MB760 / MB770 MPS5502 Service Manual 70913A
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Oki Data CONFIDENTIAL Trademarks • The official name of Windows 8 is Microsoft Windows 8 Operating System. • The official name of Windows 7 is Microsoft Windows 7 Operating System. • The official name of Windows Vista is Microsoft Windows Vista Operating System. • The official name of Windows XP is Microsoft Windows XP Operating System.
Oki Data CONFIDENTIAL GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation - When transporting/installing the equipment, employ two or more persons and be sure to hold the positions as shown in the figure. The equipment is quite heavy and weighs approximately 55 kg (121.23 lb.) (including the finisher), therefore pay full attention when handling it.
Oki Data CONFIDENTIAL 2. General Precautions at Service - Be sure to turn the power OFF and unplug the power cable during service (except for the service should be done with the power turned ON). - Unplug the power cable and clean the area around the prongs of the plug and socket outlet once a year or more. A fire may occur when dust lies on this area. - When the parts are disassembled, reassembly is the reverse of disassembly unless otherwise noted in this manual or other related documents.
Oki Data CONFIDENTIAL 4. Cautionary Labels - During servicing, be sure to check the rating plate and cautionary labels to see if there is any dirt on their surface and if they are properly stuck to the equipment. [1] [1] Identification label 5.
Oki Data CONFIDENTIAL ALLEGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG Die Installation und die Wartung sind von einem qualifizierten ServiceTechniker durchzuführen. 1. Transport/Installation - Das Tragen oder Installieren des Gerätes braucht wenigstens zwei Menschen. Die angezeigten Stellen sind wie in der Abbildung festzuhalten. Das Gerät ist ziemlich schwer und wiegt ungefähr 55 kg (mit dem Finisher); deshalb wenn Sie es hochheben oder tragen, passen Sie besonders auf.
Oki Data CONFIDENTIAL 2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung - Während der Wartung das Gerät ausschalten und das Netzkabel herausziehen (ausser Wartung, die bei einem eingeschalteten Gerät, durchgeführt werden muss). - Das Netzkabel herausziehen und den Bereich um die Steckerpole und die Steckdose die Umgebung in der Nähe von den Steckerzacken und der Steckdose wenigstens einmal im Jahr reinigen. Wenn Staub sich in dieser Gegend ansammelt, kann dies ein Feuer verursachen.
Oki Data CONFIDENTIAL 4. Warnetiketten - Im Rahmen der War tung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der Wartungsarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), „CAUTION. LASER BEAM“ („VORSICHT, LASER“) usw.], um sicherzustellen, dass sie nicht verschmutzt sind und korrekt am Gerät angebracht sind. 5.
Oki Data CONFIDENTIAL CONTENTS 1. SPECIFICATIONS/SYSTEM LIST................................................................... 1-1 1.1 Specifications......................................................................................... 1-1 1.1.1 1.1.2 1.2 2. General............................................................................................................ 1-1 HDD Memory Map........................................................................................... 1-2 System List...
Oki Data CONFIDENTIAL 3.13 List print mode (9S)............................................................................. 3-29 3.13.1 Operation procedure...................................................................................... 3-29 3.13.2 List Printing.................................................................................................... 3-30 4. SETTING / ADJUSTMENT.............................................................................. 4-1 4.1 Image Related Adjustment.
Oki Data CONFIDENTIAL 5. ERROR CODE AND TROUBLESHOOTING................................................... 5-1 5.1 General Descriptions............................................................................. 5-1 5.1.1 5.1.2 5.2 Error Code List....................................................................................... 5-4 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 5.2.7 5.2.8 5.2.9 5.3 Check item..................................................................................................
Oki Data CONFIDENTIAL 6.2.4 6.2.5 6.2.6 6.2.7 6.2.8 6.2.9 6.3 Precautions for Installation of GP-1070 and Disposal of HDD/ Board... 6-31 6.3.1 6.3.2 6.3.3 6.3.4 7. Auto Supply Order................................................................................. 7-1 7.1.1 7.1.2 7.1.3 7.1.4 7.2 Outline............................................................................................................. 7-1 Setting Item.............................................................................
Oki Data CONFIDENTIAL 9.1.3 9.1.4 9.2 AES Data Encryption Function Setting.................................................. 9-5 9.2.1 9.2.2 9.2.3 9.2.4 9.2.5 9.3 Backup files..................................................................................................... 9-2 Cloning procedure........................................................................................... 9-2 General description.........................................................................................
Oki Data CONFIDENTIAL 1. SPECIFICATIONS/SYSTEM LIST Notes: In this document, a model name is replaced with an alias as follows: 1.1 1.1.1 Model name Alias MB760 H-290 MB770, ES7170MFP, MPS5502mb H-291 Specifications General Memory (RAM) Main memory 2 GB Page Memory None HDD 160 GB Account Codes 10000 codes Department Codes 1000 codes Machine version OEL, ODA, AOS 45641001TH Rev.
Oki Data CONFIDENTIAL 1.1.
Oki Data CONFIDENTIAL 1.
Oki Data CONFIDENTIAL 2. DISASSEMBLY AND REPLACEMENT 2.1 Removal and Installation of Options Important: • Before installing or removing options, turn the main power switch off and disconnect the 2 power cable from the outlet. 2.1.1 MJ-1038 (Inner finisher) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Open the scanner. Fig. 2-1 (5) Remove 2 screws and take off the stacker tray. Fig.
Oki Data CONFIDENTIAL (6) Take off the connector cover. Fig. 2-3 (7) Disconnect the connector. Fig. 2-4 (8) Remove 2 screws and take off the finisher. Fig. 2-5 45641001TH Rev.
Oki Data CONFIDENTIAL 2.1.2 GD-1340 (Fax unit) Refer to P. 6-9 “6.1.6 FAX unit”. 2.1.3 MY-1046 (Paper feed pedestal) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Remove 2 screws and take off 2 fixing brackets. Fig. 2-6 (5) Lift the equipment up and remove the paper feed pedestal. Fig. 2-7 45641001TH Rev.
Oki Data CONFIDENTIAL 2.1.4 GR-1170 (Caster) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Release the lock. Fig. 2-8 (5) Remove 2 screws and take off 2 fixing brackets. Fig. 2-9 (6) Lift the equipment up and remove the caster. Fig. 2-10 45641001TH Rev.
Oki Data CONFIDENTIAL 2.1.5 GR-1160 (Spacer) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Remove 2 screws and take off 2 fixing brackets. Fig. 2-11 (5) Lift the equipment up and remove the spacer. Fig. 2-12 45641001TH Rev.
Oki Data CONFIDENTIAL 2.1.6 MJ-1039 (Offline stapler) (1) Press the [Power] button on the control panel to shut it down. (2) Turn the main power switch of the equipment off. (3) Disconnect the power cable. (4) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (5) Take off the SYS board cover. & P. 6-4 “6.1.2 SYS Board cover” (6) Disconnect the connector. Fig. 2-13 (7) Remove 2 screws and take off the offline stapler. Fig. 2-14 45641001TH Rev.
Oki Data CONFIDENTIAL 3. SELF-DIAGNOSTIC MODE 3.1 Overview [A] Starting each mode To enter the desired mode, turn the power ON while pressing two digital keys designated to each mode (e.g. [0] and [5]) simultaneously. Hold the two keys until the [PRINT DATA] lamp is lit. On the authentication screen displayed after starting up each mode, enter the service password, and then press [OK]. The password is not set by default.
Oki Data CONFIDENTIAL Note: Do not enter any of the modes shown below since they are provided only for production. If you do so, the equipment may not be restarted. [2]+[CLEAR]+[POWER] [7]+[CLEAR]+[POWER] [8]+[CLEAR]+[POWER] [9]+[CLEAR]+[POWER] [D] State transition diagram of self-diagnosis modes [POWER] ON Normal Self-diagnosis mode Authentication screen Warming up Each mode Ready *2 [POWER] OFF *1 To user Fig.
Oki Data CONFIDENTIAL • Test mode (03) Refer to & P. 3-7 “3.3 Input check (Test mode 03)” and & P. 3-9 “3.4 Output check (test mode 03)”. • Test print mode (04) Refer to & P. 3-9 “3.5 Test print mode (test mode 04)”. • Adjustment mode (05) Refer to & P. 3-10 “3.6 Operation Procedure in Adjustment Mode (05)”, & P. 3-12 “3.7 Test print pattern in Adjustment Mode (05)”, and “Appendix” - “Adjustment Code (05).
Oki Data CONFIDENTIAL • Password reset mode (489) This mode resets the administrator password and service password. The user data is erased when resetting the passwords. Operation procedure [4][8][9] [POWER] (Operation started) [POWER] OFF/ON (Exit) • SRAM data cloning mode (59) Refer to P. 9-1 “9.1 Data Cloning”. 45641001TH Rev.
Oki Data CONFIDENTIAL 3.2 3.2.1 Service UI Overview The following self-diagnostic modes can be used with Service UI on the touch panel of the control panel. • • • 3.2.2 05 ADJUSTMENT MODE 08 SETTING MODE FAX LIST PRINT MODE Login procedure [ 1 ] In the normal mode (1) Turn the power ON. (2) Press the [USER FUNCTIONS] button. (3) With the [USER FUNCTIONS] menu displayed, enter the Service Mode password provided during product training. Fig.
Oki Data CONFIDENTIAL [2] In the security mode If the security mode (the value of 08-8911 is “3”) is set, log into Service UI following the steps below. (1) Turn the power ON. (2) Enter the user name and password on the USER AUTHENTICATION screen. The password needs to be changed to log in for the first time. Notes: In case the password is forgotten, ask the administrator to reset the service password.
Oki Data CONFIDENTIAL 3.3 Input check (Test mode 03) The status of each input signal can be checked by pressing the [FAX] button, [COPY] button, [SCAN] button and the digital keys in the test mode (03). [0][3] [POWER] [START] [CLEAR] [FAX] [COPY] or [SCAN] [Digital keys] (LCD ON) [CLEAR] [POWER] OFF/ON (Exit) Notes: • Initialization is performed before the equipment enters the test mode. • The PRINT DATA lamp blinks when the input check is running. Fig.
Oki Data CONFIDENTIAL 3.4 Output check (test mode 03) Status of the output signals can be checked in the test mode 03.
Oki Data CONFIDENTIAL 3.5 Test print mode (test mode 04) The embedded test pattern can be printed out in the test print mode (04). [0][4] [POWER] (Code) (Media selection) [START] Operation Continuous Test Printing [CLEAR] [POWER] OFF/ON (Exit) Notes: • When an error occurs, it is indicated on the panel, but the recovery operation is not performed. Turn OFF the power and then back ON to clear the error.
Oki Data CONFIDENTIAL 3.6 Operation Procedure in Adjustment Mode (05) Procedure 1 [Digital key] (Code) [0][5] [POWER] [Digital key] *[FUNCTION CLEAR] (Key in a value) [START] [CANCEL] [FAX] [OK] or [START] [INTERRUPT] (Stores value in RAM) (Test copy) [POWER] OFF/ON (Exit) [CLEAR] *Press [FUNCTION CLEAR] to enter minus (-).
Oki Data CONFIDENTIAL Procedure 7 [CANCEL] [Digital key] [Digital key] [0][5] [START] (Code) (Sub code) [POWER] [START] Automatic adjustment [FAX] [OK] Stores value in RAM [START] (Test copy) [CLEAR] (Corrects value) [POWER] OFF/ON (Exit) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, an error message is displayed. * Return to standby screen by pressing the [CANCEL] or [CLEAR] button.
Oki Data CONFIDENTIAL 3.7 Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen. Code Types of test pattern Remarks 6 Copier gamma confirmation pattern (Black / All media types) For confirming the reproduction of gradatin 10 Copier gamma adjustment pattern (Black / All media types) Refer to 4.2.1 Automatic gamma adjustment 45641001TH Rev.
Oki Data CONFIDENTIAL 3.8 Operation Procedure in Setting Mode (08) Procedure 1 [CANCEL] [Digital key] (Code) [0][8] [POWER] [Digital key] *[FUNCTION CLEAR] Sets or changes value [START] [OK] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) * Press [RESET] to enter minus (-).
Oki Data CONFIDENTIAL Procedure 9 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [OK] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) [Select button] Procedure 10 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (1st setting) [START] [OK] [POWER] or OFF/ON [INTERRUPT] (Exit) (Stores value in RAM) [CLEAR] (Corrects value) [Digital key] (2nd setting) [CLEAR] (Corrects value) Procedure 11 and 12 [CANCEL] [0][8] [POWER] [Digital key] (Co
Oki Data CONFIDENTIAL 3.9 3.9.1 Assist Mode (3C) General description This is a mode to operate the partitions of HDD, initialize the SRAM data, erase the HDD/SRAM data, back up/restore the encryption key and licences.
Oki Data CONFIDENTIAL [C] Creating HDD partition (Format HDD) When the HDD is replaced or UI data, etc. are downloaded using the USB storage, it is necessary to format a partition in the HDD before downloading. In this case, the partition is created in the HDD with this function. Notes: • When downloading with a download jig, it is not necessary to format a partition in advance.
Oki Data CONFIDENTIAL [F] Erasing HDD securely (Erase HDD Securely) This function is used when installing Data Overwrite Enabler (GP-1070) or before discarding the HDD. It overwrites all the used areas on the HDD with the selected data, and makes it unusable. After selecting this function, specify the level below to be overwritten. 1: LOW (Normally use this setting.) This is the standard overwriting method. 2: MEDIUM This overwriting method is more secure than LOW.
Oki Data CONFIDENTIAL 3.10 HDD Assist Mode (4C) 3.10.1 General description This mode is available only when the security HDD (ADI-HDD) is mounted in the equipment. It enables you to check the type of the mounted HDD, revert the ADI-HDD to the factory default or remove keys. Functions • Checks the type (ADI or SATA) of the mounted HDD. • Disposes of ADI-HDD data safely without any of leakage. • Deletes image data when reusing a used ADI-HDD. 3.10.
Oki Data CONFIDENTIAL • When a normal HDD is mounted HDD Assist Mode Current HDD type: SATA HDD System Firmware Version : xxxx(x.x.x.x) Update Mode : 4c Mode Select number (1-2) and press START key 1. Revert factory initial status HDD 2. Remove key Fig. 3-8 Remarks: If the HDD type cannot be identified, “Unknown HDD” may appear on the screen. Refer to & P. 5-54 “ [F106_1] ADI-HDD error: HDD type detection error” Note: When “SATA HDD” (normal HDD) is displayed, items 1 and 2 are not selectable.
Oki Data CONFIDENTIAL 3.10.3 Functions [A] 1. Revert factory initial status HDD Select this to dispose of the ADI-HDD as well as the equipment. When this item is selected, all data in the HDD are deleted and the HDD is reverted to its initial status at the factory shipment. This operation requires only a few seconds; however, you must create the partition in the HDD in the 3C mode (Format HDD) and reinstall the HDD data in the 49 mode to make the HDD reusable.
Oki Data CONFIDENTIAL [B] 2. Remove Key Select this to reuse the ADI-HDD as well as the equipment. When this item is selected, all image data in the HDD are deleted. This operation requires approx. 20 minutes since the partition must be rebuilt. When “2” is selected and then [START] button is pressed, the menu below appears. To start, press the [START] button. HDD Assist Mode Current HDD type: ADI HDD System Firmware Version : xxxx(x.x.x.x) Update Mode : 4c Mode Select number (1-2) and press START key 1.
Oki Data CONFIDENTIAL 3.11 File System Recovery Mode (5C) 3.11.1 Overview This is a mode to check if there is any damage to the file system (HDD) and recover it if necessary. Use this mode only in the following cases:. • There is a possibility of damage to the file system (HDD). • There is an apparent damage to the file system (HDD), requiring recovery or initialization. This mode enables you to have the following functions: • • • • • • • 3.11.2 Check F/S: Checks the file system.
Oki Data CONFIDENTIAL 3.11.3 Functions [A] Check of the File System (Check F/S) In case that particular service calls occur or there is a possibility of damage to the file system, the status of each partition in the HDD can be checked. File System(F/S) Recovery Mode -> Check F/S Please Select Partition 0: Main menu 1. ALL 2. / 3. /work 4. /registration 5. /backup 6. /imagedata 7. /storage 8. /encryption Fig. 3-14 Explanation for each item • 1: Checks all partitions. • 2: Checks root partition only.
Oki Data CONFIDENTIAL [C] Initialize the File System (Initialize HDD) In case that an error occurs during the file system check and the partition cannot be recovered with the recovery, each partition can be initialized. It is recommended to export the user information such as address book before performing this function. File System(F/S) Recovery Mode -> Initialize HDD Please Select Partition 1. Except / 2. /work 3. /registration 4. /backup 5. /imagedata 6. /storage 7. /encryption 8. /TAT Fig.
Oki Data CONFIDENTIAL [D] Initialize the DB (Initialize DB) In case that particular service calls occur or there is a possibility of damage to the databases, each one can be initialized. File System(F/S) Recovery Mode -> Initialize DB Please Select Partition 0: Main menu 1. LDAP DB 2. Log DB(Job,Msg) 3. Language DB Fig. 3-17 Explanation for each item • 1: Initializes address book data and the user information database. • 2: Initializes job log data and the message database.
Oki Data CONFIDENTIAL [F] Displaying usage rate of each partition (DISK Info) The usage rate of each partition can be checked. When this item is selected, the usage rate of each partition is displayed. File System(F/S) Recovery Mode -> DISK Info 0: Main menu Partition name / /work /registration /backup /imagedata /storage /encryption ALL(Mbyte) FREE(Mbyte) 8737 5401 10326 9563 2861 3099 1036 949 24778 23343 25332 26873 --- encrypted partition --- USE(%) 33.1% 2.3% 2.6% 3.3% 0.7% 0.
Oki Data CONFIDENTIAL 3.12 SRAM Clear Mode (6C) 3.12.1 General description This is a mode in which you can clear particular errors such as F800 or F900 without entering a Service Technician password. For example, when SYS-SRAM is in an abnormal status or needs replacement but service technicians cannot log into the 3C mode, SRAM can be initialized by entering the SRAM clear mode (6C) and selecting item 1 below. The content of item 1 in this mode is the same as that of item 4 in the 3C mode (Clear SRAM).
Oki Data CONFIDENTIAL 3.12.3 Functions [A] 0. Set Serial Number When replacing SYS-SRAM, select this to set the serial number of the equipment since it must be done in advance of recovery from SRAM backup data. • Clear SRAM first and then set the serial number in this mode. • Recover from SRAM backup data after setting the serial number. Refer to & P. 9-2 “9.1.4 Cloning procedure” Select “0” and then press the [START] button. Then key in the serial number of this equipment.
Oki Data CONFIDENTIAL 3.13 List print mode (9S) 3.13.
Oki Data CONFIDENTIAL 3.13.2 List Printing Lists below are output in the list print mode. List data are printed out or output in a CSV format by storing them in a USB device. Paper sizes available for this printing are A4 or LT or larger. This section introduces a sample of each list. To start the list print mode, turn the power on while pressing [9] + [START] button.
Oki Data CONFIDENTIAL • Setting mode (08) 08 SETTING MODE DATA LIST 20xx-xx-xx xx:xx S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 CODE DATA CODE DATA CODE DATA CODE DATA 2010 2 2880 12 3040 0 3070 0 Fig. 3-23 The selected setting codes and the current setting value for each code are output in a list. See the following page for the setting code (08): Refer to “Appendix” - “Setting Code (08)” 45641001TH Rev.
Oki Data CONFIDENTIAL • Error history ERROR HISTORY LIST 20xx-xx-xx xx:xx CODE F110 F110 F110 F110 F110 EAD0 E860 E731 E090 E870 E724 COUNTER 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 DATE xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx TIME xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx ZOOM_XY 000 000 000 000 000 000 000
Oki Data CONFIDENTIAL • Firmware update log FW UPGRADE LOG xx-xx-xx xx:xx USER ROM/VERSION DATE TOTAL S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 COPY(B) COPY(2) COPY(C) PRINT(B) PRINT(2) PRINT(C) LIST Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 Service Txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 0 0 0 0 99999999 0 99999999 0 99999999 0 0 0 FAX STATUS 0 99999999 99999999 OK 0 99999999 99999999 OK 0 99999999 99999999 OK
Oki Data CONFIDENTIAL • Power-ON/OFF log POWER ON_OFF LOG 20xx-xx-xx xx:xx DATE xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx xxxx-xx-xx TIME xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx xx:xx:xx FUNCTION ON OFF ON OFF ON OFF ON OFF RMT_OFF OFF TOTAL 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 DATE xxxx-xx
Oki Data CONFIDENTIAL • Version list VERSION LIST S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 ’xx-xx-xx xx:xx SYSTEM FIRMWARE ROM VERSION : Txxxxxxxxxxx SYSTEM FIRMWARE INTERNAL ROM VERSION : Vxxxx.xxx PRINTER ROM VERSION : xx.xx.xx PRINTER LOADER ROM VERSION : xx.xx.xx PRINTER OPTION TRAY ROM VERSION (TRAY2) : xx.xx.xx PRINTER OPTION TRAY ROM VERSION (TRAY3) : xx.xx.xx PRINTER OPTION TRAY ROM VERSION (TRAY4) : xx.xx.xx SCANNER ROM VERSION : xx.xx.xx SCANNER LOADER ROM VERSION : xx.
Oki Data CONFIDENTIAL • Total counter list TOTAL COUNTER LIST ’xx-xx-xx xx:xx S/N: xxxxxxxxx TOTAL: 9999999 OKI MBxxx DF TOTAL: 9999999 PRINT COUNTER COPY FAX PRINTER TOTAL LIST SMALL xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx LARGE xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx TOTAL xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx SCAN COUNTER TOTAL COPY FAX COPY FAX NETWORK TOTAL FULL COLOR 0 0 xxxxxxxxx xxxxxxxxx BLACK xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx TOTAL xxxxxxxxx xx
Oki Data CONFIDENTIAL 4. SETTING / ADJUSTMENT 4.1 4.1.1 Image Related Adjustment Adjustment Order This chapter mainly explains the procedures for image related adjustment. In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary. Parts to be replaced Drum unit Transfer blet unit Order 1 2 4.1.
Oki Data CONFIDENTIAL 4.1.2 Image Dimensional Adjustment There are several adjustment items in the image dimensional adjustment, as listed below. Item to be adjusted Code in mode 05 Image dimensional Reproduction ratio adjustment of primary 7000 adjustment in the copy/ scanning direction (PPC) printer/fax function Reproduction ratio adjustment of primary 7001*1 scanning direction (PRT/FAX) *1: Adjustment can be done only for enlarging image.
Oki Data CONFIDENTIAL 4.1.3 Image dimensional adjustment in the copy/printer/fax function [1] Reproduction ratio adjustment of primary scanning direction The reproduction ratio in the primary scanning direction of the printed image can be adjusted as follows: Code Function Remarks 7000 PPC The larger the value is, the larger the reproduction ratio in the primary scanning direction becomes. (0.
Oki Data CONFIDENTIAL 4.2 4.2.1 Image Quality Adjustment (Copying Function) Automatic gamma adjustment When the reproduction of gradation is not appropriate, the gradation reproducibility can be corrected by performing this automatic gamma adjustment. In case the gradation reproduction of the image checked is not satisfactory, make this adjustment as described below at parts replacement.
Oki Data CONFIDENTIAL 4.2.2 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. Color mode Black Original mode Text/ Photo Text Photo Custom Mode Item to be adjusted Remarks 7114 7115 7116 7134 Manual density mode center value 7123 7124 7125 7137 Automatic density mode The larger the value is, the darker the image becomes.
Oki Data CONFIDENTIAL 4.2.3 Gamma balance adjustment The density adjustment at the Black Mode is performed by selecting its density area from the following: low density, medium density and high density.
Oki Data CONFIDENTIAL 4.2.4 Background adjustment The density of the background can be adjusted as follows. Color mode Black Original mode Text/ Photo Text Photo Custom Mode 7100 7101 7102 7106 Remarks The larger the value is, the darker the background becomes. Acceptable values: 0 to 255 (Default: 128) Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure.
Oki Data CONFIDENTIAL 4.2.6 Sharpness adjustment If you want to make copy images look softer or sharper, perform the following adjustment. The adjustment can be made for each of the original modes independently. Code Color mode 7056 Black Original mode Text/Photo 7057 Text 7058 Photo 7249 Custom mode Contents The larger the value is, the sharper the image becomes; while the smaller the value is, the softer the image becomes.
Oki Data CONFIDENTIAL 4.2.8 Adjustment of smudged/faint text The smudge/faint text at a Black Mode can be set at the following codes. Color mode Black Original mode Text/ Photo Text Custom mode 7097 7098 7252 Item to be adjusted Adjustment of smudged/ faint text Remarks When the value decreases, the faint text is improved. When the value increases, the smudged text is improved.
Oki Data CONFIDENTIAL 4.2.10 Background offsetting adjustment for RADF (common for copy, scan and fax) The background level for scanning originals with the RADF is adjusted when the background fogging at the scanning of a manually-set original and an original used with the RADF is different. This is to adjust the level of the background image removed when the scanning of the originals with the RADF is performed.
Oki Data CONFIDENTIAL 4.3 4.3.1 Image Quality Adjustment (Printing Function) Gamma balance adjustment (Black Mode) The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed by selecting its density area from the following: low density, medium density, and high density. When “Black” (600 dpi) is set for the color mode and “Auto” is selected for the halftone setting, the gamma balance can be adjusted in each area of Text, Graphics and Image.
Oki Data CONFIDENTIAL 4.3.2 Upper limit value in the Toner Saving Mode The upper limit value of the density when “Toner save” is selected in the Custom tab of the printer driver can be adjusted. Color Black mode PS PCL XPS 7307-0 7307-1 7307-2 1200dpi Remarks 7302 The smaller the value is, the lighter the density of image becomes. Acceptable values: 0 to 255 (Default: 176) The procedure is the same as that of & P. 4-11 “4.3.
Oki Data CONFIDENTIAL 4.3.4 Density adjustment of graphic lines (1200 dpi) This adjustment is available regardless of whether “Distinguish Thin Lines” of the printer driver is selected or not. Color mode Black Code 8242-0 Remarks The density of the line in Black in the line density range specified by “05-8243-0” or “05-8243-1” can be adjusted. The larger the value is, the darker the line density becomes.
Oki Data CONFIDENTIAL 4.4 4.4.1 Image Quality Adjustment (Scanning Function) Gamma balance adjustment The gamma balance at the Black Mode is adjusted by adjusting the density. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
Oki Data CONFIDENTIAL 4.4.2 Density adjustment Adjusts the center density. Color Mode Color Original mode Text/ Photo Text Photo Custom mode 8339 8340 8341 8380 Item to be adjusted Remarks Manual The larger the value is, the density center darker the image becomes.
Oki Data CONFIDENTIAL 4.4.3 Background adjustment (Color Mode) The adjustment level of background center value is adjusted. The control value of background adjustment button is automatically adjusted to the same level as the adjusted center value. For example, when the control value of background adjustment key ranges from 0 to 6, the background center value (-2 to +2) is used to be the range from 6 to 14 accordingly.
Oki Data CONFIDENTIAL 4.4.5 Judgment threshold for ACS (common for copy and network scan) The judgment level is adjusted for the automatic identification of whether the original set on the glass is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at color modes. The same adjustment value is simultaneously applied to all cases of originals on the original glass for copier functions and network scanning functions, and those placed on the RADF.
Oki Data CONFIDENTIAL 4.4.7 Fine adjustment of black density The density of black side on scanned image is adjusted at color-scanning. Code Original mode Remarks 8314 Text/Photo The larger the value is, the black side of the image becomes darker. Acceptable values: 0 to 4 (Default: 1) 8315 Text 8316 Photo 8371 Custom mode The larger the value is, the black side of the image becomes darker.
Oki Data CONFIDENTIAL 4.4.9 Adjustment of saturation The saturation of the scanned image is adjusted for color-scanning. Code Original mode 8324 Text/Photo 8325 Text 8326 Photo 8373 Custom mode Remarks The larger the value is, the brighter the image becomes. The smaller the value is, the duller the image becomes. Acceptable values: 0 to 255 (Default: 128) (1) While pressing [0] and [5] simultaneously, turn the power ON.
Oki Data CONFIDENTIAL 4.4.11 Adjustment of the capacity and image quality of SlimPDF The compression quality or the resolution is adjusted to reduce the file capacity of a SlimPDF or improve its quality. Code Item to be adjusted Remarks 9104 Compression quality of SlimPDF background processing The smaller the value, the less the file capacity and the lower the image quality becomes. The larger the value, the greater the file capacity and the higher the image quality becomes.
Oki Data CONFIDENTIAL 4.4.13 Judgment threshold adjustment for blank originals (common for copy and scan) The judgment level is adjusted for automatic identification of whether the original set is blank or not. This adjustment is made when “OMIT BLANK PAGE” is selected on the control panel. The adjustment value is simultaneously applied to all modes at PPC and scanning.
Oki Data CONFIDENTIAL 4.4.15 Color conversion table selection The color conversion table for each original mode at color scanning can be selected as follows. Code 8305 8308 Original mode Item to be adjusted Text/Photo Color conversion Custom mode table Remarks 0: Color conversion for text or photo 1: Color conversion for text/photo 2: For reproduction of pure color * “For reproduction of pure color” increases the color reproduction of the pure color patch for CMY.
Oki Data CONFIDENTIAL 4.5 4.5.1 Image Quality Adjustment (FAX Function) Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. Color mode Black Original mode Item to be adjusted Remarks Text/ Photo Text * Photo 7533 7534 7535 Manual density center value [TEXT/PHOTO], [PHOTO]: The larger the value is, the darker the image becomes. [Text]: The larger the value is, the lighter the image becomes.
Oki Data CONFIDENTIAL 4.5.2 Background offsetting adjustment for RADF (common for copy, scan and fax) The background level for scanning originals with the RADF is adjusted when the background fogging at the scanning of a manually-set original and an original used with the RADF is different. This is to adjust the level of the background image removed when the scanning of the originals with the RADF is performed.
Oki Data CONFIDENTIAL 5. ERROR CODE AND TROUBLESHOOTING 5.1 General Descriptions This chapter explains the procedures for solving troubles occurring in the equipment. When a trouble occurs, check if an error code is displayed on the LCD screen of the control panel first. If displayed, refer to“& P. 5-4 “5.2 Error Code List”” to figure out the classification and contents of the error, and then refer to “& P. 5-27 “5.3 Diagnosis and Prescription for Each Error Code”” to remove its cause.
Oki Data CONFIDENTIAL 5.1.2 Collection of debug logs with a USB device [1] General description The purpose of collecting the debug logs is to acquire the information for analyzing problems which occurred during the MFP’s operation. In such a case, you can collect the debug logs by inserting a USB device into the MFP. Even if the power has to be turned OFF with the main power switch after a problem occurs, the debug logs will be saved in the MFP (up to 3 logs).
Oki Data CONFIDENTIAL Notes: • Do not remove the USB device while the LED in the MFP is blinking. • If the LED does not start blinking after the USB device is inserted and a few minutes have passed, try the procedure from step 1 again. • If there is no beeping after the LED starts blinking (about 20 minutes), try procedure from step 1 again. • If the USB device is inserted when the MFP is not ready, the debug logs cannot be collected. 5.
Oki Data CONFIDENTIAL 5.2 Error Code List The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or “CALL SERVICE” symbol is blinking. Notes: For the error codes not described in this guide, refer to the Hardware Guide. 5.2.1 Jam Error code Classification EA10 Finisher jam Contents Troubleshooting Paper not detected: Paper was not detected at the finisher within the set period after the paper was fed by the main unit. P.
Oki Data CONFIDENTIAL 5.2.2 Service call Error code CB30 Classification Troubleshooting Stacker motor abnormality P. 5-32 Rear alignment HP abnormality P. 5-32 CB50 Stapler motor HP abnormality P. 5-33 CC03 Download abnormality P. 5-33 CC80 Front alignment HP abnormality P. 5-33 CC91 Ejector abnormality P. 5-34 CC95 Paper support HP abnormality P. 5-34 CC96 Lever path abnormality P. 5-35 CDE0 Paddle HP abnormality P. 5-35 EAF2 Stapler motor HP abnormality P.
Oki Data CONFIDENTIAL Error code Contents Troubleshooting Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/registration” partition. P. 5-48 F101_6 Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/backup” partition. P. 5-49 F101_7 Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition. P.
Oki Data CONFIDENTIAL Error code Classification F113 Communication related service call Scanner software error P.5-42 Scanner CPU exception P.5-42 Other service call Database abnormality: Database is not operating normally. P. 5-61 F121 Database abnormality (user information management database) P. 5-62 F122 Database abnormality (Message/Job log management database) P. 5-62 F124 Database abnormality: Database is not operating normally. (Language management database) P.
Oki Data CONFIDENTIAL 5.2.3 Error in Internet FAX / Scanning Function 1. Internet FAX related error Error code Classification Troubleshooting 1C10 System access abnormality P. 5-67 1C11 Insufficient memory P. 5-67 1C12 Message reception error P. 5-67 1C13 Message transmission error P. 5-67 1C14 Invalid parameter P. 5-67 1C15 Exceeding file capacity P. 5-67 1C30 Directory creation failure P. 5-67 1C31 File creation failure P. 5-67 1C32 File deletion failure P.
Oki Data CONFIDENTIAL 2. RFC related error Error code Message displayed in the Web Page screen Contents Troubleshooting 2500 Syntax error, command unrecognized HOST NAME error (RFC: 500) Destination mail address error (RFC: 500) Terminal mail address error (RFC: 500) P. 5-69 2501 Syntax error in parameters or arguments HOST NAME error (RFC: 501) Destination mail address error (RFC: 501) Terminal mail address error (RFC: 501) P.
Oki Data CONFIDENTIAL 3. Electronic Filing related error Error code Message displayed in the Web Page screen Contents Troubleshooting 2B11 Job status failed. JOB status abnormality P. 5-69 2B20 Failed to access file. File library function error P. 5-69 2B30 Insufficient disk space. Insufficient disk space in /BOX partition P. 5-69 2B31 Failed to access Electronic Filing. Status of specified Electronic Filing or folder is undefined or being created/ deleted P.
Oki Data CONFIDENTIAL 4. Remote scanning related error Error code Message displayed in the Web Page screen Contents Troubleshooting 2A20 Failed to acquire resource System management module resource acquiring failure P. 5-70 2A31 WS Scan function is not available Disabled WS Scan P. 5-70 2A40 System fatal error System error P. 5-70 2A50 Job canceling Job canceling - 2A51 Power failure Power failure P.
Oki Data CONFIDENTIAL 5. E-mail related error Error code Message displayed in the Web Page screen Contents Troubleshooting 2C10 Illegal Job status System access abnormality P. 5-71 2C11 Not enough memory Insufficient memory P. 5-71 2C12 Illegal Job status Message reception error P. 5-71 2C13 Illegal Job status Message transmission error P. 5-71 2C14 Invalid parameter specified Invalid parameter P. 5-71 2C15 Email size exceeded limit or maximum size Exceeding file capacity P.
Oki Data CONFIDENTIAL 6. File sharing related error Error code Message displayed in the Web Page screen Contents Troubleshooting 2D10 Illegal Job status System access abnormality P. 5-73 2D11 Not enough memory Insufficient memory P. 5-73 2D12 Illegal Job status Message reception error P. 5-73 2D13 Illegal Job status Message transmission error P. 5-73 2D14 Invalid parameter specified Invalid parameter P. 5-74 2D15 Document size exceeded limit or maximum size.
Oki Data CONFIDENTIAL Error code Message displayed in the Web Page screen Contents Troubleshooting 2DA4 Sent Fax Documents in shared folder deleted upon user’s request. Manual deletion of transmitted FAX documents completed properly. - 2DA5 Received Fax Documents in shared folder deleted upon user’s request. Manual deletion of received FAX documents completed properly. - 2DA6 Failed to delete file. File deletion failure P. 5-73 2DA7 Failed to acquire resource.
Oki Data CONFIDENTIAL 7. E-mail reception related error Error code Message displayed in the Web Page screen Contents Troubleshooting 3A10 MIME Error has been E-mail MIME error detected in the received mail. P. 5-76 3A20 Analyze Error has been E-mail analysis error detected in the received mail. P. 5-76 3A30 Whole partial mails were not Partial mail time-out error reached by timeout. P. 5-76 3A40 Partial Mail Error has been Partial mail related error detected in the received mail. P.
Oki Data CONFIDENTIAL Error code Message displayed in the Web Page screen Contents Troubleshooting 3D10 Destination address error SMTP Destination Error has been detected in the received mail. This mail was deleted. P. 5-78 3D20 Offramp destination limitation error Offramp Destination limitation Error has been detected in the received mail. P. 5-78 3D30 Fax Board Error has been FAX board error occurred in the received mail. P.
Oki Data CONFIDENTIAL 5.2.4 Printer function error Following codes are displayed at the end of the user name on the print job log screen. Error code Contents Troubleshooting 4011 Print job cancellation - Print job (copy, list print, network print) is deleted from the print job screen. P. 5-79 4021 Print job power failure - The power of the equipment is turned OFF during print job (copy, list print, network print). P.
Oki Data CONFIDENTIAL Error code Contents Troubleshooting 4412 Double-sign encoding error: A double-sign encoding error occurred because the PDF file is encrypted in a forbidden language or in a language not supported. P. 5-80 4611 Font download failure (exceeding maximum number of registrations): A new font cannot be registered because the number of fonts registered in this equipment has reached the limit. P.
Oki Data CONFIDENTIAL 5.2.5 Web Page related error/Communication error with external application Error code Message displayed in the Web Page screen Contents Troubleshooting 5010 - Internal setting error: There is a print job, a proof print job, a private print job, a print job without a set department code, a scan job or a fax job remaining in this equipment. P.
Oki Data CONFIDENTIAL 5.2.6 MFP access error Error code Message displayed in the Web Page screen Contents Troubleshooting 6007 Failed user login Unsuccessful User Login to MFP: User authentication cannot be done because connection to the authentication server has failed. P.
Oki Data CONFIDENTIAL 5.2.7 Maintenance error Error code Message displayed in the Web Page screen Contents Troubleshooting 7101 Failed to update Copier Firmware System firmware installation failure P. 5-88 7103 Failed to update Copier Main ROM Engine firmware installation failure P. 5-88 7105 Failed to update Copier Scanner ROM Scanner firmware installation failure P. 5-88 7109 Failed to update Printer Driver Printer driver upload failure P.
Oki Data CONFIDENTIAL 5.2.8 Network error Error code Message displayed in the Web Page screen Contents Troubleshooting 8000 Static IPv4 duplicated address detected IPv4 address overlaps. P. 5-93 8011 Link Local address of IPv6 was duplicated. Linklocal Address Conflict P. 5-93 8012 Manual address of IPv6 was duplicated. Manual IPv6 Address Conflict P. 5-93 8013 Stateless address of IPv6 was duplicated. Stateless Address Conflict P.
Oki Data CONFIDENTIAL Error code Message displayed in the Web Page screen Contents Troubleshooting 8045 Peer IP Address mismatch Ipsec error for peer ip mismatch P. 5-98 8046 Local IP Address mismatch Ipsec error for local ip mismatch P. 5-98 8047 Local ID mismatch Ipsec error for local id mismatch P. 5-98 8048 Remote ID mismatch Ipsec error for remote id mismatch P. 5-98 8049 IPsec Remote IP mismatch Ipsec error for remote ip mismatch P.
Oki Data CONFIDENTIAL Error code Message displayed in the Web Page screen Contents Troubleshooting 8129 Active Directory Domain Kerberos Ticket has expired and cannot be used for Authentication Active Directory Domain - Kerberos Ticket has expired and cannot be used for Authentication P. 5-102 812A Active Directory Domain Verification of the Ticket has failed Active Directory Domain - Verification of the Ticket has failed P.
Oki Data CONFIDENTIAL 5.2.9 Error history In the setting mode (08-9703), the latest twenty groups of error data will be displayed.
Oki Data CONFIDENTIAL O Color mode 0: Auto color 5: Gray scale P 1: Full color 6: Unused 45641001TH Rev.
Oki Data CONFIDENTIAL 5.3 5.3.1 Diagnosis and Prescription for Each Error Code Check item Check item Contents Sensor check • Check the sensor in the test mode. • Check that there is no dust on the sensor. • Check that the actuator is correctly operated. Connector check • Check that the connector is not disconnected. • Check that the pins are not deformed and do not come off. • Disconnect and reconnect the connector. Harness check • Check if the harnesses are open circuited.
Oki Data CONFIDENTIAL 5.3.2 Paper jam in finisher section [EA10] Paper not detected Classification Paper jam in finisher section Error content Paper was not detected at the finisher within the set period after the paper was fed by the main unit.
Oki Data CONFIDENTIAL [EA26] Paper transport jam (stop command request) Classification Paper jam in finisher section Error content Main unit requested finisher to stop operating while finisher was feeding paper. Check item Measures Transport path If there is paper in the paper transport path, remove the paper.
Oki Data CONFIDENTIAL [EA2B] Paper transport jam (Exit transport sensor) Classification Paper jam in finisher section Error content Paper stayed for longer than set period at exit transport sensor while being transported in finisher transport path. Check item Measures Transport path If there is paper in the paper transport path, remove the paper.
Oki Data CONFIDENTIAL [EA40] Side cover open jam Classification Paper jam in finisher section Error content Jam occurred because finisher’s side cover was opened while finisher was transporting paper. Check item Measures Transport path If there is paper in the paper transport path, remove the paper. Side cover Close the cover if it is open.
Oki Data CONFIDENTIAL 5.3.3 Finisher related service call [CB30] Stacker motor abnormality * If [EAF8] occurs two times consecutively, it becomes a [CB30] error.
Oki Data CONFIDENTIAL [CB50] Stapler motor HP abnormality * If [EAF2] occurs two times consecutively, it becomes a [CB50] error.
Oki Data CONFIDENTIAL [CC91] Ejector abnormality * If [EAF3] occurs two times consecutively, it becomes a [CC91] error.
Oki Data CONFIDENTIAL [CC96] Lever path HP abnormality * If [EAF5] occurs two times consecutively, it becomes a [CC96] error.
Oki Data CONFIDENTIAL [EAF2] Stapler motor HP abnormality Classification Finisher related service call Error content Stapler motor HP abnormality Check item Measures Stapler • Connector check (P9-1) • Harness check Stapler motor • Motor check (M9) • Connector check (P9-1) • Harness check Finisher control PC board • Board check • Connector check (J9, J10) • Harness check Parts to be replaced Remark Stapler home position sensor Stapler motor Finisher control PC board [EAF3] Ejector abnormality C
Oki Data CONFIDENTIAL [EAF4] Paper support HP abnormality Classification Finisher related service call Error content Paper support HP abnormality Check item Measures Paper support home position sensor • Sensor check (S6) • Connector check (P7-13) • Harness check Paper support motor • Motor check (M6) • Connector check (P6-1) • Harness check Finisher control PC board • Board check • Connector check (J6, J7) • Harness check Parts to be replaced Remark Paper support home position sensor Paper supp
Oki Data CONFIDENTIAL [EAF6] Front alignment HP abnormality Classification Finisher related service call Error content Front alignment HP abnormality Check item Measures Front alignment plate home position sensor • Sensor check (S4) • Connector check (P8-3) • Harness check Front alignment motor • Motor check (M4) • Connector check (P6-12) • Harness check Finisher control PC board • Board check • Connector check (J6, J8) • Harness check Parts to be replaced Remark Front alignment plate home posi
Oki Data CONFIDENTIAL [EAF8] Stacker motor position detection error Classification Finisher related service call Error content Stacker motor position detection error Check item Measures Stack home position sensor • Sensor check (S9) • Connector check (P7-11) • Harness check Stacker motor • Motor check (M8) • Connector check (P14-3) • Harness check Finisher control PC board • Board check • Connector check (J7, J14) • Harness check Parts to be replaced Remark Stack home position sensor Stacker mo
Oki Data CONFIDENTIAL 5.3.4 Communication related service call [F070] Communication error between SYS board and PU board Classification Communication related service call Error content Communication error between SYS board and PU board Check item Measures Error code • Turn the power OFF and then back ON using the main power switch, and then check if the error code changes to another one. • If it changes to another one, follow the procedure for the changed error code.
Oki Data CONFIDENTIAL Procedure 3 Check item Measures Board check • Check if the connector CN118, CN119 on the SYS board and the connector CUIF0, CUIF1 on the PU board are completely inserted. • Check if the connector pin between the SYS board (connector CN118, CN119) and the PU board (connector CUIF0, CUIF1) is disconnected. • Check if the connectors HEAD0K, HEAD1Y, HEAD2M, and HEAD3C of the LED head are completely inserted, and the harness is disconnected or open circuited.
Oki Data CONFIDENTIAL 5.3.5 Scanner related service call [F112] Communication error between System-CPU and Scanner-CPU detected by Scanner-CPU [F113] Scanner software error [F114] Scanner CPU exception Classification Scanner related service call Check item Error content [F112] Communication error between System-CPU and Scanner-CPU detected by Scanner-CPU [F113] Scanner software error [F114] Scanner CPU exception Measures Debug log • To get the debug logs with a USB device and request the research.
Oki Data CONFIDENTIAL 5.3.6 Circuit related service call [F090] SRAM abnormality on the SYS board Classification Circuit related service call Contents SRAM abnormality on the SYS board Check item SRAM Measure Check the connection of SRAM 1. Turn the power OFF, and start up the Setting Mode (08). 2. When “SRAM REQUIRES INITIALIZATION” is displayed on the LCD, check the destination and then press the [START] button.
Oki Data CONFIDENTIAL 5.3.7 Other service call [F100_0] HDD format error (Operation failure of key data) Classification Other service call Contents HDD format error: Operation of HDD key data fails. Check item Setting Measures Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. 1. Install the system firmware. & P. 8-3 “8.
Oki Data CONFIDENTIAL [F100_2] HDD format error (HDD encryption key data damaged - both boards) Classification Other service call Contents HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged. Check item Encryption key status Measures Check the displayed message. ([3] + [C] + [POWER] → 5. Key Backup Restore) Take appropriate countermeasures shown in the table below according to the messages displayed in “SRAM Key Status” and “FROM Key Status”.
Oki Data CONFIDENTIAL [F101_0] HDD connection error (HDD connection cannot be detected.) [F101_1] Root partition mount error (HDD formatting fails.) [F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected.
Oki Data CONFIDENTIAL [F101_4] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/work” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 4: Partition mount error (The “/work” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent.
Oki Data CONFIDENTIAL [F101_5] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/registration” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 5: Partition mount error (The “/registration” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD.
Oki Data CONFIDENTIAL [F101_6] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/backup” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 6: Partition mount error (The “/backup” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent.
Oki Data CONFIDENTIAL [F101_7] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 7: Partition mount error (The “/imagedata” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD.
Oki Data CONFIDENTIAL [F101_8] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/storage” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 8: Partition mount error (The “/storage” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent.
Oki Data CONFIDENTIAL [F101_9] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/encryption” partition.) Classification Other service call Check item HDD, SYS board, Setting Contents HDD unmounted: Connection of HDD cannot be detected. Sub-code 9: Partition mount error (The “/encryption” partition is damaged.) Measures 1. Turn the power of the equipment OFF and check the connection of the HDD.
Oki Data CONFIDENTIAL [F102] HDD start error [F103] HDD transfer time-out [F104] HDD data error [F105] HDD other error Classification Other service call Check item HDD Contents HDD start error: HDD cannot become “Ready” state. HDD transfer time-out: Reading/writing cannot be performed in the specified period of time. HDD data error: Abnormality is detected in the data of HDD. HDD other error Measures • Connector and harness check • Check if the connector pins of the HDD are bent.
Oki Data CONFIDENTIAL [F106_1] ADI-HDD error: HDD type detection error Classification Other service call Check item Error item ADI-HDD error: HDD type detection fails. Measures Setting If the error is not recovered after rebooting the equipment or no abnormality is found on any check items for the HDD, reinstall the system software. HDD • Connector check • Harness check • Start the equipment in the 5C mode: [5] + [C] + [POWER] Check the file system and recover it if necessary.
Oki Data CONFIDENTIAL [F106_3] ADI-HDD error: ADI authentication Admin Password generation error Classification Other service call Error item ADI-HDD error: The generation of ADI authentication Admin Password fails. Check item Setting Measures Reinstall the system firmware. Reinstall the system software. [F106_4] ADI-HDD error: Authentication random number generation error Classification Other service call Error item ADI-HDD error: The generation of a random number for authentication data fails.
Oki Data CONFIDENTIAL [F109_0] Key consistency error (Consistency check operation error) Classification Other service call Check item Contents Key consistency error - Key consistency check on each key data fails. Measures Setting Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. 1. Install the system firmware. 2. If the error cannot be solved after installing the system firmware, reinstall the system software and application program. & P. 8-15 “8.3.
Oki Data CONFIDENTIAL [F109_3] Key consistency error (HDD encryption parameter damage) Classification Other service call Contents Key consistency error - Parameter used for HDD partition encryption are damaged. Check item Encryption key status confirmation Measures Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore. Take measures given in the following table according to the messages displayed in the SRAM Key Status and FROM Key Status fields.
Oki Data CONFIDENTIAL [F109_4] Key consistency error (license data damage) Classification Other service call Contents Key consistency error - The license data are damaged. Check item Encryption key status confirmation Measures Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore. Take measures given in the following table according to the messages displayed in the SRAM Licence Status and FROM Licence Status fields.
Oki Data CONFIDENTIAL [F109_5] Key consistency error (encryption key for ADI-HDD is damaged) Classification Other service call Contents Key consistency error - Encryption key for ADI-HDD is damaged. Check item Encryption key status confirmation Measures Check the message displayed by [3] + [C] + [POWER] → 5. Key Backup Restore. Take measures given in the following table according to the messages displayed in the SRAM Key Status and FROM Key Status fields.
Oki Data CONFIDENTIAL SRAM Key Status FROM Key Status KeyMismatch KeyMismatch Measure Recover the encryption key on the SYS board. (Transfer the license from SYSSRAM to SYS-FROM.) P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS board”([C] Restore ADI key) Recover the encryption key on the SRAM board. (Transfer the license from SYS-FROM to SYS-SRAM.) P. 6-22 “6.2.
Oki Data CONFIDENTIAL SRAM Key Status KeyNull/ KeyBroken FROM Key Status Measure KeyNull/ KeyBroken 1. Create the partition in the HDD, and reinstall the system software. P. 6-13 “6.2.3 Precautions and procedures when replacing the HDD”(Perform step 3 or later in “[E] Replace / Format HDD”) 1. Recover all the data on the SRAM board. [5] + [9] + [POWER] → 2. Restore SRAM Data from USB (For details, see “9.1.
Oki Data CONFIDENTIAL [F121] Database abnormality (user information management database) Classification Other service call Error item Login after the startup fails in any starting mode because user management database is corrupted. Check item Measures 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 1. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.) 2.
Oki Data CONFIDENTIAL [F130] Invalid MAC address Classification Other service call Contents Invalid MAC address Check item Setting Measures Compare the serial number of the equipment with a number displayed with 08-9601. If they are different, enter the correct serial number at 089601, 08-9083. [F131] Error due to damage to filtering setting file Classification Other service call Contents The filtering function is not working properly due to the damage to the file for the filtering setting.
Oki Data CONFIDENTIAL [F200] Data Overwrite option (GP-1070) disabled Classification Other service call Contents Data Overwrite option (GP-1070) disabled Check item Setting Measures Perform firmware installation (all firmware: OS, HDD, SYS, Engine Main Firmware, and Scanner Firmware) with the USB device. * When the function of the Data Overwrite option (GP-1070) is deleted from the equipment, the service call “F200” occurs. Perform 08-3840 to install the Data Overwrite Enabler (GP-1070).
Oki Data CONFIDENTIAL [F520] Operating system start error Classification Other service call Error item The operating system fails to start. Check item Setting Measures 1. Reboot. 2. If it has still not recovered, reinstall the system software. 3. If it still persists after step 2, perform [3] + [C] + [POWER] → 3, and then reinstall the system software. Notes: User data will be deleted when [3] + [C] + [POWER] → 3 is performed.
Oki Data CONFIDENTIAL [F700] Overwrite error Classification Other service call Error item Overwriting fails. Check item Setting Measures • If a service call occurs again after the reboot, replace the HDD. [F800] Date error Classification Other service call Error item The year 2038 problem Check item Setting Measures Reset the date, and request the administrator to set the date and time. 1. Turn the power on while pressing the [6] and [CLEAR] button. 2.
Oki Data CONFIDENTIAL 5.3.8 Error in Internet FAX / Scanning Function Notes: • When formatting the HDD ([5] + [C] + [POWER] ON → [3] → [1]), all data in the shared folder, Electronic Filing, Address Book, template, etc. are erased. Back up these data before the initialization. Note that some of data cannot be backed up & P. 6-13 “6.2.
Oki Data CONFIDENTIAL [1C63] Terminal IP address unset Reset the Terminal IP address. Turn the power OFF and then back ON. Perform the job in error again. [1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. [1C65] SMTP address unset Reset the SMTP address and perform the job. Turn the power OFF and then back ON. Perform the job in error again. [1C66] Server time-out error Check if the SMTP server is operating properly.
Oki Data CONFIDENTIAL [2] RFC related error [2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail address error (RFC: 500) [2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail address error (RFC: 501) Check if the Terminal mail address and Destination mail address are correct. Check if the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again.
Oki Data CONFIDENTIAL [2B51] List library error Check if the Function list can be printed. If it can be printed, retry the job in error. If it cannot, replace the main memory. If it still cannot be printed, initialize the HDD ([5] + [C] + [POWER] ON → [3] → [1]) [2BA0] Invalid Box password Check if the password is correct. Reset the password. When this error occurs when printing the data in the Electronic Filing, perform the printing with the administrator’s password.
Oki Data CONFIDENTIAL [2A60] WS Scan user authentication failure • When “1” (TTEC’s WIA driver) is set for 08-9749 and also Windows Fax&Scan is used Check if the user name that you used to log in Windows is a name registered as a user. • When MFP panel or EWB Scan is used Check if the login user name is a name registered as a user. [2A70] Remote Scan privilege check error Check if correct privilege is given to the user. [2A71] WS Scan privilege check error Check if correct privilege is given to the user.
Oki Data CONFIDENTIAL [2C30] Directory creation failure [2C31] File creation failure [2C33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. [2C40] Image conversion abnormality [2C62] Memory acquiring failure Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. [2C43] Encryption error Turn the power OFF and then back ON.
Oki Data CONFIDENTIAL [2C6A] HOST NAME error (No RFC error) Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [2C6B] Terminal mail address error Check the SMTP Authentication method. Check if there is an illegal character in the Terminal mail address. Set the correct SMTP Authentication method or delete the illegal character and reset the appropriate Terminal mail address, then perform the job again.
Oki Data CONFIDENTIAL [2D14] Invalid parameter When a template is used, form the template again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [2D15] Exceeding the maximum size for file sharing Divide the file in error into several files and retry. Or retry the job in a single-page format. [2D30] Directory creation failure [2D31] File creation failure [2D33] File access failure Check if the access privilege to the storage directory is writable.
Oki Data CONFIDENTIAL [2D67] FTP service not available Check if the setting of FTP service is valid. [2D68] File sharing service not available Check if the setting of SMB is valid. [2D69] NetWare service not available Check if the Netware setting is enabled. [2DC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. [2E10] USB storage system access abnormality Turn the power OFF and then back ON. Perform the job in error again.
Oki Data CONFIDENTIAL [2E40] Image conversion abnormality in USB storage Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and then perform the job in error again. [2E43] Encryption failure in USB storage Turn the power OFF and then back ON. Perform the job in error again. [2E44] Encryption PDF enforced mode error in USB storage Reset the encryption and perform the job in error again. To create an image file not encrypted, consult your administrator.
Oki Data CONFIDENTIAL [3A50] Insufficient HDD capacity error These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs, etc. Request the sender to retransmit after a certain period of time, or divide the mail into more than one. Insufficient HDD capacity error also occurs when printing is disabled for no printing paper. In this case, supply the printing paper.
Oki Data CONFIDENTIAL [3C70] Power failure error Check if the mail is recovered after turning ON the power again. Request the sender to retransmit the mail if it is not recovered. [3C90] OffRamp Fax transmission disable error OffRamp Fax transmission disable error has been detected in the received mail. Confirm if the Fax Send Function of MFP setting is disable or not. [3D10] Destination address error Check if the setting of the server or DNS is correct. Correct if any of the setting is incorrect.
Oki Data CONFIDENTIAL 5.3.9 Printer function error [4011] Print job cancellation This message appears when deleting the job on the screen. [4021] Print job power failure When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again. [4031] HDD full error Delete unnecessary private print jobs and invalid department print jobs.
Oki Data CONFIDENTIAL [4213] File storing limitation error The file storing function is set to “disabled”. Check the settings of the equipment. [4214] Fax/Internet Fax transmission limitation error Check the settings of this equipment. [4221] Private-print-only error Select “Private print”, and then perform the printing again. [4231] Hardcopy security printing error Hardcopy security printing cannot be performed because the function is restricted in the selfdiagnosis mode.
Oki Data CONFIDENTIAL [4F10] System abnormality (1) Perform the job in error again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. (2) Collect the debug log with USB device. & P. 5-2 “5.1.2 Collection of debug logs with a USB device” (3) Initialize HDD. Refer to step 3 and later in “[E] Replace / Format HDD” in “6.2.3 Precautions and procedures when replacing the HDD”. 45641001TH Rev.
Oki Data CONFIDENTIAL 5.3.10 Web Page related error/Communication error with external application [5010] Internal setting error Classification Communication error with external application Error item There is a print job, a proof print job, a private print job, a print job without a set department code, a scan job or a fax job remaining in this equipment. Check item Setting Measures Delete the remaining jobs. Turn the power OFF and then back ON.
Oki Data CONFIDENTIAL [5016] Expired SSL certificate Classification Communication error with external application Error item SSL certificate is expired. Check item Setting Measures Set the correct time. [5017] Other SSL certificate related error Classification Communication error with external application Error item SSL certificate is invalid. Check item Setting Measures Install the correct SSL certificate.
Oki Data CONFIDENTIAL [501B] No URL (host/port) or invalid path Classification Communication error with external application Error item Initial URL is invalid. Check item Setting Measures Set the correct initial URL. [5030] HTTP communication error Classification Communication error with external application Error item An error in the HTTP communication Check item Setting Measures Check the URL for communication. Check that the valid IP address is assigned to connect to the server.
Oki Data CONFIDENTIAL [5BD0] Power failure during restoration Classification Error item Web Page related error Check item Setting Measures • Check if the power cable is connected properly and is inserted securely. • Check if the power voltage is unstable. • Reattempt the restoration of the database (Address Book, templates, F-code (Mailbox) or user information).
Oki Data CONFIDENTIAL 5.3.11 MFP access error [6007] Unsuccessful User Login to MFP Classification MFP access error Error item User authentication cannot be done because connection to the authentication server has failed. Check item Setting Measures Check if the operating status of the server and connection from an MFP have been confirmed.
Oki Data CONFIDENTIAL [6041] Card authentication: Card related error Classification MFP access error Error item Card data cannot be obtained correctly. Check item Setting Measures Reattempt scanning. If the error still occurs after reattempting scanning for several times, card data may be corrupted or the card reader may be out of order.
Oki Data CONFIDENTIAL 5.3.12 Maintenance error [7101] System firmware installation failure [7103] Engine firmware installation failure [7105] Scanner firmware installation failure [7111] Patch installation failure [7113] Plug-in installation failure [7115] HDD data installation failure [7119] PFC firmware installation failure Classification Maintenance error Error item System firmware installation failed. ([7101]) Engine firmware installation failed. ([7103]) Scanner firmware installation failed.
Oki Data CONFIDENTIAL [711D] License key returning failure Classification Maintenance error Error item The one-time dongle license fails to be returned to USB device. Check item Setting Measures Return the license to the USB device used for installing the license. Check that the USB device is correctly installed. Notes: The GP-1080 IPSec Enabler cannot return to the USB device due to license problem. The GP-1070 Overwrite Enabler cannot return to the USB device in the high security (08-8911: 3).
Oki Data CONFIDENTIAL [71AC] File save error during certificate acquisition from SCEP server Classification Maintenance error Error item File save error occurred during certificate acquisition from SCEP server. Check item Setting Measures File saving failed for some reason. If the error still occurs after rebooting the equipment, start up using the following procedure: [3] + [C] + [POWER] → 3.
Oki Data CONFIDENTIAL [7265] SU Recovery installation failure Classification Maintenance error Error item SU Recovery installation failure Check item Setting Measures SU Recovery installation failed. Reinstall the firmware. [7267] PU firmware installation failure Classification Maintenance error Error item PU firmware installation failure Check item Setting Measures PU firmware installation failed. Reinstall the firmware.
Oki Data CONFIDENTIAL [7271] Duplex installation failure Classification Maintenance error Check item Setting 45641001TH Rev.1 Error item Duplex installation failure Measures Duplex installation failed. Reinstall the firmware.
Oki Data CONFIDENTIAL 5.3.13 Network error [8000] Static IPv4 address conflict Classification Network error Error item IPv4 address overlaps. Check item Setting Measures Check if the same IP address is not used by other machine. [8011] Linklocal Address Conflict Classification Network error Error item Linklocal Address Conflict Check item Setting Measures Check if the same IP address is not used by other machine.
Oki Data CONFIDENTIAL [8023] Can not contact Authentication Server/Switch Classification Network error Error item Failed in connection to authentication server and switch. Check item Setting Measures Check connectivity to switch or server. [8024] Certificate verification Failure Classification Network error Error item Failed in verification of certificate. Check item Setting Measures Check if a valid certificate is installed.
Oki Data CONFIDENTIAL [8034] IKEv1 invalid certificate Classification Network error Error item Ipsec error if invalid certificate uploaded Check item Setting Measures Check the CA and User certificate in MFP and peer machine. [8035] IKEv1 certificate not supported Classification Network error Error item Ipsec error if certificate not supported Check item Setting Measures Check the User certificate type.
Oki Data CONFIDENTIAL [8039] IKEv1 invalid signature Classification Network error Error item Ipsec error for invalid signaturer for certificate Check item Setting Measures Mismatch in Signature payload (MAC or IV). Check the CA and user certificate in MFP and peer machine.
Oki Data CONFIDENTIAL [803E] IKEv2 ISAKMP SA unavialable Classification Network error Error item Ipsec error if ISAKMP SA is not created of destroyed due to some uncertain condition Check item Setting Measures Restart IPsec service on Peer and retry.
Oki Data CONFIDENTIAL [8043] IPsec IKE version mismatch Classification Network error Error item Ipsec error if ike version is not matching Check item Setting Measures Mismatch in IKE version. Check the IKE version in MFP and peer. [8044] IPsec encaptulation mismatch Classification Network error Error item IPsec error for encaptulation is not matching Check item Setting Measures Check the IPsec mode (Transport/Tunnel) in MFP and peer.
Oki Data CONFIDENTIAL [8049] IPsec Remote IP mismatch Classification Network error Error item IPsec error for remote IP mismatch Check item Setting Measures Remote traffic selector mismatch. Check the source address/port in IPsec filter. [804A] IPsec IKE timeout Classification Network error Error item IPsec error for IKE timeout Check item Setting Measures Check the network connectivity between MFP and peer machine. Select the Flush Connections Option and retry.
Oki Data CONFIDENTIAL [8069] Invalid TSIG/SIG(0) Key file Classification Network error Error item This message is displayed when the key file for SIG(0) or TSIG is invalid. Check item Setting Measures Verify the TSIG/SIG(0) key files used. [8101] Wireless association with Access point failure Classification Network error Error item Wireless association with Access point failure Check item Setting Measures Verify the credentials used for association with Access point.
Oki Data CONFIDENTIAL [8122] Domain - Invalid Username or Password Classification Network error Error item The user name or password of the domain authentication is not valid and the user cannot log on. Check item Setting Measures Check if the user name or password is correctly entered. Enter them by specifying the upper and lower case letters correctly. [8123] Domain - Server not present in Network Classification Network error Error item The server cannot be detected at domain authentication.
Oki Data CONFIDENTIAL [8127] Domain - Invalid logon hours for the User Classification Network error Check item Setting Error item The user log-on time is invalid at domain authentication and the user cannot log-on. Measures Check the log-on time setting of the user account in “Active Directory User and Computer”.
Oki Data CONFIDENTIAL 5.4 5.4.1 Other errors Equipment operation disabled after the installation of option(s) Check if the optional board is installed properly. 5.4.2 Wireless LAN connection disabled The connection state and settings of the Wireless LAN can be checked with [USER FUNCTIONS] → [ADMIN] → [WIRELESS LAN] → [SETTING CHECK]. Confirm the settings with the administrator.
Oki Data CONFIDENTIAL 6. REPLACEMENT OF PC BOARDS/HDD 6.1 Removal and Installation of PC Boards/HDD Refer to the Hardware Guide for the removal and installation procedures of the PC boards other than the SYS board, HDD, and SRAM board . Notes: When the PC board/HDD is replaced, refer to the respective Notes and Cautions of “Replacement of PC boards and HDD” in & P. 6-10 “6.2 Precautions, Procedures and Settings for Replacing PC Boards and HDD”. 6.1.
Oki Data CONFIDENTIAL (3) Open the front cover and remove two screws. Fig.6-5 (4) Release 2 latches. As shown in the figure, insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches. Notes: When using tools, be sure not to put your face and hands in the direction in which force will be applied; otherwise this could result in injury. In addition, be sure not to damage the cover. Fig.6-6 45641001TH Rev.
Oki Data CONFIDENTIAL (5) Release 2 latches. As shown in the figure, insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches. Notes: When using tools, be sure not to put your face and hands in the direction in which force will be applied; otherwise this could result in injury. In addition, be sure not to damage the cover. Fig.6-7 (6) Release the latches (I) and (II).
Oki Data CONFIDENTIAL (7) Pull the bottom of the cover outward, release the latch, and remove the cover. Fig.6-10 6.1.2 SYS Board cover (1) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (2) Remove 15 screws, and take off the SYS board cover. Fig.6-11 45641001TH Rev.
Oki Data CONFIDENTIAL 6.1.3 SYS board (1) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover. & P. 6-4 “6.1.2 SYS Board cover” (3) Take off the fax unit if it’s installed. & P. 6-9 “6.1.6 FAX unit” (4) Unplug all the connectors and cable connected to the SYS board, and then take out the connectors and cable from the SYS board case. Fig.6-12 (5) Remove 2 screws. Fig.6-13 45641001TH Rev.
Oki Data CONFIDENTIAL (6) Remove 8 screws, and then take off the SYS board. Notes: When removing the SYS board, do not apply pressure to the heat sink, memory or SRAM board by holding them too firmly. Fig.6-14 6.1.4 Hard disk (HDD) (1) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover. & P. 6-4 “6.1.2 SYS Board cover” (3) Take off the fax unit if it’s installed. & P. 6-9 “6.1.6 FAX unit” (4) Unplug the connector connected to the hard disk. Fig.
Oki Data CONFIDENTIAL (5) Remove 3 screws. Fig.6-16 (6) Remove 4 screws and take off the hard disk. Fig.6-17 45641001TH Rev.
Oki Data CONFIDENTIAL 6.1.5 SRAM board (1) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover. & P. 6-4 “6.1.2 SYS Board cover” (3) Take off the fax unit if it’s installed. & P. 6-9 “6.1.6 FAX unit” (4) Release 2 latches and take off the SRAM board for the SYS board[1] with the case. Fig.6-18 (5) Release 2 latches[1] and take off the SRAM board for SYS board[2] from the case. Fig.6-19 45641001TH Rev.
Oki Data CONFIDENTIAL 6.1.6 FAX unit (1) Take off the right side cover. & P. 6-1 “6.1.1 Right side cover” (2) Take off the SYS board cover. & P. 6-4 “6.1.2 SYS Board cover” (3) Remove 2 screws. Fig.6-20 (4) Unplug the connectors and cable connected to the SYS board. Fig.6-21 (5) Remove 2 screws, and then take off the fax unit. Fig.6-22 45641001TH Rev.
Oki Data CONFIDENTIAL 6.2 6.2.1 Precautions, Procedures and Settings for Replacing PC Boards and HDD Precautions when replacing PC boards • The ID for each equipment is registered on the PU board, the SYS board and SU board. So, if their replacement is required, be sure to replace only one board at a time. Do not replace the SYS board and the SRAM board (for the SYS board) together. • If both the PU board and SYS board require replacement, replace them in the following procedure. 1.
Oki Data CONFIDENTIAL 6.2.2 HDD fault diagnosis This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD failure can be diagnosed or predicted with the information displayed. 1. Display The following screen is displayed with setting code 08-9065. You can also refer to the same information by pressing the [ON/OFF] button while pressing [5] and [C] simultaneously and then selecting “5. SMART Info”. Fig.
Oki Data CONFIDENTIAL 3. ID=05 and c5 ID Name Description Remarkd 05 Re-allocated Sector Count The number of sectors reassigned This value tends to increase at HDD failure. c5 Current Pending Sector Count The number of candidate sectors to be reassigned This value tends to increase at HDD failure. 4. Description of each ID ID Name Meaning 01 Read Error Rate This attribute is a measure of the read error rate.
Oki Data CONFIDENTIAL 6.2.3 Precautions and procedures when replacing the HDD Notes: • When the HDD is replaced, it is necessary to back up the data in the HDD before replacing and to recover them after replacing. • To maintain the security, ask users to perform the backup/restore for users’ data/information in the HDD. The service technician can perform them only when users permit it. • Some data in the HDD cannot be backed up and can be kept only on the paper.
Oki Data CONFIDENTIAL [A] Back up in HDD Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the type of data, availability and method of backup. Type of data in HDD Availability Backup method Image data in the e-Filing Available Archive them in the “e-Filing” of Web Page. As for the backup in Box data, all data (selectable by the box) can be backed up / restored in one go by using “e-Filing Backup/Restore Utility”.
Oki Data CONFIDENTIAL [D] Erase HDD In case of the ADI-HDD: (1) Turn the power ON while pressing [4] and the [CLEAR] button simultaneously. (2) Key in [1] to select “1: Revert factory install status HDD.” and then press the [START] button. (3) Turn the power OFF. [E] Replace / Format HDD (1) Confirm that the power is turned OFF. (2) Replace the HDD. (Refer to & P. 6-6 “6.1.4 Hard disk (HDD)”.) (3) Create the partitions on the HDD. 1. Turn the power ON while pressing [3] and [CLEAR] button simultaneously.
Oki Data CONFIDENTIAL [F] Reset user’s setting items and restore data/information Ask the user (machine administrator) to reset the user’s setting items and to restore data or information. Refer to the following for the reset and restore: Items to reset/restore Method Printer driver Upload them in the “Administrator” menu of Web Page.
Oki Data CONFIDENTIAL [I] Adjust image quality (1) Start up with the Adjustment mode (05). (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) (3) Perform “Automatic gamma adjustment” (05-7165). & P. 4-4 “4.2.1 Automatic gamma adjustment” (4) Turn the power OFF. 45641001TH Rev.
Oki Data CONFIDENTIAL 6.2.4 Precautions and Procedures when replacing the SYS board A procedure for SYS board replacement is shown below. Start [A] Return License [B] Replace the SYS board [C] Restore ADI key [D] Restore encryption key [E] Restore license [F] Update firmware version [G] Reinstall license [H] Check firmware versions Setting completed Fig.6-24 [A] Return License Notes: • If the Setting Mode (08) is not started up, “[A] Return License” can be omitted.
Oki Data CONFIDENTIAL (7) After 10 to 40 seconds passes, the screen for notifying the success of performance is displayed. Then press the [OK] button. If this screen is not displayed or the screen for notifying the failure of performance is displayed, quit this operation by pressing the [NO]/[CLOSE] button. Then, check whether the one-time dongle, which you used for uploading the selected license, is installed in the equipment. (8) Check that the returned license is not displayed on the screen.
Oki Data CONFIDENTIAL [D] Restore encryption key Notes: If turning the power ON while pressing [3] and the [CLEAR] button simultaneously or restoring the key is not possible, update the system firmware using the download jig, and then perform this procedure again. & P. 8-20 “8.4 Firmware Updating with PWA-DWNLD-JIG2” (1) Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. (2) Enter the password, and then press the [OK] button.
Oki Data CONFIDENTIAL [G] Reinstall license If the license was returned in “[A] Return License”, reinstall it with the following procedure. (1) Turn the power ON while pressing [0] and [8] simultaneously. (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) (3) Key in [3840], and then press the [START] button. (4) Press the [INSTALL] button.
Oki Data CONFIDENTIAL 6.2.5 Precautions and procedure when replacing the SRAM board (for the SYS board) Notes: Do not replace the HDD and the SRAM board (for the SYS board) together. Be careful not to damage the board when replacing the SRAM board. A procedure for replacing the SRAM board is shown below. When disposing of the SRAM board, perform the items in & P. 6-31 “6.3.4 Precautions when disposing of the SRAM board (for SYS board)”.
Oki Data CONFIDENTIAL [A] Backup SRAM Notes: If “[A] Backup SRAM” fails, proceed to “[B] Return License”. If “[A] Backup SRAM” succeeds, proceed to “[C] Replace SRAM board”. (1) Turn the power ON while pressing [6] and the [CLEAR] button simultaneously. (2) When “SRAM Clear Mode” appears on the LCD, key in [0] to select “0. Set Serial Number” and then press the [START] button. (3) Key in the serial number on the label attached to the rear cover of the equipment, and then press the [OK] button.
Oki Data CONFIDENTIAL [C] Replace SRAM board (1) Confirm that the power is turned OFF. (2) Take off the Fax Unit (GD-1340) if it is installed. (3) Replace the SRAM board (for the SYS board). & P. 6-8 “6.1.5 SRAM board ” [D] Clear SRAM system storage area (1) Turn the power ON while pressing [6] and [CLEAR] simultaneously. (2) When “SRAM Clear Mode” appears on the LCD, key in [1] to select “1. Clear SRAM” and then press the [START] button.
Oki Data CONFIDENTIAL [G] Backup ADI key If the ADI-HDD is installed, follow the steps below. To confirm the type of device, start up the equipment in the 4C mode. (1) Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) (3) Key in [5] to select “5. Key Backup Restore”, and then press the [START] button. (4) Key in [6] to select “6.
Oki Data CONFIDENTIAL [J] Initialize SRAM board (1) Start up with the Setting Mode (08). (2) Initialize the SRAM error. 1. When “SRAM REQUIRES INITIALIZATION” is displayed on the LCD, check the destination and then press the [START] button. If the destination is not correct, key in the correct one and then press the [START] button. 2. After the confirmation message is displayed, press the [INTERRUPT] button. (3) Perform the panel calibration (08-9050). 1.
Oki Data CONFIDENTIAL [L] Enable HDD encryption If the HDD encryption function is used, follow the procedure below. (1) Start up with the Setting mode (08). (2) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [ENTER] button without entering anything.) (3) Enable the encryption function. • For high security mode Set the value of 08-8911 to “3”.
Oki Data CONFIDENTIAL 6.2.6 Precautions and Procedures when replacing the PU board Refer to the Hardware Guide for the replacement procedure of the PU board. 6.2.7 Precautions and Procedures when replacing the SU board Refer to the Hardware Guide for the replacement procedure of the SU board. 6.2.8 Firmware confirmation after the PC board/HDD replacement After replacing the PC board/HDD, check the firmware version in the setting mode (08) and confirm if the firmware combination is correct.
Oki Data CONFIDENTIAL 6.2.9 License re-registration using the one-time dongle [1] Re-registration when the board is replaced The license registered using the one-time dongle can be re-registered only in the same equipment. When the SYS board or SRAM board (for SYS board) is replaced, follow the procedures for re-registration given below. (1) Start up with the Setting Mode (08). (2) Enter the password, and then press the [OK] button.
Oki Data CONFIDENTIAL (6) The Remove screen is displayed. Then press the [YES] button. If this screen is not displayed, check that the one-time dongle is installed in the equipment properly. (7) After 10 to 40 seconds have passed, the screen for notifying the success of the performance is displayed. Then press the [OK] button. If the screen for notifying a failure of the performance is displayed, quit this operation by pressing the [CLOSE] button.
Oki Data CONFIDENTIAL 6.3 6.3.1 Precautions for Installation of GP-1070 and Disposal of HDD/ Board Precautions for Installation of GP-1070 When installing the Data Overwrite Enabler (GP-1070), perform the following setting: 3C->6. Erase HDD Securely : HDD securely erasing This setting is the overwriting method complying with DoD 5220.22-M. 1: LOW: This is the normal overwriting method. (This setting is used normally.) 2: MEDIUM: This overwriting method is more secure than LOW.
Oki Data CONFIDENTIAL 7. REMOTE SERVICE There are following functions as Remote Service. 1. Auto Supply Order Automatically orders the toner by FAX or E-mail. 2. Service Notification Notifies the status of the equipment to the service technician by E-mail or FAX. 7.1 7.1.1 Auto Supply Order Outline Automatically orders the toner. (1) Placing an Order There are two ways to place an order. • FAX Installation of the FAX board is required.
Oki Data CONFIDENTIAL (2) Touch Panel Setting Each item is set from the Auto Supply Order screen on the touch panel. Entering the password and customer information is required because the setting is made from the ADMIN screen. Setting it with the administrator is a must.
Oki Data CONFIDENTIAL • E-mail information of this equipment (common information) [ADMIN] > [E-MAIL] FROM ADDRESS E-mail address of this equipment (*) FROM NAME E-mail username of this equipment * When sending an E-mail, validity of the address is checked. If the address is invalid, it is not sent. (3) Output of setting list of the Auto Supply Order. 1. Enter the Service UI Mode. & P. 3-5 “3.2 Service UI” 2. Select “FAX LIST PRINT MODE” and then press [NEXT]. 3.
Oki Data CONFIDENTIAL 7.1.3 Setting procedure (1) Start up the self-diagnosis setting mode 08-9783, and then change the setting value to “0”. (2) Turn the power OFF, and then ON. (3) Press the [USER FUNCTIONS] button to enter the user function screen. (4) Press the [ADMIN] button. Fig.7-1 When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is displayed. Fig. 7-2 (5) Press the [PASSWORD] button and the screen is switched to a full keyboard.
Oki Data CONFIDENTIAL (7) The SERVICE screen is displayed. Fig. 7-3 (8) Press the [SUPPLY ORDER SETUP] button. Fig. 7-4 (9) Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed. Fig. 7-5 45641001TH Rev.
Oki Data CONFIDENTIAL (11) Press the buttons on the screen of ORDER INFORMATION to set the required item. [FAX]/[MAIL]/ [OFF] Select the [FAX] or the [MAIL] button for the transmitting way of order. (HTTP has not been supported yet.) [OFF]: Turn off the AUTO SUPPLY ORDER function. [FAX NUMBER] Input the FAX number of supplier. (To transmit by FAX, the order cannot be placed automatically if you do not input the number.) [E-MAIL] Input the E-mail address of supplier.
Oki Data CONFIDENTIAL (16) The SERVICE screen is displayed. Fig. 7-7 (17) Press the [SERVICE INFORMATION] button. (18) The CUSTOMER/SERVICE TECHNICIAN screen is displayed. Fig. 7-8 (19) Press the buttons of the screen of CUSTOMER/SERVICE TECHNICIAN to set the required item. CUSTOMER [NAME] Input the name of customer. [TEL NUMBER] Input the telephone number of customer. [E-MAIL] Input the E-mail address of customer. [ADDRESS] Input the address of customer.
Oki Data CONFIDENTIAL (20) Press the [OK] button to register and complete the order information setting. (21) The SERVICE screen is returned. Fig. 7-9 (22) Press the [SUPPLY ORDER SETUP] button. Fig. 7-10 (23) Press the [TONER ORDERING] button. (24) The TONER ORDERING screen is displayed. Fig. 7-11 45641001TH Rev.
Oki Data CONFIDENTIAL (25) Press the [TONER] button. Fig. 7-12 (26) Input the order information of TONER. [PART NUMBER] Toner number [CONDITION] The order is placed when the number of toner empty reaches the number specified for the CONDITION. [QUANTITY] Quantity to be ordered AUTO ORDER [ON]/[OFF] Allows you to select whether each part to be ordered is placed automatically or not. (27) Press the [OK] button to register the setting of toner order. (28) The TONER ORDERING screen is displayed.
Oki Data CONFIDENTIAL (29) Press the [CLOSE] button. Notes: Auto Supply Order setting is also available from the following setting mode (08).
Oki Data CONFIDENTIAL (31) Press the [SERVICE NOTIFICATION (DEVICE INFO)] button. (32) Press the [ON] or [OFF] button in “Service Notification (Device Info). When the [OFF] button is pressed, all functions related Service Notification (Device Info) become ineffective. Fig. 7-14 (33) When Service Notification (Device Info) is set to ON, the screen to set the notification date is displayed. Then set the notification date with the following procedure. Fig. 7-15 45641001TH Rev.
Oki Data CONFIDENTIAL Set the date and time of the Total Counter. The following 3 items can be specified for the date setting, and more than one day of the week also can be selected. • Day of the week (More than one day can be selected.) • Notify Date 1 • Notify Date 2 • Day of the week ([SUN] to [SAT] buttons) Pressing the buttons ([Sunday] to [Saturday]) of the desired day makes transmission on every specified day. More than one day can be selected.
Oki Data CONFIDENTIAL 7.1.4 Order Sheet Format The sample of order sheet is as follows. (1) FAX (This format is the same as that of TIFF image attached E-mail.
Oki Data CONFIDENTIAL (2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.
Oki Data CONFIDENTIAL (3) Result list DATE & TIME CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS SERVICE TECHNICIAN NUMBER SERVICE TECHNICIAN NAME SERVICE TECHNICIAN TEL NUMBER SERVICE TECHNICIAN E-MAIL SUPPLIER NAME SUPPLIER ADDRESS ORDER XXXXXXXXX :99-99-'99 99:99 :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Oki Data CONFIDENTIAL QUANTITY: Order quantity TONER CARTRIDGE: Toner cartridge DESCRIPTION AREA: Remarks DEVICE DESCRIPTION: Model name (MFP model name) SERIAL NUMBER: Serial number DEVICE FAX NUMBER: Fax number DEVICE E-MAIL ADDRESS: E-mail address PRINT COUNTER: Print count SCAN COUNTER: Scan count TOTAL: Total BLACK: Black FULL COLOR: Full color BLACK REMAINING QUANTITY (%) Toner remaining quantity (Black) 45641001TH Rev.
Oki Data CONFIDENTIAL 7.2 7.2.1 Service Notification Outline This function automatically notifies the status of the equipment to the service technician by E-mail or FAX. The following three are the items to be notified. • Total counter notification When this function is effective, it notifies each counter information periodically (on the set date and time every month).
Oki Data CONFIDENTIAL (2) Press the [SERVICE] button. Fig. 7-22 (3) Press the [SERVICE NOTIFICATION] button. Fig. 7-23 (4) Press the [E-MAIL] or [FAX] button in “SERVICE NOTIFICATION”. When the [OFF] button is pressed, all functions related Service Notification become ineffective. Fig. 7-24 45641001TH Rev.
Oki Data CONFIDENTIAL (5) Enter the E-mail address or FAX number of the destination. When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the E-mail addresses and press the [OK] button. (Maximum 3 addresses can be set.) Fig. 7-25 Press the [FAX NUMBER] button, key in the FAX number and then press the [OK] button. Fig. 7-26 45641001TH Rev.
Oki Data CONFIDENTIAL (6) Press the [ON] button to notify or the [OFF] button not to notify each item for E-mail and FAX. When Total Count Transmit is set to ON, the screen to set the notification date is displayed. Then set the notification date with the following procedure. Fig. 7-27 Set the date and time of the Total Counter. The following 3 items can be specified for the date setting, and more than one day of the week also can be selected. • • • Day of the week (More than one day can be selected.
Oki Data CONFIDENTIAL • Notify Date 1 and Notify Date 2 ([DATE] button) Pressing the [DATE] button sets up to 2 dates on which you wand to send data. * This is not affected by the specified day of the week. Fig. 7-28 Key in the date (acceptable values: 0-31) in “Notify Date 1” or “Notify Date 2” and press the [OK] button. • Time setting ([CHANGE] button) Pressing the [CHANGE] button sets the time at which you wand to send data.
Oki Data CONFIDENTIAL (7) Press the [OK] button. The setting completes. Notes: Service Notification setting is also available from the following setting mode (08). Items 45641001TH Rev.
Oki Data CONFIDENTIAL 7.2.3 Items to be notified The items to be notified are shown below. 1. Total Counter Transmit by E-mail Subject: Counter Notification 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Date : 04/26/2013 12:34 Machine Model : OKI MBxxxx SerialNumber : 1234567890 Total Counter : 00004787 Supplier: Name : SUPPLIER_NAME Tel Number : 1122334455 E-Mail : Supplier_emailaddress@cccc.
Oki Data CONFIDENTIAL ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ Date Machine model name Serial number Total counter value Supplier information Customer information Service technician information Count setting of large-sized paper (Fee charging system counter) Definition setting of large-sized paper (Fee charging system counter) Number of output pages in the Copier Function (BLACK) Number of output pages in the Printer Function (BLACK) Number of output pages at the List Print Mode (BLACK) Number of output page
Oki Data CONFIDENTIAL 2. Total Counter Transmit by FAX Sheet 1 COUNTER NOTIFICATION 1 2 3 4 DATE MACHINE MODEL SERIAL NUMBER TOTAL COUNTER : 12/04/14 13:47 : OKI MBxxx : 1234567890 : 00004787 5 CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS : CUSTOMER_NAME : CUSTOMER_ADDRESS : 1234567890 : customer_emailaddress@dddd.
Oki Data CONFIDENTIAL Sheet 3 COUNTER NOTIFICATION 20 PRINTER ERROR HISTORY DATE 13/04/13 13/04/12 13/04/12 13/03/15 13/02/25 TIME 16:44 22:28 22:23 22:23 11:12 ERROR CODE F110 F110 F110 F110 F110 COUNTER 00000000 00000000 00000000 00000000 00000000 DATE 08/04/13 08/04/13 08/04/13 08/04/13 08/04/13 TIME 16:44 16:44 16:44 16:44 16:44 ERROR CODE F110 F110 F110 F110 F110 COUNTER 00000000 00000000 00000000 00000000 00000000 (*1) TONER INFORMATION 21 BLACK REMAINING QUANTITY (%) : 00000059 Fig.
Oki Data CONFIDENTIAL 3. Toner near-empty notification by e-mail Subject: Toner Near-Empty Notification 1 2 3 4 5 6 7 8 9 Date : 04/26/2013 12:34 Machine Model : OKI MBxxx SerialNumber : 1234567890 Total Counter : 00004787 Supplier: Name : SUPPLIER_NAME Tel Number : 1122334455 E-Mail : Supplier_emailaddress@cccc.xxx Address : SUPPLIER_ADDRESS Customer: Name : CUSTOMER_NAME Tel Number : 1234567890 E-Mail : customer_emailaddress@dddd.
Oki Data CONFIDENTIAL 1. Date 2. Machine model name 3. Serial number 4. Total counter value 5. Supplier information 6. Customer information 7. Service technician information 8. Count setting of large-sized paper (Fee charging system counter) 9. Definition setting of large-sized paper (Fee charging system counter) 10. Number of output pages in the Copier Function (BLACK) 11. Number of output pages in the Printer Function (BLACK) 12.
Oki Data CONFIDENTIAL 4. Toner near-empty notification by FAX Sheet 1 TONER NEAR-EMPTY NOTIFICATION 1 2 3 4 DATE MACHINE MODEL SERIAL NUMBER TOTAL COUNTER : 13/04/14 13:47 : OKI MBxxx : 1234567890 : 00004787 5 CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS : CUSTOMER_NAME : CUSTOMER_ADDRESS : 1234567890 : customer_emailaddress@dddd.
Oki Data CONFIDENTIAL Sheet 3 TONER NEAR-EMPTY NOTIFICATION 20 PRINTER ERROR HISTORY DATE 08/04/13 08/04/12 08/04/12 08/03/15 08/02/25 21 ERROR CODE F110 F110 F110 F110 F110 COUNTER 00000000 00000000 00000000 00000000 00000000 DATE 08/04/13 08/04/13 08/04/13 08/04/13 08/04/13 TIME 16:44 16:44 16:44 16:44 16:44 ERROR CODE F110 F110 F110 F110 F110 COUNTER 00000000 00000000 00000000 00000000 00000000 (*1) TONER CARTRIDGE INFORMATION COLOR CODE TONER NEAR-EMPTY COUNTER SETTING CURRENT TONER NEAR-EMP
Oki Data CONFIDENTIAL 22. Color of toner cartridge 1: Black 23. Toner near-empty counter 24. Setting value of toner cartridge rotation time counter 25. Current value of toner cartridge rotation time counter 26. Toner near-empty sensed 27. Destination setting of toner cartridge 28 Toner remaining quantity (Black) 45641001TH Rev.
Oki Data CONFIDENTIAL 5. Service Call Transmit Subject: Service Call Notification 1 4 5 6 7 8 9 Date: 04/14/2013 13:47 Machine Name: OKI MBxxx 2 SerialNumber:1234567890 3 Function: Printer Severity: Error ErrorCode: XXXX Message: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Supplier: Name Tel Number E-Mail Address : SUPPLIER_NAME : 1122334455 : supplier_emailaddress@cccc.
Oki Data CONFIDENTIAL ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ 45641001TH Rev.1 Date (When an error occurs) Machine model name Serial number Function: Fixed at “Printer” Severity: Fixed at “Error” Error code Error message: The content of error is displayed. Supplier information Customer information Service technician information History of error *1 The latest 20 errors are displayed.
Oki Data CONFIDENTIAL 8. FIRMWARE UPDATING 8.1 Overview When you want to update the firmware to the latest one or the equipment becomes inoperable due to some defect in the firmware, updating can be performed as follows.
Oki Data CONFIDENTIAL B. Fig.8-2 B P. 8-23 System firmware C. Fig.8-3 C FAX firmware (GD-1340) P. 8-26 Notes: • Written firmware varies depending on the kinds of the boards provided as service parts. For updating, only the minimum firmware is installed on the system control PC board, logic PC board, and scanning section control PC board. No firmware is installed on the FAX board.
Oki Data CONFIDENTIAL 8.2 Firmware Updating with USB Device To update firmware, store update program and firmware data files in the USB device. The update program is “signatures.sig”, and it needs to be stored in the USB device. It is necessary for updating firmware except that of the System firmware. For the data file for each firmware, refer to the following tables. Notes: When performing the update, use the latest program. 8.2.
Oki Data CONFIDENTIAL Important: • Only the USB devices which meet the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB device with a flash memory (to be connected directly to the USB port) and its capacity is 2GB or more. - Operation of the USB device used for updating has been confirmed at the input check of this equipment (Test mode 03). (& P. 3-7 “3.
Oki Data CONFIDENTIAL 8.2.2 Update procedure Important: • The file system of USB device should be formatted in the FAT or FAT32 format. Be careful since the devices formatted in NTFS or other format will not be able to be operated. The file system can be confirmed on the device properties in applications such as Explorer of Windows. • Never shut down the equipment during the update. Firmware data and the following option data (if installed) could be damaged and may not be able to be operated properly.
Oki Data CONFIDENTIAL (5) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) Enter Password ! “ * # < $ > % ? & _ ‘ . ( ^ ) @ = + ~ [ | ` ] ; { : } / 1 Q W E R T Y U I O P 2 3 A S D F G H J K L 4 5 6 Z X C V B N M , . 7 8 9 Caps Space Ok Backspace Reset Fig.11-1 The screen for selecting items to be updated is displayed after approx. 3 minutes.
Oki Data CONFIDENTIAL Notes: • The display of items on this screen varies depending on the types of data written on the USB device. Each item is displayed only when each data file is written on the USB device in the following conditions. Item Condition 1. SYSTEM FIRMWARE (OS Data) O290SF0Wxxxx.tar is written. (xxxx is version.) 2. ENGINE FIRMWARE H291PUPWW.xxxx is written. (xxxx is version.) 3. SCANNER FIRMWARE H282SUPWW.xxxx is written. (xxxx is version.) 4.
Oki Data CONFIDENTIAL (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen.
Oki Data CONFIDENTIAL Notes: • “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Even though an update fails, do not turn the power OFF until other updates are finished. If “Update Failed” appears at the bottom of the screen, turn OFF the power and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
Oki Data CONFIDENTIAL • When a PU firmware update error or SU firmware update error occurs, “Update Failed” or “Failed” appears on the screen and the error number and error message appear next to the message. For details of each error, refer to the following tables.
Oki Data CONFIDENTIAL (9) Press the [ON/OFF] button to shut down the equipment, and then remove the USB device. (10) Perform the initialization of the updating data. • Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. • Key in “9030”, and then press the [START] button. • Press the [INITIALIZE] button. [B] Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data were overwritten properly.
Oki Data CONFIDENTIAL During the update, “Update in progress” is displayed on the right of each item. After it is completed, “Completed” is displayed there. Example screens of the system firmware update are as follows, and these are the same for other firmware. Firmware Update Mode System Firmware Version : xxxx(x.x.x.x) Update Mode : USB Update Updata Status * 1. SYSTEM FIRMWARE (OS Data) 2.
Oki Data CONFIDENTIAL 8.3 Patch Updating with USB Device System firmware and System software can be updated in a shorter time than normal update using the data file for the patch update. Notes: When performing the update, use the latest program. 8.3.1 Firmware type and data file name for patch updating Equipment Firmware Stored Data file name Display System firmware System control PC board (SYS board) O290SFPWxxxx.tar * xxxx is version.
Oki Data CONFIDENTIAL Important: • Only the USB devices which meet the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed. - A combination USB device with a flash memory (to be connected directly to the USB port) and its capacity is 1GB or more. - Operation of the USB device used for updating has been confirmed at the input check of this equipment (Test mode 03). (& P. 3-7 “3.
Oki Data CONFIDENTIAL 8.3.2 Update procedure Important: • The file system of USB device should be formatted in the FAT or FAT32 format. Be careful since the devices formatted in NTFS or other format will not be able to be operated. The file system can be confirmed on the device properties in applications such as Explorer of Windows. • Never shut down the equipment during the update. Firmware data and the following option data (if installed) could be damaged and may not be able to be operated properly.
Oki Data CONFIDENTIAL (5) Enter the password, and then press the [OK] button. (If the password is not set for Service, press the [OK] button without entering anything.) Enter Password ! “ * # < $ > % ? & _ ‘ . ( ^ ) @ = + ~ [ | ` ] ; { : } / 1 Q W E R T Y U I O P 2 3 A S D F G H J K L 4 5 6 Z X C V B N M , . 7 8 9 Caps Space Ok Backspace Reset Fig.11-2 The screen for selecting items to be updated is displayed after approx. 3 minutes.
Oki Data CONFIDENTIAL Notes: • The display of items on this screen varies depending on the types of data written on the USB device. Each item is displayed only when each data file is written on the USB device in the following conditions. Item Condition 1. SYSTEM FIRMWARE(OS Data) O290SFPWxxxx.tar is written. (xxxx is version.) 2. SYSTEM SOFTWARE (HD Data) O290HDPWxxxx.tar is written. (xxxx is version.) • If the USB device is not recognized properly, “USB device Not detected” message is displayed.
Oki Data CONFIDENTIAL (7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. The follow screen shows the display when selecting “1. SYSTEM FIRMWARE (OS Data)” in the update selection menu. “Update in progress” is displayed on the right side of the selected item, and then “Verifying Signature...” appears. Fig.8-12 (8) “Patch Update Successful Restart the MFP” is displayed at the bottom of the LCD screen after the updating is completed properly. Fig.
Oki Data CONFIDENTIAL Notes: • “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. “Failed” appears next to the failed item on the status display. Even though an update fails, do not turn the power OFF until other updates are finished. If “Update Failed” appears at the bottom of the screen, turn OFF the power and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
Oki Data CONFIDENTIAL 8.4 Firmware Updating with PWA-DWNLD-JIG2 The data to be overwritten by this update are as follows. When the SYS board is replaced, update the ROM data written on SYS board as necessary. Equipment Firmware Stored System firmware System control PC board (SYS board) PWA-DWNLD-JIG2 (48MB) [1] [2] ROM4 ROM1 ROM5 ROM2 ROM6 ROM3 Fig.
Oki Data CONFIDENTIAL 8.4.1 Writing the data to the download jig (PWA-DWNLD-JIG2) The download jig (PWA-DWNLD-JIG2) is that in which the Flash ROM is mounted on the board directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs. Connect the download jig with the ROM writer via ROM writer adapter to write data. For the procedure to write data, refer to the downloading procedure, instruction manual of each ROM writer, or other sources. [2] [3] [1] [4] Fig.
Oki Data CONFIDENTIAL [A] Precautions when writing the System firmware data • Set the writing voltage (VID) to 3.3 V. When an error appears while the data are being written to the download jig, set the writing voltage (VID) to 12 V and then write them. • When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it is not set. • Load the data file into the buffer by means of the following settings.
Oki Data CONFIDENTIAL 8.4.2 System firmware The system firmware can be updated individually by using PWA-DWNLD-JIG2. Important: • Be sure to shut down the equipment before installing and removing the download jig. • Do not shut down the equipment during the update. The data could be damaged and not be able to be operated properly. [A] Update procedure (1) Write the ROM data to be updated to the download jig (PWA-DWNLD-JIG2). (2) Press the [ON/OFF] button to shut down the equipment.
Oki Data CONFIDENTIAL (14) Restore the key and license data by following the steps below. • Restore the key data by pressing the [1] key to select “1. Key SRAM to FROM”, then press the [START] button. • If the state of “FROM Licence Status” is “KeyMismatch”, restore the license data by pressing the [3] key to select “3. License SRAM to FROM “, then press the [START] button. • If ADI-HDD is installed, restore the encryption key data by pressing the [5] key to select “5.
Oki Data CONFIDENTIAL 8.5 Firmware Updating with K-PWA-DLM-320 The firmware of the option (FAX ROM) can be updated individually by using K-PWA-DLM320F. Update the ROM data written on each board according to the need such as the case of replacing the board. Options Model name Firmware FAX Unit (GD-1340) FAX firmware Stored FAX board K-PWA-DLM-320F [2] [1] [3] [4] Fig.8-17 [1] Connector [2] Mark for ROM installation direction [3] LED [4] ROM Important: Pay attention to the direction of the ROM.
Oki Data CONFIDENTIAL 8.5.1 FAX unit firmware (GD-1340) Important: • Before updating the FAX firmware, make sure to print out the current Function list for maintenance, Function list (ADMIN), Address book list and Group number information. In case the updating is failed and the registered information of the users is lost for some reason, re-register the user information referring to the lists and recover it. • Confirm the following items before turning OFF the power of the equipment.
Oki Data CONFIDENTIAL (7) Turn the power OFF using the main power switch of the equipment, remove the download jig, and then install the right side cover. (8) In the FAX Clearing Mode, perform the “FAX Set Up”. • Confirm the destination setting is correct in the Setting Mode (08). 08-9000: Destination setting of the equipment 08-9001: Destination setting of the FAX machine • Turn ON the power while [1] button and [*] button are pressed simultaneously. • Key in “100”. • Press the [START] button.
Oki Data CONFIDENTIAL 8.6 Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly.
Oki Data CONFIDENTIAL 8.7 When Firmware Updating Fails When the equipment was shut down during firmware updating or it could not be started after updating for some reason, perform firmware updating again following the procedure below. 8.7.1 Procedure (1) Update “System firmware“ of the system control PC board (SYS board) using the download jig (PWA-DWNLD-JIG2). Updating with the USB device becomes possible only after the “System firmware” has been updated. See the updating procedure below for details.
Oki Data CONFIDENTIAL 8.7.2 Flow chart for correcting USB update failure [A] When the update of the System firmware failed USB update failed Failed twice or more? NO Update USB. " 8.2 Firmware Updating with USB device YES Update download jig. " 8.4.2 System firmware " Update succeeded? NO YES Check system firmware version. (08-9930) Failed twice or more? NO " 8.6 Confirmation of the updated data " YES Is system firmware version correct? YES NO Replace SYS board. Update USB. " 8.
Oki Data CONFIDENTIAL [B] When the update of system software failed USB update failed Failed twice or more? Update USB. NO " 8.2 Firmware Updating with USB device YES Check HDD harness connection. Update USB. Update succeeded? NO YES Replace HDD. Update USB. Check system software version. (08-9900) " 8.6 Confirmation of the updated data " YES Update succeeded? NO NO Is system software version correct ? Replace SYS board. YES Update USB. Update completed 45641001TH Rev.1 " 8.
Oki Data CONFIDENTIAL 9. BACKUP FUNCTION 9.1 Data Cloning 9.1.1 General description Data cloning is a function that backs up user data, setting data and SRAM data into a USB device and also restores these data into the equipment. This function backs up or restores the data of the same equipment (same serial number), and is performed in the following cases.
Oki Data CONFIDENTIAL 9.1.3 Backup files The following files are saved in the root directory of the USB device by backing up. Filename Remark Modelname_MFPSerialNo_yyyy-MM-dd_ E.g.: When backup was performed at 13:59 on hh-mm October 1st, 2010. T290_CUK911379_2010-10-01_13-59 9.1.4 Cloning procedure [A] Backup procedure (1) Press the [ON/OFF] button to shut down the equipment. (2) Connect the USB device [1] to the USB port [2] on the right upper cover. [1] [2] Fig.
Oki Data CONFIDENTIAL [B] Restore procedure (1) Press the [ON/OFF] button to shut down the equipment. (2) Connect the USB device [1] to the USB port [2] on the right upper cover. [1] [2] Fig. 9-4 Notes: Backing up cannot be performed with multiple USB device [1] connected at the same time. (3) Turn the power ON while pressing the [5] and [9] buttons simultaneously. (4) If “3” is set for 08-8911, enter the password. (5) Select “2. Restore SRAM Data from USB”, and then press the [START] button.
Oki Data CONFIDENTIAL [C] Confirmation of the error “Backup Failed” or “Restore Failed” is displayed on the lower left part of the LCD screen when the data have not been properly backed up or restored. Moreover, details of an error are displayed under the above message. (The following is an example screen when “USB device not detected” is displayed.) SRAM Data Cloning Mode Firmware Version : x. x. x.
Oki Data CONFIDENTIAL 9.2 AES Data Encryption Function Setting 9.2.1 General description Data encryption is a function that encrypts data in the HDD to enhance the security. Note that this function may affect the equipment performance. 9.2.2 Precautions When the data encryption function is set enabled, data currently stored in the HDD will not be retrieved.
Oki Data CONFIDENTIAL 9.2.3 Setting procedure A procedure for setting the data encryption function is shown below. Start [A] Back up data in HDD [B] Print out "FUNCTION FOR MAINTENANCE" [C] Print out "FUNCTION" list [D] Erase HDD [E] Reset user's setting item and restore data/information [F] Reset "FUNCTION LIST FOR MAINTENANCE" [G] Reset "FUNCTION" list [H] Check actuation of data encryption function setting Setting completed Fig. 9-5 45641001TH Rev.
Oki Data CONFIDENTIAL [A] Back up in HDD Ask the user (machine administrator) to back up the data in the HDD. Refer to the table below for the type of data, availability and method of backup. Type of data in HDD Availability Backup method Image data in the e-Filing Available Archive them in the “e-Filing” of Web Page. As for the backup in Box data, all data (selectable by the box) can be backed up / restored in one go by using “e-Filing Backup/Restore Utility”.
Oki Data CONFIDENTIAL [C] Print out “FUNCTION” list (1) Press the [USER FUNCTIONS] button. (2) Press the [ADMIN] button, enter the password, and then press the [ENTER] button. (3) Press the [LIST/REPORT] button and then the [LIST] button. (4) Press the [FUNCTION] button. The “FUNCTION” list is printed out. Notes: Explain the procedure to the user (machine administrator) and ask him/her to enter his/ her password.
Oki Data CONFIDENTIAL [F] Reset “FUNCTION LIST FOR MAINTENANCE” (1) Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. (2) While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode) (3) Compare the lists which were printed before and after the formatting to check the setting items having the different setting values. Set the value which was set before the formatting Turn the power OFF. (4) Turn the power OFF.
Oki Data CONFIDENTIAL 9.2.4 Procedure for disabling data encryption function The basic procedure is the same as the one for enabling this function. To disable it, set “0 (Invalid)” in the code 08-9379 at step & P. 9-8 “[D] Enable data encryption function”. 9.2.5 Procedure for discarding HDD when data encryption function is enabled Set the data encryption function disabled following the procedure shown in & P. 9-10 “9.2.4 Procedure for disabling data encryption function”.
Oki Data CONFIDENTIAL 9.3 High Security Mode 9.3.1 General description The High Security Mode is a security mode complying with the IEEE2600.1 Security Standards Requirement. To have the equipment enter this mode, follow the procedure and the precautions below. 9.3.2 Prior confirmation • Confirm that the administrator for the equipment is authorized and ask him/her to observe the installation.
Oki Data CONFIDENTIAL 9.3.4 Precautions • In the High Security Mode, an integrity check system is operated at every restart. If F521 (integrity check error) is displayed, take the necessary measures following the troubleshooting procedure. • When a self-diagnostic mode is started in the High Security Mode, an authentication screen appears.
Oki Data CONFIDENTIAL 10. EXTERNAL COUNTERS 10.1 Outline This chapter describes the interface between the equipment and coin controller. This equipment does not support card controller and mechanical counter. 10.2 Signal Notes: • Use 24V supplied from the main equipment as power for the output signals (KCTRON) from the transistor. • Do not connect inductive loads, such as a mechanical counter or a relay coil, to CTRON. 10.2.1 Pin Layout 1.
Oki Data CONFIDENTIAL 2. Connector on the SYS board: CN110 (JST-made B7B-PH-SM4) (Coin Controller) Pin No.
Oki Data CONFIDENTIAL 10.2.2 Details of the signals 1. CTRON signal (output signals) These signals are synchronized with electronic counter of the equipment and they become “Low” when one sheet of paper is counted up. They are the signals for coin controller, and output from the LGC board. Single count OFF ON Fixed time Fig.10-1 2. CTRCNT signal (input signals) The CTRCNT signal enables to accept copies when the coin controller is connected, and copies can be accepted with “Low”.
Oki Data CONFIDENTIAL 5. BKCTR signal, MNCTR signal, FLCTR signal (output signals) These signals become “Low” (ON) synchronizing with the CTRON signal according to the copying mode used. The pulse width corresponds to the fixed time. Though the CTRON signal is set to “Double count”, they are not outputted synchronizing with the second count signal. 6. SIZE3, SIZE2, SIZE1 and SIZE0 signals (output signals) These 4 signals are outputted in the combination of 4 sizes for the paper to be copied.
Oki Data CONFIDENTIAL 10.3 Notices 10.3.1 Setting code Each signal will be enabled by configuring the setting code “08-9016” (Counter installed externally). 08-9016 0: No external counter (Default) 1: Coin controller 5: Coin controller supporting ACS 10.3.2 Setting value change and restrictions when using the coin controller 1. Setting value - 08-9016 (Counter installed externally): Set to “1” (Coin controller).
Oki Data CONFIDENTIAL 11. SELF-DIAGNOSIS CODE (03/05/08 CODE) Test mode (03) Input check (Test mode 03) Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed on the following pages. [FAX] button: OFF/[COPY] button: ON/[SCAN] button OFF (“C%” is displayed.) Contents Digital Button key [0] Items to check Highlighted display e.g. Normal display e.g.
Oki Data CONFIDENTIAL Output check (test mode 03) Code Function Procedure 301 Modem test 2100Hz 2 302 Modem test 14.4KBPS(V17) 2 303 Modem test 9.6KBPS(V29) 2 304 Modem test 4.8KBPS(V27) 2 305 Modem test 300BPS 2 306 Modem test 1850Hz 2 307 Modem test 1650Hz 2 308 Modem test 1100Hz 2 309 Modem test 462Hz 2 310 Modem test 1300Hz 2 311 Modem test 33.6KBPS(V.34) 2 312 Modem test 28.8KBPS(V.34) 2 313 Modem test 24.0KBPS(V.34) 2 314 Modem test 16.8KBPS(V.
Oki Data CONFIDENTIAL Adjustment Mode (05) Codes 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Contents Procedure 05 Adjustment Printer mode Feeding system/ Paper transport Setting method of drawer size 4800 0 1st drawer 1 0~1 SYS 0: Manual 1: Automatic 4 05 Adjustment Printer mode Feeding system/ Paper transport Setting method of drawer size 4800 1 2nd drawer 1 0~1 SYS 0: Manual 1: Automatic 4 05 Adjustment Printer mode
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode 4910 1 Details Default Acceptable RAM value value Procedure Contents Background 3 0~6 PU 0: -3 1: -2 2: -1 3: 0 4: 1 5: 2 6: 3 4 4911 Drum cleaning mode 0 0~1 PU 0: Disabled 1: Enabled 1 Reproduction Primary scanning ratio direction adjustment 7000 PPC 128 0-255 SYS When the value increases by “1”, the reproduction ratio in the primary scanning direction increases by approx. 0.1%.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Background adjustment PPC(black) 7102 Photo 128 0-255 SYS The larger the value, the darker the background becomes. The smaller the value, the lighter the background becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Contents Procedure 05 Adjustment Image Processing mode Gamma balance adjustment PPC(black) Text 7191 0 Low density 128 0-255 SYS The larger the value, the darker the image of the area surrounding the target area becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code 05 Adjustment Image Processing mode PRT(black/ Upper limit value in 1200dpi) toner saving mode 7302 05 Adjustment Image Processing mode PRT(black/600dpi) Upper limit value in toner saving mode 7307 05 Adjustment Image Processing mode PRT(black/600dpi) Upper limit value in toner saving mode 05 Adjustment Image Processing mode Upper limit PRT(black/600dpi) value in toner saving mode 05 Adjustment Image Processing mode Ga
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Contents Procedure 05 Adjustment Image Processing mode Gamma balance adjustment PRT(black) PS/Detail/600dpi 7316 0 Low density 128 0-255 SYS When the value increases, the density in the target area becomes higher.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode XPS/ Detail/600dpi 7320 2 05 Adjustment Image Processing mode Gamma balance adjustment PRT(black) 05 Adjustment Image Processing mode Smoothing processing PRT(black) 7325 05 Adjustment Image Processing mode Smoothing processing PRT(black) 05 Adjustment Image Processing mode Smoothing processing PRT(black) 05 Adjustment Image Processing mode Gamma balance adjustment Monochrome/ 600dpi/ Auto PS/Text 736
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Gamma balance adjustment Monochrome/ 600dpi/ Auto XPS/Text 7366 1 Medium density 128 0-255 SYS When the value increases, the density in the target area becomes higher.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Background adjustment SCN(black) 7439 Gray scale 128 0-255 SYS The smaller the value, the lighter the background becomes. 1 05 Adjustment Image Processing mode Background adjustment SCN(black) 7441 User custom 128 0-255 SYS The smaller the value, the lighter the background becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Gamma balance adjustment SCN(black) User custom 7480 2 High density 128 0-255 SYS The larger the value, the darker the image of the area surrounding the target area becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Density adjustment FAX(black) Manual adjustment/ Center value 7533 Text/Photo 128 0-255 SYS The larger the value, the darker the image at the center value becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Stroke adjustment PS/PDF automatic 600dpi stroke adjustment 8239 1 Minimum stroke width when disabled 1 1-2 SYS This code is used to change the width of fine lines in PS and PDF printing. Automatic stroke adjustment is the function that prevents the width from changing according to the position.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Line width minimum value adjustment NW PRT 8240 600dpi 1 1-9 SYS The larger the value, the darker the fine lines become. 1 05 Adjustment Image Processing mode Line width minimum value adjustment PRT(color) 8241 1200dpi 4 1-9 SYS The larger the value, the darker the fine lines become.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Fine adjustment of black density SCN(color) 8315 Text 0 0-4 SYS The larger the value, the darker the black side of the image becomes. 1 05 Adjustment Image Processing mode Fine adjustment of black density SCN(color) 8316 Photo 0 0-4 SYS The larger the value, the darker the black side of the image becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details Default Acceptable RAM value value Procedure Contents 05 Adjustment Image Processing mode Density adjustment SCN(color) Manual adjustment/ Center value 8340 Text 128 0-255 SYS The larger the value, the darker the image becomes.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem Code Subcode Details 05 Adjustment FAX mode FAX 9850 Volume adjustment of pseudo ring for TEL/FAX 05 Adjustment System mode Maintenance 9960 Display of equipment information (SRAM) 45641001TH Rev.1 Default Acceptable RAM value value Procedure Contents 4 0-7 SYS Tone is output to speaker with set sound volume. 0 to 7 can be input. When the code is input, the speaker rings with set sound volume (setting value).
Oki Data CONFIDENTIAL Setting Mode (08) Codes 05/ 08 Mode Element Sub element Item Subitem SubCode code Details 08 Setting System Mode User interface Card reading device 3500 Device setting 08 Setting System Mode User interface Card reading device 3501 Card reader format information -1 Default Acceptable RAM value value Procedure Contents 0006 0001 042949 67295 SYS To enable the e-Bridge ID Gate, a card reading device should be set in the order of “ABYYZZZZ”.
Oki Data CONFIDENTIAL 05/ 08 Mode Element 08 Setting System Mode Sub element User interface Item Card reading device Subitem SubCode code 3502 Details Card reader format information -2 Default Acceptable RAM value value 0 042949 67295 Procedure Contents SYS The data of the block number in the noncontact IC is set.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Network 3631 Remote Access (SNMP) 1 0-1 SYS 0: Disabled 1: Enabled 1 08 Setting System mode User interface 3635 Trial copy function 1 0-1 SYS 0: Disabled 1: Enabled 1 08 Setting System mode Network 3702 Logon User Name of Windows Domain Authentication MFP’s serial number - 08 Setting System mode Network 3703 L
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System mode Network 3723 User authentication PDC/BDC timeout period (Unit: Seconds) 30 1-180 08 Setting System mode Network 3724 Windows Domain Authentication method of Windows Domain/ Scan to SMB/User Authentication 1 08 Setting System mode Network 3725 IPP max connection 08 Setting System mode Network 3726 08 Setting System mode Network 08 Setti
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network DPWS 3758 Metadata Exchange Port Number 50081 1-65535 NIC Port number used for DPWS Metadata Exchange 12 08 Setting System mode Network DPWS 3759 Print Port Number 50082 1-65535 NIC Port number used for DPWS Print 12 08 Setting System mode Network DPWS 3760 Scan Port Number 50083 1-65535 NIC Port numbe
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network IPv6 3781 Primary DNS Server Address Registration - - - Registration of Primary DNS Server Address. Maximum 40 characters (byte). 12 08 Setting System mode Network IPv6 3782 Secondary DNS Server Address Registration - - - Registration of Secondary DNS Server Address. Maximum 40 characters (byte).
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Network Direct SMTP 3810 Communication setting 0 0-1 SYS When an Internet Fax is sent, Direct SMTP communication is set. 0: Disabled 1: Enabled When “0: Disabled” is set, an Internet Fax is sent using an SMTP server.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Option FAX 3847 FAX mistransmission prevention 0 0-1 SYS FAX mis-transmission prevention function is switched.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details 08 Setting System mode General Summer time End 3860 Week 08 Setting System mode General Summer time End 3861 Day of the week 08 Setting System mode General Summer time End 3862 Hours 08 Setting System mode General Summer time End 3863 08 Setting System mode Network 08 Setting System mode Network 08 Setting Printer mode Paper feeding Default setting of paper source PPC 08 Setting Pri
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting Printer mode Paper feeding Paper size setting 4101 2nd tray Refer to contents 0-255 SYS Press the button on the LCD to select the size. This code is reset every time a paper size is detected automatically.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting Counter Mode Double count For fee charging Paper size 6010 Large-sized paper 1 0-1 SYS Sets whether LargeCounter is counted as 1 or 2 when printing large-sized paper. 0: Counted as 1 1: Counted as 2 * This code is a special code which has areas in both SYS-SRAM and PU.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting Counter mode Printer Black 6064 1 Small 0 8 digits SYS Counts the number of output pages at the Black Mode in the Printer Function according to its size (large/small).
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting Counter mode NW Scanning Full color 08 Setting Counter mode Copy Scanning 08 Setting Counter mode Copy 08 Setting Counter mode Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 6068 1 Small 0 8 digits SYS Counts the number of scanning pages at the Full Color Mode in the Scanning Function according to its size (large/ small).
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting Counter mode NW Scanning Black 08 Setting Counter mode FAX Transmission 08 Setting Counter mode FAX 08 Setting Counter mode Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 6072 1 Small 0 8 digits SYS Counts the number of scanning pages in the Scanning Function according to its size (large/small).
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting Counter Mode Custom counter Quota control Weighting/ Scanning 6081 0 Black/Gray 100 0-9999 SYS Weights addition of Scan Counter to Custom Counter. Since the count is calculated based on the existing Large/ Small counter, the count before changing this setting is also included in the count. 0 (weight: 0.00) – 9999 (weight: 99.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code 08 Setting Counter Mode Counter of Paper feed 08 Setting Counter mode PM counter Pickup roller (RADF) 6382 08 Setting Counter mode PM counter Pickup roller (RADF) 08 Setting Counter mode PM counter 08 Setting Counter mode Default Acceptable RAM value value Contents Procedure RADF 0 8 digits SYS Counts the number of originals fed from RADF.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem 08 Setting Counter mode SubCode code Details Default Acceptable RAM value value 6817 Calibration counter 0 8 digits Procedure Contents SYS Displays the number of times a calibration chart is printed. When “0” is set for this code, and also when in the line adjustment mode or when the fee charging counter is reset, this counter is reset.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element SubCode code Details Default Acceptable RAM value value Procedure Item Subitem Contents Image 08 Setting Image mode Processing FAX (black) Image quality switchover 7501 0 Primary scanning direction 1 0-1 SYS 0: Suppresses graininess 1: Suppresses smudge 4 Image 08 Setting Image mode Processing FAX (black) Image quality switchover 7501 1 Secondary scanning direction 1 0-1 SYS 0: Suppresses graininess 1: Dimensional accuracy pr
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode General 8520 Underscore conversion of prohibited character in filename 1 0-1 SYS Sets the prohibited characters in filename to covert to underscore.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System mode User interface 08 Setting System mode User interface 08 Setting System mode User interface 08 Setting System Mode Item Subitem SubCode code Details Default Acceptable RAM value value Contents Procedure 8546 Input setting of minus value for image shift when copying 0 0-1 SYS 0: Inputting a minus value is disabled. 1: Inputting a minus value is enabled.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Network Prioritized authentication server 8608 Windows 0 0-100 SYS Sets the prioritized authentication server to be searched (0 to 100). The servers displayed on the screen accessed by Web Page -> Administration -> Maintenance -> Directory Service are numbered beginning at the top (0 to 100).
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode General 8641 Notification setting for job cancel 1 0-1 SYS Sets the notification setting for job cancel.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface 8712 Display setting of the drawer setting button 1 0-1 SYS Sets whether the drawer button in USER FUNCTIONS is displayed or not.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface 8722 Display method of “Cannot find the Home Directory” on the control panel 0 0-1 SYS Sets the display method of error if the Home Directory for user cannot be obtained from the server when setting the Home Directory for scanning.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details 08 Setting System Mode User interface 8745 Enable/Disable setting of EWB history 08 Setting System Mode Network 8746 Port number setting of destination 10 for sending trap 08 Setting System Mode User interface 8748 08 Setting System Mode Network 08 Setting System Mode Default Acceptable RAM value value Procedure Contents 0 0-1 SYS Sets whether part of the cookie, password, and form data of user
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Maintenance Display of remaining life (for RDMS/MMDT) Drum 8762 4 K 0 0-100 SYS 0 ~ 100%. The small value indicates that the remaining life is short. 14 08 Setting System Mode Maintenance Display of remaining life (for RDMS/MMDT) Drum 8762 8 Fuser unit 0 0-100 SYS 0 ~ 100%.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System mode User interface Display setting 08 Setting System mode General Interval setting 08 Setting System mode General 08 Setting System mode Network 08 Setting System mode Subitem SubCode code Details Default Acceptable RAM value value 8781 Default setting of print screen when USB is inserted 0 0-1 8782 For fax 15 15~600 8783 Switchover of document sorting order of e-Filing Box 1 IEEE802.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System mode General Registration number for workflow 8900 2 Number of transmission and calling of Fax/ InternetFax 100 08 Setting System mode General Registration number for workflow 8900 3 Number of printing 1000 08 Setting System Mode Preview Fax 8901 Default setting 0 0-1 SYS Sets whether the preview function is enabled or disabled by default
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode MFP function setting 8914 3 InternetFAX 1 0-1 SYS Sets whether the InternetFAX function is enabled or disabled. 0: Disabled 1: Enabled 4 08 Setting System Mode MFP function setting 8914 4 Email 1 0-1 SYS Sets whether the email function is enabled or disabled.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode MFP function setting 8914 14 Twain Scanning (Remote Scan) 1 0-1 SYS Sets whether the remote scanning function is enabled or disabled.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System mode Subitem SubCode code Details Default Acceptable RAM value value 8925 Data tampering checking at startup 0 0-1 Procedure Contents SYS Sets whether data tampering is checked or not at startup. 0: Not checked 1: Checked * When the value of 08-8911 is set to “3” (Security mode: High level), the value of this code is automatically set to “1.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface 8948 Language package information - - - Displays the information of the installed language package.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System Mode Scanning 08 Setting System Mode General Item Scheduled automatic reboot Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 8980 Execution of Remote Scan while control panel is operated 0 0-1 NIC Sets whether the remote scanning is enabled or disabled if the user is logged in using the control panel when user authentication or department management is enabled.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System Mode User interface NFC reader 8988 Format information 2 0 08 Setting System Mode User interface NFC reader 8989 Format information 3 0 08 Setting System Mode Maintenance Notification of equipment information 8991 Notification setting 0 0-1 SYS 0: Disabled 1: Enabled 2 08 Setting System Mode Maintenance Notification of equipment informatio
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code 08 Setting System Mode Maintenance Notification of equipment information 8998 08 Setting System Mode Maintenance Notification of equipment information 8999 08 Setting System Mode Maintenance Notification of equipment information 08 Setting System Mode Maintenance Notification of equipment information 08 Setting System Mode Details Default Acceptable RAM value value Email address 3 for notification - - 1 A
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System Mode Option 08 Setting System mode Item SubCode code Details Default Acceptable RAM value value Procedure Contents 9001 Destination setting Refer to contents 0-27 SYS 0: Japan 1: Asia 2: Australia 3: Hong Kong 4: U.S.A./Canada 5: Germany 6: U.K.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System Mode General 08 Setting System Mode Initialization 08 Setting System Mode User interface 08 Setting System mode Item SubCode code Details Default Acceptable RAM value value Procedure Contents 9020 Size information of memory - - SYS Displays the sizes of the main memory and page memory. Enables to check if each memory is properly recognized.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System mode Item Subitem SubCode code Details Default Acceptable RAM value value 9060 Destination display at SRAM initialization Refer to contents 0-255 Procedure Contents SYS 20: ODA (ODC-IT) 21: OEL (ODC-IT) 22: AOS (ODC- IT) 23: JP (ODC-IT) 30: ODA (ODC-OA) 31: OEL (ODC-OA) 32: AOS (ODC-OA) 33: JP (ODC-OA) ODA: 20 OEL: 21 AOS: 22 JP: 23 * When the default value of 08-9845 is “0”, the default value of
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode General 9103 Time differences Refer to contents 0-47 SYS 0: +12.0h 1: +11.5h 2: +11.0h 3: +10.5h 4: +10.0h 5: +9.5h 6: +9.0h 7: +8.5h 8: +8.0h 9: +7.5h 10: +7.0h 11: +6.5h 12: +6.0h 13: +5.5h 14: +5.0h 15: +4.5h 16: +4.0h 17: +3.5h 18: +3.0h 19: +2.5h 20: +2.0h 21: +1.5h 22: +1.0h 23: +0.5h 24: 0.0h 25: -0.5h 26: -1.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface Power save 9113 Setting for turning the screen OFF for Power Save mode or the Shut Off mode 1 0-1 SYS 0: OFF 1: ON 1 08 Setting System Mode User interface Power save 9114 Energy saving mode 1 0-2 SYS 0: Off mode 1: Sleep mode 2: Auto mode 1 08 Setting System mode General Raw printing job 9117 Blank
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System Mode User interface 08 Setting System mode User interface 08 Setting System Mode User interface Default setting of RADF mode 08 Setting System mode User interface Maximum number of copy volume 08 Setting System Mode User interface 08 Setting System mode Default setting SubCode code Details Default Acceptable RAM value value Procedure Contents 9132 Default setting of screen (Function) 0 0-99 SYS Sets the
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode User interface Width setting for PPC image shift copying (linkage of front side and back side) 9149 Width setting for image shift copying (linkage of front side and back side) 0 0-1 SYS 0: ON 1: OFF 1 08 Setting System mode User interface Automatic Sorting Mode setting (RADF) PPC 9150 Automatic Sorting Mode setting (RADF
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem 08 Setting System mode User interface 08 Setting System mode User interface 08 Setting System Mode User interface Paper Feed 08 Setting System mode User interface Paper Feed 08 Setting System Mode Option FAX 08 Setting System mode User interface 08 Setting System mode User interface Feeding paper media 9185 08 Setting System mode User interface Feeding paper media 9185 45641001TH Rev.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode Network Retention period 9193 Web data retention period 10 0-999 SYS When a certain period of time has passed without operation after accessing Web Page, the data being registered is automatically reset. This period is set at this code.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System Mode Option FAX 08 Setting System Mode User interface Default mode setting 08 Setting System mode User interface 08 Setting System Mode Subitem SubCode code Details Default Acceptable RAM value value Contents Procedure 9211 Default setting of page by page-I FAX 0 0-4 SYS Sets the default value for the page by page of Internet FAX to be transmitted when creating a template.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface Default mode setting Default setting of 9218 resolution (SCN) Black 1 0-5 SYS 0: 150 dpi 1: 200 dpi 2: 300 dpi 3: 400 dpi 4: 600 dpi 5: 100 dpi 1 08 Setting System Mode User interface Default mode setting Default setting (SCN) 9219 Original mode (Full color) 0 0-3 SYS 0: Text 1: Text/Photo 2: Photo 3: C
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System Mode User interface Default setting of filing format E-mail 9227 Black 1 0-6 SYS 0: TIFF (Multi) 1: PDF (Multi) 2: Not used 3: TIFF (Single) 4: PDF (Single) 5: XPS (Multi) 6: XPS (Single) 1 08 Setting System Mode User interface Default setting of filing format Storing files 9228 Color/ACS 1 0-8 SYS 0: TIFF (Multi) 1: PDF
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System mode Image 08 Setting System mode Scanning 08 Setting System mode User interface Item Binarizing level setting (When judging as black in the ACS Mode) Default screen setting Subitem SubCode code 9230 4 Details Step +2 Default Acceptable RAM value value 235 0-255 Procedure Contents SYS Sets the binarizing level of each step. When the value increases, the image becomes darker.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System mode User interface 9252 Clearing timing for files and Electronic Filing Agent 1 0-1 08 Setting System mode User interface 9261 Maximum number of time job build performed 1000 5-1000 08 Setting System mode General 9264 User data department management 0 08 Setting System Mode Option FAX 9268 Inbound FAX function (Forwarding by TSI) 08 Sett
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode General 9294 Automatic user registration for external authentication 1 0-1 SYS 0: Disabled 1: Enabled 1 08 Setting System mode General 9295 User data management limitation setting 0 0-1 SYS 0: Disabled 1: Enabled 1 08 Setting System mode General 9296 User data management limitation Setting by number of printouts 0
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Contents Procedure 08 Setting System mode Paper feeding Paper information 9301 Drawer 2 0 Refer to contents SYS 0: Plain paper 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin) 80: UserType paper 1 81: UserType paper 2 82: UserType paper 3 83: UserType paper 4 84: UserType paper 5 * Do not set the paper type that is not supporte
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Paper feeding Paper information 9304 LCF 0 Refer to contents SYS 0: Plain paper 1: Thick paper 1 2: Thick paper 2 3: Thick paper 3 4: Thick paper 4 11: Plain paper (Thin) 80: UserType paper 1 81: UserType paper 2 82: UserType paper 3 83: UserType paper 4 84: UserType paper 5 * Do not set the paper type that is not supported.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System mode Network Print Raw printing job 9309 Paper size 08 Setting System mode Network Print Raw printing job 9310 Paper type 0 Refer to contents 08 Setting System mode Network Print Raw printing job 9311 Paper direction 0 08 Setting System mode Network Print Raw printing job 9312 Staple 08 Setting System mode Network Print Raw printi
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Paper feeding Paper size (bypass feeding/nonstandard type) 9320 Memory 3 127/64 127-356/ SYS Registers the paper size of bypass feed (non-standard 64-216 type) into [MEMORY 3]. Feeding/Widthwise direction.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Paper feeding 9336 Default setting of drawers (Printer/ BOX) 1 1-5 SYS 1: LCF 2: 1st tray 3: 2nd tray 4: 3rd tray 5: 4th tray 1 08 Setting System mode User interface 9337 Restriction of the template function with the administrator privilege 0 0-1 SYS Selects the restriction of the template function usage setting.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network Print 9344 Private-print-only mode 0 0-3 SYS 0: Normal 1: Private-print-only mode 2: Hold-print-only mode 3: Private/Hold-print-only mode 1 08 Setting System mode General Print 9357 Enhanced bold for PCL6 0 0-1 SYS 0: OFF 1: ON (Enhanced bold for PCL6.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network Scanning 9387 File name format of “Save as file” and Email transmission 0 0-6 SYS Sets the file naming method for “Save as file” and Email transmission.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System mode User interface LDAP authentication 9399 Role Based Access LDAP search index 0 042949 67295 08 Setting System mode Network Ethernet 9403 Communication speed and settings of Ethernet 1 1-7 08 Setting System Mode Network TCP/IP 9406 Method of acquiring IP address 2 1-3 08 Setting System mode Network 9407 Domain name - - 08 Setting
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details 08 Setting System mode Network 9423 NetBios name 08 Setting System mode Network 9424 08 Setting System mode Network 08 Setting System mode Network 08 Setting System mode Default Acceptable RAM value value Contents Procedure MFP_ serial - NIC Maximum 15 letters The network-related serial number of the equipment appears at “serial” 12 Name of WINS server or IP address (Primary) - - NIC 000.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network IPP 9487 IPP printer information (more) MFGR - - NIC Maximum 127 characters 12 08 Setting System mode Network IPP 9488 IPP message from operator - - NIC Maximum 127 characters 12 08 Setting System mode Network FTP 9489 Availability of FTP print 1 1-2 NIC 1: Available 2: Not available 12 08 Setting Sy
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network SSL 9556 SSL POP3 Client OFF/ON 2 1-3 - OFF/ON 1: Valid (Accepts all the certification of the server) 2: Invalid 3: Use the imported certification.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System Mode Maintenance Remote-controlled service 08 Setting System mode Subitem Details Default Acceptable RAM value value Contents Procedure 9604 Display set of Refer to Service Notification contents button 0-1 SYS 0: Not displayed 1: Displayed JP: 0 Others: 1 1 Maintenance RDMS 9605 Sending error contents of equipment 0 0-1 SYS 0: Invalid 1: Valid 1 08 Setting System mode Maintenance Remote-con
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System mode Maintenance RDMS 08 Setting System mode Network 08 Setting System mode Network 08 Setting System mode Wireless LAN 08 Setting System mode Network 08 Setting System Mode Subitem Details Default Acceptable RAM value value Procedure Contents 9626 Setting of polling at the end of month 0 0-1 SYS 0: Invalid 1: Valid 1 InternetFAX 9627 Sending mail text of Internet FAX 1 0-1 SYS 0: Invalid 1: Valid 1
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System mode Maintenance RDMS 08 Setting System Mode Maintenance RDMS 08 Setting System Mode Subitem SubCode code Details Default Acceptable RAM value value Contents Procedure 9719 Short time interval setting of Emergency Mode 60 30-360 SYS Unit: Minute 1 General 9723 Periodical polling timing 1530 0-2359 SYS (Hour/Hour/Minute/Minute) 0 (0:00) to 2359 (23:59) 1 Maintenance RDMS General 9724 Writing data of s
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Contents Procedure 08 Setting System mode Network Security 9746 802.1X/Dynamic WEP selecting button display 1 0-1 SYS Switches whether a selecting button for Security mode 802.1X/Dynamic WEP is displayed or not. 0: Not displayed 1: Displayed 1 08 Setting System mode Network Scanning 9749 WIA Scan Driver 1 1-2 NIC Selects WIA Scan Driver.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Maintenance Remote-controlled service Automatic 9764 ordering function of supplies Supplier’s name - - SYS Maximum 50 letters 11 08 Setting System mode Maintenance Remote-controlled service Automatic 9765 ordering function of supplies Supplier’s address - - SYS Maximum 100 letters 11 08 Setting System mode Maintenance
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Maintenance 9788 Service call checking period setting 6 0-12 SYS 0: No checking period specified (= Calls service technician immediately) 1: 10 minutes 2: 30 minutes 3: 1 hour 4: 6 hours 5: 12 hours 6: 24 hours 7: 48 hours 8: 7 days 9: 1 month 10: 1 year 11: 5 years 12: Not limited (= Calls service technician if such error has o
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code 08 Setting System Mode Version Printer 08 Setting System Mode Version Printer ROM version of printer optional tray 9807 08 Setting System Mode Version Printer ROM version of printer optional tray 08 Setting System Mode Version Printer ROM version of printer optional tray 08 Setting System Mode Version Printer 9808 08 Setting System mode Finisher Interruption of stapling operation (no staple) 9810 0
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Finisher Stapling setting: Maximum number of sheets acceptable exceeding upper limit Long size 9811 2 Thick2 0 -50-50 SYS -50 to 50 4 08 Setting System mode Finisher Stapling setting: Maximum number of sheets acceptable exceeding upper limit Long size 9811 3 Thick3 0 -50-50 SYS -50 to 50 4 08 Setting System mode
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value Procedure Contents 08 Setting System mode Network 9823 User name and password at user authentication or “Save as file” 0 0-2 SYS 0: User name and password of the device 1: User name and password at the user authentication (Template registration information comes first when a template is retrieved.
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem 9885 3 Details 08 Setting System mode Paper feeding Drawer 4 08 Setting System mode General 9886 Decimal point indication for Enhanced Scan Template 08 Setting System mode General 9888 08 Setting System Mode General Data cloning 08 Setting System Mode User interface Display setting 08 Setting System mode General 08 Setting System mode Image Default value setting 08 Setting System mode Image 08 Setting System m
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item Subitem SubCode code Details Default Acceptable RAM value value 08 Setting System Mode Version System 9930 System firmware version - - 08 Setting System mode Network LDAP authentication 9933 Domain participation confirmation of printing when LDAP authentication is used 1 0-1 08 Setting System mode Finisher Stapling setting Acceptable number of sheets exceeding upper limit Short size 9937 0 Plain/Recycled 0 -100-100 SYS
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element Item 08 Setting System mode Network 08 Setting System Mode Maintenance 08 Setting System Mode User interface Default mode setting 08 Setting System mode General 08 Setting System mode Subitem Details 9959 Bcc address display ON/OFF setting (Job Notification) 9960 Display of equipment information (SRAM) Default setting (PPC) 9970 Default setting Image quality density 9971 General Default setting 08 Setting System mode User int
Oki Data CONFIDENTIAL 05/ 08 Mode Element Sub element 08 Setting System mode Network 08 Setting System mode Item SubCode code Details Default Acceptable RAM value value Procedure Contents 9981 Sending body text of email 1 0-1 SYS Sets whether the job information is output in the body of e-mail when executing e-mail send job. 0: Disabled 1: Enabled 1 User interface 9982 Switch of display attribute of [EXTENSION] icon 0 0-1 SYS 0: Touch is invalid when authentication is not completed.
