K Service Source Macintosh Performa 400 Series Macintosh Performa 400/405, Macintosh Performa 410, Macintosh Performa 430, Macintosh Performa 450, Macintosh Performa 460/466/467, Macintosh Performa 475/476
K Service Source Specifications Macintosh Performa 400 Series
Specifications Processor - 1 Processor Performa 400/405/ 410/430 Performa 450 Motorola 68030 microprocessor 16 MHz 16-bit internal data bus Burst-mode RAM access Motorola 68030 microprocessor 25 MHz 32-bit internal data bus Burst-mode RAM access Coprocessor socket
Specifications Performa 460/466/ 467 Performa 475/476 Processor - 2 Motorola 68030 microprocessor 33 MHz 32-bit internal data bus Burst-mode RAM access Coprocessor socket Motorola 68LC040 microprocessor 25 MHz 32-bit internal data bus Burst-mode RAM access
Specifications Memory - 3 Memory DRAM ROM Performa 400/405/410/430: 4 MB standard, expandable to 10 MB (100 ns or faster SIMMs) Performa 450: 4 MB standard, expandable to 36 MB (80 ns or faster SIMMs) Performa 460/466/467: 4 MB standard, expandable to 36 MB (80 ns or faster SIMMs) Performa 475/476: 4 MB or 8 MB standard, expandable to 36 MB (80 ns or faster SIMMs) Performa 400/405/410/430: 512 K Performa 450/460/466/467/475/476: 1MB
Specifications VRAM Memory - 4 Performa 400/405/410/430: 512K VRAM SIMM Performa 450: 512K VRAM SIMM, upgradable to 768 MB Performa 460/466/467: 512K VRAM, upgradable to 768 MB Performa 475/476: 512K VRAM SIMM, upgradable to I MB
Specifications Disk Storage - 5 Disk Storage Floppy Drive Performa 400/405/430: Apple SuperDrive 1.4 MB Floppy Disk Drive Performa 410: Apple SuperDrive Manual Insert Floppy Disk Drive Performa 450: Apple SuperDrive 1.4 MB Floppy Disk Drive Performa 460/466/467: Apple SuperDrive Manual Insert Floppy Disk Drive Performa 475/476: Apple SuperDrive 1.
Specifications Hard Drive Disk Storage - 6 Performa Performa Performa Performa Performa Performa Performa 400: 40 or 80 MB 405/410: 80 MB 430: 120 MB 450: 120, 80 MB 460: 80, MB 466/467/475: 160 MB 476: 160 or 230 MB Note: Hard drive configurations at computer introduction.
Specifications I/O Interfaces - 7 I/O Interfaces Serial Two RS-232/RS-422 serial ports; mini DIN-8 connectors SCSI SCSI interface; DB-25 connector Apple Desktop Bus One ADB port; mini DIN-4 connector Video One DB-15 monitor port for built-in video; DA-15 connector Sound Sound input port for monaural sound input; mini phono plug Performa 475/476: mono sound input port, stereo output port; mini phono plug
Specifications Expansion Connector I/O Interfaces - 8 Performa 400/405/410/430: 96-pin processor-direct slot (PDS) supporting 020/030 direct slot expansion card Performa 450: 114-pin PDS supporting 020/030 direct slot expansion card Performa 460/466/467: 114-pin PDS supporting 020/030 direct slot expansion card Performa 475/476: 114-pin expansion slot supporting 030/ 040 expansion cards. Accepts Macintosh LC compatible I/O display, network, and video capture cards.
Specifications I/O Devices - 9 I/O Devices Keyboard Apple Keyboard, Apple Keyboard II, Apple Extended Keyboard II or Apple Adjustable Keyboard connected through ADB ports (mini DIN-4) Mouse ADB mouse and Apple Desktop Bus Mouse II connected through ADB ports (mini DIN-4) Microphone Electret, omnidirectional Operates on 8 VDC supplied by microphone port on CPU
Specifications Sound and Video - 10 Sound and Video Sound Monaural, 8-bit sound input at 11 or 22 Khz Monophonic, 8-bit sound generator supplying same signal to both channels of stereo equipment
Specifications Video Sound and Video - 11 Performa 400, bundled with Performa Display.39 VGA monitor Performa 405, bundled with Performa Display.39 VGA monitor Performa 430, bundled with Performa Display Plus.29 VGA monitor Performa 410, bundled with Performa Display.39 VGA monitor Performa 450, bundled with Performa Display Plus.29 VGA monitor Performa 460, bundled with Performa Display.39 VGA monitor Performa 466/467, bundled with Performa Display Plus.
Specifications Electrical - 12 Electrical Line Voltage 100–240 VAC, automatically configured Frequency 50–60 Hz Maximum Power Performa 400: 50 W (not including monitor) Performa 450: 30 W Performa 475/6: 26 W
Specifications Physical - 13 Physical Dimensions Weight Height: 3.0 in. (7.7 cm) Width: 12.2 in. (31.0 cm) Depth: 15.0 in. (38.2 cm) 8.8 lb. (4.
K Service Source Troubleshooting Macintosh Performa 400 Series
Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.
Troubleshooting Symptom Charts/Error Chords - 2 Symptom Charts Error Chords Eight-tone error chord sounds during startup 1 2 3 Replace SIMMs. Replace logic board. Retain customer’s SIMMs. Perform SIMM verification on replacement logic board. Four-tone error chord sounds during startup 1 Disconnect hard drive power cable and hard drive data cable and reboot system. If startup sequence is normal, run “Macintosh Hard Disk Test” and replace hard drive if necessary.
Troubleshooting Symptom Charts/Built-in Video - 3 Built-in Video No video Check batteries. See “Battery Verification” in Additional Procedures. Screen is dark, audio and at least one drive operate, fan runs, and LED is lit 1 2 3 4 5 6 Adjust brightness on monitor. Replace monitor. Troubleshoot defective monitor. See Symptom Charts in appropriate monitor manual. Replace video cable. Replace VRAM SIMM. Replace logic board. Retain customer’s SIMMs. Replace power supply.
Troubleshooting Symptom Charts/Built-in Video - 4 Partial or whole screen is bright and audio is present, but no video information is visible 1 2 3 Replace video cable. Replace monitor. Replace logic board. Retain customer’s SIMMs. Screen is completely dark, fan is not running, and LED is not lit 1 Check batteries. See “Battery Verification” in Additional Procedures. Plug monitor directly into wall socket. Verify that monitor has power. Remove expansion card, if present. Remove peripherals.
Troubleshooting Vertical lines, horizontal lines, or snow appears on screen, or screen is completely dark; startup tone is normal Symptom Charts/Built-in Video - 5 1 2 3 4 5 Replace video cable. Replace monitor. Replace VRAM SIMM. Refer to Hardware/Memory Replace logic board. Retain customer’s SIMMs. Replace power supply.
Troubleshooting Symptom Charts/Floppy Drive - 6 Floppy Drive Audio and video are present, but internal drive does not operate 1 2 3 Replace floppy drive cable. Replace floppy drive. Replace logic board. Retain customer’s SIMMs. Disk ejects; display shows Mac icon with blinking “X” 1 2 3 4 Replace disk with known-good system disk. Replace floppy drive cable. Replace floppy drive. Replace logic board. Retain customer’s SIMMs.
Troubleshooting Drive attempts to eject disk, but doesn’t Symptom Charts/Floppy Drive - 7 1 2 3 4 Push disk completely in. Eject disk manually by pushing opened paper clip into hole beside drive slot. Remove top cover and try ejecting disk. If disk ejects, be sure top cover is replaced correctly and securely. Replace floppy drive.
Troubleshooting Symptom Charts/Hard Drive - 8 Hard Drive Internal hard drive runs continuously Internal hard drive does not operate 1 2 3 Make sure System is version 7.0.1 (or later) for Macintosh Performa 400 or version 7.1 or later for other Performa 400 Series computers. Replace internal hard drive. Replace logic board. Retain customer’s SIMMs. 1 2 3 4 Replace hard drive data cable. Replace hard drive power cable. Replace internal hard drive. Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Peripherals - 9 Peripherals Works with internal or external SCSI device but does not work with both 1 Cursor does not move 1 2 3 2 3 4 5 4 5 Verify that SCSI select switch on external device is set to different priority from internal. Verify that external SCSI devices are properly terminated. Replace terminator on external device. Verify that terminator is installed on internal SCSI drive. Replace SCSI select cable. Reboot system. Check mouse connection.
Troubleshooting Cursor moves, but clicking mouse button has no effect Symptom Charts/Peripherals - 10 1 2 3 4 Double-click doesn’t open application, disk, or server 1 2 3 4 5 Replace mouse. Replace logic board. Retain customer’s SIMMs. If mouse was connected to keyboard, connect mouse to rear ADB port and disconnect keyboard. If mouse works, replace keyboard. If mouse does not work in any ADB port, replace mouse. Remove extra system files on hard drive. Clear parameter RAM.
Troubleshooting No response to any key on keyboard Symptom Charts/Peripherals - 11 1 2 3 4 5 Known-good ImageWriter or ImageWriter II does not print 1 2 3 4 5 Make sure System is version 7.0.1 (or later) for Macintosh Performa 400 or version 7.1 or later for other Performa 400 Series computers. Check keyboard connection to ADB port. Replace keyboard cable. Replace keyboard. Replace logic board. Retain customer’s SIMMs. Make sure that Chooser and Control Panel settings are correct.
Troubleshooting Known-good LaserWriter does not print Symptom Charts/Peripherals - 12 1 2 3 Make sure that Chooser and Control Panel settings are correct. Make sure System is version 7.0.1 (or later) for Macintosh Performa 400 or version 7.1 or later for other Performa 400 Series computers. Refer to Networks and Communications manual.
Troubleshooting Symptom Charts/Miscellaneous - 13 Miscellaneous Clicking, chirping, or thumping 1 2 3 Replace power supply. Disconnect hard drive. Replace drive if noise disappears. Replace logic board. Retain customer’s SIMMs. System shuts down intermittently 1 Make sure air vents on back and top of case are unobstructed. Thermal protection circuitry may shut down computer. After 30 to 40 minutes, system should be OK. Replace power cable. Replace power supply. Replace SIMMs. Replace logic board.
Troubleshooting Symptom Charts/Miscellaneous - 14 System intermittently crashes or locks up 1 2 3 4 5 Make sure System is version 7.0.1 (or later) for Macintosh Performa 400 or version 7.1 or later for other Performa 400 Series computers. Make sure software is known-good. Replace SIMMs. Replace logic board. Retain customer’s SIMMs. Replace power supply. No sound from speaker 1 2 3 Verify that volume setting in Control Panel is 1 or above. Replace speaker. Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Miscellaneous - 15 System seems to boot; then message “Finder is old version” displays Install newer version of system software. System intermittently doesn’t power on 1 2 3 4 5 6 Monitor raster width too narrow Check cables. Plug monitor directly into wall socket. Verify that monitor has power. Try known-good keyboard and ADB cable. Replace power cord. Check batteries. See “Battery Verification” in Additional Procedures. Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Miscellaneous - 16 System hangs or crashes 1 2 3 4 5 6 Reinstall system software. Be sure SCSI devices are properly connected. If using an older LC Ethernet card, disable virtual memory. Upgrade the ROMs on the Ethernet card. Replace hard drive. Replace logic board. System doesn’t recognize more than 10 MB of RAM Although you can install up to 12 MB of RAM in Performa 400/ 405/410/430 computers, 10 MB is the maximum amount of RAM that the system recognizes.
K Service Source Take Apart Macintosh Performa 400 Series
Take Apart Cover - 1 Cover No preliminary steps are required before you begin this procedure. 1 2 Remove the case screw if one is present. Lift the tabs at the back of the lid. Lift the cover straight up.
Take Apart Hard Drive - 2 Hard Drive Hard Drive Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Hard Drive Power Cable Hard Drive - 3 1 Hard Drive Data Cable 2 Hard Drive Cable Connector Hard Drive Power Connector Release the locking tab and disconnect the hard drive power cable from the connector on the logic board. Disconnect the hard drive data cable from the connector on the logic board.
Take Apart Hard Drive - 4 3 Release the two plastic latches on one side of the hard drive and lift the drive slightly. Repeat on the other side of the drive and remove the drive (with carrier) from the computer. Replacement Note: For information on removing the hard drive from the carrier and returning drives, cables, and carriers to Apple, refer to “Additional Procedures” in the Hard Drives manual.
Take Apart Fan - 5 Fan Fan Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Fan - 6 Disconnect the fan cable from the fan connector on the logic board. 1 Fan Cable Latch Fan Connector Latch Release the plastic latches and lift the fan from the case. Replacement Caution: Be sure to install the fan with the logo side down, or the fan may damage the computer.
Take Apart Speaker - 7 Speaker Speaker Before you begin, remove the following: • Cover • Hard drive Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Speaker - 8 1 Speaker Cable 2 Disconnect the speaker cable from the speaker connector on the logic board. Release the plastic latches and lift the speaker from the case. Replacement Note: Before reconnecting the speaker cable, thread it through the top two brackets that hold the hard drive in place.
Take Apart Floppy Drive - 9 Floppy Drive Floppy Drive Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Floppy Drive - 10 1 Latch Floppy Drive Connector Latch Floppy Drive 2 Disconnect the floppy drive cable from the connector on the logic board. Release the two latches at the rear of the floppy drive and remove the drive from the case. Replacement Note: Before you install a replacement 1.4 MB SuperDrive, you must remove the clear plastic dust shield, if present.
Take Apart Floppy Drive - 11 Replacement Note: You may encounter either an Apple SuperDrive or a manual eject floppy drive in some models. Replace floppy drives like for like.
Take Apart Power Supply - 12 Power Supply Power Supply Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Power Supply - 13 1 Power Supply Cable Power Supply Connector 2 Disconnect the power supply cable from the connector on the logic board. Release the two latches that secure the front end of the power supply to the bottom case, and lift the power supply out of the case.
Take Apart Logic Board - 14 Logic Board Before you begin, remove the following: • Coverover • Fan Caution: Review the ESD precautions in Bulletins/ Safety.
Take Apart Logic Board - 15 Power Supply Cable 1 Floppy Drive Cable Fan Cable Speaker Cable Hard Drive Data Cable Expansion Connector Expansion Card Hard Drive Power Cable 2 Disconnect the following cable connectors from the logic board: • Hard drive power cable • Hard drive data cable • Floppy drive cable • Power supply cable • Fan cable • Speaker cable Remove the expansion card (if installed).
Take Apart Logic Board - 16 Important: In the next step, be sure the power on/off button clears the rear panel before you remove the logic board. While lifting the board, do not touch any components or connectors on the back of the logic board. (The oil from your skin can harm the connectors.
Take Apart Logic Board - 17 3 Latch Latch Expansion Connector Caution: Using your forefingers, spread the two latches that secure the logic board to the bottom case. At the same time, using your right thumb, push on the expansion connector and slide the logic board toward the front of the case.
Take Apart Logic Board - 18 4 Gently lift the board from the case. Replacement Note: Remove the SIMMs from the defective logic board and install them on the replacement logic board.
K Service Source Upgrades Macintosh Performa 400 Series
Upgrades Macintosh Processor Upgrade - 1 Macintosh Processor Upgrade (including 256K Cache Card) Macintosh Processor Upgrade Before you begin, remove the following: • I/O door • Logic board • Card in the PDS slot (if any) Caution: Review the ESD precautions in Bulletins/ Safety.
Upgrades Macintosh Processor Upgrade - 2 Note: The Macintosh Processor Upgrade kit allows 68LC040 computers to switch between a PowerPC 601 processor and a 68LC040 processor. The upgrade board includes the PowerPC 601 processor on board and a socket to accept the customer’s 68LC040 processor. Note: Refer to the Macintosh Processor Upgrade manual under the Power Macintosh menu for information about specifications and troubleshooting.
Upgrades Macintosh Processor Upgrade - 3 Macintosh Processor Upgrade with 256K Cache Card Hook-and-Loop Fasteners 040 Heat Sink Spacer 256K Cache Card Processor Removal Tool Note: The Macintosh Processor Upgrade comes packaged with the Macintosh Processor Upgrade board, 256K cache card, 040 heat sink, and hook-and-loop fasteners. If you need to order service replacement parts, order the parts separately. Note: To install the upgrade, you will need a processor removal tool.
Upgrades Macintosh Processor Upgrade - 4 Note: The cache card comes installed on the upgrade board.
Upgrades Macintosh Processor Upgrade - 5 Installation Procedure Overview There are three basic steps to installing the Macintosh Processor Upgrade on Performa 470 series computers. • Remove the 68LC040 processor from the customer's logic board • Install the 68LC040 processor on the upgrade board • Install the upgrade board on the logic board Detailed procedures follow.
Upgrades Macintosh Processor Upgrade - 6 Remove the 68LC040 Processor from the Logic Board 1 68LC040 Processor Locate the 68LC040 processor on the logic board.
Upgrades Macintosh Processor Upgrade - 7 2 Processor Processor Removal Tool Position the teeth of the processor removal tool in the groove between the processor and the logic board socket. Note: This graphic shows the proper way to remove any 68LC040 chip from its logic board. Your logic board may differ somewhat from this graphic.
Upgrades Macintosh Processor Upgrade - 8 Caution: Be sure to lift up on the handle of the processor removal tool. Pressing down could damage components on the logic board. 3 4 Caution: Pry up each side of the processor only slightly to avoid bending the pins. Gently lift up the processor removal tool handle and pry up each side of the processor from the socket. Remove the processor.
Upgrades Macintosh Processor Upgrade - 9 Install the 68LC040 Processor on the Upgrade Board Spacer Note: The alignment corner of the 68LC040 processor is missing one pin. The alignment corner of the spacer is missing a pin hole. 1 Alignment Corners 68LC040 Processor 2 Position the spacer alignment corner over the 68LC040 processor alignment corner Place the spacer on the processor.
Upgrades Macintosh Processor Upgrade - 10 3 68LC040 Caution: Forcing the 68LC040 processor connector pins into the socket could damage the pins. If the processor resists installation, check the pin alignment. Caution: Place the upgrade board on a firm even surface to avoid bending the upgrade board when pressing the processor into the socket.
Upgrades Macintosh Processor Upgrade - 11 4 5 Caution: Use two thumbs to evenly distribute the pressure as you press the processor into the socket. Hold the processor and spacer together and position the spacer alignment corner over the upgrade socket alignment corner. Press the processor connector pins into the socket until you hear a “snap.
Upgrades Macintosh Processor Upgrade - 12 040 Processor Spacer Small Gap Barrel Sockets Note: On a correctly installed 040 processor, a very small gap separates the 040 chip from the metal spacer. A larger gap caused by the board barrel sockets separates the upgrade board and the spacer.
Upgrades Macintosh Processor Upgrade - 13 6 040 Heat Sink Peel the paper from the back of the heat sink and install the heat sink on the processor. Note: Make sure the 040 heat sink is aligned with the sides of the processor.
Upgrades Macintosh Processor Upgrade - 14 Install the Upgrade Board Note: The next step explains how to prepare the logic board to accept the upgrade board. Caution: The EMI clips on the bottom of the Performa 470 series logic boards flex easily. Do not apply heavy pressure to the board or you may bend the logic board.
Upgrades Macintosh Processor Upgrade - 15 1 Antistatic Foam Place a piece of antistatic foam directly under the processor socket on the bottom side of the logic board. Note: This step helps prevent the logic board from bending when you apply pressure in the next few steps.
Upgrades Macintosh Processor Upgrade - 16 2 PowerPC 601Alignment Corner 3 Logic Board Socket Alignment Corner Caution: Forcing the upgrade board connector pins into the logic board socket could damage the pins. If the connector resists installation, check the pin alignment. Position the upgrade connector alignment corner over the logic board socket alignment corner. Carefully align the pins along all sides of the processor and socket.
Upgrades Macintosh Processor Upgrade - 17 4 Firmly press the connector pins into the logic board socket. Note: To install the software, refer to the Macintosh Processor Upgrade Owner’s Guide.
Upgrades Macintosh Processor Upgrade - 18 Logic Board and Upgrade Board Returns Return the upgrade and logic boards to their original conditions before sending them to Apple. Be sure to remove the upgrade board from the logic board and reinstall the 68LC040 processor on the logic board. Replacement Caution: To avoid bending any pins when removing the 68LC040 processor, pry up each side only slightly.
K Service Source Additional Procedures Macintosh Performa 400 Series
Additional Procedures Battery Verification - 1 Battery Verification Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety. If handled or discarded improperly, the lithium battery in the computer could explode. Review battery handling and disposal instructions in Bulletins/Safety.
Additional Procedures Battery Verification - 2 1 2 Positive Probe Negative Probe 3 Set the voltmeter to the 10 volts DC scale. Hold the positive probe of the voltmeter to the positive end of the battery and the negative probe to the negative end of the battery. If the battery voltage is below 3.0 volts, replace the battery. Refer to “Battery Replacement” in this chapter.
Additional Procedures Battery Replacement - 3 Battery Replacement Before you begin, remove the cover. Caution: Review the ESD precautions in Bulletins/ Safety. If handled or discarded improperly, the lithium battery in the computer could explode. Review battery handling and disposal instructions in Bulletins/Safety.
Additional Procedures Battery Replacement - 4 1 2 Insert a small flatblade screwdriver into the top of the holder and gently push the screwdriver down until the side tab pushes out. Repeat on the other end and remove the cover from the holder.
Additional Procedures Battery Replacement - 5 3 4 Grasp the battery and remove it from the holder. Return the battery to Apple for proper disposal. For battery packaging and labeling information, refer to the instructions in Bulletins/Safety.
K Service Source Exploded View Macintosh Performa 400 Series
Exploded View 1 Top Case* Disk Drive Slot Cover Shield 805-1527 Disk Drive Slot Cover 815-1164 SIMMs* VRAM SIMM 661-0722 (256K) 661-0649 (512K) 661-1021 (512K) Power Supply 661-1733 Internal Floppy Drive Cable 590-0524 Logic Board* Lithium Battery 742-0011 Rear Case Access Cover 815-1154 Rear Case Access Cover Shield 805-0137 Floppy Drive Carrier 922-0763 922-3159 Floppy Drive 661-0474 661-0121 (Manual Insert) Bottom Case 630-0501 Hard Drive Data Cable 590-0228 Hard Drive Power Cable 590-0303 Ha