Owner manual
Table Of Contents
- Congratulations, you and your MacBook were made for each other.
- Contents
- 1 Ready, Set Up, Go
- 2 Life with Your MacBook
- 3 Boost Your Memory
- 4 Problem, Meet Solution
- Problems That Prevent You from Using Your MacBook
- Using Apple Hardware Test
- Problems with Your Internet Connection
- Problems with AirPort Extreme Wireless Communication
- Keeping Your Software Up to Date
- Reinstalling the Software That Came with Your MacBook
- Learning More, Service, and Support
- Locating Your Product Serial Number
- 5 Last, but Not Least
- Regulatory Compliance Information
- Looking for Something?
Chapter 4 Problem, Meet Solution 49
6 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.
Problems with Your Internet Connection
Your MacBook has the Setup Assistant application to help walk you through setting up
an Internet connection. Open System Preferences and click Network. Click the “Assist
me” button to open Network Setup Assistant.
If you have trouble with your Internet connection, you can try the steps in this section
starting with Network Diagnostics.
To use Network Diagnostics:
1 Choose Apple () > System Preferences.
2 Click Network and then click “Assist me.”
3 Click Diagnostics to open Network Diagnostics.
4 Follow the onscreen instructions.
If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can try
the following steps.