Specifications

Troubleshooting Symptom Charts/Miscellaneous (Continued) - 18
Miscellaneous (Continued)
“Sad Macintosh” icon 1 Replace bad disk with known-good disk.
2 Disconnect internal and external IDE or SCSI devices. If the
flashing “?” appears, re-attach devices one at a time.
Troubleshoot software issue on device that produces problem.
3 Replace RAM SIMMs on logic board.
4 Replace logic board. Retain customer’s SIMMs.