User guide
GO!NotifyLink iOS Device Solution Settings
19
Turning the Passcode Off
If the passcode requirement is lifted* and you wish to operate without a
passcode, you will have to disable the passcode on your device after the
requirement is lifted.
Note: Once the requirement has been disabled on the server, you may need
to turn the device off, then on again before adjusting this setting. See
Knowledge Base article for more information.
1. Tap Settings > General > Passcode Lock
2. Tap Turn Passcode Off.
3. Enter your current passcode.
* From the GO!NotifyLink Administrative Web: Lock Rules, disable the
Inactivity Timeout.
Wipe on Failed Unlock Attempts
This security feature can be enforced from the GO!NotifyLink Administrative Web. The purpose of Wipe on
Failed Unlock Attempts is to limit the chances an unauthorized user has to guess a password.
A failed unlock attempt wipe will remove account information and all data (messages, contacts, calendar
events, tasks, media, etc.) from the device. The device returns to its original, factory settings.
iPhone 3GS and 4G devices will complete the wipe rapidly, however, this can take up to 2 hours or more on
older models. You will be unable to use the device while data is being overwritten.
If this feature is not enforced from the server, the user can enable it locally. Select Settings > General >
Passcode Lock and turn Erase Data ON. The default is 10 failed attempts.
Remote Wipe
In the event that your device is lost or stolen, contact your IT Administrator as soon as possible. The
administrator has the ability to enforce a Remote Wipe security function on the device from the GO!NotifyLink
Administration Web.
A Remote Wipe will remove account information and all data (messages, contacts, calendar events, tasks,
media, etc.) from the device. The device returns to its original, factory settings.
iPhone 3GS and 4G devices will complete the wipe rapidly, however, this can take up to 2 hours or more on
older models. You will be unable to use the device while data is being overwritten.
Note: If your device is retrieved, your GO!NotifyLink account must be deleted from the GO!NotifyLink
server and added again before you can restore the device through iTunes and re-registered your
account.