User guide

occur—they felt they lost 2-3 classes just trying to get students registered. So, we wanted to make sure i>clicker could
collect and record votes regardless of whether the students were registered or not. Another aggravation consistently
voiced by the reviewer board was the daily log-in procedure in which remotes must be “acknowledged” by the receiver
before the remote can vote in the session. So, like the forced registration, we wanted to eliminate the daily log-in. Why
do we explain all of this? Because these are the reasons we chose a protocol that requires students to change the
remote frequency. We feel that the benefits far outweigh the drawbacks because today’s students are generally very
tech savvy, and even those who are not can easily find the directions to change their frequency on the back of their
remotes.
Why would students need to bother with changing frequencies at all?
Changing the operating frequency prevents interference with nearby classrooms. By “interference” we mean student
votes crossing over from classroom to classroom. All radio frequency response systems must offer varying frequencies
in order to keep votes contained in the intended classroom. But you only need change the frequency if another i>clicker
user is in a nearby room.
Can I use my receiver and instructor remote for more than one course?
The i>clicker hardware can be used for as many courses as you like. To use the system with multiple courses, copy or
download a separate copy of the i>clicker software (MyCourse PC or MyCourse Mac folders) for each course you are
teaching. For example, if you are teaching Psychology 101 and Psychology 210, download two copies of the software
folder. Name one folder Psych 101 and the other Psych 210. You can either copy the software from the flash drive
you received in your adopter’s kit or you can elect to download the software from ou
r site at www.iclicker.com in the
Downloads
area.
Is there a chance of the receiver “losing” votes where students and I think they are recorded but they
actually are lost?
The i>clicker base protocol is unique and allows for a superior system in terms of reliability and accuracy of
vote collection. There is a 0% chance of dropped or lost votes with i>clicker, as compared to the typical 5-6%
with competing systems. This translates into a system that students trust and results in fewer headaches for
you.
What do the numbers on the LCD panel on my receiver mean?
The i>clicker base/receiver features a unique LCD screen that enables you to view polling results as polling occurs
without having to project results to the students. This is a useful tool to monitor student voting progress and
choices without displaying the graph to the whole class. Information is updated every second, and includes the
timer on the upper left, the total vote count on the upper right, and the distribution of votes by percentage across
the 5 choices across the bottom.
What if I need to replace a receiver?
Though we have a very low defective rate for our receivers (less than .0125%), we are always happy to help
troubleshoot and/or replace a receiver you suspect may be defective. Contact our technical support team at
[e-mail]
or toll-free at 866.209.5698 with warranty questions or issues with your receiver.
REMOTE DETAILS and VOTE RECEIPT
How will students know when their votes have been received?
When a student has voted successfully (that is, a vote has been received and confirmed), the “Vote Status” light on the
student’s remote will turn solid green. If the student’s vote was not received, the vote status light will flash red
indicating that the student will need to vote again. The most common reasons a student would see a red flashing light
are:
1. Polling is not active. If the student tries to vote either before you start polling or after polling is closed, the
vote status light will flash red.
2. The remote and receiver are not on the same frequency. If you change your frequency from the default,
students will need to change the frequency on their remotes to match that of the receiver. If a student forgets
to change the frequency, s/he will see a red flashing vote status light when trying to vote.