Manual

40 Chapter 3 Problem, Meet Solution
OccasionallyyoumayhaveproblemswhileworkingwithyourMacBookAir.Read
onfortroubleshootingtipstotrywhenyouhaveaproblem.Youcanalsondmore
troubleshootinginformationinMacHelpandontheMacBookAirSupportwebsiteat
www.apple.com/support/macbookair.
IfyouexperienceaproblemwithyourMacBookAir,there’susuallyasimpleandquick
solution.Thinkabouttheconditionsthatleduptotheproblem.Makinganoteof
thingsyoudidbeforetheproblemoccurredwillhelpyounarrowdownpossiblecauses
andndtheanswersyouneed.Thingstonoteinclude:
Â Theapplicationsyouwereusingwhentheproblemoccurred.Problemsthatoccur
onlywithaspecicapplicationmightindicatethattheapplicationisnotcompatible
withtheversionoftheMacOSinstalledonyourMacBookAir.
Â Anynewsoftwarethatyouinstalled,especiallysoftwarethataddeditemstothe
Systemfolder.
Problems That Prevent You from Using Your MacBook Air
If your MacBook Air doesn’t respond or the pointer doesn’t move
Onrareoccasion,anapplicationmight“freeze”onthescreen.MacOSXprovidesaway
toquitafrozenapplicationwithoutrestartingyourMacBookAir.
To force an application to quit:
1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.
TheForceQuitApplicationsdialogappearswiththeapplicationselected.
2 ClickForceQuit.
Theapplicationquits,leavingallotherapplicationsopen.