User guide

Can students change their responses?
Students can change responses as long as the polling remains active/open. During an active polling period, i>clicker
records each student’s last response. Once polling for a particular question has stopped, any response changes will not
be received (and the vote status light will flash red).
How do my students know when a vote was sent and received?
On the top of the i>clicker remote is a “Vote Status” light. The “Vote Status” light will flash green once, indicating the
vote has been sent and confirmed. A red flashing light indicates that the vote was not received. Note that the green light
only flashes once, while the red light flashes three times. The difference in LED displays was designed considering the
needs of color blind students.
What is the difference between the blue and white remotes? Can I replace the blue remote if it has been lost?
There are no technical differences between the blue and white remotes--the color difference simply allows you to
keep track of your own remotes. The white remotes are those sold to students--we do not sell the blue remotes to
students. Each instructor kit includes two blue remotes (one for the instructor’s remote function and one as a
possible loaner to students).
A white remote can be substituted for the blue remote without loss of functionality. However, if you require a
replacement for your instructor’s remote, please contact our sales department toll-free at 1.866.209.5698 from 9-5 EST
Monday-Friday or email us at
[e-mail].
What is the “instructor’s remote” and what does it do?
The blue instructor remote looks and functions exactly like the white student remote until you (the instructor)
designate it as your instructor remote via the i>clicker software (in Settings/Preference). Once enabled, your 5 clicker
choices (A, B, C, D, E) become control commands, thus allowing you to control polling and your presentation from
anywhere in the room. It also enables you to use the remote as wireless mouse in advancing/retreating your
presentation slides. Instructor remotes come with stickers that you can affix to your remote as a reminder to the
control commands.
How do I enable the “instructor’s remote”?
To designate any i>clicker remote as an “instructor’s remote,” you must enter the remote ID in field #5 (Designated
Instructor’s Remote) of General Settings and Preferences. The remote ID is the unique 8-character serial number on the
back of every i>clicker remote. If you plan to use the same instructor’s remote regularly, select “Set for Course” in the
Settings/Preferences. If you plan to use the remote for just one session, then choose “Set for Session.”
What is the battery life for the remotes? How long do students have when the “low battery” light appears?
New batteries supply approximately 200 hours of use. The “Low Battery” light will flash red when the user has 10 hours
or less of battery power remaining. Each remote uses 3 AAA batteries, which are inexpensive to replace. New i>clicker
remotes include 3 AAA Energizer batteries.
Is there an auto shut-off feature?
Yes, actually i>clicker offers two battery-saving features. As long as a remote is actively communicating with a receiver
(i.e. a student uses it to vote), that remote will remain on for 90 minutes after the last vote. If a remote is accidentally
turned on or buttons compressed but that remote is not communicating with a receiver (i.e. in a backpack or purse),
the remote will automatically turn off after 5 minutes.
How do you replace batteries?
The battery compartment is on the back of the i>clicker remote and can be opened using a paperclip or pen cap.
Open the compartment, remove and replace the thee AAA batteries. No screwdriver or special device is required.
What if a clicker breaks or is defective?
i>clicker offers a standard one-year limited warranty on each new i>clicker remote. If a clicker is defective, the process of
returning it will depend upon how the student obtained/purchased it. If purchased through the campus bookstore,
students may return it to the bookstore with proof of purchase. If purchased as a department or in a class set, the user
will need to
contact us at [e-mail]
to request a replacement and return the defective unit to us for analysis.
Are your clickers tested for durability? What is your defective rate?
The i>clicker remote has been through rigorous durability and drop testing and repeatedly survived falls from 6 feet
(1.83 meters). The chances of your students getting a defective i>clicker remote are very small as our hardware is
extremely reliable. We have less than a .0007% defective remote rate.