User guide

GO!NotifyLink iOS Device Solution Settings
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14
Email and PIM Settings
This chart summarizes the settings that control how the email and PIM (calendar events, contacts, and tasks)
are synchronized to the device. Some settings are configurable on the device. Others are configurable
through the GO!NotifyLink Client Web. Instructions for accessing the Client Web
Below is a list of the settings and where they can be configured.
Configuration Settings
Description
Configurable via:
Set Default Account:
For Mail, Calendar,
Contact Group and
Reminders (Tasks)
If you have multiple Mail/PIM accounts
on your device, you will need to set a
default account. Make the Exchange
account associated with your
GO!NotifyLink user account the default for
the Mail account, the Calendar, the
Contact Group and Reminders (Tasks).
Mail and calendar/contact items that
originate from alternate applications on the
device will then synchronize to the server.
(Example: Using the Contacts application
to attach a contact to an email.) If defaults
are set to other accounts, such data will
not synchronize to the server associated
with your Exchange account.
Device
Settings > Mail, Contacts,
Calendars >
(Mail) > Default Account
(Contacts) > Default Account
(Calendars) > Default Calendar
(Reminders) > Default List
Filters
Filters messages sent from the server
GO!NotifyLink Client Web:
Mailbox > Filters
Folder Mirroring
On the web Folder Mirroring is
automatically enabled.
Select email folders to be synchronized to
the device. Users may choose Sent,
Trash, Drafts, or custom folders.
GO!NotifyLink Client Web:
To select folders: Mailbox > Folders
Mail Folders to Push
Other folders (excluding Trash) can be
selected to automatically synchronize like
the Inbox. Older operating systems do not
have this option and require that you open
any folder other than Inbox in order to
initiate synchronization.
Device
Settings > Mail, Contacts,
Calendars > (account) > Mail
Folders to Push
Notification ON/OFF
Enables/Disables GO!NotifyLink message
notification. Restarts/Suspends retrieval of
Email from the server.
GO!NotifyLink Client Web:
General > Control Options
Mail Days to Sync
Number of days a message is available on
the device. Use as a cleanup setting to
manage message quantity. Cleanup will
take effect within 24 hours of the
scheduled delete. Choose 1 or 3 days, 1
or 2 weeks, or 1 month. “No limit” is not
supported, but if chosen, will default to 180
days.
Device
Settings > Mail, Contacts,
Calendars > (account) > Mail Days
to Sync
Show number of
messages
The number of items sent to the device in
each Sync request. If more than the
selected number of items exist, multiple
Sync requests are used until all items are
retrieved. Choose from 25, 50, 75, 100,
200 recent messages.
Device
Settings > Mail, Contacts,
Calendars > Show