User Guide

MacBook Pro (17-inch, Early 2009) Symptom Charts — Input/Output Devices 102
2010-06-11
Deep Dive
Check Result Action Code
1. Open Photo Booth or iChat’s
Video Preview window. Point
Apple Remote at built-in iSight
camera, press any button on
remote, and verify that (as seen
through the camera) a faint
blinking light is on the remote.
Yes Apple Remote works. Go to
step 2.
No Replace the remotes battery.
Go to step 2.
2. Verify that you can pair the
Apple Remote with a known-
good system?
Yes Go to step 3.
No Replace the Apple Remote.
Go to step 3.
X04
3. Verify that Apple Remote now
works.
Yes Issue resolved.
No Check and reseat IR/sleep LED
board cable connection at
logic board. Go to step 4.
4. Does the Apple Remote now
work?
Yes Issue resolved.
No Replace the hard drive front
bracket (includes IR/sleep
cable). Go to step 5.
5. Does the Apple Remote now
work?
Yes Issue resolved. K99
No Replace logic board. M15
Built-in Speaker Has No Audio
Unlikely cause: LCD, hard drive, optical drive
Quick Check
Symptom Quick Check
Built-in Speaker Has No Audio
Can’t hear any audio from within
the machine.
1. Make sure all software updates have been
applied.
2. Check in System Preferences: Sound: Output that
sound output is set to “Internal Speakers”.
3. Use the F12 volume key to set the sound to
maximum.
4. Reset PRAM.