User guide

GO!NotifyLink iOS Device Solution Settings

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Security Settings

Please note that iOS 4 supports multiple Exchange ActiveSync accounts on a single device. This introduces

the possibility of a device dealing with conflicting sets of IT/Security policies issued from multiple Exchange

ActiveSync servers. In these cases, the device will always enforce the highest security requirements of all

conflicting policies.

SSL Encryption

SSL is an encryption protocol for data-in-motion between the device and

GO!NotifyLink server. An SSL certificate must be installed on the web server

in order for you to use SSL. Check with your IT administrator to determine if

this feature is available to you. (SSL is available to GO!NotifyLink On

Demand users, as all On Demand servers are equipped with SSL

certificates.)

If the server is NOT using SSL (check with your IT administrator to verify),

turn the Use SSL setting off. This will allow the device to make connections

to the GO!NotifyLink server over http instead of https.

 Tap Settings from the device’s Home screen.

 Tap Mail, Contacts, Calendars

 Tap your account and then tap Account Info

 Tap the Use SSL ON/OFF box to display OFF

Required Password and Inactivity Timeout

If your organization’s mobile security policy requires that your device be password protected, you will be

prompted to define your lock password on the device.

Note: If your organization does not enforce the password policy, but you wish to password protect

your device, you can:

 Request that your IT Administrator turn on the enforcement for your account through the

GO!NotifyLink Administrative Web. Then follow the instructions below.

 Use the device’s native Passcode Lock option (Settings > General > Passcode Lock) to set a

4 digit numeric passcode.

1. The “New Passcode Required” message will appear. Tap Continue.

Note: If you tap Close here, the prompt will pop up each time the device wakes.