.
The computer freezes repeatedly, a dialog box with a bomb appears, or a dialog box indicates that a software application program has quit unexpectedly. The application program needs more memory, or there is a software problem. m Write down what you were doing when the message appeared, and write down the text of the message. This information may help a technical support representative diagnose your problem if you later need to contact Apple or the manufacturer of the application program.
m Use the application’s Info window to give it more memory. (Select the application’s icon and choose Get Info from the File menu.) For more information on increasing an application’s memory, see the topic on memory in Mac OS Guide, available in the Guide (h) menu. m If the problem occurs when you are trying to print, there may not be enough memory for printing. Quit other open applications to free up memory.
The computer exhibits odd behavior, such as many unexplained messages. m Check for multiple System Folders on your startup disk, using the Find File command in the Apple (K) menu. Throw away extra System Folders (ones without an icon on them). The System Folder that your computer is using has a small computer icon on it. m Check for viruses on all your disks, using a virus-detection program. Eliminate any viruses the program finds.
An application program won’t open. m The application program may already be open. Check the Application menu to see which applications are running. m There may not be enough memory available to open the application. Quit any applications you’re not using and try again. If that doesn’t work, try restarting the computer. m If the application is on a floppy disk, make sure the disk is unlocked. ( You unlock a disk by sliding the tab at the corner of the disk so that it covers the hole.
You experience problems using a document from a DOS or Windows computer. If you can’t open a DOS document using a Macintosh application, try the following: m Open the document from within the application by choosing Open in the application’s File menu. m Use the PC Exchange control panel to specify which Macintosh application will open the document. (To find PC Exchange, choose Control Panels in the Apple [K] menu.
You see a message that your application program can’t be opened because a file can’t be found. Macintosh applications designed specifically for the PowerPC microprocessor (also called “native” applications) use special files called “shared libraries.” Any necessary shared libraries should be installed automatically when you install these special Macintosh applications. Follow the directions that came with your application to reinstall it.
Problems with icons Some icons look different from usual. m There may be a problem with the information that the computer uses to keep track of files. To fix this problem, you need to rebuild the desktop. For instructions, see “Rebuilding Your Desktop” in Chapter 13. m You may be using a file-compression program to save space on your hard disk. Some compression programs change the appearance of icons. An icon is blinking in the menu bar. m An application needs attention.
The computer keeps asking you to reinsert a CD-ROM disc after you’ve ejected it. m An application program or document from the CD-ROM disc is still open and is “looking for” the disc. Reinsert the CD-ROM disc and close the documents or quit the application programs that are open on the disc. (Open the Application menu in the upper-right corner of your screen and make sure that the Finder is the only application listed.
Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop. m Your computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual. To return to the Macintosh desktop, choose Shut Down from the Special menu.
m If the door doesn’t open, do the following: Locate the small pinhole on the left side of the computer, insert the end of a large straightened paper clip firmly and horizontally into the pinhole, and push gently until the door is released. Do not force the door open; wait until the paper clip has released it to be sure you don’t break the door. If neither of these suggestions works, your CD-ROM drive may be damaged.
Your computer won’t restart, and there may or may not be a CD-ROM disc in the CD-ROM drive. m Your computer may be trying to start up from a CD-ROM disc. Press the Stop/Eject button of your CD-ROM drive to open the door, and remove the CD-ROM disc. Close the door, then restart your computer. Your CD-ROM disc is vibrating in the CD-ROM drive. m Some CD-ROM disc labels have artwork that is noticeably thicker on one side than the other and can cause the disc’s weight to be slightly off-center.
Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive. m Make sure that the Foreign File Access extension is installed and turned on in the Extensions Manager control panel. (To find the Extensions Manager, choose Control Panels in the Apple [K] menu.) Then restart your computer. m The disc may use a format that the Macintosh cannot recognize. Ask the disc’s manufacturer for a disc that a Macintosh can recognize.
Problems using ISO 9660 or High Sierra discs You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format. m Discs in the ISO 9660 and High Sierra disc formats have version numbers attached to filenames. Some application programs need these version numbers in order to work with files. To make the version numbers available to applications on your computer, follow these instructions. Drag the CD-ROM disc icon to the Trash.
While playing an audio track on a CD-ROM disc that combines audio tracks and data, you double-click the disc icon and the audio track stops playing. m Some CD-ROM discs include tracks in the music CD format (like the tracks on regular music CDs) and other data. On such discs, you can’t open data files and listen to audio tracks at the same time. You are unable to record sound from an audio CD. m You may need to reset the sound options in the Monitors & Sound control panel.
Problems with floppy disks and floppy disk drives You can’t eject a floppy disk. If you can’t eject a floppy disk in the usual way, by selecting the disk’s icon and choosing Put Away from the Special menu or by dragging the disk’s icon to the Trash, try the following in order: m Hold down the x and Shift keys and press the number 1 key on your keyboard. m Shut down the computer. If the disk isn’t ejected, hold down the button on your trackpad or other pointing device while you turn the computer on again.
If none of these solutions works, take the computer or disk drive to your Apple-authorized service provider to have the disk removed. You can’t save or copy files onto a floppy disk. m The disk may be locked. Unlock it by sliding the tab at the corner of the disk so that it covers the hole. m The disk may be full. Throw away items on the disk that you no longer need, or save the files on a different disk. m The disk may be damaged.
m When formatting floppy disks on a DOS computer for use in a Macintosh, you need to format standard double-sided disks as 720K disks and high-density disks as 1440K disks. Double-sided disks formatted in 1440K format and high-density disks formatted in 720K format may not work in a Macintosh. If you think a floppy disk formatted on a DOS computer might have a format that doesn’t work in a Macintosh, use a DOS computer to copy the contents of the disk onto a properly formatted disk.
The computer keeps asking you to reinsert a floppy disk after you’ve ejected it. m An application program or document from the floppy disk is still open and is “looking for” the disk. Reinsert the disk and close the documents or quit the application programs that are open on the disk. (Go the Application menu in the upper-right corner of your screen and make sure that the Finder is the only application listed. If not, select one of the other application programs and then choose Quit from the File menu.
Problems with the trackpad or keyboard The pointer (8) doesn’t move when you move your finger on the trackpad. One of the following situations is probably the cause. m The trackpad or keyboard is not connected properly. Turn off the computer by pressing the Power key (π) and then press the Return key to choose Shut Down. If that doesn’t work, press the power button on the back of the computer. With the computer off, check that the trackpad and keyboard cables are connected properly.
The pointer (8) sticks or jumps when you use the trackpad. m Make sure to use only one finger and that your finger is dry. Typing on the keyboard produces nothing on the screen. One of the following is probably the cause: m You haven’t selected any text or set the insertion point (i). Make sure the application you want to type in is the active application.
m There is a software problem. Restart your Macintosh. For instructions, see Chapter 11, “Start Here If Trouble Occurs.” Check the startup disk and application program you were using when the problem occurred. To check that the applications and the system extensions you’re using are compatible with the system software, restart while holding down the Shift key; this temporarily turns off all system extensions.
Problems with your computer’s speed and performance Your computer’s performance decreases. m If you notice a decrease in your computer’s speed and general performance after you install a control panel or system extension, it may be because the software is not compatible with either Macintosh computers built with the PowerPC microprocessor or with other system extensions.
Your computer isn’t performing as fast as you’d like. If, after trying the tips in the previous section, your computer still isn’t performing as fast as you’d like, try these suggestions. Each one will make only a small difference in your computer’s speed, but if you try them all, you’ll notice the improvement. m Open the Memory control panel in the Control Panels folder in the Apple (K) menu; then make these changes: m In the Disk Cache section, increase the Cache Size.
Your screen displays a right-angle bracket prompt (>) instead of the regular Macintosh desktop. Your computer has tried to launch a “debugging” application, but could not find one on your hard disk. Debugging applications are programs that software developers use to locate and fix problems in computer code. If you do not have a debugging application installed, your screen displays a right-angle bracket prompt (>). To return to the desktop, press G and then press Return.
Problems with error messages When trying to open or move a font file, you see an error message. m The font may be in use by an application. Try quitting any open applications. m The font file may be damaged. To remove damaged font files, follow these steps: 1 Drag the Fonts folder out of the System Folder. 2 Restart the computer. 3 Open the Fonts folder that you dragged out and drag undamaged fonts to the System Folder icon. Click OK in the dialog box. 4 Throw away the old Fonts folder.
m Check your printer settings in the Chooser (in the Apple [K] menu), making sure you have selected the correct printer. If you are using a printer that is shared by other computer users (a printer on a local network), make sure that AppleTalk (in the lower-right corner of the Chooser) is active. If you are using your own printer (a serial printer connected to your computer), make sure that AppleTalk is inactive. m Turn off the computer and printer and check the printer cable connections.
Problems with networks and file sharing If you are having problems using a network or file sharing, try the following before attempting further solutions: m Make sure the network is working by opening the Chooser and checking for the shared disks and printers you usually use. m Make sure that AppleTalk is turned on in the Chooser. m Open the AppleTalk and TCP/IP control panels and make sure the settings are correct. For more information, see Chapter 6, “Connecting Your Computer to a Network.
The computer, printer, or other device you want to connect to doesn’t appear in the Chooser. m Make sure the computer or other device you’re trying to connect to is turned on, functioning, and connected to the network. m The device you want to connect to may be in a different AppleTalk zone. Look for the device in other zones listed in the Chooser. m Make sure your network connection is set correctly. Open the Apple (K) menu and choose Control Panels, then open the AppleTalk control panel.
A message says that a disk can’t be ejected because it’s being shared. m When you have file sharing turned on, you can’t eject disks (other than floppy disks) that were connected to your computer when you started it up. You can eject the disk by turning off file sharing in the Sharing Setup control panel. After you’ve ejected the disk, you can turn file sharing back on. A message says that file sharing can’t be turned on. m Make sure AppleTalk is turned on in the Chooser.
A message says that an item can’t be shared. m Make sure you have at least 1 MB of space available on your hard disk. m Some removable storage devices can’t be shared. Check the manufacturer of the device or the place where you bought it for more information. m Some disk-formatting programs don’t work with file sharing. If you use such a program, check with the manufacturer of the program or the place where you bought it. The file sharing section doesn’t appear in the Sharing Setup control panel.
Problems using the microphone You can’t record sound using an external microphone or the microphone built into your computer. m If you’re using an external microphone to record, make sure your sound input source is set to External Microphone. Open the Apple (K) menu and choose Control Panels, then open the Monitors & Sound control panel. Click the Sound icon and choose External Microphone from the Sound Input pop-up menu.
m Be sure the volume on your computer is turned up. To adjust the volume, use the volume button on the front of the computer, the volume button on the remote control, or the controls in the Monitors & Sound control panel. m You may need to broaden the signal range or strength. Make sure the Apple FM Radio application is active. Open the Options menu, choose Signal Range or Signal Strength, and choose “DX” for Signal Range and “All Stations” or “All Except Weakest” for Signal Strength. The reception is poor.
Problems watching TV or video If the Apple Video Player application is not anywhere on your hard disk, you need to install it from your system software CD. See “Performing a Custom Installation” in Chapter 13. The remote control doesn’t work. m Make sure the remote control has a battery, or try changing the remote control’s battery. m Try moving closer to your computer.
The image is too small or it’s filled with odd colors. m The video input standard is set incorrectly. Make sure that Apple Video Player is active, then choose Preferences from the Setup menu and select a different setting. You see a message that the built-in digitizer cannot display video in the current monitor setting. m Reduce the number of colors or levels of gray your monitor displays, using the Monitors & Sound control panel or the Control Strip. The image is too white or too dark.
You don’t hear the TV, or you hear the radio instead of the TV. m Make sure you have quit the Apple FM Radio application. To do so, click the FM Radio window to make it active, then choose Quit from the File menu. ( You can watch TV and listen to the radio at the same time, but the radio sound takes precedence.) m Be sure the volume on your computer is turned up.
You can’t see the Names pop-up menu on the video window. m (U.S. only) You may have the wrong signal source selected. Each signal source (antenna, or standard or HRC cable) has its own channel list and potential list of channel names. Make sure that Apple Video Player is active, then choose Channel Setup from the Apple Video Player Setup menu and make a different choice from the Connection pop-up menu.
Problems using the modem If you are experiencing problems with your modem, try following the general troubleshooting procedures on this page. Also see the information that came with any communications applications you are using. Double-check your installation. 1 Unplug and reconnect the telephone cord to ensure a good connection. Check all other connections. 2 Open the Express Modem control panel and make sure that the modem is turned on.
4 If you hear a dial tone on your telephone but not through your modem, test your modem’s telephone cord by connecting it to the telephone jack and to the telephone. If there is no dial tone, the telephone cord is the source of the problem. If you followed steps 1 through 4 and you still don’t hear a dial tone, your modem may need to be repaired.
You can’t connect to a remote fax reception location. m Resend the fax. If telephone line quality is poor, you may need to send the fax several times. m You may have trouble sending or receiving a fax at the same time you are transferring files across an AppleTalk network using File Sharing. In this case, do not transfer files while sending or receiving your fax.
Chapte r Th irt e e n Techniques for Diagnosing and Solving Problems This chapter provides detailed instructions on several techniques you will use to diagnose and fix problems involving system software and hard disks. You will learn how to check your system extensions, start up from your system software CD-ROM disc, test and repair disks, and reinstall system software. Checking your system extensions System extensions are files that add features to your system software.
2 Release the Space bar when the Extensions Manager control panel opens. 3 Open the Selected Set pop-up menu and choose Mac OS 7.6 Base System. This turns off all extensions and control panels except those installed with Mac OS 7.6. 4 Close the Extensions Manager to continue startup. 5 When the computer is ready, try the same actions that caused the problem. If the problem no longer occurs, you probably have an extension or control panel that doesn’t work with Mac OS 7.6.
Step 2: Test individual extensions and control panels To test an individual extension or control panel for compatibility, follow the steps below. 1 Start up your computer while holding down the Space bar. Holding down the Space bar opens the Extensions Manager control panel during startup. 2 Release the Space bar when the Extensions Manager control panel opens. 3 Turn on the item you want to test by clicking its name to put an X beside it. 4 Close the Extensions Manager to continue startup.
Testing your hard disk If you see a message reporting that a disk is damaged or unreadable, you may need to repair the disk. Try these suggestions first If you can’t start up from a hard disk or you don’t see the hard disk icon on the desktop, try the following: m If the hard disk is internal, shut down your Macintosh, wait at least 10 seconds, and then turn it on again. m If the hard disk is external, make sure that it is turned on and that its cable is connected firmly; then restart the Macintosh.
Testing for damage on your hard disk You can test a hard disk for damage with the Drive Setup program, which is on the system software CD-ROM disc that came with your computer. 1 Start up your computer from the system software CD-ROM disc that came with your computer. See “Starting Up From the System Software CD-ROM Disc,” later in this chapter. 2 Locate the Drive Setup icon and double-click it to open the Drive Setup program.
5 When a message tells you that the testing is complete, click Quit. If the test reveals a problem, you may be able to correct it by using Disk First Aid or another disk repair program (see the instructions in the next section) or you may need to reinitialize the disk (see “Initializing a Hard Disk,” later in this chapter). Consult an Apple-authorized service provider for assistance if necessary.
3 Click the icon of the disk you want to test. Disk icons appear in a box at the top of the Disk First Aid window. 4 Click Repair to begin testing and repairing the disk. You can’t repair the startup disk or the disk that contains the Disk First Aid program, but you can test these disks by clicking Verify. If the program reveals a problem with either of these disks, start up the computer from another disk so that you can repair the damaged disk.
If Disk First Aid cannot correct the problem m Try repairing the disk again. Sometimes repeating the process corrects the problem. m Use another disk repair or recovery program. Some disk repair programs let you recover information from a damaged disk. m Consult an Apple-authorized service provider for help. m If you can’t repair the disk, you’ll need to reinitialize it, which erases all the information on it. Before you reinitialize, be sure you recover all the information you can and back it up.
Initializing a hard disk The hard disk inside your computer was initialized (formatted for use) at the factory, so you shouldn’t need to initialize it. You need to initialize a hard disk only if one of the following is true: m You purchase an uninitialized hard disk from another manufacturer. m Your hard disk is damaged and can’t be repaired with Disk First Aid. If a hard disk needs to be initialized, its icon does not appear on the desktop when you start up the computer using another disk.
3 In the list of drives, click the disk you want to initialize. 4 Click Initialize to initialize the hard disk. 5 Click Quit when you see a message reporting that initialization was successful. If a message reports that initialization failed, try again. If initialization fails a second time, take the disk to your Apple-authorized service provider for repair.
If you see a blinking question mark on your screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk. 1 Press the Stop/Eject button of your CD-ROM drive to open the CD-ROM door. 2 Place the CD-ROM disc in the drive with the disc label facing out. 3 Close the door. Your Macintosh recognizes the CD-ROM disc as a startup disk, and in a few seconds the Macintosh desktop appears.
Installing system software Your Macintosh came with all the necessary system software installed on its internal hard disk, so you don’t need to install system software on that disk unless you encounter software problems. When should you install system software? m You have a new hard disk or a newly initialized hard disk that does not yet contain system software. Follow the instructions in “Performing a Normal (‘Easy’) Installation of System Software” later in this section.
Performing a normal (“easy”) installation of system software Follow the steps in this section to do what is commonly called a normal (“easy”) installation of system software. If you’re installing system software on a hard disk for the first time, make sure that your hard disk has been initialized, a process that prepares the disk to store information. If you see the hard disk’s icon on the desktop when you start up the computer, the disk has been initialized.
3 Click the first button to read about the installation process, as well as compatibility and troubleshooting information. Click here. Read the onscreen document that appears. When you’re finished reading the document, choose Quit from the File menu to return to the Install Mac OS screen.
4 Click the second button in the main Install Mac OS screen to update your disk drivers. Hard disks with old drivers might cause problems after installing Mac OS 7.6. Your computer might not start up, or you might not see the hard disk icons on the desktop. To avoid these problems, it’s a good idea to update your drivers. Click here. After you click the second button, you first see a dialog box asking you to confirm that you can use the provided utilities. Click Continue.
6 Read the messages in this box for instructions and information about your disks. Click Update Driver. Repeat steps 5 and 6 to update the drivers on any additional hard disks you have. 7 When you’ve finished updating the drivers on all your hard disks, close the window to quit the Drive Setup program. 8 Click the third button to select the disk on which you want to install Mac OS 7.6. Click here.
9 In the dialog box that appears, choose the disk on which you’re going to install Mac OS 7.6. Then click Select. Choose the destination disk from this pop-up menu. 10 Click the fourth button to install Mac OS 7.6 and additional software. Click here.
11 In the dialog box that appears, select the software you want to install. Note: Your screen may look slightly different from the picture below. Click to put an X in the box for each software product you want to install. Recommended choices are preselected. For more information about custom installations, see the next section. You use the Options button to perform a clean installation. For information, see “Performing a Clean Installation of System Software,” later in this chapter.
Installing a customized system: The Install Mac OS program installs the software recommended for your model of computer. You can use the Customize option to be more specific about which software to install. For instructions, see “Performing a Custom Installation,” later in this chapter. 12 Click Start to install the software you selected. The Install Mac OS program checks your destination disk for any problems and repairs them, if necessary.
Performing a custom installation For most Macintosh users, the Easy Install procedure described earlier is appropriate because it automatically installs all the items you need. However, if you’d like to select a combination of system software files for your specific needs, you can customize your system software installation. You use custom installation to install or update one or more specific files, or to save space on your hard disk by installing only the files you want.
3 Click Customize. The following screen appears. Note: Your screen may look slightly different from the picture below. Click to put an X in the box for each software product you want to install. Recommended choices are preselected. To use the easy installation process, click this button. 4 You use the Options button to perform a clean installation. For information, see “Performing a Clean Installation of System Software,” later in this chapter. Select the software you want to install.
As you proceed in the custom installation process, you’ll be able to determine exactly which components will be installed for the software you select. The Install Mac OS program will automatically check your destination disk for any problems and repair it, if necessary. If you don’t want your disk to be checked, click the Options button. In the dialog box that appears, click the Check Destination Disk checkbox to remove the X. To skip checking your disk, click this box to remove the X. 5 Click Start.
6 When you see the Installer’s welcome screen, click Continue. The Easy Install dialog box appears. If you want all the recommended components for this product, click Install. If you choose the Easy Install option, you can skip ahead to step 10. If you want to be more specific about which components to install, follow steps 7 through 10, below. 7 Chapter Thirteen 266 Open the pop-up menu and choose Custom Install.
The Custom Install dialog box appears, listing all available components for the first software product. 8 Scroll through the list of components and click the checkbox next to each component you want to install. You can see and select individual items within each component by clicking the arrow to the left of the component, then clicking the item you want to install. To get additional information about each component listed, click the box with the letter i in it to the right of the component.
Performing a clean installation of system software This section describes how to perform what is commonly called a “clean” installation of system software. A clean installation allows you to discover which item in your System Folder is causing a problem. A clean installation creates a brand new System Folder and saves everything in your original System Folder in a different location.
To perform a clean installation, follow these steps: 1 Start up your computer from the CD-ROM disc that contains system software. Do this by inserting the CD-ROM disc into the CD-ROM drive and holding down the C key while you restart the computer. For detailed steps, see “Starting Up From the System Software CD-ROM Disc” earlier in this chapter. 2 Follow steps 1 through 9 (choose a disk for the installation) under “Performing a Normal (‘Easy’) Installation of System Software,” earlier in this chapter.
3 Click the fourth button on the main Install Mac OS screen. The following screen appears. 4 Click Options. 5 In the screen that appears, click the checkbox next to “Create additional System Folder,” then click OK. Click to put an X in this box, then click OK.
6 Click Start. A new System Folder is installed on your hard disk. (The old System Folder is renamed Previous System Folder.) Reinstall extensions, control panels, and other startup items not installed with Mac OS 7.6 from their original disks, if possible. If you don’t have the original disks, you can drag these items one at a time from the Previous System Folder to the new System Folder. Restart your computer after you reinstall each item, to make sure your software is compatible with Mac OS 7.6.
3 Turn on Mac OS Easy Open by clicking it in the list so that a checkmark appears beside it. You can find Mac OS Easy Open by scrolling down the list of extensions. Mac OS Easy Open appears under the heading “Control Panels.” Mac OS Easy Open control panel 4 Restart button Click the Extensions Manager’s Restart button while holding down the Command (x) and Option keys. Hold down the x and Option keys until you see the dialog box that asks if you’re sure you want to rebuild your desktop file.
5 Click OK. If a message appears asking if you are sure you want to rebuild the desktop, click OK. The computer rebuilds the desktop. This can take several minutes. Important Do not stop the desktop-rebuilding process. Doing so could damage your system files. 6 Open the Apple (K) menu and choose Control Panels. Then double-click the Extensions Manager control panel to open it. 7 From the Selected Set pop-up menu, choose “My Settings.” This turns your original set of extensions back on.
P a rt S ix Appendixes Appendix A Health, Safety, and Maintenance Tips 276 Appendix B Special Keys on Your Keyboard 292 Appendix C Using the Remote Control 300 Appendix D Technical Information 306
Ap p e n d ix A Health, Safety, and Maintenance Tips For your own safety and that of your equipment, follow all the instructions in this appendix. Keep these instructions available for reference by you and others. Health-related information about computer use Muscle soreness, eye fatigue, and other discomforts and injuries sometimes associated with using computers can occur from performing any number of activities.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (about 6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
m If you have a mouse in addition to the trackpad, or if you have removed the trackpad from the keyboard, position the mouse or trackpad at the same height as your keyboard. Allow adequate space to use the mouse comfortably. m Adjust the computer so the top of the screen is slightly below your eye level when you’re sitting at the keyboard. ( You may need to place something under it or raise your work surface.
Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue. m Use a light touch when typing and using the trackpad or a mouse and keep your hands and fingers relaxed. m Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.
What about electromagnetic emissions? There has been recent public discussion of the possible health effects of prolonged exposure to extremely low frequency (ELF) and very low frequency (VLF) electromagnetic fields. Such fields are associated with electromagnetic sources such as television sets, electrical wiring, and some household appliances—as well as computer monitors. Apple has reviewed scientific reports and sought the counsel of government regulatory agencies and respected health organizations.
Safety instructions For your own safety and that of your equipment, always take the following precautions.
Handling your computer equipment Follow these guidelines for handling your computer and its components: m When setting up your computer, place components on a sturdy, flat surface, and carefully follow all setup instructions. m When connecting or disconnecting a cable, always hold the cable by its connector (the plug, not the cord). m Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component.
Handling the keyboard Take care not to spill any liquid on the keyboard. If you do, turn off your computer immediately. m If you spill liquid that is thin and clear, unplug the keyboard, turn it upside down to let the liquid drain out, and let it dry for 24 hours at room temperature. If, after you take these steps, the keyboard doesn’t work, take it to an Apple-authorized service provider for repair.
Handling CD-ROM discs Keep these important safety instructions in mind as you use CD-ROM discs: m Hold a disc by the edges or by one edge and the center hole. Do not touch the disc surface. m To clean discs, wipe the shiny surface with a soft damp cloth, working in straight lines from center to edge. Do not use any form of cleaning agent. m To avoid damage to your discs, keep these points in mind: Do not expose discs to direct sunlight. Do not write on discs. Do not spill liquids on discs.
Other important safety instructions to keep in mind as you use your CD-ROM drive. m Position your computer so that when the door opens, it doesn’t bump into anything. m Do not leave the door open. If dust gets on the lens of the CD-ROM drive, the drive may have problems reading your compact discs. m Do not force the door open by hand. m Do not wipe the lens with a paper towel or other abrasive surface. If you need to clean the lens, see an Apple-authorized service provider for a lens cleaner.
If you can’t eject a floppy disk If you can’t eject a floppy disk in the usual way, try the following in order: m Hold down the x and Shift keys and press the number 1 key at the upper left of your keyboard to eject a disk in the internal disk drive. m Turn off the computer. If the disk isn’t ejected, hold down the button on your trackpad or other pointing device while you turn the computer on again.
Ejecting a CD-ROM disc To eject a CD-ROM disc, select the disc icon and choose Put Away from the File menu. You can also drag the disc’s icon to the Trash. (Note: You won’t lose information on the CD-ROM disc by dragging its icon to the Trash. Don’t select the disc icon and then choose Eject Disk from the Special menu.
m If the door doesn’t open, do the following: Locate the small pinhole on the left side of the computer, insert the end of a large straightened paper clip firmly and horizontally into the pinhole, and push gently until the door is released. Do not force the door open; wait until the paper clip has released it to be sure you don’t break the door. If neither of these suggestions works, your CD-ROM drive may be damaged.
Power supply The power supply in your computer is a high-voltage component and should not be opened for any reason, even when the computer is off. If the power supply needs service, contact your Appleauthorized dealer or service provider. Cleaning your equipment Follow these general rules when cleaning the outside of your computer and its components: m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings.
Cleaning and caring for the leather palmrests To keep the leather palmrests in top condition, do the following several times a year: m Moisten a soft cloth in a mild soap solution and carefully apply this damp (not wet) cloth to the leather with light, circular movements until the leather is clean. Repeat using clean water. Let the leather dry completely. Do not use external sources of heat such as a hair dryer.
Ap p e n d ix B Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don’t have. Many of these keys allow you to give commands to the computer without using the trackpad. For example, in many application programs, pressing the x (Command) key at the same time as the Q key lets you quit the program. Your keyboard looks like one of the illustrations on the next page.
Escape key Tab key esc F1 F2 F3 F4 ~ ! 1 @ # 3 $ 4 ' 2 Q tab Caps Lock indicator Caps Lock key Shift key Control key caps lock W A F U } ] " ' ? .
Special keys on your keyboard Arrow keys Use to move the insertion point, as an alternative to using the pointer. In some programs, the arrow keys have other functions. Caps Lock key caps lock Use to capitalize a series of letters (numbers and symbols aren’t affected). x (Command) key Use in combination with other keys as an alternative to choosing a menu command. Control key ctrl Use in combination with other keys to produce special characters or modify actions.
Special keys on your keyboard Function keys F1 Some programs allow you to use the 12 function keys to give commands. You can assign commands or action sequences to function keys with special utility programs. Option key option Use in combination with other keys to produce special characters or modify actions. Power key π Press to turn on the computer. Also press to shut down the computer on certain models. Return key return Press to move the insertion point to the beginning of the next line.
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
To have Key Caps show more options for special characters, press each of these keys or key combinations: Option, Shift, Shift-Option, Shift-x, and Option-x. Characters available in the Chicago font when the Option key is pressed The highlighted key represents the key held down on the keyboard—in this case, the Option key. If you press the Option key, Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks.
The most common diacritical marks and how to create them are summarized next.
Special key combinations If difficulties with your trackpad or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations. To do this … … press this key combination Force a program to quit x-Option-Esc Force the computer to restart x-Control–Power key Here are other key combinations you may find useful to use while starting up your computer.
Ap p e n d ix C Using the Remote Control Before using the remote control, install the batteries that are included in your package.
Controlling TV or video Turns muting on and off Turns the computer on and off Adjusts volume Changes TV channels Switches video window between current and largest size Switches between the video window and computer programs Using the Remote Control 301
Controlling the FM radio Turns muting on and off Turns the computer on and off Adjusts volume Cycles among the six main preset stations While you hear the radio (whether or not the Apple FM Radio window is open), the remote controls for FM radio work. (You can’t use the remote control to switch to the Apple FM Radio from another application program.) When you press the TV/Mac button while the radio is playing, Apple Video Player starts, but you won’t hear the TV or video until you quit Apple FM Radio.
Controlling the CD-ROM drive Turns muting on and off Turns the computer on and off Adjusts volume Stops/ejects CD Goes to previous track on audio CD Plays/pauses CD Goes to next track on audio CD You use the remote control to control audio CDs in conjunction with the AppleCD Audio Player, available in the Apple (K) menu.
Setting preferences for the remote control You can temporarily turn off the remote control or specify whether a confirmation box appears when the computer is turned off from the remote control’s Power button. These two preferences are set using the Apple Video Player application program. To adjust these preferences, follow these steps: 1 Open the Apple (K) menu and choose Apple Video Player. 2 Open the Setup menu in Apple Video Player, and choose Preferences.
Ap p e n d ix D Technical Information Main unit Processor A PowerPC™ 603e processor with the following features: m Processor speed: 250 megahertz (MHz) m Built-in floating point unit (FPU) m 50 MHz system bus m 32 kilobytes (K) internal cache (16K data, 16K instructions) Memory The following come with your computer: m 32 megabytes (MB) of dynamic random-access memory (DRAM) installed in either a single 32 MB Dual Inline Memory Module (DIMM) or two 16 MB DIMMs Each DIMM slot can accommodate a DIMM of up
m 2 MB of built-in video memory using synchronous graphic RAM (SGRAM) m 4 MB of read-only memory (ROM) m 50 MHz High Performance Module (256K level 2 cache) Internal storage devices The following storage devices were installed in your computer at the factory: m Apple SuperDrive 1.
Playback formats supported m Audio CD m CD-ROM (Modes 1 and 2) m CD-ROM XA (Mode 2, Forms 1 and 2) m CD-I (Mode 2, Forms 1 and 2) m CD-I (Ready) m CD-I (Bridge) m Photo CD (Single session and multisession) m Video CD m CD-WO (write once) playback Laser m Type: Semiconductor GaAlAs laser m Wavelength: 790 ± 25 nanometers m Output power: 0.2 to 0.
Video System Flat panel display m m m m 12.
Graphics modes supported Your computer can display the graphics modes listed in the following table. Color bit depth* Vertical scan rate (Hz) Video input supported? 2D acceleration supported? 3D acceleration supported? 640 x 480 8 16 60 60 Yes Yes Yes Yes No Yes 800 x 600 8 16 60 60 Yes Yes Yes Yes No † Resolution * A color depth of 16 bits can display 32,768 colors; a color depth of 8 bits can display 256 colors. † Depends on the application window size.
Sound m m m m m m 16-bit stereo input and output supporting sample rates of 11.025, 22.05, and 44.
Sound input port input impedance m > 3.5 kilohms (kΩ) nominal, each channel Input level to video audio input port Note: The information in this section applies to the video audio input port next to the S-video port in the area covered by the port cover plate. The video audio input port (marked with the ≈ icon, next to the S-video port marked with the æ icon) has one external sound input mode.
Clock/calendar m CMOS custom circuitry with long-life battery s If the clock begins to keep time inaccurately, have an Apple-authorized dealer or service provider replace the battery. The service provider will dispose of the battery according to the local environmental guidelines. Do not attempt to replace the clock battery yourself.
m One external standard SCSI port for storage devices, scanners, printers, and other SCSI devices; supports up to six external devices m One 3.5-mm sound output port for line-level devices, such as powered loudspeakers, on the back of the computer m One 3.5-mm headphone jack on the front of the computer m One 3.5-mm sound input port for stereo sound input m One 3.
Size and weight Weight Height Width Depth 43.8 cm 17.25 in. 41.9 cm 16.5 in. 25.4 cm 10.0 in. 27 cm 10.63 in. 21.1 cm 8.31 in. 29.8 cm 11.75 in. 2.5 cm 1 in. 29.2 cm 11.5 in. 20.7 cm 8.13 in. Main unit 6.8 kg 14.9 lbs. Bass unit 4.8 kg 10.5 lbs. Keyboard .84 kg 1.86 lbs. Power AC line input m Line voltage: 90–130 volts ( V ) or 180–264 V alternating current (AC), RMS single phase.
DC power Maximum continuous output: 70 watts (W ) Current type (V) Maximum current (A)* +5 8.5† +5 (trickle) 0.1 +3.3 5† +12 2.3 –12 0.25 * Total power output cannot exceed 98 W. † Not more than 10.7 A total combined current on +5 V and +3.3 V outputs. Sleep mode The AC power usage for a computer without PCI cards installed is less than 30 W in sleep mode. CD-ROM drive The following table shows typical power consumption for the internal CD-ROM drive.
Power requirements for devices you can connect Apple Desktop Bus (ADB) m Trackpad draws up to 10 mA m Keyboard draws 25–80 mA (varies with keyboard model used) m Maximum current available for all ADB devices and all serial devices: 500 mA Note: The ADB port can support up to three daisy-chained ADB devices. Audio and telecommunications devices The following table shows power allowances for external devices connected to input ports.
Expansion cards Your computer can accommodate only 6.88-inch PCI expansion cards. If you add an expansion card to your computer, make sure the component’s power requirements don’t exceed the maximum power allowances allocated to it by the computer. Power allowances are presented in the following table. Device Voltage Current Power PCI expansion cards (15 watts)* +3.3 V +5 V –12 V 2A 3A 500 mA 6.6 W 15 W 6W Communication expansion card† +5 V +12 V 500 mA 100 mA 2.5 W 1.
Group 3 Fax Communication Standards m 2400, 4800 bps: ITU V.27 ter m 7200, 9600 bps: ITU V.29 m 12000, 14400 bps: ITU V.17 Error control m ITU V.42 m MNP Classes 2–4 m Fax Error Correction Mode (ECM): ITU T.30 Data compression m ITU V.
Index Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
Apple Ethernet AUI Adapter 95, 96 Apple Ethernet CS II AAUI card 90–91 Apple Ethernet CS II Thin Coax card identifying 90–91 unlocking T-connector from 174 Apple Ethernet CS II Twisted Pair card identifying 90–91 status light for 230 Apple Extras folder 51 Apple Fax 64–67 adjusting settings for 65 enabling incoming calls to 242 entering personal information 62 monitoring progress of faxes 75 Outgoing and Incoming views for 66 preparing to receive faxes 66–67 problems with faxes 242 selecting modem for 65 st
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button. Index 322 arranging your office 278–279 Arrow keys 293, 294 arrow pointer 32 At Ease 200, 212 attaching expansion panel 177 audio connecting equipment for 117–120 connectors for 118 power requirements for 317 audio CDs.
cable TV service connecting to 136–137 HRC cable frequencies 238 cache configurations 162 cache slot 161 Call Saver mode 75 camcorders 134 canceling tasks 203 Caps Lock key 293, 294 card fence for PCI card 171 carpal tunnel syndrome 277, 280 CD next track button 112, 144, 145 CD Play/Pause button 112, 144, 145 CD previous track button 112, 144, 145 CD-ROM discs.
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button. Index 324 composite video to S-video adapter cable 3, 127, 128 connecting to computer 131 connecting with VCR or camcorder 134, 135 computer and components 2–3.
D dampness. See moisture DAV connectors 161, 173 DAV socket 173 DC power 316 debugging applications 227 Delete key 293, 294 desktop hard disk icon not on 200, 221, 247 rebuilding 201, 210, 271–273 restarting from CD-ROM 254 returning to 200, 212, 214 Device Information command (Apple System Profiler) 193 DHCP (Dynamic Host Configuration Protocol) servers 101 diacritical marks 297, 298 diagnosing problems.
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
F fan frame 167, 176, 181 fast-paged mode DIMMs 162 fatigue avoiding 280 eye 280 Fax Answering button 66 faxes. See Apple Fax file-compression programs 210 files locked 208 problems deleting 208 reading PDF 37 saving changes to CD-ROM 215 shared libraries 209 unable to save on floppy disk 219 file sharing.
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
Index button (Guide window) 35, 37 initializing floppy disks 219 hard disks 251, 252–253, 256 inserting floppy disks 41 insertion point (i) 223 installation and warranty coverage 159 Installer 52 installing applications 40 inserting CD-ROM discs 42–45 over a network 46 communication cards 174–180 DRAM memory 181–183 expansion cards 160 modem software 241 PCI expansion cards 166–173 system software “clean” installation 255, 268–271 custom installation 255, 263–267 normal installation 255, 256–262 unsuccessfu
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
Minimum Size box 202 modem port 146, 147 modems and modem connections 56–77 about 59 analog 57 Apple Address Book 61–63 Apple Fax 64–67 Apple Phone 67–72 checking status of 77 connecting to online or Internet services 60 to phone jacks 18–21 Express Modem software 74–77 auto-answer modem options and 74–75 blind dialing feature 76 Call Saver mode 75 checking modem status 77 incoming call management 76 monitoring faxes in progress 75 selecting Ring Sound options 75 system memory requirements for 73 GeoPort Te
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button. nonvolatile video RAM (NVRAM) 196 normal installation of system software 255, 256–262 NuBus cards 160 number codes in error messages 204 numeric keypad 156 NVRAM (nonvolatile video RAM) 196 O office arrangements 278–279 online help.
for LocalTalk and Ethernet networks 84 locations and functions of 145–147 modem 19, 146, 147 port cover plate and 16, 87 printer 146, 147 RJ-45 (10Base-T) Ethernet 92 RS-232/RS-422 serial 313 SCSI 146, 147 security lock 146, 157 sound input 117, 146, 147 sound output 117, 146, 147 specifying 98–99 S-video input 127, 131, 146, 147 telephone 21 TV tuner 137, 146, 147 uncovering 175 Power (π) key 26, 293, 295 restarting the computer with 191–192 turning off the computer with 38 turning on computer with 30 waki
R Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button. Index 334 radio.
Scan feature (Apple FM Radio application) 235 screen.
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
stereo miniplug cabling for Audio Out port with 129 illustration of 118 stereo speakers 144 Sticky Keys 223 stop/eject button (remote control) 303 storage temperature 314 subnet mask number obtaining 101 specifying 103 S-video about 127 connections for camcorder and VCR 135 connector cables for 127, 128, 131 technical information for 310 video format for 126–127 S-video input connector 317 S-video input port connecting to 127 icon for 131 location and purpose of 146, 147 technical information about 314 S-vi
Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button.
where to begin 190–193 checking onscreen help 192 gathering information 190–191 restarting the computer 191–192 using Apple System Profiler 192–193 tuning in FM stations 116 TV stations 138 turning off AppleTalk 226 autoplay for CD-ROM drive 113 the computer 27, 38 extensions 40, 199, 205 file sharing 212 Menu Blinking 226 modem 73, 242 Modern Memory Manager 209 screen savers 195 Sticky Keys, Slow Keys, and Mouse Keys 223 virtual memory 225 virus protection 40 turning on the computer problems 28, 195–201 fr
V Can’t Find It? See also Mac OS Guide’s onscreen index. Open the Guide (h) menu and choose Mac OS Guide, then click the Index button. Index 340 VCR connecting to computer 134 troubleshooting video input from 237 very low frequency ( VLF) fields 281 vibrating CD-ROM discs 214 video 126–138.
