User Guide

Symptom Charts 30
Startup and Power Issues 30
No Power 30
Won’t Start Up 33
Intermittent Shutdown 36
No Video/Bad Video 40
Battery Isn’t Recognized or Won’t Charge 44
Kernel Panic/System Crashes 47
Battery Run Time Too Short 49
Won’t Run on Power Adapter Alone 50
Power Adapter Issue 51
Noise / Hum / Vibration 52
Burnt Smell / Odor 54
Battery Leaking or Swollen 55
Uncategorized Symptom 55
Communications 56
Ethernet Port/Device Issue 56
AirPort/Bluetooth: Defective Wireless Devices 58
No/Poor Wireless Signal 60
Bluetooth Wireless Input Device Loses Connection 61
AirPort Card: Kernel Panic 63
Wireless Performance Issue / Slow Connection 64
Wireless Input Device Doesn’t Pair 67
Uncategorized Symptom 68
Display 69
Display Anomalies 69
Defective Camera / Built-in iSight Not Operating Correctly 74
Backlight Issue / No Backlight 76
Noise / Unstable Flickering 77
Mechanical/Physical Damage 78
Cosmetic Defects 79
Uncategorized Symptom 79
Mass Storage 80
Hard Drive Read/Write Issue 80
Hard Drive Not Recognized/Not Mounting 81
Hard Drive Noisy 83
Optical Drive Won’t Accept/Reject Media 84
Optical Drive Read/Write Data Error 86
Optical Drive Not Recognized/Mount 88
Optical Drive Noisy 89
Optical Drive Not Performing to Specs 91
Uncategorized Symptom 92
Input/Output Devices 93
USB Port Does Not Recognize Known Devices 93
Built-in Keyboard Does Not Work Properly 94